Rayne Morgan is a journalist, copywriter, and editor with over 10 years' combined experience in digital content and print media. You can reach her at [email protected].
Digital customer service platform Glia has launched a new benchmarking tool to help insurers “cut through the fog” in analyzing AI strategy.
A major international cybercrime organization known as Scattered Spider is setting its sights squarely on the insurance industry.
An industry expert says while some insurers have implemented individual use-cases for AI, many still struggle to see a bigger-picture view.
As artificial intelligence remains a hot-button topic in insurance, one expert shares insights on best practices for adopting and scaling AI.
The volume and speed of regulatory changes under the Trump administration is reshaping what risk management looks like for insurers.
Despite concerns about AI “replacing” humans, a recent study found most insurance companies plan to increase staff hiring over the next year.
Americans are so concerned about the cost of living that they don’t want to live to be 100 years old, a new study finds.
Insurers now have a free resource to help develop their AI governance frameworks thanks to a new online assessment tool offered by SAS.
SEO expert John Dietrich explains how insurance agencies can use AI tools, including custom GPTs, to improve their site’s SEO.
Insurance agents seeking to improve their SEO rankings can capitalize on customized versions of AI platforms.
Industry professionals are underscoring the need for states to tackle a looming long-term care crisis in the face of public funding cuts and tariff-driven economic uncertainty.
Industry-specific large language models are expected to drive innovation as AI adoption continues,, according to one expert.
Failure to modernize back-office operations and embrace new technology that enables efficiency could be holding some insurance companies back.
While advances in artificial intelligence have been slow to reach commercial P&C insurance, new trends in data augmentation could help pick up the pace, according to experts on a recent Insurtech Insights panel.
An ActivTrak Productivity Lab study examines the productivity of the insurance industry in the face of low AI adoption.
With many consumers having embraced AI themselves, how do they feel about financial advisors using the technology. One expert weighs in.
With the advance of AI, change in markets, and ongoing challenges, the insurance industry is carving out new strategies.
As increasing use cases of AI in insurance add urgency to the need for explainability, experts are recommending best practices.
American insurers are being urged not to drag their feet on ensuring their use of AI is “explainable” to regulators and consumers.
New insurtechs can help ensure success by learning essential lessons from the failures of past companies, say experts.
