If you have questions about unemployment benefits, direct economic payments, small business loans, or overseas travel for a
For the latest information on the federal government's effort to combat coronavirus, visit coronavirus.gov.
Frequently Asked Questions:
Q: I am recently unemployed due to the coronavirus crisis. Am I eligible for
The CARES Act provides increased funding for
The CARES Act also sets up a
If you are an individual with questions about
To file a claim, please visit des.nc.gov or call the Customer Call Center at 888-737-0259. Due to high volume, please file your claim online if possible and expect delays if calling.
Q: Am I eligible to receive a
The CARES Act includes Economic Impact Payments of
For filers with income above those amounts, the payment amount is reduced by
Eligible taxpayers who filed returns in either 2019 or 2018 will automatically receive an Economic Impact Payment.
For additional information on Economic Impact Payments, please click here.
Q: I am a retiree who receives
Yes. If you are a
For more information, please see the
Q: Has the coronavirus crisis impacted the annual tax filing deadline of
Taxpayers can also defer federal income tax payments due on
For the latest information on the 2020 filing season, please visit IRS.gov/coronavirus.
Q: What relief options or loan programs are available for small businesses?
Small businesses have several options available to them through the
Paycheck Protection Program
Small businesses and eligible nonprofit organizations, Veterans organizations, and Tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.
Under the Paycheck Protection Program:
* Eligible recipients may qualify for a loan up to
* Loan payments will be deferred for six months.
* If you maintain your workforce, SBA will forgive the portion of the loan proceeds that are used to cover the first 8 weeks of payroll and certain other expenses following loan origination.
If you are a prospective borrower, please review the latest fact sheet released by the
To view SBA's interim Final Rule on the Paycheck Protection Program, please click here.
Economic Injury Disaster Loans (EIDLs) and Loan Advance
In response to the Coronavirus (COVID-19) pandemic, small business owners in
The SBA's Economic Injury Disaster Loan program provides small businesses with working capital loans of up to
For the latest information on EIDLs, please click here.
To apply for a COVID-19 Economic Injury Disaster Loan, click here.
SBA Debt Relief
The SBA Debt Relief program will provide a reprieve to small businesses as they overcome the challenges created by this health crisis. Under this program:
* The SBA will also pay the principal and interest of new 7(a) loans issued prior to
* The SBA will pay the principal and interest of current 7(a) loans for a period of six months.
For the latest information on debt relief for 7(a) borrowers, please click here.
SBA Express Bridge Loans
Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to
For the latest information on SBA Express Bridge Loans, please click here.
Q: I am a
For now, they continue to work with air carriers, specific country teams, and the
If you have a COVID-19 related emergency overseas or need help returning home:
1)* Contact the nearest
* From the
* From Overseas: +1 202-501-4444
2) Enroll in the "STEP" Program (details below).
3) Contact our state caseworkers in
When contacting our office, please be ready to provide the following information that the
* Date of Birth
* Passport number
* Country Involved
* Current contact info (hotel, city, etc)
* Permanent address in the US
Smart Traveler Enrollment Program (STEP)
Due to the high volume of inquiries, the Department will respond via email to those
For the latest information about the
To share or download "FAQ: Resources for N.C. Families, Small Businesses, and Travelers Amid Coronavirus Outbreak," please click here (https://www.burr.senate.gov/imo/media/doc/FAQ%20200403%20Resources%20for%20CARES%20Act.pdf).