Anthem Blue Cross and Blue Shield Rated Top in Indiana by NCQA

Business Wire

INDIANAPOLIS--(BUSINESS WIRE)-- Anthem Blue Cross and Blue Shield in Indiana’s private plan placed top in the state and its Medicaid plan shared the top ranking in the recently released National Committee for Quality Assurance (NCQA) Health Insurance Plan Ratings 2018-2019.

The NCQA, a nonprofit organization dedicated to improving healthcare quality, publicly released its 2018-19 Health Insurance Plan Ratings at healthinsuranceratings.ncqa.org

The annual report rates more than 1,000 commercial, Medicaid and Medicare plans based on consumer satisfaction, prevention and treatment.

“Anthem is pleased to be recognized by the NCQA as the highest performing Commercial health plan and as one of the highest performing Medicaid health plans in the state” said Rob Hillman, plan president, Anthem in Indiana. “These ratings demonstrate that our consumers have timely access to care, and they’re receiving the right preventative care and treatment at the right time. Quality is foundational to everything we do at Anthem, and we’re committed to building on our accomplishments to provide a better healthcare experience for all consumers.”

In recognizing Anthem, the NCQA evaluated the plan’s performance based on three areas -- consumer satisfaction, prevention and treatment. Anthem’s commercial and Medicaid plans in Indiana both received overall scores of 3.5 out of 5.

The consumer satisfaction scores come from what members say about their health plans in surveys, including feedback about claims processing, their doctors and getting needed care quickly. Prevention measures assess the proportion of eligible members who received preventive services, like prenatal and postpartum care, immunizations and cancer screenings. Treatment measures assess the proportion of eligible members who received the recommended care for conditions such as diabetes, heart disease and depression.

ABOUT ANTHEM BLUE CROSS AND BLUE SHIELD

Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc., an independent licensee of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Indiana is available at www.anthem.com. Also, follow us on Twitter @AnthemBCBS_News and @AnthemBCBS or find us on Facebook.

ABOUT ANTHEM BLUE CROSS AND BLUE SHIELD MEDICAID:

Anthem Blue Cross and Blue Shield works with the state of Indiana to offer the Hoosier Healthwise (HHW), Hoosier Care Connect (HCC) and Healthy Indiana Plan (HIP) health insurance programs for 435,000 Medicaid beneficiaries. HHW is a health care program for children up to age 19 and pregnant women that covers medical care like doctor visits, prescription medicine, mental health care, dental care, hospitalizations, and surgeries. HCC offers individuals who are aged 65 years and older, blind, or disabled and who are also not eligible for Medicare health plans that provide the most appropriate care based upon individualized needs. HIP covers residents age 19 through 64 including low-income families. Anthem has administered benefits and services for HHW since 2007, HCC since 2015 and HIP since 2008.

ABOUT NCQA

National Committee for Quality Assurance (NCQA) is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS® is the most widely used performance measurement tool in health care. NCQA's Web site (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.