Sources Sought Notice – Medical and Dental Non-Clinical Case Management

Notice Type: Sources Sought Notice

Posted Date: 18-MAY-16

Office Address: Department of the Army; National Guard Bureau; USPFO for Oregon; Attn: USPFO-PPO Box 14840 Salem OR 97309-5008

Subject: Medical and Dental Non-Clinical Case Management

Classification Code: R - Professional, administrative, and management support services

Solicitation Number: OR_SSO_05182016

Contact: Andrea K. Smothers, Phone 5035843787, Email [email protected]

Setaside: N/AN/A

Place of Performance Country: US

Description: Department of the Army

National Guard Bureau

USPFO for Oregon

THIS IS A SOURES SOUGHT NOTICE. This notice is for planning purposes only and does not obligate the government to award a contract or otherwise pay for the information provided in response. The government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any contractor responding to this notice should ensure that its response is complete and sufficiently appropriate. Any contractor responding to this notice should ensure that its response is complete and sufficiently detailed to allow the government to determine the contractor's qualification sot perform work. Respondents are advised that the government is under no obligation to acknowledge the receipt of the information received or to provide feedback to respondents with respect to any information submitted. After review of the responses received, a pre-solicitation synopsis and solicitation may be published. However, responses to this notice will not be considered adequate responses to a solicitation. NON-PERSONAL SERVICES.

The purpose of this requirement is to provide Medical and Dental Non-clinical Case Management and administrative Care Coordinator staffing in support of Individual Medical Readiness (IMR). This requirement is designed to be flexible, responsive, and meets the ever-evolving needs of the government. The Oregon Army National Guard (ORARNG) Surgeon's Office requires a highly responsive process whereby the government can quickly obtain needed support and services.

ORARNG Surgeon's Office requires both case manager and administrative care coordinator support services (non clinical). The case management services may be filled at a minimum by either a Registered Nurse (RN), Licensed Vocational/Practical Nurse (LVN/LPN) or Social Worker. Non-clinical case nurse manager requires the expertise as dictated by the quote mark practice of nursing quote mark - the systematic application of substantial specialized knowledge and skills derived from the biological, physical, and behavioral sciences, to the care, treatment, counsel, and health teaching of individuals who are experiencing changes in the normal health processes or who require assistance in the maintenance of health and the prevention or management of illness, injury, or disability.

The Contractor may be required to travel to execute any missions to support the ARNG. Specifically, in support of mobilizations and de-mobilizations if required.

The Contractor shall furnish all labor and services required to provide a wide range of Medical and Dental Non- clinical Case Management and related Medical Administrative support services to include but not limited to: Responsible for tracking medical status of ALL assigned Soldiers. Responsible for medical charting in eCase. Request profile exams/evaluations and audiology exams at physical exam center. Coordinate Soldier treatment plans with appropriate medical facilities. Maintain automated referrals indicated in MEDCHART. Submit case processing, medical documentation, and profile concerns to military/contacted provider. Attend PHA events as determined by the needs of the state and the individual units. Ensure those Soldiers referred by a provider are followed by the case management team. Manage Soldier's care from the identification of the condition to when the Soldier is either: Considered medically ready or administratively separated from the military. Follow the regulations and policies applicable to Individual Medical Readiness (IMR) and deployment, to include the AR 40- 501 and other applicable guidance. Ensure all medical documentation received from the Soldier and/or their medical team is received and placed in appropriated electronic record, as well as the Soldier's hard copy record. Maintain Soldier medical records in accordance with Army Regulation (AR) 40-66. Provide Records Custodian or delegate with all relevant medical/dental documentation. Obtain release of information from Soldier. Educate Soldiers on resources available to improve medical and dental readiness. Maintain Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines. Review and track health assessment (PHA, SRP) lab results contact SM and educate on lifestyle modifications. Upload medical documents of case managed Soldiers into Health Readiness Record (HRR). Stamp all medical documents for verification after uploading. Index uploaded medical documents. MODS entry of immunizations, designation of pregnancy, eye exams, medical warning tags. Provide all medical documents received for case management to Records Custodian to be filed using a document evidencing transfer of custody from the contractor to the government. Contractor will ensure all administrative charting in eCase is completed. Track medical appointments by communication with unit to ensure Soldier attendance and submission of follow up documentation. Log in eCase any contact with SM (email, voice call, or personal interview). Communicate with delegated government personnel to track compliance versus noncompliance. Run MEDPROS report Post PHA/SRP event. Monitor MEDPROS to ensure all scheduled services are completed/updated and current medical status is reflected. Report Medical Readiness to the Commander or his/her designated representative. Ensure Soldiers with T3, T4, P3 or P4 profiles are case managed in the eCase module.

The Government will provide training for eCase and MODS to the contractor via VTC or on site with organic HSS assets for training.

Interested firms are to complete pages 1-2 of the Sources Sought Information Request Form and return it via e- mail to [email protected] no later than 1000 Pacific Standard Time on 2 June 2016.

At this time due to shortage in personnel and increased requirements, meetings with potential vendors will not be accepted. In the future and if these requirements are solicited for, the ORARNG may provide for an opportunity to meet with government officials prior to the proposal due date.

Link/URL: https://www.fbo.gov/spg/USA/NGB/DAHA35/OR_SSO_05182016/listing.html