Pronexus Partners with RealityCorp for IVR Testing Solution

Next Generation IVR Development Solution Accelerates Functional Testing of Systems

OTTAWA, Ontario--(BUSINESS WIRE)-- Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced a partnership with RealityCorp that will enable VBVoice developers, testers, and quality assurance analysts to easily automate the functional testing of their IVR systems using ClinTest^TM Voice.

ClinTest^TM Voice, RealityCorp’s automated testing platform has been utilized in a variety of IVR applications. The state-of-the-art, user friendly ClinTest^TM Voice platform combines test script creation, execution, and output reporting into one application. Once IVR test scripts have been created, users ‘press play’ to run the automation and generate output documentation and testing objective evidence. ClinTest^TM Voice utilizes sophisticated voice to text capabilities determining prompt accuracy up to 100%, while having configurable thresholds for both conditional pass and failure cases.

“This partnership will present clients of Pronexus an opportunity to benefit from a union that provides the full suite of IVR development and testing software; allowing one to go-live with their IVR faster,” remarked Carlton Schowe, President and CEO of RealityCorp. “Our automatically generated QA/Output documentation allows for one to listen to the exact prompt requiring review, which is recorded in real-time. The embedded .mp3 file completely eliminates the physical need to use the phone during the development, testing or QA review process. Designed with the eClinical industry in mind, ClinTest^TM Voice has been tested following a comprehensive validation process to ensure quality and reliability for the high risk, regulatory environment.”

“Using ClinTest, Pronexus customers can now get their solution up and running faster with objective evidence that the VBVoice solution will work optimally from the first day it is deployed,” said Gary T. Hannah, President and CEO of Pronexus. “VBVoice developers can now quickly and easily perform load testing and functionality testing on their IVR; thereby providing quality assurance prior to deployment.”

VBVoice is a rapid application development (RAD) toolkit which enables the creation of powerful, speech-enabled solutions including voice self-service, unified communications and IVR systems. VBVoice allows developers to leverage their programming skills in industry-standard languages such as VB.NET and C#, thus ensuring compatibility with Microsoft’s development and deployment systems.

About Pronexus:

Since 1993, Pronexus has delivered proven voice applications and IVR development tools that developers rely on to help them integrate voice with business systems, including unified communications, customer relationship management and field service automation systems. We are aligned with market-leading technology partners such as Microsoft® and have Silver Certified Partner status in the Microsoft Partner Program. Let us show you how we can help you reduce the time, cost and complexity of deploying speech and telephony technology by visiting our web site: http://www.pronexus.com.

About RealityCorp:

RealityCorp focuses on eClinical validation services using our proprietary automation platform, ClinTest^TM. By adopting ClinTest^TM as a business solution, our clients expedite the task of software validation, thereby shortening the software development life cycle and achieving go-live faster. ClinTest^TM has been utilized for a wide variety of eClinical software including EDC, IWR, IVR, and CTM systems; in addition to applications from the insurance, government, and financial industries. In conjunction with RealityCorp’s experience in services, ClinTest^TM provides a targeted, next-generation solution for all testing, validation, reporting, and quality assurance. For more information, please visit us at http://www.realitycorp.com.

Pronexus Contact:Nicole Reid, Marketing Communications
613-271-8989, ext. 527
[email protected]
or
RealityCorp Promotional Contact:Brett Castano, Manager, Clinical Operations
302-995-2770, ext. 302
[email protected]
or
Contact Marketing @
Marketing and Social Media Department
302-995-2770, ext. 111
[email protected]

Source: RealityCorp