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Digital Evolution
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How Insurers Can Use Data To Deliver Added Value, Improve Customer Service

May 19, 2022 Monthly Focus No comments.
Businessman analysing the data on futuristic screen

To use data effectively, insurers must automate operational processes such as customer relationship management integration, claims processing and risk assessment.

Read more
May 16, 2022
Investors are eyeing new and different investments.

Mass Affluent Investors Demanding More Complex Financial Products

Digitalization helps wealth managers broaden their product offering to meet emerging demands.

May 9, 2022

Guided Intelligence Can Help Sales Managers In The Work-From-Home Environment

Managers face tremendous challenges in overseeing sales representatives in the work-from-home world. Here is how guided intelligence can help give them eyes and ears.

May 2, 2022

In A World Where Everything Is Connected, Insurance Is Catching Up

The world of insurance has been one colored by the “necessary evils” of long waits, policies for “everyone”, and demographic-reliant underwriting processes. Innovators in this space are contending for an upgrade, and new technology is helping them achieve it.

May 2, 2022

P&C Insurers Encounter Digital Growing Pains Amid Large Scale Disruption, J.D. Power Finds

Slower cycle times and growing pains associated with transitioning to digital servicing channels caused overall satisfaction scores to decline to a five-year low.

May 2, 2022
The financial services industry is going digital at a fast rate, a recent survey finds.

Financial Services Firms Going Digital At Faster Rate, Broadridge Survey Finds

Financial services firms who invested in next-gen technologies and continued their digital transformation push in 2021 are already experiencing the positive effects of these investments, according to a new global survey.

April 26, 2022

Can Underwriting Technology Help Insurance Companies Meet Consumer Expectations?

Within the world of insurance underwriting, automation improves carriers’ overall workflow by achieving greater speed and efficiency, adapting to changing business needs, reducing human error, and improving team roles, responsibilities and overall company production.

April 14, 2022
Technology can help pull in potential customers who remain in limbo, but want to buy.

No Go For The Robo: Study Finds Americans Still Value Human Advisors

A new study from the Million Dollar Round Table reveals that 56% of Americans want their finances to be handled by a mix of people, robo-advisors and other technological tools.

April 5, 2022
Technology use is growing quickly among consumers.

Study: Digital Preference Just As Strong Among Older Clients

Almost all interviewed investors – whether ultra-high net worth, millennials or baby boomers – indicated that digital would be their preferred communication channel in the future.

April 1, 2022
Integrity Marketing Group is acquiring Ash Brokerage in a blockbuster deal.

Why AI In Insurance Is The Key To Survival

Artificial intelligence will play an even more meaningful role in the insurance field in the years to come.

March 24, 2022
Artificial intelligence could provide a big boost to the IMO sales process.

How AI Will Redefine The Role Of IMOs

IMOs with the appetite and ability to analyze big data and accurately forecast customer product and channel engagement demands will outsmart the competition.

February 23, 2022

Digital Health Products Gaining Ground In The Benefits Space

Many believe that soon scanning a health care ID card from home will be as common as scanning a boarding pass from a phone.

February 14, 2022
Investing through apps is up since the pandemic, a study finds.

Investment App Usage Bloomed As COVID-19 Spread, Survey Finds

According to a poll of nearly 2000 investment app users by The Penny Hoarder, two out of three (66%), said they started investing during the pandemic, and 67% said the pandemic was the reason they became more serious investors.

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