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October 8, 2024 Newswires
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SASB Index 2023

U.S. Markets via PUBT

SASB Index

Centene created the index below to provide stakeholders with disclosures aligned with the Sustainability Accounting Standards Board (SASB) Managed Care standard. Disclosures aligned with other relevant Sustainability Accounting Standards were also included for workforce diversity and engagement. All data relates to the year ended December 31, 2023, unless otherwise stated.

DATA PRIVACY AND SECURITY

 

 

SASB TOPIC

SASB CODE

ACCOUNTING METRIC

CENTENE DISCLOSURE

Customer

HC-MC-230a.1

Description of policies and

Refer to Item 1C. of our 2023 Form10-K.

Privacy &

 

practices to secure customers'

 

Technology

 

protected health information

 

Standards

 

(PHI) records and other personally

 

 

 

identifiable information (PII)

 

HC-MC-230a.2 (1) Number of data breaches, (2) percentage involving (a) personally identifiable information (PII) only and (b) protected health information (PHI), (3) number of customers affected in each category, (a) PII only and (b) PHI

Centene and its subsidiaries report required data breaches to the U.S. Department of Health and Human Services, Office for Civil Rights. Please refer to the U.S. Department of Health and Human Services Office for Civil Rightswebsite.

HEALTHCARE ACCESS, EQUITY AND SOCIAL DRIVERS OF HEALTH

 

SASB TOPIC

SASB CODE

ACCOUNTING METRIC

CENTENE DISCLOSURE

Access to

HC-MC-240a.1

Medical loss ratio (MLR)

87.7%

Coverage

 

 

 

The MLR disclosure includes Centene's four operating segments: Medicaid, Medicare, Commercial and Other.

HC-MC-240a.2 Total amount of rebates accrued and paid due to non-compliance with the Patient Protection and Affordable Care Act for Medical Loss Ratio (MLR)

Centene accrued MLR rebates of $164 million as of December 31, 2023 and paid MLR rebates of $162 million during the 12 months ended December 31, 2023. These rebates were refunds paid to policyholders to help defray their insurance policy costs.

Information is disclosed in accordance with U.S. Title 45: Public Welfare Part 158 - Issuer Use of Premium Revenue: Reporting and Rebate Requirements (U.S. 45 CFR Part 158).

HC-MC-240a.3 Percentage of proposed rate increases receiving "not unreasonable" designation from Health and Human Services (HHS) review or state review

100%

All of Centene's filed rate increase requests subject to review as per U.S. Title 45: Public Welfare Part 154 for the period of this report received "not unreasonable" designation from HHS or state review.

HC-MC-000.A

Number of enrollees by plan type

In certain instances, our data aggregation processes are

 

 

established by line of business, as opposed to plan type,

 

 

based on the nature of our business. For this metric, we

 

 

have chosen to disclose the data by line of business. See

 

 

December 31, 2023 enrollees by line of business in the

 

 

membership table in the 2023 Form10-K,page 49.

1

HEALTHCARE QUALITY

 

 

SASB TOPIC

SASB CODE

ACCOUNTING METRIC

CENTENE DISCLOSURE

Plan

HC-MC-250a.1

Average Medicare Advantage plan

Centene's weighted average 2024 Medicare Advantage

Performance

 

rating for each of the following

Star ratings as released in October 2023 and updated with

 

 

plan types: (1) HMO, (2) local PPO,

CMS's new cut points released in July 2024:

 

 

(3) regional PPO, (4) PFFS, and (5)

HMO/HMOPOS: 3.1

 

 

SNP

 

 

Local PPO: 2.9

 

 

 

 

 

 

PFFS: 4.0

 

 

 

HMO - Health Maintenance Organization Plans

 

 

 

HMOPOS - Health Maintenance Organization - Point of Sale

 

 

 

Plans

 

 

 

Local PPO - Local Preferred Provider Organization Plans

 

 

 

PFFS - Private Fee-for-Service Plans

 

HC-MC-250a.2

Enrollee retention rate by plan

Refer to the membership table in the 2023 Form10-K,

 

 

type, including: (1) HMO, (2) local

page 49.

 

 

PPO, (3) regional PPO, (4) PFFS,

 

 

 

and (5) SNP

 

Improved

HC-MC-260a.1

Percentage of enrollees in

Centene's government-sponsored Medicare Advantage,

Outcomes

 

wellness programs by type: (1)

Marketplace and Medicaid managed care plans develop

 

 

diet and nutrition, (2) exercise, (3)

and offer a comprehensive portfolio of integrated

 

 

stress management, (4) mental

programs that build in wellness aspects to advance health

 

 

health, (5) smoking or alcohol

outcomes for Centene's members. These programs

 

 

cessation, or (6) other

leverage cutting edge clinical guidelines, evidence-based

 

 

 

best practices, and data science models to support whole

 

 

 

health for the individual based on their identified needs.

 

 

 

Strategies for preventive services align with U.S. Preventive

 

 

 

Services Task Force (USPSTF) recommendations and focus

 

 

 

on reducing the risk of developing chronic conditions,

 

 

 

addressing current conditions, and promoting healthy

 

 

 

behaviors. Services provided will specifically address

 

 

 

national priorities such as smoking cessation,

 

 

 

immunizations, mental wellness, and promotion of healthy

 

 

 

living through lifestyle choices. 100% of our membership

 

 

 

has access to one or more of our programs through a

 

 

 

variety of channels including an on-demand health

 

 

 

education library, telephonic and digital health

 

 

 

coaching/chronic condition management programs and

 

 

 

local partners.

 

HC-MC-260a.2

Total coverage for preventive

Centene offers health plans that are designed to include a

 

 

health services with no cost

variety of preventive health services with no member cost

 

 

sharing for the enrollees, total

share. For our Medicaid, Commercial (including

 

 

coverage for preventive health

Marketplace) and Medicare Advantage members:

 

 

services requiring cost-sharing by

∙ Approximately $21.4 billion in claims were paid for

 

 

the enrollee, percentage of

preventive care services with no cost sharing from

 

 

enrollees receiving Initial

members.

 

 

Preventive Physical Examinations

∙ Approximately $3.5 billion in claims were paid for

 

 

(IPEE) or Annual Wellness Visits

preventive care services which required some form of

 

 

(AWV)

cost sharing from members.

 

 

 

∙ Of the total cost of coverage for members,

 

 

 

approximately 33.6% was paid for preventive services.

 

 

 

 

 

HC-MC-260a.3

Number of customers receiving

Approximately 140,000 beneficiaries were attributed to

 

 

care from Accountable Care

Accountable Care Organizations as of December 31, 2023.

 

 

Organizations or enrolled in

 

Patient-Centered Medical Home programs

2

ENVIRONMENTAL IMPACTS ON HEALTH

 

SASB TOPIC

SASB CODE

ACCOUNTING METRIC

CENTENE DISCLOSURE

Climate

HC-MC-450a.1

Discussion of the strategy to

See2024 Task Force onClimate-relatedFinancial

Change

 

address the effects of climate

Disclosures Index.

Impacts

 

change on business operations

 

on Human

 

and how specific risks presented

 

Health

 

by changes in the geographic

 

 

 

incidence, morbidity, and

 

 

 

mortality of illnesses and diseases

 

 

 

are incorporated into risk models

 

CULTURE, TALENT AND WELL-BEING

 

SASB TOPIC

SASB CODE

ACCOUNTING METRIC

CENTENE DISCLOSURE

Workforce

SV-PS-330a.2

(1) Voluntary and (2) involuntary

Turnover for Centene, excluding International (which

Diversity &

 

turnover rate for employees

represents approximately 12% of the Enterprise): 13.6% in

Engagement

 

 

total, 9.3% voluntary and 4.3% involuntary (excluding

 

 

 

reductions in force)

 

SV-PS-330a.3

Employee engagement as a

89% in Winter 2023 Pulse Survey

 

 

percentage

89% in Summer 2023 Pulse Survey

Centene is committed to actively seeking and acting on feedback from our employees through our "Shaping Centene" program, which consists of a series of enterprise- wide surveys. These surveys measure overall engagement and focus on specific themes such as leadership effectiveness and our efforts to foster a diverse, equitable, and inclusive workplace. By continually evolving and acting on the feedback we receive, we strive to strengthen our culture of engagement and create an environment where all employees feel valued and heard. Our employee engagement surveys are administered by Perceptyx.

The Engagement Index is calculated based on responses to three engagement questions from the survey. The numerator represents the total count of favorable responses ("Strongly Agree" or "Agree") across all three questions, while the denominator represents the total count of valid responses. Overall engagement is represented as the percentage of favorable responses out of all responses received for the three engagement questions.

Additional information regarding our employee engagement survey is available on page 46 of our 2023 Sustainability & DEI Report.

3

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Disclaimer

Centene Corporation published this content on October 08, 2024, and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on October 08, 2024 at 20:42:18.830.

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