Wawanesa Insurance Earns Recognition from JD Power As #1 In Customer Satisfaction Among California Auto Insurers in JD Power 2026 U.S. Auto Insurance Study

Business Wire

SAN DIEGO--(BUSINESS WIRE)--
Wawanesa Insurance (soon to be renamed W Insurance) has earned the top ranking in the JD Power 2026 U.S. Auto Insurance Study^SM for overall customer satisfaction among auto insurers in the state of California.

In addition to the top customer satisfaction ranking, Wawanesa also ranked best in the following dimensions of the JD Power study:

Price for Coverage
People
Product/Coverage Offerings
Problem Resolution

“This recognition is a tremendous honor and a testament to our hard-working and dedicated team members,” said Wawanesa Insurance President Chris Henn. “We pride ourselves on providing outstanding service and value to our members, and we have been serving California drivers with that same exceptional care for more than 50 years.”

The JD Power ranking is based on a study of auto insurance customers who were asked to rate their primary insurance company.

“The JD Power study is a crucial benchmark for insurers,” said Henn. “This recognition demonstrates that our people, insurance offerings and focus on customer service are providing our members with the very best service and care in their time of need. Our upcoming name change to W Insurance modernizes our brand as we remain true to our values of service and dedication to protecting our members.”

Wawanesa Insurance received the highest score in California in the JD Power 2026 U.S. Auto Insurance Study of customers’ satisfaction with their auto insurance provider. Visit jdpower.com/awards for more details.

ABOUT WAWANESA INSURANCE

The Wawanesa General Insurance Company (soon to be renamed W Insurance) is a direct-to-consumer insurance company serving members in California. Wawanesa General Insurance is a subsidiary of the Interinsurance Exchange of the Automobile Club, an affiliate of the Automobile Club of Southern California.

Wawanesa offers personal lines of Auto, Homeowners, Condo and Renters insurance and maintains expense levels well below industry averages, allowing cost savings to extend to members in the form of lower insurance rates.

The company is focused on providing exceptional service and being a positive force in the communities it serves. More information is available at www.wawanesa.com.

ABOUT JD POWER

JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. By leveraging unmatched proprietary data, advanced analytics and deep industry expertise, JD Power fuels original equipment manufacturers, retailers, lenders, insurers and partners to enhance their performance.

Since 1968, JD Power has delivered incisive guidance and intelligence about customer interactions with brands and products. To learn more about the company's business offerings, visit JDPower.com.