Shelter Insurance® Brings Commerce Bank’s Claims Payment Technology to Customers
Top 25 insurance provider leverages Bank’s platform to offer customers options, convenience and payment in as little as 30 minutes
“When handling claims payments, maintaining high standards, reducing cycle time and improving customer satisfaction are essential. Our solution offers a win-win for both Shelter and their customers through this automated, easy-to-use technology,” says
If the customer chooses to use the solution, Shelter sends an automated payment file to Commerce. Commerce then facilitates the payment in the way Shelter’s insured, claimant or service provider has selected, including ACH, check, or Visa Direct. These options allow real customer choice, and if Visa Direct is selected, payment can be made to a debit card within 30 minutes, thanks to Visa’s real-time push-to-card payment solution.
“The speed and ease at which customers receive their insurance disbursements can have a significant impact on their lives,” said
“Our collaboration with Commerce and the development of this product is a true testament to Commerce's ‘Challenge Accepted.TM’ branding – we told them our challenges and our customer's preferences and they delivered a solution that not only solves those challenges but allows us to better serve our customers,” said
For more information, visit www.commercebank.com/claimspayments.
About
For additional information, please visit www.commercebank.com.
About
Shelter Insurance® is a dynamic group of companies focused on providing financially secure insurance protection and services to individuals and businesses, a quality working environment, emphasis on easy-to-use services, a commitment to continuous improvement, and a passion for pleasing our customers. The Group specializes in both personal commercial property insurance and includes a reinsurance and life company and has over
For more information, visit our website at www.ShelterInsurance.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180806005411/en/
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