Experian Data Breach Resolution joins Medical Identity Fraud Alliance
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Experian Data Breach Resolution is well-suited to provide its expertise to MIFA having serviced nearly 1,000 healthcare client breaches last year alone and the largest Health Insurance Portability and Accountability Act (HIPAA) breach in 2013. To keep the topic of medical identity fraud at the forefront, Experian Data Breach Resolution commissioned a study, Risks & Rewards of
"Medical identity theft is a serious issue, and we are pleased that Experian Data Breach Resolution has joined our organization and sponsored the
The study, conducted by the
"Clearly, there is a hot button when it comes to the security and privacy of personal medical and health-related information," said
The study's key findings include:
Data breaches affect consumer loyalty
Trust is indeed an issue, as 61 percent of respondents would likely stop using their favorite mobile health app and 58 percent would likely stop using their favorite online resource if a data breach occurred. Thus, data security is likely critical to engagement and retention of users. In fact, nearly 69 percent of those surveyed chose security as more important than the privacy of their information (selling or sharing data with third parties) and anonymity (ability to be completely anonymous when using the online service or resource).
No clear consensus on accountability
There is uncertainty as to who should be responsible for protecting the privacy and security of eHealth users. Nearly 50 percent of respondents believe there should be more government regulations to protect privacy rights. However, only 33 percent selected the government as the most responsible for protecting privacy and data security, choosing the online or mobile app provider as most accountable (36 percent). Nearly a quarter of respondents put the responsibility on themselves (user) to protect their personal information.
Majority worried about medical identity theft
More than 55 percent of respondents are concerned about being a victim of medical identity theft. In fact, 58 percent selected accessing medical records as the online activity that put privacy and security at greatest risk above making online purchases and using social networks, among other activities. Some of the reasons that cause concern include errors in medical records that may affect future treatment and paying for services not received due to another person utilizing insurance credentials for care or prescription drugs.
To access the report, visit http://bit.ly/ExperianMobileHealthStudy.
Additional data breach resources, including Webinars, white papers and videos, can be found at http://www.experian.com/databreach.
Read the Experian Data Breach Resolution blog at http://www.experian.com/dbblog.
About Experian Data Breach Resolution
Experian Data Breach Resolution, powered by the nation's largest credit bureau, is a leader in helping businesses plan for and mitigate consumer risk following data breach incidents. With more than a decade of experience, Experian Data Breach Resolution has successfully serviced some of the largest and highest-profile breaches in history. The group offers swift and effective incident management, notification, call center support and reporting services while serving millions of affected consumers with proven credit and identity protection products. In 2013, Experian Data Breach Resolution received the Customer Service Team of the Year award from the American Business Awards. Experian Data Breach Resolution is active with the
About
For more information, visit http://www.experianplc.com.
Contacts:
1 206 268 2251
[email protected]
Experian Data Breach Resolution
1 949 567 3676
[email protected]
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