A customer-centric claims process is exactly as it sounds: a claims experience that puts the customer at the center of the process.

The 12 European clubs planning to start a breakaway Super League have told the leaders of FIFA and UEFA that they have begun legal action aimed at fending off threats to block the competition.

The COVID-19 pandemic slammed long-term care in 2020 but not so much long-term care insurance, at least early in the pandemic.

As COVID-19 travel restrictions ease, the future of association events will be a combination of in-person and virtual, said Kenneth E. Bentsen Jr., president and CEO of the Securities Industry and Financial Markets Association.

The recent runaway success of registered index-linked annuities, also known as buffered or structured annuities, has inspired insurance companies to consider extending the model to other products.

The U.S. life insurance industry recorded its largest year-over-year increase in direct and net death benefits in at least 24 years as excess mortality due to COVID-19 triggered an unusual volume of claims during 2020, S&P Global Market Intelligence reported.

The MIB Life Index reported first-quarter life insurance application activity showed its highest year-over-year, year-to-date and quarter-over-quarter growth since before 2018.

Among group life claimants, mortality rates were up 14% between January and April 2020, said Steve Rulis, vice president and group actuary with Munich Re, with mortality rates spiking during the months of April, November and December.

The Department of Labor’s newest guidance on its investment advice rule’s exemption emphasizes that the rule does not extend a private right to sue and other conditions that rankled the industry with the Obama administration’s fiduciary rule.

In a 2017 LIMRA survey, 50% of companies that responded said they were using automated underwriting. In a similar survey in 2019, 62% of carriers said they used automated underwriting while 64% said they were using accelerated underwriting.

Madoff died at the Federal Medical Center in Butner, North Carolina, apparently from natural causes, the person said. The person was not authorized to speak publicly and spoke to the AP on the condition of anonymity.

John Hancock includes with each life insurance policy access to the Vitality program, a technology-based wellness program that rewards healthy habits. It’s a side of life insurance not often expressed — a light, even fun, and rewarding side.

With New York legalizing recreational marijuana, is it time for investors to jump in? There are still federal-level barriers that limit cannabis companies’ growth potential.

The direction is toward best-interest rules for annuity sales — a compromise between the tough fiduciary standard that registered investment advisors adhere to, and the suitability standard that regulators say is no longer sufficient.