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The Consumer Federation of America is pushing for legislation that would penalize insurers for delayed payments of insurance claims, including requiring insurers to pay interest to customers for late payouts.
This tool helps insurers assess their progress in AI, gain insights into how their competitors are using AI, and identify missed opportunities where AI could deliver additional benefits.
Artificial intelligence can help insurers modernize policy migration, making the process seamless for customers and providing better customer experience, according to Juan Huerta, head of AI with Zinnia.
While many insurers are moving to adopt AI across various aspects of their businesses, claims payouts are being overlooked.
The ability, or inability, of insurance companies to successfully adopt and scale artificial intelligence could be a driver of merger and acquisition activity over the next 12 months, said Mark Friedman, PwC partner and US insurance deals sector leader.
While the insurtech industry has primarily focused on leveraging artificial intelligence for automation, Dan Schuleman, founder and CEO of Qumis said the next step is figuring out how to use it as a “strategic weapon” of transformation.
Qumis just released a suite of lawyer-trained artificial intelligence agents across 16 areas of insurance, a move cofounder and chief technology officer Shiv Sinha is calling “the future” of commercial insurance coverage.
The property/casualty side of the insurance industry saw an uptick in merger and acquisition activity during the first half of 2026, driven largely by carriers looking to “deploy excess capital,” according to PwC’s US Deals 2026 Midyear Outlook.
Why it’s crucial for advisors to address the realities of planning for and paying for care.
The use of agentic AI in the insurance industry has positively impacted sales by empowering consumers and helping less experienced agents overcome barriers, according to an industry expert.
Insurers may be in a race to adopt and scale artificial intelligence faster than their competitors do, but jumping the gun could lead to disaster.
Some insurers should reconsider how they use artificial intelligence for customer service, as a new Trustpilot report found that an “AI communication gap” could negatively affect consumer reviews.
Insurers are increasingly choosing to build their own artificial intelligence solutions instead of buying someone else’s.
Cognitive decline can undermine a client’s retirement plan, and advisors must not be afraid to discuss that risk
Research suggests the average American believes they need nearly $1.5 million in savings to comfortably retire.
Those leaders who turn AI risks into opportunities can set their brand apart from the crowd, a PwC executive says.
Americans are now living around 10 to 15 years longer than before, but many still haven’t adopted financial planning to match that longevity.
The insurance industry deals with some specific challenges that can prevent AI pilots from taking off.
New research from the Society of Actuaries has found insurance and financial services leaders across a range of sectors all named artificial intelligence as the top emerging risk for 2026 and in the years to come.
An American data and analytics firm is calling for industry-wide collaboration to find solutions for artificial intelligence-driven insurance fraud, which is becoming increasingly complex and widespread.
