Tufts Health Plan Medicare Plans Earn 5 Stars from Centers for Medicare and Medicaid Services for Fourth Straight Year

PR Newswire

WATERTOWN, Mass., Oct. 10, 2018 /PRNewswire/ -- For the fourth year in a row, Tufts Health Plan has earned 5 out of 5 stars for its Tufts Medicare Preferred HMO and Senior Care Options plans from the Centers for Medicare and Medicaid Services (CMS) as part of its annual Star ratings for 2019. Tufts Health Plan is the only local plan to receive the rating this year, and one of only a few plans in the country to receive the rating for four years in a row. Tufts Health Plan has 103,000 members in its HMO and Senior Care Options plans.

Tufts Health Plan (www.tuftshealthplan.com)

"We are truly humbled and honored to receive a 5 Star rating for the fourth year in a row, and be the only local plan to do so," said Patty Blake, president of Senior Products at Tufts Health Plan. "It is extremely difficult to receive the 5 Star rating for one year, let alone four. We owe a great deal of gratitude to our employees and the provider community for their commitment to our members. They work hard every day to provide the highest levels of service and care to help our members live better, healthier lives."

CMS rated 376 Medicare Advantage plans this year. CMS calculates Star ratings from 1 to 5 (with 5 being the best) based on quality and performance for Medicare health and drug plans to help beneficiaries, their families and caregivers compare plans. Ratings are given for quality measures across several categories including keeping members healthy, managing chronic conditions, member satisfaction, customer service and pharmacy services. The rating puts Tufts Medicare Preferred HMO and Senior Care Options plans among the top four percent of plans nationally.

Tufts Medicare Preferred HMO and Senior Care Options plans received 5 stars in 24 out of 44 measures including:

Member Retention
Rating of Health Plan
Getting Appointments and Care Quickly

About Tufts Health Plan
Tufts Health Plan is nationally recognized for its commitment to providing innovative, high-quality health care coverage. Staying true to our mission of improving the health and wellness of the diverse communities we serve, we touch the lives of more than 1.65 million members in Massachusetts, Rhode Island and New Hampshire through employer-sponsored plans; Medicare; Medicaid and Marketplace plans, offering health insurance coverage across the life span regardless of age or circumstance. We are continually among the top health plans in the country based on quality and member satisfaction. Our Tufts Medicare Preferred HMO and Senior Care Options plans received a 5-star rating from the Centers for Medicare & Medicaid Services, the highest rating possible.ⁱ

To learn more about how we're redefining what a health plan can do, visit tuftshealthplan.com/connections. Connect with us on Facebook, Twitter, YouTube and LinkedIn.

Tufts Health Plan Medicare Preferred is an HMO plan with a Medicare contract. Enrollment in Tufts Medicare Preferred HMO depends on contract renewal. The Senior Care Options plan is available to those 65 and older who have MassHealth Standard (Medicaid).
Tufts Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex .
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-701-9000 (TTY: 1-800-208-9562) (TTY: 711).
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-701-9000 (TTY: 1-800-208-9562) (TTY: 711).
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-701-9000 (TTY: 1-800-208-9562) (TTY: 711).

ⁱ Every year, Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. For more information on plan ratings, go to www.medicare.gov. Tufts Medicare Preferred HMO plans received 5 out of 5 stars for contract years 2016, 2017, 2018, 2019.

Contact: Kathleen Makelakathleen_makela@tufts-health.com
857-304-8293

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