THE HISTORY OF HOMECARE FRAUD: NGO'S, BUREAUCRATS, AND LABOR UNIONS UNDERMINED MEDICAID FRAUD PREVENTION
The following information was released by
The Medicaid "homecare" program is probably the most defrauded welfare program in America today, and it got that way because a cabal of nonprofits, the Medicaid "deep state," and big labor has quietly worked to sandbag Electronic Visit Verification (EVV), a federally required anti-fraud policy.
byParker Thayer
Since 2024, dozens of people in multiple states have been accused of and convicted for their participation in brazen Medicaid fraud schemes that have highlighted how obvious and lucrative some of these Medicaid fraud operations are. The sudden popularity of fraud-busting might give the impression that industrial-scale Medicaid fraud is a recent development. While Medicaid fraud has certainly gotten much worse in recent years, it's actually a very old problem that the federal and state governments have permitted to grow thanks to a cocktail of incompetence, apathy, and special-interest meddling.
The best example of how long industrial-scale fraud has existed is the Home-Based Community Services (HCBS) program.
Back in
"home health care" business in
Recent headlines about homecare fraud rings show the same loopholes "Mr. A" exploited over three decades ago remain wide open, and the HCBS program remains easy to defraud. Earlier this month, for example, federal authorities busted a homecare fraud operation being run from inside a federal prison in
While outrage has been the predominant response to these headlines, bewilderment has been a close second. Why have so many fraudsters been able to operate so blatantly for so long? The reasons are manifold, but one of the most important is that a determined and complicated web of special interest groups has been fighting against one of the only tools for combatting fraud in the HCBS program. The list of bad actors includes healthcare companies, labor unions, nonprofits, government officials, and trade associations.
History of HCBS
. . we were billing Medicare for patients who either did not live at the address we submitted to Medicare, had not been seen by a doctor in over 5 years, were not home bound, were in a hospital, or were deceased. Medicare did not require any paperwork. . . Mr. A in 1995
The HCBS "homecare" program was not necessarily a bad idea when section 1915(c) HCBS waivers were created in 1981. The waivers were supposed to be used by Medicare and state Medicaid programs to pay for certain types of care for the impoverished disabled and elderly; to be performed in their own homes rather than a traditional long-term care or nursing home facility. The policy was backed by both
Though several researchers published papers supporting the idea in 1981, the original HCBS waiver proposal seems to have come from a 1971 report to the
It wasn't long before the program was mugged by reality.
In addition to "Mr. A," the aforementioned
As he told the
All we needed was a name, a health insurance number, and a code for the diagnosis. In fact, by
Mr. A was caught because of a savvy state employee spotting discrepancies in his bogus paperwork, but not before he got a taste of the good life:
We were making so much money that I was able to have a custom home built in
Today, dozens of recent fraud convictions in the homecare program reveal the scam hasn't changed much since Mr. A's days. His methods for defrauding Medicare are the same ones currently being used to defraud Medicaid, which has replaced Medicare as the focal point of HCBS spending. Doctors are still taking bribes, fake billing requests are still being approved, patient identities are still being fabricated or stolen, and Medicaid millionaires are still buying mansions and fancy cars.
The problem persists because the homecare program relies mostly upon the honesty of just two people, often family members, who are usually alone together where nothing can be verified. This is the fatal flaw that inhibits reform. Relatiely few would be willing to lie to get themselves placed in a state-run nursing home. But many have been willing to lie about their symptoms, or the hours worked, so the taxpayers will pay family or close friends for taking care of them in their home. This is especially true if the "patient" is getting a cut of the revenue.
Further weakening the program is the fact that many of the "personal care services" the program will pay for require no medical experience or training at all. This includes such tasks as "light housekeeping" and "providing companionship and conversation" that could never be verified even if there was an investigator checking for fraud. You don't even need a special license to get in on this scam.
On top of that, while the tools for fighting fraud in the HCBS program have stayed essentially the same since Mr. A's day, the HCBS program has exploded in size. When he testified in 1995, HCBS spending accounted for
Some sources indicate that in 1995 the HCBS program had fewer than 150,000 patients, but it grew to roughly 8.4 million patients by 2023. If that 1995 statistic is remotely valid, then the program experienced an increase of more than 500 percent during an era when the total American population grew by just 27 percent. Even the 2023 figure alone means 1 of every 40 Americans in 2023 (2.5 percent of us) was enrolled as a patient in the federal homecare program.
And that's making the dubious assumption that all 8.4 million patients were both real and still alive.
Electronic Visit Verification (EVV)
Unfortunately, the same groups and people advising states on how to construct EVV are also leading the fight against its existence and effective implementation.
There was one policy change that enabled state agencies to do something to crack down on the rampant fraud in the HCBS program. It has been fought relentlessly by those powerful special interest groups.
Electronic Visit Verification (EVV) is the practice of using digital monitoring devices with GPS capability and medical record keeping software to help verify, with real time data, that a homecare visit occurred. A 2018 report on the EVV system credited
In 2016, the 21st Century Cares Act made EVV a requirement for state Medicaid agencies. This was the first meaningful anti-fraud improvement in the program's history. Today, all 50 states have some form of EVV, usually taking the form of a smart phone app that a homecare worker or company uses to log hours, confirm location, and submit it all to the state Medicaid agency before the billing request is submitted.
Sometimes the app will also collect information such as fingerprint data or a signature to verify the patient is truly present. It isn't a fool proof system. Providers can still just bribe doctors with kickbacks for prescribing unnecessary homecare to patients who don't really need it. And EVV can be circumvented by providers sitting on the street outside a patient's house to fool the GPS system and bill for imaginary hours. However, despite its flaws, requiring EVV has still been a huge step forward for fraud prevention in a program that was operating on the honor system for decades.
But having EVV doesn't mean anything if the systems aren't designed and implemented well and if states aren't really using it. Unfortunately, the same groups and people advising states on how to construct EVV are also leading the fight against its existence and effective implementation.
The 21st Century Cares Act initially gave states a deadline of 2019 to start using EVV for personal care services and threatened their Medicaid program with financial penalties if they did not meet the deadline. The deadline was delayed, thanks in part to pressure from a group now calling itself ADvancing States, formerly the
Then, in
The EVV provision was originally projected to reduce costs due to a reduction in spending on personal care and home healthcare services. However, we believe that the cost of developing and implementing the systems has already greatly exceeded the projected savings. Due to all of the challenges discussed above, we believe that there would be positive policy outcomes as well as savings associated with completely repealing EVV instead of moving forward with these proposed changes.
This was a major departure from what these groups had said about EVV in the past. In
But then, after years of helping states design their EVV systems and fighting repeatedly to give them more time for implementation, ADvancing States and its allies were calling for the repeal of EVV requirements entirely because, they claimed, it was costing too much money and not producing any savings. They don't provide any evidence for this claim, though.
Then, in
As a new presidential administration took over and headlines about fraud in HCBS programs became common, ADvancing States, the
Just a few years ago they had called for the elimination of EVV. Now they are showering it with praise. The flip-flopping is a hint that fighting fraud just might not be a major concern for the homecare industry's leading representatives.
Sabotaged from the start
This past spring, joint reporting by the
EVV can work as a fraud prevention tool, though not a perfect one, but only if states use it properly. Unfortunately, many state agencies led by high-ranking members of the same Medicaid trade associations that opposed and delayed EVV are spending piles of money to implement EVV without using it as intended, or at all, and then claiming EVV doesn't work.
For example, there is
In 2026, the federal
Auditors found that one provider had submitted every single EVV record that year manually. Another 17 of the sampled claims (10.6 percent) weren't entered into the EVV at all, yet payments were still made, showing EVV entry isn't necessary for receiving payment. Even when EVV was submitted with GPS info,
In short,
The director of the
This past spring, joint reporting by the
Still worse is
In other words, despite having a nominally working EVV system,
The "Deep State" of Medicaid
Medicaid's "deep state" delayed and delayed EVV, and shielded states from the consequences of not creating an EVV system.
ADvancing States and its cosigners aren't just ordinary nonprofit advocacy groups. They're nonprofit advocacy groups created and led by the senior government officials who are running state Medicaid programs.
Current ADvancing State board members include high level employees of the governments of
Think of them as the "deep state" of Medicaid. Most of the revenue for these nonprofits flows from contributions and program service fees from states and healthcare companies, many of which are contracted to run state Medicaid programs. It's a shady intersection of interests without clear incentives to stop fraud. They have incentives to ignore fraud or cut EVV programs to reduce costs and improve their bottom line. Applied Self-Direction, one of the sponsors of the ADvancing States 2021 summit, for example, explicitly stated that their dream was to "Get rid of EVV altogether."
Medicaid's "deep state" delayed and delayed EVV, and shielded states from the consequences of not creating an EVV system. Then they hypocritically pivoted to complain that EVV systems were over budget and behind schedule and called for eliminating them entirely. And when the Medicaid fraud flourished on their watch because of their malicious compliance with EVV requirements and became so politically salient that the federal government started to clamp down on state Medicaid funds, the Medicaid "deep state" changed tack and began praising EVV once again as an amazing tool for fighting fraud.
With all this flip flopping, lobbying, and perverse incentive structure in mind, the struggles of EVV and the exploding size of the HCBS program start to look less like ordinary bureaucratic incompetence and more like intentional sabotage.
And the next generation of the Medicaid "deep state" is already in training.
Since 2022, ADvancing States has been running the Next Gen HCBS Leaders Program that "[encourages] up-and-coming professionals to seek senior leadership opportunities" in state HCBS programs by pairing them with mentors already in the industry and giving them scholarships to attend the ADvancing State HCBS Conferences.
Those conferences and their sessions are sponsored, attended, and led by numerous healthcare companies that profit from the Medicaid HCBS program. The Next Gen HCBS Leaders Program is sponsored by
One famous definition of insanity is doing the same thing over again and expecting a different result. If these "Next Gen" leaders are learning from people like ADvancing States board members, then the outlook for the future of EVV is bleak.
The bureaucrats, trade associations, and the healthcare companies are one part of this equation, but large, public sector labor unions have also inserted themselves into the EVV debate. Their incentives likewise put them in favor of ignoring problems rather than finding solutions.
Forcibly unionizing the homecare industry by labeling all Medicaid homecare workers as government employees has been one of Big Labor's white whales for a very long time. The dues harvested from such a maneuver would have been a huge shot in the arm for national unions with dwindling membership, and their push for unionizing homecare has continued even after the Supreme Court ruled against the unions in 2014.
The situation is now so bad, and the unions are so involved, that, in a recent op-ed, Dr.
Labor unions are similarly pushing for the unionization of hundreds of thousands of homecare workers in
The selection of
Ignore the Fraud-Ignorers
To get serious about stopping fraud in the HCBS program federal and state lawmakers will have to tune out the Medicaid "deep state." Nonprofits such as ADvancing States, the
Certainly, they are not "pro-fraud" by any means, but their constant flip-flopping and foot-dragging on a relatively mundane issue such as EVV proves that they're incapable of taking a meaningful stand against rampant fraud when stopping it might lead to awkward questions, embarrassing investigations, and possible budget cuts for their bureaucratic and for-profit constituents. If meaningful anti-fraud policies are going to be made, then it's time for lawmakers to start ignoring the "experts" who let things get this bad in the first place. They had their chance. It's time to go back and listen to "Mr. A" and find a new approach.


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