To use data effectively, insurers must automate operational processes such as customer relationship management integration, claims processing and risk assessment.
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Digitalization helps wealth managers broaden their product offering to meet emerging demands.
Managers face tremendous challenges in overseeing sales representatives in the work-from-home world. Here is how guided intelligence can help give them eyes and ears.
The world of insurance has been one colored by the “necessary evils” of long waits, policies for “everyone”, and demographic-reliant underwriting processes. Innovators in this space are contending for an upgrade, and new technology is helping them achieve it.
Slower cycle times and growing pains associated with transitioning to digital servicing channels caused overall satisfaction scores to decline to a five-year low.
Financial services firms who invested in next-gen technologies and continued their digital transformation push in 2021 are already experiencing the positive effects of these investments, according to a new global survey.
Within the world of insurance underwriting, automation improves carriers’ overall workflow by achieving greater speed and efficiency, adapting to changing business needs, reducing human error, and improving team roles, responsibilities and overall company production.
A new study from the Million Dollar Round Table reveals that 56% of Americans want their finances to be handled by a mix of people, robo-advisors and other technological tools.
Almost all interviewed investors – whether ultra-high net worth, millennials or baby boomers – indicated that digital would be their preferred communication channel in the future.
Artificial intelligence will play an even more meaningful role in the insurance field in the years to come.
IMOs with the appetite and ability to analyze big data and accurately forecast customer product and channel engagement demands will outsmart the competition.
Many believe that soon scanning a health care ID card from home will be as common as scanning a boarding pass from a phone.
According to a poll of nearly 2000 investment app users by The Penny Hoarder, two out of three (66%), said they started investing during the pandemic, and 67% said the pandemic was the reason they became more serious investors.
