Researchers Submit Patent Application, “Client Facing Quoting Application”, for Approval (USPTO 20240054565): Goosehead Financial LLC
2024 FEB 01 (NewsRx) -- By a
The patent’s assignee is
News editors obtained the following quote from the background information supplied by the inventors: “Applying for insurance may be an involved process. even when utilizing online application systems, the application process can be time intensive. This application and issuance process typically requires the sequential occurrence of several steps.
“Application: The policyholder applies for coverage to the insurance company. The application typically includes information about the policyholder’s personal and financial information, as well as details about the type of coverage being applied for. The user will be asked to provide demographic information, driving records, and other information. After deciding on what to insure, applicants may select one or more insurance carriers. Because insurers may not evaluate the same criteria, they may require different information.
“Underwriting: The insurance company reviews the application and conducts an underwriting process to determine the policyholder’s risk profile and whether they are eligible for coverage. This process may include a review of the policyholder’s credit score, medical history, and other relevant information. Based on this information, the insurance company will provide the policyholder with a quote for the coverage.
“Quote: Once the underwriting process is complete, the insurance company will provide the policyholder with a premium quote, which is the cost of the coverage. Once the quote has been issued, the policyholder can review the coverage options and decide if they would like to add any endorsements to their policy. These additional coverage options or discounts can be added as a endorsement to the policy, which will then be reviewed and approved by the insurance company. The policyholder will have the option to accept or decline the quote.
“Acceptance: If the policyholder accepts the premium quote, they will be required to provide payment information in order to bind the policy. Binding an insurance policy means that the policy is in effect and the insurance company is obligated to provide coverage according to the terms of the policy. Once a policy is bound, the insurance company is required to pay claims that are covered under the policy, subject to any exclusions or limitations. Binding typically occurs after the policyholder has applied for coverage, the insurance company has reviewed the application and determined that the policyholder is eligible for coverage, and the policyholder has provided payment information.
“Binding refers to the process of making the policy legally effective. binding an insurance policy is similar to the execution of a contract. An insurance policy is a contract between the insurance company and the policyholder, in which the insurance company agrees to provide coverage in exchange for the policyholder paying premiums. Binding the policy signifies that both parties have agreed to the terms of the contract and are legally bound to fulfill their respective obligations. The insurance company is obligated to provide coverage as outlined in the policy, and the policyholder is obligated to pay the premiums.
“Policy issuance: Once the first payment has been made or payment information has been provided for a future payment, the insurance company will issue a policy, which will include all the details of the coverage and the terms of the contract. This signifies that the policy is now bound and both parties are legally bound to fulfill their respective obligations. Issuance refers to the process of creating and providing the policyholder with a physical or digital copy of the policy document. This document contains all the details of the coverage, including the policyholder’s personal information, coverage limits, exclusions, and other valuable information.
“The assessment of an applicant may be subjective. It is common for different insurers to provide an applicant with different rates, different coverage levels, and different terms. Thus, in order to effectively compare policies, user must often resubmit information or provide additional information to each of the different carriers interface. In other words, current systems do not provide a semi-automated or automated system for quoting insurance products in the absence of live agent intervention.”
As a supplement to the background information on this patent application, NewsRx correspondents also obtained the inventors’ summary information for this patent application: “One or more aspects of the invention provide for a method and graphical user interface in an agent facing computer system. The method includes generating a progressive graphical user interface (GUI). The progressive GUI comprises a plurality of pages, with each page presenting a specific task logically arranged into a workflow. The method includes receiving into a first subset of the plurality of pages of the progressive GUI, first data about a user that is input from a client device. The method includes querying a set of data sources to identify second data. The set of data sources stores the second data in data records that are associated with the first data. The method includes prepopulating a second subset of the plurality of pages with the first data and the second data. The method includes generating, from a third subset of the plurality of pages, a plurality of API calls to a plurality of web services. Each API request comprises at least a portion of the first data and the second data that is mapped to a corresponding input for the web service. The method includes presenting, in a fourth subset of the plurality of pages, a plurality of responses from the web services.
“Other aspects of the invention will be apparent from the following description and the appended claims.
“Like elements in the various figures are denoted by like reference numerals for consistency.”
The claims supplied by the inventors are:
“1. A method in an client facing computer system, the method comprising: generating a progressive graphical user interface (GUI), wherein the progressive GUI comprises a plurality of pages, with each page presenting a specific task logically arranged into a workflow; receiving into a first subset of the plurality of pages of the progressive GUI, first data about a user that is input from a client device; querying a set of data sources to identify second data, wherein the set of data sources stores the second data in data records that are associated with the first data; prepopulating a second subset of the plurality of pages with the first data and the second data; generating, from a third subset of the plurality of pages, a plurality of API calls to a plurality of web services, wherein each API request comprises at least a portion of the first data and the second data that is mapped to a corresponding input for the web service; and presenting, in a fourth subset of the plurality of pages, a plurality of responses from the web services.
“2. The method of claim 1, wherein the workflow presented in the progressive GUI is an application for an insurance policy.
“3. The method of claim 2, wherein the first subset of the plurality of pages includes a first page for receiving first data comprising personal identifying information about the user.
“4. The method of claim 2, wherein the first subset of the plurality of pages includes a first page for receiving first data about a home property.
“5. The method of claim 4, wherein the second subset of the plurality of pages includes a second page that is prepopulated with the second data about the home property.
“6. The method of claim 2, wherein the first subset of the plurality of pages includes a first page for receiving first data about an automobile.
“7. The method of claim 4, wherein the second subset of the plurality of pages includes a second page that is prepopulated with the second data about the automobile.
“8. The method of claim 2, wherein the first subset of the plurality of pages includes a page for receiving first data about a rider or an endorsement to be added to the insurance policy.
“9. The method of claim 1, further comprising: packaging the first data and the second data into a JavaScript object notation (JSON) object, wherein the plurality of API calls includes the JSON object.
“10. A graphical user interface in an agent facing computer system, the graphical user interface comprises: a progressive graphical user interface (GUI), wherein the progressive GUI comprises a plurality of pages, with each page presenting a specific task logically arranged into a workflow, wherein the plurality of pages further comprises: a first subset of the plurality of pages configured to receive first data about a user that is input from a client device; a second subset of the plurality of pages prepopulated with the first data and second data identified by querying a set of data sources, wherein the set of data sources stores the second data in data records that are associated with the first data; a third subset of the plurality of pages configured to generate a plurality of API calls to a plurality of web services, wherein each API request comprises at least a portion of the first data and the second data that is mapped to a corresponding input for the web service; and a fourth subset of the plurality of pages configured to present a plurality of responses from the web services.
“11. The graphical user interface of claim 10, wherein the workflow presented in the progressive GUI is an application for an insurance policy.
“12. The graphical user interface of claim 11, wherein the first subset of the plurality of pages includes a first page for receiving first data comprising personal identifying information about the user.
“13. The graphical user interface of claim 11, wherein the first subset of the plurality of pages includes a first page for receiving first data about a home property.
“14. The graphical user interface of claim 13, wherein the second subset of the plurality of pages includes a second page that is prepopulated with the second data about the home property.
“15. The graphical user interface of claim 11, wherein the first subset of the plurality of pages includes a first page for receiving first data about an automobile.
“16. The graphical user interface of claim 15, wherein the second subset of the plurality of pages includes a second page that is prepopulated with the second data about the automobile.
“17. The graphical user interface of claim 11, wherein the first subset of the plurality of pages includes a page for receiving first data about a rider or an endorsement to be added to the insurance policy.
“18. The graphical user interface of claim 10, further comprising: packaging the first data and the second data into a JavaScript object notation (JSON) object, wherein the plurality of API calls comprises the JSON object.
“19. A system comprising: a data repository storing an advice library comprising an ontology of action logic formatted as a set of machine-interpretable logic descriptions; and a computer processor for executing an advice planner that is configured to: generate a progressive graphical user interface (GUI), wherein the progressive GUI comprises a plurality of pages, with each page presenting a specific task logically arranged into a workflow; receive into a first subset of the plurality of pages of the progressive GUI, first data about a user that is input from a client device; query a set of data sources to identify second data, wherein the set of data sources stores the second data in data records that are associated with the first data; prepopulate a second subset of the plurality of pages with the first data and the second data; generate, from a third subset of the plurality of pages, a plurality of API calls to a plurality of web services, wherein each API request comprises at least a portion of the first data and the second data that is mapped to a corresponding input for the web service; and present, in a fourth subset of the plurality of pages, a plurality of responses from the web services.
“20. The system of claim 19, wherein the workflow presented in the progressive GUI is an application for an insurance policy.”
For additional information on this patent application, see: Bomar, Casey; Pattillo, Brian; RAGHAVARAJU,
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