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Rayne Morgan

Rayne Morgan is a journalist, copywriter, and editor with over 10 years' combined experience in digital content and print media. You can reach her at [email protected].

16 hours ago
Friendly looking robot helping a group of workers, who are all smiling. Expert shares practical tips for human-friendly AI adoption, upskilling.

Expert shares practical tips for human-friendly AI adoption, upskilling

As artificial intelligence remains a hot-button topic in insurance, one expert shares insights on best practices for adopting and scaling AI.

June 3, 2025
Insurance professional wrapped up in red tape that says "changes". Pace-of-regulatory-change-raises-risk-for-insurers-expert-says.

Pace of regulatory changes reshapes risk for insurers, expert says

The volume and speed of regulatory changes under the Trump administration is reshaping what risk management looks like for insurers.

June 2, 2025
Illustration of an AI-powered robot sitting in the lotus position all by itself. Is-AI-replacing-insurance-agents-New-labor-study-says-not-yet.

Is AI replacing insurance agents? New labor study says ‘not yet’

Despite concerns about AI “replacing” humans, a recent study found most insurance companies plan to increase staff hiring over the next year.

May 29, 2025
Image of a large group of senior citizens standing in front of a large sign stating "Crisis." Is-longevity-Americas-new-retirement-crisis.

Is longevity America’s new retirement crisis?

Americans are so concerned about the cost of living that they don’t want to live to be 100 years old, a new study finds.

May 28, 2025
Illustration of an expert drawing an AI framework diagram on a whiteboard.

Free online tool helps insurers map out AI governance framework

Insurers now have a free resource to help develop their AI governance frameworks thanks to a new online assessment tool offered by SAS.

May 19, 2025

How insurance agencies can optimize SEO using AI and Custom GPTs

SEO expert John Dietrich explains how insurance agencies can use AI tools, including custom GPTs, to improve their site’s SEO.

May 14, 2025
Image showing robotic arms doing SEO research on a PC. How-insurance-agents-can-use-custom-GPTs-to-improve-SEO-rankings.

How insurance agents can use custom GPTs to improve SEO rankings

Insurance agents seeking to improve their SEO rankings can capitalize on customized versions of AI platforms.

May 1, 2025
Image juxtaposing long-term care patient and Donald Trump. Could-Americas-long-term-care-crisis-intensify-under-Trump-policy?

Could America’s long-term care crisis intensify under Trump policy?

Industry professionals are underscoring the need for states to tackle a looming long-term care crisis in the face of public funding cuts and tariff-driven economic uncertainty.

April 30, 2025
Illustration showing insurance workers using LLMs. Industry-specific-LLMs-to-become-focus-of-innovation,-expert-says.

Industry-specific LLMs to become focus of innovation, expert says

Industry-specific large language models are expected to drive innovation as AI adoption continues,, according to one expert.

April 25, 2025
Image showing an insurance agent in an old-fashioned office with an older PC and a pile of papers. Failure-to-modernize-operations-could-be-holding-American-insurance-companies-back.

How failure to modernize could be holding insurance companies back

Failure to modernize back-office operations and embrace new technology that enables efficiency could be holding some insurance companies back.

April 14, 2025
Illustration of a "smart" home and automobile showing data nodes throughout. How-data-augmentation-might-speed-up-AI-adoption-in-P&C-insurance.

How ‘data augmentation’ might speed up AI adoption in P&C insurance

While advances in artificial intelligence have been slow to reach commercial P&C insurance, new trends in data augmentation could help pick up the pace, according to experts on a recent Insurtech Insights panel.

April 9, 2025
Illustration of an insurance worker filing papers with rapid speed. Study-finds-insurance-industry-one-of-most-productive-despite-slow-AI-adoption.

Insurance industry slow to adopt AI. How has that affected productivity?

An ActivTrak Productivity Lab study examines the productivity of the insurance industry in the face of low AI adoption.

April 7, 2025
AI illustration with a financial advisor pondering use of AI with an AI angel over one shoulder and an AI devil over the other. Should-financial-advisors-use-AI--Expert-weighs-in.

Should financial advisors use AI? An expert weighs in

With many consumers having embraced AI themselves, how do they feel about financial advisors using the technology. One expert weighs in.

April 4, 2025
Image of an insurance agent watching a screen full of charts and graphs representing industry trends. Expert-looks-at-insurance-industry-trends-as-AI-takes-hold 1.

Expert looks at range of insurance industry trends as AI takes hold

With the advance of AI, change in markets, and ongoing challenges, the insurance industry is carving out new strategies.

April 2, 2025
AI scientist holds a virtual AI orb in his hands. Explainable-AI-in-insurance-5-best-practices-4-major-challenges.

‘Explainable AI’ in insurance: 5 best practices & 4 major challenges

As increasing use cases of AI in insurance add urgency to the need for explainability, experts are recommending best practices.

March 24, 2025
Photo illustration of an AI expert preparing to lecture on what explainable AI is as he seemingly holds an electronic orb in his hands. What-is-explainable-AI-and-why-insurers-must-address-it-now.

What is ‘explainable AI,’ and why must insurers address it now?

American insurers are being urged not to drag their feet on ensuring their use of AI is “explainable” to regulators and consumers.

March 21, 2025
Shadowy figures in the background with a large number 5 in the foreground. 5-essential-lessons-insurtechs-can-learn-from-past-failures.

5 essential lessons insurtechs can learn from past failures

New insurtechs can help ensure success by learning essential lessons from the failures of past companies, say experts.

March 20, 2025
Image that shows a variety of long-term care patients undergoing care. 3-trends-will-shape-long-term-care-in-2025.

OneAmerica panel: 3 trends will shape long-term care in 2025

There are three trends that will shape the long-term care market in 2025, according to a recent OneAmerica webinar panel.

March 17, 2025
U.S. Capitol Building with the words "AI Regulation" superimposed. Most-experts-advise-insurers-not-to-expect-federal-AI-guidelines.

Most experts advise insurers not to expect federal AI guidelines

Most legal and insurance industry experts aren’t expecting federal AI guidelines anytime soon under the Trump administration.

March 10, 2025
Melbourne O'Banion, CEO and co-founder, Bestow Inc.

Bestow CEO explains how insurtechs must differentiate in age of AI

In the age of AI, insurtechs must find ways to differentiate themselves and adapt, says Bestow CEO Melbourne O’Banion.

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