Bancassurance Global Market Briefing 2017
The
Rising Investments in Mobile and Internet Channel Strategies Bancassurance companies are formulating unique mobile and internet strategies as customers are choosing mobile and internet channels for insurance products purchase . Faster communication and the ability to compare products and services being offered by various companies is driving the customers to mobile and internet channels .Rise in investments in the mobile and internet channels is also being driven by increasing internet and smartphone penetration in both developed and developing economies.Brokers, agents, and employees are also using mobile and internet channels for tracking leads,provide quotes to customers,manage accounts and renewals.For example, American Family Dreamvault mobile application's speech to text feature helps customers update their home inventory for insurance purposes,thus indicating high mobile and internet channel adoption among customers and other stakeholders leading to increasing investments in mobile and internet channel strategies.
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Insurance Brokers Global Market Briefing 2017
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