Washington Utilities & Transportation Commission Issues Penalty Assessment Involving Visionary Movers
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To:
Revised Code of
On
* Nineteen violations of WAC 480-15-550 - Operating a commercial motor vehicle (CMV) without having adequate cargo insurance coverage. The Company operated a CMV without the required cargo insurance on 19 occasions
* Four violations of WAC 480-15-555 - Failing to conduct or retain paperwork containing criminal background checks or hiring an individual with a disqualifying conviction for a household goods carrier in the state of
* Thirty-two violations of 49 C.F.R. Sec. 391.45(a) - Using a driver not medically examined and certified. The Company allowed driver
* One violation of 49 C.F.R. Sec. 391.51(a) - Failing to maintain driver qualification file on each driver employed. Visionary failed to maintain a driver qualification file for
* Thirty violations of 49 C.F.R. Sec. 395.8(a)(1) - Failing to require driver to make a record of duty status. The Company failed to require
The Commission considered the following factors in determining the appropriate penalties for these violations:
1. How serious or harmful the violations are to the public. The violations noted are serious and potentially harmful to the public. Household goods moving companies that: (1) operate CMVs without the required cargo insurance, (2) fail to conduct criminal background checks on their employees, (3) use drivers that are not medically examined and certified, (4) fail to maintain driver qualification files, and (5) fail to maintain records of duty status put their customers, their customers' belongings, and the traveling public at risk. These violations present significant safety concerns.
2. Whether the violations were intentional. Considerations include:
* Whether the Company ignored Commission staff's (Staff) previous technical assistance; and
* Whether there is clear evidence through documentation or other means that shows the Company knew of and failed to correct the violation.
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The Company knew or should have known about these requirements.
3. Whether the Company self-reported the violations. Visionary did not self-report these violations.
4. Whether the Company was cooperative and responsive. The Company was uncooperative at times, slow to respond to requests for information, and did not make corrections during the safety investigation.
5. Whether the Company promptly corrected the violations and remedied the impacts. Visionary has not provided Staff with evidence that it corrected the violations.
6. The number of violations. Staff identified 11 violation types with a total of 92 individual occurrences during its routine safety investigation of Visionary. Of those violations, Staff identified five violation types with 86 individual occurrences that warrant penalties in accordance with the Commission's Enforcement Policy.
7. The number of customers affected. Visionary reported traveling 13,039 miles in 2021. These safety violations presented a public safety risk.
8. The likelihood of recurrence. Staff provided technical assistance with specific remedies to help the Company assess how well its safety management controls support safe operations and how to begin improving its safety performance. Absent a significant commitment to prioritize safe operations, the violations are likely to reoccur.
9. The Company's past performance regarding compliance, violations, and penalties. This is the Company's first routine safety investigation. Visionary has no history of penalties for safety violations with the Commission.
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10. The Company's existing compliance program.
11. The size of the Company. The Company employs one driver and operates one CMV. The Company reported
The Commission's Enforcement Policy provides that some Commission requirements are so fundamental to safe operations that the Commission will issue mandatory penalties for each occurrence of a first-time violation.1 The Commission generally will assess penalties by violation category, rather than per occurrence, for first-time violations of those critical regulations that do not meet the requirements for mandatory penalties. The Commission will assess penalties for any equipment violation meeting the
The Commission has considered these factors and determined that it should penalize Visionary
* Nineteen violations of WAC 480-15-550 - Operating a CMV without having adequate cargo insurance coverage. The Commission assesses a penalty of
* Four violations of WAC 480-15-555 - Failing to conduct or retain paperwork containing criminal background checks or hiring an individual with a disqualifying conviction for a household goods carrier in the state of
* Thirty-two violations of 49 C.F.R. Sec. 391.45(a) - Using a driver not medically examined and certified. The Commission assesses a penalty of
* One violation of 49 C.F.R. Sec. 391.51(a) - Failing to maintain driver qualification file on each driver employed. The Commission assesses a penalty of
* Thirty violations of 49 C.F.R. Sec. 395.8(a)(1) - Failing to require driver to make a record of duty status. The Commission assesses a "per category" penalty of
This information, if proven at a hearing and not rebutted or explained, is sufficient to support the Penalty Assessment.
Your penalty is due and payable now. If you believe any or all the violations did not occur, you may deny committing the violation(s) and contest the penalty through evidence presented at a hearing or in writing. Alternatively, if there is a reason for any or all the violations that you believe should excuse you from the penalty, you may ask for mitigation (reduction) of the penalty through evidence presented at a hearing or in writing. The Commission will grant a request for hearing only if material issues of law or fact require consideration of evidence and resolution in a hearing. Any request to contest the violation(s) or for mitigation of the penalty must include a written statement of the reasons supporting that request. Failure to provide such a statement will result in denial of the request. See RCW 81.04.405.
If you properly present your request for a hearing and the Commission grants that request, the Commission will review the evidence supporting your dispute of the violation(s) or application for mitigation in a Brief Adjudicative Proceeding before an administrative law judge. The administrative law judge will consider the evidence and will notify you of their decision.
You must act within 15 days after receiving this notice to do one of the following:
* Pay the amount due.
* Contest the occurrence of the violation(s).
* Admit the violations but request mitigation of the penalty amount.
Please indicate your selection on the enclosed form and submit it electronically through the Commission's web portal within FIFTEEN (15) days after you receive this Penalty Assessment. If you are unable to use the web portal, you may submit it via email to [email protected]. If you are unable to submit the form electronically, you may send a paper copy to the
If you do not act within 15 days, the Commission may take additional enforcement action, including but not necessarily limited to suspending or revoking your certificate to provide regulated service, assessing additional penalties, or referring this matter to the
DATED at
/s/
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Footnotes:
1/ Docket A-120061 - Enforcement Policy of the
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Original text here: https://apiproxy.utc.wa.gov/cases/GetDocument?docID=3&year=2022&docketNumber=220959
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