Some insurers should reconsider how they use artificial intelligence for customer service, as a new Trustpilot report found that an “AI communication gap” could negatively affect consumer reviews.
Read more
Agents and advisors are vital in assisting their clients with the often-challenging process of navigating long-term care insurance underwriting.
The liquidation of PHL Variable Insurance Co. will not happen until next year at the earliest, regulators said in an update Tuesday.
Investors will continue to look for ways to protect their savings from market risk, grow their assets and guarantee income in retirement.
A coalition of attorneys general are suing to block new federal guidance they say unlawfully narrows exemptions to Medicaid work requirements.
Hedge funds don’t make sense for a lot of clients, but for high-net-worth individuals, can be an important part of a financial plan.
Telling a patient “you’re fine” when they have symptoms only means that the physician has run out of tools to figure the cause of their illness.
Health insurance brokers have been using artificial intelligence in various forms for years and didn’t realize it.
American continue to be worried about high health care costs, while an aging population means a crucial need to address long-term care.
The National Association of Insurance Commissioners is struggling to contain the fallout from a June 11 cyber breach that potentially exposed sensitive information.
Advisors increasingly deal with executive benefits when creating an estate plan for business executives.
As AI use grows, insurance companies are increasingly questioning whether photos submitted during the claims process are real.
A federal judge has allowed portions of a class-action lawsuit against UnitedHealth Group over its use of 401(k) forfeiture funds to proceed.
As the cost of living puts greater pressure on household budgets, the market for life settlements continues to grow as well.
Two financial professionals shared some of the strategies that you can use to make sure that your summer months are productive as you try to move your practice to a higher level of success.
A Maryland insurance broker and his associates are accused of orchestrating a years-long international health fraud scheme.
Roth conversions are among the most popular retirement planning strategies, but the rules surrounding them are increasingly complex.
Worker confidence in their retirement readiness reached its lowest level since 2017, and healthcare concerns, along with a decrease in savings, are driving that decline in confidence.
State Farm’s sweeping overhaul of agent compensation could be the beginning of a broader transformation of the property & casualty industry.
U.S. insurance brokerage deal volume has increased dramatically over the past 10 years, and that increase is primarily driven by private equity investment.
