REPORT is Metromile’s digital, contextual, self-service FNOL solution for customer-facing data collection and customer service agents. Buckle will now be able to provide its policyholders with 24/7/365 access to critical services and support digital claims via mobile or web.
“Like Buckle, we believe that the economy is changing, and insurance products and services should be built to address the future: digital first and meeting customers where they live, work, and play,” said Metromile Enterprise General Manager
Through REPORT, rideshare and delivery drivers who have an accident can quickly and easily file a claim and upload photos and documentation directly from the device of their choice. Simplifying the claims process helps these drivers get back on the road and back to earning faster than before.
For Buckle, REPORT will provide a branded, touchless claims journey that reduces FNOL abandonment, service requests and adjuster volume, and overall operating costs.
“Gig economy workers can face significant financial challenges if they have an incident on the job or off, so our goal is to make things simple, fast and stress-free,” said Buckle Vice President
Metromile Enterprise customers like Buckle who leverage FNOL services can also collect high value, structured data including pictures and videos that can be used in several ways -- including predicting fraud using Metromile DETECT, fully automating claims from intake to payments, and offering rich digital self-serve experiences like repair automation, rental automation and total loss automation using Metromile STREAMLINE.
To learn how to improve efficiency and customer experience in your FNOL process, visit enterprise.metromile.com to schedule a free demo.
Buckle is the inclusive digital financial services company serving the rising middle class and providers to the gig economy. Using a portfolio of technologies and data sources, Buckle provides insurance and credit products to those who earn less than the average American wage and are subsequently penalized for having poor or no credit. Connect with Buckle on Facebook, Twitter and LinkedIn. Visit www.buckleup.com.
About Metromile Enterprise
Metromile Enterprise licenses its touchless claims technology platform to insurance companies around the world. This cloud-based software as a service enables carriers to operate with greater efficiency, automate claims to expedite resolution, reduce losses associated with fraud, and unlock the productivity of employees.
The information in this press release includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the use of words such as “expect,” “possible,” “will,” or the negative of such terms or other similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements include, but are not limited to, statements regarding our expectation that the Buckle partnership will improve claims experience for Buckle’s rideshare and delivery drivers throughout the
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