Lockton Insurance, World’s Largest Privately Owned Insurance Brokerage, Picks CIBER for Business Intelligence

Lockton Insurance, the world's largest privately owned, independent insurance brokerage firm, picked CIBER to help maintain its competitive advantage through business intelligence (BI) and enterprise data warehousing (EDW) solutions.

After an initial evaluation of data models and reporting requirements, CIBER helped Lockton develop a roadmap for enterprise business intelligence architecture, helped build the company's data warehouse and managed the initial data load. Following the data warehouse go-live, Lockton tapped CIBER to assist in the data visualization strategy and implement QlikTech's QlikView to give users in Lockton Financial Services Group fast answers through a simple, intuitive interface.

QlikView software was introduced to Lockton users at a company meeting for 800 attendees, and Lockton IT experts immediately received a flood of requests for additional business-unit-specific QlikView applications. Chief Information Officer David Robinson commended the selection of QlikView for nearly selling itself within the business. "Qlikview, as an interface to our business intelligence and data warehousing solution, brought the benefits of effective data visualization to our company," he said.

"The journey toward BI drove the desire to complete implementation of our data warehousing strategy and then define and consolidate our information. We were able to do so more quickly thanks to help from our partners like CIBER," said Robinson. "We have changed how people in our business think about IT and their understanding and use of the power of data."

Already, Lockton is seeing tangible business results from the BI/EDW solutions CIBER helped implement. The insurance brokerage estimates a reduction of manual in-house effort on benchmarking analytics by some 1,440 man-hours per year. The company was also able to eliminate third-party benchmark reporting, which resulted in termination of a contract with a benchmarking reporting service representing significant annual savings.

In coming months, CIBER will provide design development resources and data architecture guidance to ensure that all of the Lockton departments needing business intelligence support have the analytics they require.