Rayne Morgan is a journalist, copywriter, and editor with over 10 years' combined experience in digital content and print media. You can reach her at [email protected].
When, how, and at what age are consumers most comfortable using the AI-based tech? A new study helps insurers answer those questions.
A new survey finds the insurance industry’s slower adoption of AI is keeping Gen Z from making insurance a top career choice.
Changing the perception of insurance as “boring” is one way the industry’s talent crisis can be addressed. But there are others…
Experts share key insights on what the top five industry leaders in AI rollouts did to deploy the technology most successfully.
A Chicago-based startup has launched an AI tool to help insurance professionals navigate increasingly complex claims and policies.
AI has become a leading buzzword in the insurance industry, but not all insurance companies are feeling the pressure or buying into the hype
The adoption of AI into the insurance value chain is the biggest factor to transform the insurance industry in recent times, an expert says.
A new AI-powered solution helps insurers detect fraud by flagging unusual user activity directly on an insurance company’s website.
Sustained interest in insurance and a “unique” surge in megadeals reflect “the consolidation of consolidators,” says PwC’s Mark Friedman.
Digital customer service platform Glia has launched a new benchmarking tool to help insurers “cut through the fog” in analyzing AI strategy.
A major international cybercrime organization known as Scattered Spider is setting its sights squarely on the insurance industry.
An industry expert says while some insurers have implemented individual use-cases for AI, many still struggle to see a bigger-picture view.
As artificial intelligence remains a hot-button topic in insurance, one expert shares insights on best practices for adopting and scaling AI.
The volume and speed of regulatory changes under the Trump administration is reshaping what risk management looks like for insurers.
Despite concerns about AI “replacing” humans, a recent study found most insurance companies plan to increase staff hiring over the next year.
Americans are so concerned about the cost of living that they don’t want to live to be 100 years old, a new study finds.
Insurers now have a free resource to help develop their AI governance frameworks thanks to a new online assessment tool offered by SAS.
SEO expert John Dietrich explains how insurance agencies can use AI tools, including custom GPTs, to improve their site’s SEO.
Insurance agents seeking to improve their SEO rankings can capitalize on customized versions of AI platforms.
Industry professionals are underscoring the need for states to tackle a looming long-term care crisis in the face of public funding cuts and tariff-driven economic uncertainty.
