Tractable partners with Covéa, France’s leading auto insurer, to deploy AI
The AI solution, created by technology company Tractable, uses computer vision technology to understand photos of car damage taken by bodyshops in
In 2021, Covéa is deploying Tractable's AI across its networks of thousands of French bodyshops, where it will assess auto claims from its three insurance brands in real-time, and on a national scale.
By speeding up decisions and making the process more efficient, the AI makes it possible to analyse claims in a few minutes, instead of a few days. It will also ensure bodyshops follow the most appropriate and safe repair methods, and allow experts to focus their attention on more complex tasks. In addition, speeding up and simplifying the process with AI will enable the policyholders from Covéa's brands to recover their vehicles more quickly.
Covéa has worked with Tractable since 2016 to simplify claims management. To deploy the technology nationally, Covéa set up the ExcellIA partnership, which includes the service platform Darva and bodyshop solutions providers, alongside AI specialist Tractable. The collaboration brings together the major players across the French repair ecosystem, and allows participants to easily use and benefit from the new technology on a daily basis.
Tractable's AI uses deep learning, along with machine learning techniques. Its AI is trained on many millions of photos of car damage, and the algorithms learn from experience by analysing a large variety of different examples.
The AI allows insurers to evaluate the damage to a vehicle, based on photos provided by repairers, appraisers or consumers. Via a platform, Tractable's AI shares repair method recommendations and guides the process to ensure each claim is processed and settled as quickly as possible.
The AI acts as a real-time coach, recommending best practice and safest repair methods to Covéa's partner workshops. Each bodyshop benefits from the training of other players, as the data is shared to elevate repair standards across the ecosystem.
Tractable's AI has processed over
About Tractable:
Tractable develops artificial intelligence for accident and disaster recovery. Its AI solutions have been deployed by leading insurers across
About Covéa:
A French mutual insurance group, Covéa is a leader in damage and liability and protects one in three French households, thanks to its 21,000 workers working daily in the service of more than 11.5m policyholders.
With its three brands MAAF, MMA and GMF, Covéa is a strong and dynamic financial player. The Covéa group is also present internationally.
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SOURCE Tractable
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