State agency opens call center for COVID-19 insurance issues
The call center is open from
The call center will field calls on resolving grievances associated with premium payments, termination of coverage, claims, benefits denials and surprise billing related to COVID-19. Callers can also ask about how to obtain health insurance and how to appeal an insurance decision.
"We thought it would be an advantage to the consumer community to have a number they can call with complaints or questions -- whether about lost health insurance coverage or being illegally charged for COVID-19 testing or care," Superintendent of Insurance
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