PUBLIC STORAGE – 10-Q – Management's Discussion and Analysis of Financial Condition and Results of Operations
Forward Looking Statements This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements include statements relating to our 2021 outlook and all underlying assumptions, our expected acquisition, disposition, development and redevelopment activity, supply and demand for our self-storage facilities, information relating to operating trends in our markets, expectations regarding operating expenses, including property tax changes, our strategic priorities, expectations with respect to financing activities, rental rates, cap rates and yields, leasing expectations, our credit ratings, and all other statements other than statements of historical fact. Such statements are based on management's beliefs and assumptions made based on information currently available to management. All statements in this document, other than statements of historical fact, are forward-looking statements which may be identified by the use of the words "outlook," "guidance," "expects," "believes," "anticipates," "should," "estimates," and similar expressions. These forward-looking statements involve known and unknown risks and uncertainties, which may cause our actual results and performance to be materially different from those expressed or implied in the forward-looking statements. Factors and risks that may impact future results and performance include, but are not limited to, those described in Part 1, Item 1A, "Risk Factors" in our most recent Annual Report on Form 10-K for the year endedDecember 31, 2020 filed with theSecurities and Exchange Commission (the "SEC") onFebruary 24, 2021 and in our other filings with theSEC including: •general risks associated with the ownership and operation of real estate, including changes in demand, risk related to development, expansion, and acquisition of self-storage facilities, potential liability for environmental contamination, natural disasters, and adverse changes in laws and regulations governing property tax, real estate, and zoning; •risks associated with downturns in the national and local economies in the markets in which we operate, including risks related to current economic conditions and the economic health of our customers; •risks associated with the COVID-19 Pandemic (the "COVID Pandemic") or similar events, including but not limited to illness or death of our employees or customers, negative impacts to the economic environment and to self-storage customers that could reduce the demand for self-storage or reduce our ability to collect rent, and/or potential regulatory actions to (i) close our facilities if we were determined not to be an "essential business" or for other reasons, (ii) limit our ability to increase rent or otherwise limit the rent we can charge, or (iii) limit our ability to collect rent or evict delinquent tenants; •the risk that there could be an out-migration of population from certain high-cost major markets, if it is determined that the ability to "work from home," which has become more prominent during the COVID Pandemic, could allow certain workers to live in less expensive localities, which could negatively impact the occupancies and revenues of our properties in such major high-cost markets; •the risk that more jurisdictions will reinstitute COVID Pandemic restrictions, which were previously eased, in response to increases in infections, including as a result of variants such as the Delta variant, or if additional pandemics occur; •the risk that we could experience a change in the move-out patterns of our long-term customers due to economic uncertainty and increases in unemployment resulting from changes in macro environment, which could lead to lower occupancies and rent "roll down" as long-term customers are replaced with new customers at lower rates; •the risk of negative impacts on the cost and availability of debt and equity capital as a result of the COVID Pandemic, which could have a material impact upon our capital and growth plans; •the risk that the COVID Pandemic could adversely impact our ability to retain and hire employees, including as a result of vaccine or testing mandates; •the impact of competition from new and existing self-storage and commercial facilities and other storage alternatives; •the risk that our existing self-storage facilities may be at a disadvantage in competing with newly developed facilities with more visual and customer appeal; 28 -------------------------------------------------------------------------------- •risks related to increased reliance onSparefoot as customer acquisition channels; •difficulties in our ability to successfully evaluate, finance, integrate into our existing operations, and manage properties that we acquire directly or through the acquisition of entities that own and operate self-storage facilities, or to consummate announced acquisitions in the expected timeframe or at all; •risks associated with international operations including, but not limited to, unfavorable foreign currency rate fluctuations, changes in tax laws, and local and global economic uncertainty that could adversely affect our earnings and cash flows; •risks related to our participation in joint ventures; •the impact of the legal and regulatory environment as well as national, state, and local laws and regulations including, without limitation, those governing environmental issues, taxes, our tenant reinsurance business, and labor, including risks related to the impact of new laws and regulations; •risks of increased tax expense associated either with a possible failure by us to qualify as a real estate investment trust ("REIT"), or with challenges to the determination of taxable income for our taxable REIT subsidiaries; •risks due to ballot initiatives or other actions that could remove the protections of Proposition 13 with respect to our real estate and result in substantial increases in our assessed values and property tax bills inCalifornia ; •changes inUnited States ("U.S.") federal or state tax laws related to the taxation of REITs and other corporations; •security breaches, including ransomware, or a failure of our networks, systems or technology could adversely impact our operations or our business, customer, and employee relationships or result in fraudulent payments; •risks associated with the self-insurance of certain business risks, including property and casualty insurance, employee health insurance, and workers compensation liabilities; •difficulties in raising capital at a reasonable cost; •delays and cost overruns on our projects to develop new facilities or expand our existing facilities; •difficulties in our ability to hire and retain skilled management and staff; •ineffective succession planning for our CEO, executive management and our other key employees; •ongoing litigation and other legal and regulatory actions that may divert management's time and attention, require us to pay damages and expenses, or restrict the operation of our business; and •economic uncertainty due to the impact of war or terrorism. These forward-looking statements speak only as of the date of this report or as of the dates indicated in the statements. All of our forward-looking statements, including those in this report, are qualified in their entirety by this statement. We expressly disclaim any obligation to update publicly or otherwise revise any forward-looking statements, whether because of new information, new estimates, or other factors, events or circumstances after the date of these forward-looking statements, except when expressly required by law. Given these risks and uncertainties, you should not rely on any forward-looking statements in this report, or which management may make orally or in writing from time to time, neither as predictions of future events nor guarantees of future performance. Critical Accounting Policies The preparation of financial statements and related disclosures in conformity withU.S. generally accepted accounting principles ("GAAP") requires us to make judgments, assumptions, and estimates that affect the amounts reported. On an ongoing basis, we evaluate our estimates and assumptions. These estimates and assumptions are based on current facts, historical experience, and various other factors that we believe are reasonable under the circumstances to determine reported amounts of assets, liabilities, revenues, and expenses that are not readily apparent from other sources. 29 -------------------------------------------------------------------------------- During the nine months endedSeptember 30, 2021 , there were no material changes to our critical accounting policies and estimates as compared to the critical accounting policies and estimates disclosed in Management's Discussion and Analysis of Financial Condition and Results of Operations contained in Part II, Item 7 of our Form 10-K for the year endedDecember 31, 2020 . Overview Our self-storage operations generate most of our net income and our earnings growth is most impacted by the level of organic growth within our Same Store Facilities. Accordingly, a significant portion of management's time is devoted to maximizing cash flows from our existing self-storage facility portfolio. During the three and nine months endedSeptember 30, 2021 , revenues generated by our Same Store Facilities (as defined below) increased 14.0% and 9.4%, respectively, while Same Store cost of operations decreased. Demand and operating trends have continued to improve, leading to increases in our self-storage rental rates in all markets while maintaining high levels of occupancy. Our operating trends have benefited from our ability to reduce labor costs through technology improvements and reduced need for Internet marketing. AtSeptember 30, 2021 , contract rent per occupied foot was 10.7% higher and square foot occupancy was 1.2% higher for our Same Store Facilities as compared toSeptember 30, 2020 , suggesting continued revenue growth during the remainder of 2021. In addition to managing our existing facilities for organic growth, we have grown and plan to continue to grow through the acquisition and development of new facilities and expansion of our existing self-storage facilities. Since the beginning of 2019, we acquired a total of 232 facilities with 18.5 million net rentable square feet for$4.1 billion , and within our non-same store portfolio have developed and expanded self-storage space for a total cost of$1.6 billion , adding 17.0 million net rentable square feet. OnApril 28, 2021 , as part of our portfolio growth, we acquired the ezStorage portfolio consisting of 48 properties (4.1 million net rentable square feet) for$1.8 billion . These properties are located in submarkets with strong demand drivers and other desirable characteristics acrossWashington DC ,Virginia , andMaryland . Subsequent toSeptember 30, 2021 , we are under contract to acquire the All Storage portfolio consisting of 56 properties (7.5 million net rentable square feet) for$1.5 billion . These properties are located in submarkets with strong demand drivers and other desirable characteristics acrossDallas-Ft. Worth (52 properties) andOklahoma City . The acquisition, which is subject to the satisfaction of customary closing conditions, is expected to close in two separate tranches, with seven self-storage facilities closing inNovember 2021 and 49 self-storage facilities closing inDecember 2021 . Our strong financial profile continues to enable effective access to capital markets in order to support our growth, and during the nine months endedSeptember 30, 2021 , we raised an aggregate of$3.3 billion in three public debt offerings and$747.5 million in two public offerings of our preferred shares. In order to enhance the competitive position of certain of our facilities relative to local competitors (including newly developed facilities), we have embarked on a multi-year program to rebrand our properties, to include more pronounced, attractive, and clearly identifiable color schemes and signage, as well as to upgrade the configuration and layout of the offices and other customer zones to improve the customer experience. The timing and scope of the program will evolve as the work is executed and we expect to spend approximately$120.0 million in 2021 on this effort. Results of Operations
Operating Results for the Three Months Ended
For the three months endedSeptember 30, 2021 , net income allocable to our common shareholders was$442.3 million or$2.52 per diluted common share, compared to$246.9 million or$1.41 per diluted common share in 2020 representing an increase of$195.4 million or$1.11 per diluted common share. The increase is due primarily to (i) a$148.7 million increase in self-storage net operating income (described below), (ii) a$82.8 million increase due to the impact of foreign currency exchange gains and losses associated with our Euro denominated debt, (iii) a$23.3 million increase due to the impact of the redemption of preferred shares in the three months endedSeptember 30, 2020 , partially offset by (iv) a$50.2 million increase in depreciation and amortization expense. The$148.7 million increase in self-storage net operating income is a result of a$96.2 million increase in our Same Store Facilities (as defined below), and a$52.5 million increase in our Non-Same Store Facilities (as defined below). Revenues for the Same Store Facilities increased 14.0% or$87.8 million in the three months endedSeptember 30, 2021 as compared to 2020, due primarily to higher realized annual rent per available square foot and weighted average square foot 30 -------------------------------------------------------------------------------- occupancy. Cost of operations for the Same Store Facilities decreased by 4.6% or$8.5 million in the three months endedSeptember 30, 2021 as compared to 2020, due primarily to a 43.3% ($7.0 million ) decrease in marketing expenses, an 8.4% ($2.6 million ) decrease in on-site property manager payroll, and a change in property tax timing contributing to a 2.7% ($2.0 million ) decrease in property tax expense. The increase in net operating income of$52.5 million for the Non-Same Store Facilities is due primarily to the impact of facilities acquired in 2020 and 2021 and the fill-up of recently developed and expanded facilities.
Operating Results for the Nine Months Ended
For the nine months endedSeptember 30, 2021 , net income allocable to our common shareholders was$1,174.4 million or$6.70 per diluted common share, compared to$806.2 million or$4.62 per diluted common share in 2020 representing an increase of$368.2 million or$2.08 per diluted common share. The increase is due primarily to (i) a$316.7 million increase in self-storage net operating income (described below), (ii) a$125.8 million increase due to the impact of foreign currency exchange gains and losses associated with our Euro denominated debt, partially offset by (iii) a$96.3 million increase in depreciation and amortization expense and (iv) a$25.8 million increase in general and administrative expense due primarily to increased share-based compensation expense. The$316.7 million increase in self-storage net operating income is a result of a$216.9 million increase in our Same Store Facilities (as defined below), and a$99.8 million increase in our Non-Same Store Facilities (as defined below). Revenues for the Same Store Facilities increased 9.4% or$175.2 million in the nine months endedSeptember 30, 2021 as compared to 2020, due primarily to higher realized annual rent per available square foot and weighted average square foot occupancy. Cost of operations for the Same Store Facilities decreased by 7.4% or$41.7 million in the nine months endedSeptember 30, 2021 as compared to 2020, due primarily to (i) a 19.5% ($20.0 million ) decrease in on-site property manager payroll, (ii) a 37.1% ($18.0 million ) decrease in marketing expenses and (iii) a change in property tax timing contributing to our 6.2% ($13.4 million ) decrease in property tax expense. The increase in net operating income of$99.8 million for the Non-Same Store Facilities is due primarily to the impact of facilities acquired in 2020 and 2021 and the fill-up of recently developed and expanded facilities.
Funds from Operations and Core Funds from Operations
Funds from Operations ("FFO") and FFO per share are non-GAAP measures defined by theNational Association of Real Estate Investment Trusts and are considered helpful measures of REIT performance by REITs and many REIT analysts. FFO represents net income before depreciation and amortization, which is excluded because it is based upon historical costs and assumes that building values diminish ratably over time, while we believe that real estate values fluctuate due to market conditions. FFO also excludes gains or losses on sale of real estate assets and real estate impairment charges, which are also based upon historical costs and are impacted by historical depreciation. FFO and FFO per share are not a substitute for net income or earnings per share. FFO is not a substitute for net cash flow in evaluating our liquidity or ability to pay dividends, because it excludes investing and financing activities presented on our statements of cash flows. In addition, other REITs may compute these measures differently, so comparisons among REITs may not be helpful. For the three months endedSeptember 30, 2021 , FFO was$3.61 per diluted common share, as compared to$2.28 per diluted common share for the same period in 2020, representing an increase of 58.3%, or$1.33 per diluted common share. For the nine months endedSeptember 30, 2021 , FFO was$9.69 per diluted common share, as compared to$7.18 per diluted common share for the same period in 2020, representing an increase of 35.0%, or$2.51 per diluted common share. 31 --------------------------------------------------------------------------------
The following tables reconcile diluted earnings per share to FFO per share and
set forth the computation of FFO per share:
Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 2021 2020 (Amounts in thousands, except per share data) Reconciliation of Diluted Earnings per Share to FFO per Share: Diluted Earnings per Share$ 2.52 $ 1.41 $ 6.70 $ 4.62 Eliminate amounts per share excluded from FFO: Depreciation and amortization 1.17 0.88 3.17 2.63 Gains on sale of real estate investments, including our equity share from investments (0.08) (0.01) (0.18) (0.07) FFO per share$ 3.61 $
2.28
Computation of FFO per Share:
Net income allocable to common shareholders$ 442,327 $ 246,916 $ 1,174,386 $ 806,169 Eliminate items excluded from FFO: Depreciation and amortization 187,611 137,526 505,218 409,484 Depreciation from unconsolidated real estate investments 19,209 17,492 54,485 52,607 Depreciation allocated to noncontrolling interests and restricted share unitholders (1,318) (954) (3,413) (2,853) Gains on sale of real estate investments, including our equity share from investments (12,572) (3,174) (31,156) (12,415) FFO allocable to common shares$ 635,257 $ 397,806 $ 1,699,520 $ 1,252,992 Diluted weighted average common shares 175,806 174,626 175,398 174,606 FFO per share$ 3.61 $ 2.28 $ 9.69 $ 7.18 We also present "Core FFO per share," a non-GAAP measure that represents FFO per share excluding the impact of (i) foreign currency exchange gains and losses, (ii) charges related to the redemption of preferred securities, and (iii) certain other non-cash and/or nonrecurring income or expense items primarily representing, with respect to the periods presented below, the impact of loss contingency accruals, casualties, transactional due diligence, and advisory costs . We review Core FFO per share to evaluate our ongoing operating performance and we believe it is used by investors and REIT analysts in a similar manner. However, Core FFO per share is not a substitute for net income per share. Because other REITs may not compute Core FFO per share in the same manner as we do, may not use the same terminology or may not present such a measure, Core FFO per share may not be comparable among REITs. 32 --------------------------------------------------------------------------------
The following table reconciles FFO per share to Core FFO per share:
Three Months Ended Nine Months Ended September 30, September 30, 2021 2020 Percentage Change 2021 2020 Percentage Change FFO per share$ 3.61 $ 2.28 58.3 %$ 9.69 $ 7.18 35.0 % Eliminate the per share impact of items excluded from Core FFO, including our equity share from investments: Foreign currency exchange (gain) loss (0.23) 0.24 (0.42) 0.30 Preferred share redemption charge - 0.13 0.10 0.22 Property losses and tenant claims due to casualties 0.03 - 0.03 - Other items 0.01 (0.02) (0.01) (0.02) Core FFO per share$ 3.42 $ 2.63 30.0 %$ 9.39 $ 7.68 22.3 %
Analysis of Net Income by Reportable Segment
The following discussion and analysis is presented and organized in accordance with Note 11 to ourSeptember 30, 2021 financial statements, "Segment Information." Accordingly, refer to the table presented in Note 11 in order to reconcile such amounts to our total net income and for further information on our reportable segments. Self-Storage Operations Our self-storage operations are analyzed in four groups: (i) the 2,274 facilities that we have owned and operated on a stabilized basis sinceJanuary 1, 2019 (the "Same Store Facilities"), (ii) 232 facilities we acquired afterDecember 31, 2018 (the "Acquired facilities"), (iii) 139 facilities that have been newly developed or expanded, or that we expect to commence expansion byDecember 31, 2021 (the "Newly developed and expanded facilities"), and (iv) 33 other facilities, which are otherwise not stabilized with respect to occupancies or rental rates sinceJanuary 1, 2019 (the "Other non-same store facilities"). See Note 11 to ourSeptember 30, 2021 financial statements "Segment Information," for a reconciliation of the amounts in the tables below to our total net income. 33 --------------------------------------------------------------------------------
Self-Storage Operations Summary Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Percentage Change 2021 2020 Percentage Change (Dollar amounts and square footage in thousands) Revenues: Same Store facilities$ 716,050 $ 628,286 14.0 %$ 2,042,832 $ 1,867,663 9.4 % Acquired facilities 62,187 11,001 465.3 % 124,751 28,103 343.9 % Newly developed and expanded facilities 55,100 38,375 43.6 % 145,960 108,449 34.6 % Other non-same store facilities 7,173 6,287 14.1 % 20,307 18,477 9.9 % 840,510 683,949 22.9 % 2,333,850 2,022,692 15.4 % Cost of operations (a): Same Store facilities 175,609 184,068 (4.6) % 523,323 565,057 (7.4) % Acquired facilities 20,064 4,880 311.1 % 45,918 13,630 236.9 % Newly developed and expanded facilities 19,059 17,735 7.5 % 55,572 51,016 8.9 % Other non-same store facilities 2,267 2,496 (9.2) % 6,886 7,526 (8.5) % 216,999 209,179 3.7 % 631,699 637,229 (0.9) % Net operating income (b): Same Store facilities 540,441 444,218 21.7 % 1,519,509 1,302,606 16.7 % Acquired facilities 42,123 6,121 588.2 % 78,833 14,473 444.7 % Newly developed and expanded facilities 36,041 20,640 74.6 % 90,388 57,433 57.4 % Other non-same store facilities 4,906 3,791 29.4 % 13,421 10,951 22.6 % Total net operating income 623,511 474,770 31.3 % 1,702,151 1,385,463 22.9 % Depreciation and amortization expense: Same Store facilities (112,656) (112,092) 0.5 % (332,079) (333,650) (0.5) % Acquired facilities (55,986) (7,223) 675.1 % (114,297) (22,292) 412.7 % Newly developed and expanded facilities (14,977) (13,596) 10.2 % (46,126) (39,796) 15.9 % Other non-same store facilities (4,933) (5,422) (9.0) % (15,637) (16,113) (3.0) % Total depreciation and amortization expense (188,552) (138,333) 36.3 % (508,139) (411,851) 23.4 % Net income (loss): Same Store facilities 427,785 332,126 28.8 % 1,187,430 968,956 22.5 % Acquired facilities (13,863) (1,102) 1158.0 % (35,464) (7,819) 353.6 % Newly developed and expanded facilities 21,064 7,044 199.0 % 44,262 17,637 151.0 % Other non-same store facilities (27) (1,631) (98.3) % (2,216) (5,162) (57.1) % Total net income$ 434,959 $ 336,437 29.3 %$ 1,194,012 $ 973,612 22.6 % Number of facilities at period end: Same Store facilities 2,274 2,274 - Acquired facilities 232 63 268.3 % Newly developed and expanded facilities 139 133 4.5 % Other non-same store facilities 33 34 (2.9) % 2,678 2,504 6.9 % Net rentable square footage at period end: Same Store facilities 148,695 148,695 - Acquired facilities 18,524 4,539 308.1 % Newly developed and expanded facilities 17,000 15,469 9.9 % Other non-same store facilities 2,158 2,303 (6.3) % 186,377 171,006 9.0 % 34
-------------------------------------------------------------------------------- (a)We revised our prior period financial statements to correct the presentation of share-based compensation expense and dividends paid on RSUs between general and administrative expense and self-storage cost of operations. As a result, we revised our statements of income for the three and nine months endedSeptember 30, 2020 with an increase in self-storage cost of operations of$3.1 million and$9.4 million , respectively, and a corresponding decrease to general and administrative expenses. This immaterial correction had no impact on our total expenses or net income. The correction also had no impact on our balance sheet, statements of comprehensive income, statements of equity, or cash flows as of and for the three and nine months endedSeptember 30, 2020 . (b)Net operating income or "NOI" is a non-GAAP financial measure that excludes the impact of depreciation and amortization expense, which is based upon historical real estate costs and assumes that building values diminish ratably over time, while we believe that real estate values fluctuate due to market conditions. We utilize NOI in determining current property values, evaluating property performance, and in evaluating property operating trends. We believe that investors and analysts utilize NOI in a similar manner. NOI is not a substitute for net income, operating cash flow, or other related financial measures, in evaluating our operating results. See Note 11 to ourSeptember 30, 2021 financial statements for a reconciliation of NOI to our total net income for all periods presented. Same Store Facilities The Same Store Facilities consist of facilities we have owned and operated on a stabilized level of occupancy, revenues, and cost of operations sinceJanuary 1, 2019 . Our Same Store Facilities decreased from 2,278 facilities atJune 30, 2021 to 2,274 facilities atSeptember 30, 2021 . The composition of our Same Store Facilities allows us more effectively to evaluate the ongoing performance of our self-storage portfolio in 2019, 2020, and 2021 and exclude the impact of fill-up of unstabilized facilities, which can significantly affect operating trends. We believe investors and analysts use Same Store information in a similar manner. However, because other REITs may not compute Same Store Facilities in the same manner as we do, may not use the same terminology or may not present such a measure, Same Store Facilities may not be comparable among REITs. The following table summarizes the historical operating results of these 2,274 facilities (148.7 million net rentable square feet) that represent approximately 80% of the aggregate net rentable square feet of ourU.S. consolidated self-storage portfolio atSeptember 30, 2021 . It includes various measures and detail that we do not include in the analysis of the developed, acquired, and other non-same store facilities, due to the relative magnitude and importance of our same store facilities relative to our self-storage facilities. 35 --------------------------------------------------------------------------------
Selected Operating Data for the Same Store Facilities (2,274 facilities)
Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Percentage Change 2021 2020 Percentage Change
(Dollar amounts in thousands, except for per square foot data)
Revenues (a):
Rental income
$ 694,589 $ 609,150 14.0%$ 1,982,274 $ 1,803,659 9.9% Late charges and administrative fees 21,461 19,136 12.1% 60,558 64,004 (5.4)% Total revenues 716,050 628,286 14.0% 2,042,832 1,867,663 9.4% Direct cost of operations (a): Property taxes 69,573 71,533 (2.7)% 203,172 216,595 (6.2)% On-site property manager payroll 28,116 30,701 (8.4)% 82,412 102,390 (19.5)% Repairs and maintenance 13,078 12,954 1.0% 39,139 37,302 4.9% Utilities 11,051 11,278 (2.0)% 31,102 31,665 (1.8)% Marketing 9,143 16,131 (43.3)% 30,535 48,512 (37.1)% Other direct property costs 18,851 17,071 10.4% 55,433 50,872 9.0% Total direct cost of operations 149,812 159,668 (6.2)% 441,793 487,336 (9.3)% Direct net operating income (b) 566,238 468,618 20.8% 1,601,039 1,380,327 16.0% Indirect cost of operations (a): Supervisory payroll (8,320) (9,831) (15.4)% (27,768) (31,786) (12.6)% Centralized management costs (13,757) (11,464) 20.0% (39,990) (36,510) 9.5% Share-based compensation (3,720) (3,105) 19.8% (13,772) (9,425) 46.1% Net operating income 540,441 444,218 21.7% 1,519,509 1,302,606 16.7%
Depreciation and amortization expense (112,656) (112,092)
0.5% (332,079) (333,650) (0.5)% Net income$ 427,785 $ 332,126 28.8%$ 1,187,430 $ 968,956 22.5% Gross margin (before indirect costs, depreciation and amortization expense) 79.1% 74.6% 6.0% 78.4% 73.9% 6.1% Gross margin (before depreciation and amortization expense) 75.5% 70.7% 6.8% 74.4% 69.7% 6.7% Weighted average for the period: Square foot occupancy 96.8% 95.5% 1.4% 96.5% 94.3% 2.3% Realized annual rental income per (c): Occupied square foot$ 19.30 $ 17.16 12.5% $ 18.42$ 17.16 7.3% Available square foot$ 18.68 $ 16.39 14.0% $ 17.77$ 16.18 9.8% At September 30: Square foot occupancy 95.7% 94.6% 1.2% Annual contract rent per occupied square foot (d) $ 19.56$ 17.67 10.7% 36
-------------------------------------------------------------------------------- (a)Revenues and cost of operations do not include tenant reinsurance and merchandise sale revenues and expenses generated at the facilities. See "Ancillary Operations" below for more information. (b)Direct net operating income ("Direct NOI"), a subtotal within NOI, is a non-GAAP financial measure that excludes the impact of supervisory payroll, centralized management costs and share-based compensation in addition to depreciation and amortization expense. We utilize direct net operating income in evaluating property performance and in evaluating property operating trends as compared to our competitors. (c)Realized annual rent per occupied square foot is computed by dividing rental income, before late charges and administrative fees, by the weighted average occupied square feet for the period. Realized annual rent per available square foot ("REVPAF") is computed by dividing rental income, before late charges and administrative fees, by the total available net rentable square feet for the period. These measures exclude late charges and administrative fees in order to provide a better measure of our ongoing level of revenue. Late charges are dependent upon the level of delinquency and administrative fees are dependent upon the level of move-ins. In addition, the rates charged for late charges and administrative fees can vary independently from rental rates. These measures take into consideration promotional discounts, which reduce rental income. (d)Annual contract rent represents the agreed upon monthly rate that is paid by our tenants in place at the time of measurement. Contract rates are initially set in the lease agreement upon move-in and we adjust them from time to time with notice. Contract rent excludes other fees that are charged on a per-item basis, such as late charges and administrative fees, does not reflect the impact of promotional discounts, and does not reflect the impact of rents that are written off as uncollectible. Analysis of Same Store Revenue We believe a balanced occupancy and rate strategy maximizes our revenues over time. We regularly adjust the rental rates and promotional discounts offered (generally, "$1.00 rent for the first month"), as well as our marketing efforts to maximize revenue from new tenants to replace tenants that vacate. We typically increase rental rates to our long-term tenants (generally, those who have been with us for at least a year) every six to twelve months. As a result, the number of long-term tenants we have in our facilities is an important factor in our revenue growth. The level of rate increases to long-term tenants is based upon balancing the additional revenue from the increase against the negative impact of incremental move-outs, by considering the customer's in-place rent and prevailing market rents, among other factors. Revenues generated by our Same Store Facilities increased 14.0% and 9.4% for the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. The increase is due primarily to (i) a 12.5% and 7.3% increase in realized annual rent per occupied square foot for the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020, and (ii) a 1.4% and 2.3% increase in average occupancy for the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. The same store revenue growth for the nine months endedSeptember 30, 2021 was partially offset by a 5.4% decrease in late charges and administrative fees as compared to the same period in 2020. Our growth in revenues, weighted average square foot occupancy, realized annual rent per occupied square foot, and REVPAF for the nine months endedSeptember 30, 2021 as compared to the same period in 2020 was evident in substantially all of our markets including each of our top 15 markets. For the three and nine months endedSeptember 30, 2020 , our revenues were impacted by our decision to temporarily curtail our tenant rate increase program and additional pricing limitations to existing tenants imposed by local governments due to "State of Emergency" declarations in response to the COVID Pandemic and other disasters in the during 2020. Although most restrictions have recently been lifted, we continue to expect a portion of our revenues to remain impacted throughout 2021. The increase of realized annual rent per occupied square foot in the three and nine months endedSeptember 30, 2021 as compared to the same periods in 2020 was due to (i) a 23.5% and 28.1% year over year increase in average rates per square foot charged to new tenants moving in during the three and nine months, as a result of strong customer demand across all markets, combined with (ii) rate increases to existing tenants in 2021 as compared to the curtailed increases in 2020. AtSeptember 30, 2021 , annual contract rent per occupied square foot was 10.7% higher as compared toSeptember 30, 2020 . We experienced high occupancy levels throughout the first nine months of 2021. Our average square foot occupancy levels increased 1.4% and 2.3% on a year over year basis during the three and nine months endedSeptember 30, 2021 , respectively. AtSeptember 30, 2021 , our square foot occupancy was 95.7%. The improvement in occupancy trends was due primarily to improved trends in move-outs, with year over year move-outs down 6.1% and 8.9% in the three and nine months endedSeptember 30, 2021 , respectively. This resulted in an increased average length of stay for the three and nine months endedSeptember 30, 2021 . An increased average length of stay supports revenue growth, due to more long-term tenants who are eligible for rate increases, and a reduced requirement to replace vacating tenants with new tenants 37 -------------------------------------------------------------------------------- which can lead to increased promotional costs and decrease our pricing leverage. With higher occupancy and pricing trends, we reduced promotional discounts given to new move-in customers for the three and nine months endedSeptember 30, 2021 by 70.3% and 49.2%, respectively, as compared to the same periods in 2020. Demand historically has been higher in the summer months than in the winter months and, as a result, rental rates charged to new tenants have typically been higher in the summer months than in the winter months. Demand fluctuates due to various local and regional factors, including the overall economy. Demand into our system is also impacted by new supply of self-storage space as well as alternatives to self-storage. Late Charges and Administrative Fees Late charges and administrative fees increased 12.1% for the three months endedSeptember 30, 2021 as compared to the same period of 2020 due primarily to delinquent rent fees being waived in 2020 during the COVID Pandemic. Late charges and administrative fees decreased 5.4% year over year for the nine months endedSeptember 30, 2021 due to (i) an acceleration in average collections whereby a greater percentage of tenants paid their monthly rent promptly to avoid the incurrence of such fees and (ii) reduced move-in administrative fees due to lower move-ins. Selected Key Statistical Data The following table sets forth average annual contract rent per square foot and total square footage for tenants moving in and moving out during the three and nine months endedSeptember 30, 2021 and 2020. It also includes promotional discounts, which vary based upon the move-in contractual rates, move-in volume, and percentage of tenants moving in who receive the discount. Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Change 2021 2020 Change (Amounts in
thousands, except for per square foot amounts)
Tenants moving in during the period: Average annual contract rent per square foot$ 18.47 $ 14.95 23.5%$ 16.92 $ 13.21 28.1% Square footage 23,590 26,548 (11.1)% 71,356 80,138 (11.0)% Contract revenue gained from move-ins$ 108,927 $ 99,223 9.8%$ 905,508 $ 793,967 14.0% Promotional discounts given$ 5,858 $ 19,697 (70.3)%$ 29,996 $ 59,105 (49.2)% Tenants moving out during the period: Average annual contract rent per square foot$ 18.24 $ 15.52 17.5%$ 17.21 $ 15.52 10.9% Square footage 24,885 26,496 (6.1)% 68,914 75,611 (8.9)% Contract revenue lost from move-outs$ 113,476 $ 102,804 10.4%$ 889,507 $ 880,112 1.1% Revenue Expectations AtSeptember 30, 2021 , in place contractual rent was 11.9% higher on a year-over-year basis (comprised of a 1.2% increase in square foot occupancy and a 10.7% increase in annual contract rent per occupied foot). For the remainder of 2021, we expect continued year-over-year revenue growth supported by strength in rates as a result of stable customer demand. Analysis of Same Store Cost of Operations Cost of operations (excluding depreciation and amortization) decreased 4.6% and 7.4% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020, due primarily to decreased marketing, on-site property manager payroll, and property tax expense. Property tax expense decreased 2.7% and 6.2% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. In 2020 our property tax expense was recognized on an accelerated basis in each of the first three quarters. We expect decreases through the third quarter to be offset by an increase in the fourth quarter of 2021, resulting in an approximate increase of 4.8% for the year endingDecember 31, 2021 compared to 38 --------------------------------------------------------------------------------
the same period in 2020, due primarily to higher assessed values and, to a
lesser extent, increased tax rates. A summary of our 2020 actual and 2021
estimated quarterly property tax expense is presented below. Amount for the
three months ended
full-year property tax expense.
Actual 2021 2020 (Amounts in thousands) For the three months ended: March 31 $ 66,481$ 72,692 June 30 67,118 72,370 September 30 69,573 71,533 December 31 66,737 41,164 $ 269,909$ 257,759 On-site property manager payroll expense decreased 8.4% and 19.5% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. The decrease is due to (i) a temporary$3.00 hourly incentive increase and enhancement of paid time off benefits to all of our property managers betweenApril 1, 2020 andJune 30, 2020 in response to the COVID Pandemic and (ii) a year-over-year decline in hours worked due to staffing reductions from reduced move-in and move-out activity and revisions to other operational processes. In addition, since the second quarter of 2021, we have been experiencing very competitive labor conditions in most geographical markets. In response, onOctober 1, 2021 , we increased the wages of all of our property employees by an average of 7.5%, bringing our average pay for non-resident property employees, those not receiving rent and utility free housing, to$15 per hour. Repairs and maintenance expense increased 1.0% and 4.9% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. Repairs and maintenance expense levels are dependent upon many factors such as (i) sporadic occurrences such as accidents, damage, and equipment malfunctions, (ii) short-term local supply and demand factors for material and labor, and (iii) weather conditions, which can impact costs such as snow removal, roof repairs, and HVAC maintenance and repairs. Our utility expenses consist primarily of electricity costs, which are dependent upon energy prices and usage levels. Changes in usage levels are driven primarily by weather and temperature. Utility expense decreased 2.0% and 1.8% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. The decrease experienced in the three and nine months endedSeptember 30, 2021 is due primarily to investments we are making in energy saving technology such as solar power and LED lights, which generate favorable returns on investment in the form of lower utility usage. We continue to expect a decline in utility expense throughout the remainder of 2021. Marketing expense comprised principally Internet advertising and the operating costs of our telephone reservation center. Internet advertising expense, comprising primarily keyword search fees assessed on a "per click" basis, varies based upon demand for self-storage space, the quantity of people inquiring about self-storage through online search, occupancy levels, the number and aggressiveness of bidding competitors, and other factors. These factors are volatile; accordingly, Internet advertising can increase or decrease significantly in the short-term. We decreased marketing expense by 43.3% and 37.1% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020, given strong demand and high occupancies in many of our same store properties. Other direct property costs include administrative expenses specific to each self-storage facility, such as property insurance, telephone and data communication lines, business license costs, bank charges related to processing the facilities' cash receipts, tenant mailings, credit card fees, eviction costs, and the cost of operating each property's rental office. These costs increased 10.4% and 9.0% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. We continue to experience increased credit card fees due to a long-term trend of more customers paying with credit cards rather than cash, checks, or other methods of payment with lower transaction costs. Supervisory payroll expense, which represents cash compensation paid to the management personnel who directly and indirectly supervise the on-site property managers, decreased 15.4% and 12.6% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020, due primarily to lower headcount in 2021 and incentives related to the COVID Pandemic in 2020. Centralized management costs represents administrative and cash compensation expenses for shared general corporate functions to the extent their efforts are devoted to self-storage operations. Such functions include information technology support, hardware, and software, as well as centralized administration of payroll, benefits, training, repairs and maintenance, customer service, pricing and marketing, operational accounting and finance, and legal costs. Centralized 39 -------------------------------------------------------------------------------- management costs increased 20.0% and 9.5% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. The increase was due primarily to an increase in IT team costs that support property operations. We expect increases in centralized management costs in the remainder 2021 due to increased headcount. Share-based compensation expense includes the amortization of restricted share units and stock options granted to management personnel who directly and indirectly supervise the on-site property managers, as well as those employees responsible for providing shared general corporate functions to the extent their efforts are devoted to self-storage operations. Such functions are listed above under centralized management costs. Share-based compensation expense varies based upon the level of grants and their related vesting and amortization periods, forfeitures, as well as the Company's common share price on the date of each grant. For the three and nine months endedSeptember 30, 2021 , share-based compensation expense increased 19.8% and 46.1%, respectively, as compared to the same periods in 2020, due primarily to the absence of comparable performance-based share-based compensation expense for the three and nine months endedSeptember 30, 2020 and the accelerated compensation costs recognized in the three and nine months endedSeptember 30, 2021 associated with modifying our share-based compensation plans inJuly 2020 , to allow immediate vesting upon retirement. Analysis of Same Store Depreciation and Amortization Depreciation and amortization for Same Store Facilities increased 0.5% and decreased 0.5% in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. We expect modest increases in depreciation expense in the remainder of 2021 due to elevated levels of capital expenditures. 40 -------------------------------------------------------------------------------- Quarterly Financial Data The following table summarizes selected quarterly financial data with respect to the Same Store Facilities: For the Quarter Ended March 31 June 30 September 30 December 31 Entire Year (Amounts in thousands, except for per square foot amounts) Total revenues: 2021 $ 646,897 $ 679,885 $ 716,050 2020 $ 625,818 $ 613,559 $ 628,286 $ 637,256 $ 2,504,919 Total cost of operations: 2021 $ 180,768 $ 166,946 $ 175,609 2020 $ 188,922 $ 192,067 $ 184,068 $ 146,394 $ 711,451 Property taxes: 2021 $ 66,481 $ 67,118 $ 69,573 2020 $ 72,692 $ 72,370 $ 71,533 $ 41,164 $ 257,759 Repairs and maintenance: 2021 $ 13,008 $ 13,053 $ 13,078 2020 $ 12,698 $ 11,650 $ 12,954 $ 13,461 $ 50,763 Marketing: 2021 $ 14,558 $ 6,834 $ 9,143 2020 $ 14,782 $ 17,599 $ 16,131 $ 13,505 $ 62,017 REVPAF: 2021 $ 16.86 $ 17.77 $ 18.68 2020 $ 16.12 $ 16.01 $ 16.39 $ 16.62 $ 16.29 Weighted average realized annual rent per occupied square foot: 2021 $ 17.63 $ 18.32 $ 19.30 2020 $ 17.33 $ 17.00 $ 17.16 $ 17.46 $ 17.24 Weighted average occupancy levels for the period: 2021 95.6% 97.0% 96.8% 2020 93.0% 94.2% 95.5% 95.2% 94.5% 41
-------------------------------------------------------------------------------- Analysis of Market Trends The following tables set forth selected market trends in our Same Store Facilities: Same Store Facilities Operating Trends by Market As of September 30, 2021 For the Three Months Ended September 30, Number Square Realized Rent per Realized Rent per of Feet Occupied Square Foot Average Occupancy Available Square Foot Facilities (millions) 2021 2020 Change 2021 2020 Change 2021 2020 Change Los Angeles 213 15.2$ 27.98 $ 25.96 7.8 % 98.4 % 97.4 % 1.0 %$ 27.53 $ 25.29 8.9 % San Francisco 130 8.1 28.57 26.37 8.3 % 97.1 % 97.5 % (0.4) % 27.74 25.71 7.9 % New York 90 6.4 27.94 25.71 8.7 % 96.5 % 96.7 % (0.2) % 26.98 24.86 8.5 % Seattle-Tacoma 87 5.9 22.69 20.26 12.0 % 96.1 % 95.3 % 0.8 % 21.80 19.32 12.8 % Miami 83 5.8 23.19 19.40 19.5 % 97.5 % 95.5 % 2.1 % 22.60 18.52 22.0 % Washington DC 89 5.5 23.44 20.98 11.7 % 95.4 % 95.6 % (0.2) % 22.37 20.06 11.5 % Chicago 129 8.1 17.31 14.78 17.1 % 96.2 % 95.6 % 0.6 % 16.66 14.13 17.9 % Atlanta 98 6.4 15.09 12.99 16.2 % 97.1 % 93.5 % 3.9 % 14.65 12.15 20.6 % Dallas-Ft. Worth 102 6.6 15.29 13.28 15.1 % 96.2 % 93.7 % 2.7 % 14.71 12.45 18.2 % Houston 92 6.4 14.12 12.46 13.3 % 94.7 % 92.8 % 2.0 % 13.37 11.56 15.7 % Orlando-Daytona 70 4.5 15.29 13.49 13.3 % 96.3 % 94.7 % 1.7 % 14.72 12.78 15.2 % Philadelphia 56 3.5 19.09 16.95 12.6 % 97.5 % 97.0 % 0.5 % 18.62 16.45 13.2 % West Palm Beach 40 2.9 21.73 17.87 21.6 % 96.6 % 95.3 % 1.4 % 21.00 17.03 23.3 % Tampa 52 3.5 16.12 13.52 19.2 % 96.7 % 94.3 % 2.5 % 15.59 12.75 22.3 % Charlotte 50 3.8 12.94 10.97 18.0 % 96.7 % 94.1 % 2.8 % 12.51 10.32 21.2 % All other markets 893 56.1 16.08 14.13 13.8 % 96.8 % 95.5 % 1.4 % 15.57 13.50 15.3 % Totals 2,274 148.7$ 19.30 $ 17.16 12.5 % 96.8 % 95.5 % 1.4 %$ 18.68 $ 16.39 14.0 % 42
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Same Store Facilities Operating Trends by Market (Continued)
For the Three Months Ended September 30, Revenues ($000 's) Direct Expenses ($000 's) Indirect Expenses ($000 's) Net Operating Income ($000 's) 2021 2020 Change 2021 2020 Change 2021 2020 Change 2021 2020 ChangeLos Angeles $ 106,385 $ 97,749 8.8 %$ 14,802 $ 15,875 (6.8) %$ 2,503 $ 2,351 6.5 %$ 89,080 $ 79,523 12.0 %San Francisco 57,351 52,987 8.2 % 9,243 9,124 1.3 % 1,604 1,501 6.9 % 46,504 42,362 9.8 %New York 44,463 40,787 9.0 % 10,589 11,598 (8.7) % 1,304 1,201 8.6 % 32,570 27,988 16.4 %Seattle -Tacoma 32,951 29,251 12.6 % 5,620 6,091 (7.7) % 999 1,015 (1.6) % 26,332 22,145 18.9 %Miami 33,813 27,763 21.8 % 7,437 7,976 (6.8) % 959 960 (0.1) % 25,417 18,827 35.0 %Washington DC 31,506 28,253 11.5 % 6,622 7,006 (5.5) % 929 879 5.7 % 23,955 20,368 17.6 %Chicago 35,024 29,753 17.7 % 13,904 14,020 (0.8) % 1,396 1,298 7.6 % 19,724 14,435 36.6 %Atlanta 24,695 20,524 20.3 % 4,414 5,001 (11.7) % 1,094 1,013 8.0 % 19,187 14,510 32.2 %Dallas-Ft. Worth 25,106 21,283 18.0 % 5,836 6,747 (13.5) % 1,037 984 5.4 % 18,233 13,552 34.5 %Houston 22,119 19,145 15.5 % 7,021 6,921 1.4 % 1,014 954 6.3 % 14,084 11,270 25.0 % Orlando-Daytona 17,036 14,824 14.9 % 3,309 3,992 (17.1) % 792 705 12.3 % 12,935 10,127 27.7 %Philadelphia 17,053 15,075 13.1 % 3,728 4,030 (7.5) % 651 663 (1.8) % 12,674 10,382 22.1 %West Palm Beach 15,436 12,530 23.2 % 3,362 3,258 3.2 % 510 497 2.6 % 11,564 8,775 31.8 %Tampa 13,999 11,476 22.0 % 3,127 3,442 (9.2) % 575 510 12.7 % 10,297 7,524 36.9 % Charlotte 12,404 10,264 20.8 % 2,421 2,420 - % 511 481 6.2 % 9,472 7,363 28.6 % All other markets 226,709 196,622 15.3 % 48,377 52,167 (7.3) % 9,919 9,388 5.7 % 168,413 135,067 24.7 % Totals$ 716,050 $ 628,286 14.0 %$ 149,812 $ 159,668 (6.2) %$ 25,797 $ 24,400 5.7 %$ 540,441 $ 444,218 21.7 % 43
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Same Store Facilities Operating Trends by Market (Continued)
As of September 30, 2021 For the Nine Months Ended September 30, Number Square Realized Rent per Realized Rent per of Feet Occupied Square Foot Average Occupancy Available Square Foot Facilities (millions) 2021 2020 Change 2021 2020 Change 2021 2020 ChangeLos Angeles 213 15.2$ 27.20 $ 25.87 5.1 % 98.2 % 96.3 % 2.0 %$ 26.72 $ 24.90 7.3 %San Francisco 130 8.1 27.67 26.35 5.0 % 97.5 % 95.5 % 2.1 % 26.96 25.15 7.2 %New York 90 6.4 27.08 25.76 5.1 % 96.5 % 94.8 % 1.8 % 26.13 24.43 7.0 %Seattle -Tacoma 87 5.9 21.66 20.23 7.1 % 95.8 % 94.0 % 1.9 % 20.74 19.03 9.0 %Miami 83 5.8 21.77 19.70 10.5 % 97.0 % 93.8 % 3.4 % 21.12 18.48 14.3 %Washington DC 89 5.5 22.36 21.04 6.3 % 95.6 % 94.2 % 1.5 % 21.38 19.82 7.9 %Chicago 129 8.1 16.30 14.88 9.5 % 96.0 % 93.6 % 2.6 % 15.64 13.92 12.4 %Atlanta 98 6.4 14.18 13.17 7.7 % 96.2 % 92.5 % 4.0 % 13.64 12.19 11.9 %Dallas-Ft. Worth 102 6.6 14.43 13.37 7.9 % 96.0 % 92.9 % 3.3 % 13.84 12.42 11.4 %Houston 92 6.4 13.43 12.64 6.2 % 94.4 % 91.8 % 2.8 % 12.68 11.61 9.2 % Orlando-Daytona 70 4.5 14.47 13.53 6.9 % 96.2 % 94.2 % 2.1 % 13.92 12.75 9.2 %Philadelphia 56 3.5 18.21 16.72 8.9 % 97.4 % 95.8 % 1.7 % 17.73 16.03 10.6 %West Palm Beach 40 2.9 20.35 18.00 13.1 % 96.8 % 94.2 % 2.8 % 19.70 16.96 16.2 %Tampa 52 3.5 15.08 13.68 10.2 % 96.3 % 92.9 % 3.7 % 14.52 12.71 14.2 % Charlotte 50 3.8 12.14 11.07 9.7 % 95.9 % 92.3 % 3.9 % 11.65 10.22 14.0 % All other markets 893 56.1 15.26 14.07 8.5 % 96.4 % 94.4 % 2.1 % 14.71 13.28 10.8 % Totals 2,274 148.7$ 18.42 $ 17.16 7.3 % 96.5 % 94.3 % 2.3 %$ 17.77 $ 16.18 9.8 % 44
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Same Store Facilities Operating Trends by Market (Continued)
For the Nine Months Ended September 30, Revenues ($000 's) Direct Expenses ($000 's) Indirect Expenses ($000 's) Net Operating Income ($000 's) 2021 2020 Change 2021 2020 Change 2021 2020 Change 2021 2020 ChangeLos Angeles $ 309,560 $ 289,372 7.0 %$ 43,786 $ 49,067 (10.8) %$ 8,076 $ 7,630 5.8 %$ 257,698 $ 232,675 10.8 %San Francisco 166,975 156,057 7.0 % 26,144 28,237 (7.4) % 5,097 4,752 7.3 % 135,734 123,068 10.3 %New York 129,251 121,249 6.6 % 31,942 36,059 (11.4) % 4,076 3,890 4.8 % 93,233 81,300 14.7 %Seattle -Tacoma 93,997 86,751 8.4 % 17,291 19,058 (9.3) % 3,116 3,081 1.1 % 73,590 64,612 13.9 %Miami 94,884 83,440 13.7 % 20,204 24,161 (16.4) % 3,099 3,060 1.3 % 71,581 56,219 27.3 %Washington DC 90,275 84,169 7.3 % 19,835 21,656 (8.4) % 2,977 2,857 4.2 % 67,463 59,656 13.1 %Chicago 98,584 88,269 11.7 % 38,191 40,447 (5.6) % 4,330 4,233 2.3 % 56,063 43,589 28.6 %Atlanta 69,054 62,154 11.1 % 13,681 15,608 (12.3) % 3,555 3,196 11.2 % 51,818 43,350 19.5 %Dallas-Ft. Worth 70,909 63,964 10.9 % 17,132 20,695 (17.2) % 3,297 3,151 4.6 % 50,480 40,118 25.8 %Houston 62,932 57,889 8.7 % 20,153 20,533 (1.9) % 3,184 3,095 2.9 % 39,595 34,261 15.6 % Orlando-Daytona 48,397 44,561 8.6 % 10,174 12,202 (16.6) % 2,478 2,156 14.9 % 35,745 30,203 18.3 %Philadelphia 48,695 44,354 9.8 % 11,455 12,126 (5.5) % 2,031 2,114 (3.9) % 35,209 30,114 16.9 %West Palm Beach 43,471 37,589 15.6 % 9,404 9,713 (3.2) % 1,634 1,553 5.2 % 32,433 26,323 23.2 %Tampa 39,156 34,456 13.6 % 9,068 10,510 (13.7) % 1,847 1,639 12.7 % 28,241 22,307 26.6 % Charlotte 34,659 30,590 13.3 % 6,808 7,326 (7.1) % 1,626 1,551 4.8 % 26,225 21,713 20.8 % All other markets 642,033 582,799 10.2 % 146,525 159,938 (8.4) % 31,107 29,763 4.5 % 464,401 393,098 18.1 % Totals$ 2,042,832 $ 1,867,663 9.4 %$ 441,793 $ 487,336 (9.3) %$ 81,530 $ 77,721 4.9 %$ 1,519,509 $ 1,302,606 16.7 % 45
-------------------------------------------------------------------------------- Acquired Facilities The Acquired Facilities represent 232 facilities that we acquired in 2019, 2020, and within the first nine months of 2021. As a result of the stabilization process and timing of when these facilities were acquired, year-over-year changes can be significant. The following table summarizes operating data with respect to the Acquired Facilities: ACQUIRED FACILITIES Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Change (a) 2021 2020 Change (a) ($ amounts in thousands, except for per square foot amounts) Revenues (b): 2019 Acquisitions $ 11,180$ 8,141 $ 3,039 $ 30,249 $ 22,735 $ 7,514 2020 Acquisitions 15,613 2,860 12,753 38,451 5,368 33,083 2021 Acquisitions 35,394 - 35,394 56,051 - 56,051 Total revenues 62,187 11,001 51,186 124,751 28,103 96,648 Cost of operations (b): 2019 Acquisitions 3,509 3,034 475 10,225 9,960 265 2020 Acquisitions 6,113 1,846 4,267 18,990 3,670 15,320 2021 Acquisitions 10,442 - 10,442 16,703 - 16,703 Total cost of operations 20,064 4,880 15,184 45,918 13,630 32,288 Net operating income: 2019 Acquisitions 7,671 5,107 2,564 20,024 12,775 7,249 2020 Acquisitions 9,500 1,014 8,486 19,461 1,698 17,763 2021 Acquisitions 24,952 - 24,952 39,348 - 39,348 Net operating income 42,123 6,121 36,002 78,833 14,473 64,360 Depreciation and amortization expense (55,986) (7,223) (48,763) (114,297) (22,292) (92,005) Net loss$ (13,863) $ (1,102) $ (12,761) $ (35,464) $ (7,819) $ (27,645) At September 30: Square foot occupancy: 2019 Acquisitions 94.0% 91.5% 2.7% 2020 Acquisitions 90.0% 80.0% 12.5% 2021 Acquisitions 87.0% - - 89.1% 88.0% 1.3% Annual contract rent per occupied square foot: 2019 Acquisitions$ 14.96 $ 11.41 31.1% 2020 Acquisitions 14.03 13.00 7.9% 2021 Acquisitions 17.57 - -$ 16.12 $ 11.85 36.0% Number of facilities: 2019 Acquisitions 44 44 - 2020 Acquisitions 62 19 43 2021 Acquisitions 126 - 126 232 63 169 Net rentable square feet (in thousands): 2019 Acquisitions 3,154 3,154 - 2020 Acquisitions 5,075 1,385 3,690 2021 Acquisitions 10,295 - 10,295 18,524 4,539 13,985 46
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ACQUIRED FACILITIES (Continued)
As of September 30, 2021 Costs to acquire (in thousands): 2019 Acquisitions $ 429,850 2020 Acquisitions 796,065 2021 Acquisitions 2,845,284 $ 4,071,199 (a)Represents the percentage change with respect to square foot occupancy and annual contract rent per occupied square foot, and the absolute nominal change with respect to all other items. (b)Revenues and cost of operations do not include tenant reinsurance and merchandise sale revenues and expenses generated at the facilities. See "Ancillary Operations" below for more information. We believe that our economies of scale in marketing and operations allows us to generate higher net operating income from newly acquired facilities than was achieved by the previous owners. However, it can take 12 or more months for us to fully achieve the higher net operating income, or even longer in the case of an acquired facility with low occupancy levels and/or below market in place rents, and the ultimate levels of net operating income to be achieved can be affected by changes in general economic conditions. As a result, there can be no assurance that we will achieve our expectations with respect to these newly acquired facilities. The Acquired Facilities have an aggregate of approximately 18.5 million net rentable square feet, including 3.6 million inMaryland , 1.9 million inVirginia , 1.8 million inTexas , 0.8 million inFlorida , 0.7 million in each ofArizona andGeorgia , 0.6 million in each ofCalifornia ,Illinois ,Indiana ,Ohio andSouth Carolina , 0.5 million in each ofIdaho ,Michigan ,Nebraska ,North Carolina andPennsylvania , 0.4 million in each ofColorado ,Minnesota andWashington , 0.3 million in each ofAlabama ,Massachusetts ,Missouri andTennessee and 1.1 million in other states. For the nine months endedSeptember 30, 2021 , the weighted average annualized yield on cost, based upon net operating income, for the 44 facilities acquired in 2019 was 6.2%. The yield for the facilities acquired in 2020 is not meaningful due to the presence of unstabilized facilities. The yield for the facilities acquired in the nine months endedSeptember 30, 2021 is not meaningful due to our limited ownership period. OnApril 28, 2021 , we closed the acquisition of the ezStorage portfolio, consisting of 48 properties (4.1 million net rentable square feet) for acquisition cost of$1.8 billion , which includes 47 self-storage facilities and one property that is under construction. Included in the 2021 Acquisition results in the table above are revenues of$22.7 million , NOI of$17.8 million (including Direct NOI of$18.4 million ) and square footage occupancy of 93.8% for the three months endedSeptember 30, 2021 . Subsequent toSeptember 30, 2021 , we acquired or were under contract to acquire 107 self-storage facilities across 16 states with 11.8 million net rentable square feet, for$2.3 billion . These include the All Storage portfolio of 56 properties (7.5 million net rentable square feet) that we are under contract to acquire for$1.5 billion . The acquisition, which is subject to the satisfaction of customary closing conditions, is expected to close in two separate tranches, with seven self-storage facilities closing inNovember 2021 and 49 self-storage facilities closing inDecember 2021 . We are actively seeking to acquire additional facilities and the environment for new acquisitions has improved. We are observing increased selling activity for both new constructed non-stabilized and stabilized properties. However, future acquisition volume will depend upon whether additional owners will be motivated to market their facilities, which will in turn depend upon factors such as economic conditions and the level of seller confidence. Analysis of Depreciation and Amortization of Acquired Facilities Depreciation and amortization with respect to the Acquired Facilities for the three months endedSeptember 30, 2021 and 2020 totaled$56.0 million and$7.2 million , respectively, and$114.3 million and$22.3 million for the nine months endedSeptember 30, 2021 and 2020, respectively. These amounts include (i) depreciation of the acquired buildings, which is recorded generally on a straight line basis over a 25 year period, and (ii) amortization of cost allocated to the tenants in place upon acquisition of a facility, which is recorded based upon the benefit of such existing tenants to each period and thus is highest when the facility is first acquired and declines as such tenants vacate. With respect to the Acquired Facilities owned atSeptember 30, 2021 , depreciation of buildings and amortization of tenant intangibles is expected to aggregate approximately$166.2 million in the year endingDecember 31, 2021 . There will be additional depreciation and amortization of tenant intangibles with respect to new buildings that are acquired in the remainder of 2021. 47 -------------------------------------------------------------------------------- Developed and Expanded Facilities The developed and expanded facilities include 68 facilities that were developed on new sites sinceJanuary 1, 2016 , and 71 facilities subject to expansion of their net rentable square footage. Of these expansions, 44 were completed atJanuary 1, 2020 , 19 were completed in the 21 months endedSeptember 30, 2021 , and 8 are currently in process or are expected to commence renovation in 2021. The following table summarizes operating data with respect to the Developed and Expanded Facilities: DEVELOPED AND EXPANDED FACILITIES Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Change (a) 2021 2020 Change (a) ($ amounts in thousands, except for per square foot amounts) Revenues (b): Developed in 2016$ 9,241 $ 7,237 $ 2,004$ 25,459 $ 20,942 $ 4,517 Developed in 2017 7,317 5,520 1,797 20,021 15,761 4,260 Developed in 2018 7,569 5,267 2,302 20,391 14,467 5,924 Developed in 2019 3,313 1,831 1,482 8,470 4,349 4,121 Developed in 2020 1,062 79 983 2,093 86 2,007 Developed in 2021 558 - 558 706 - 706 Expansions completed before 2020 17,568 11,978 5,590 46,770 33,738
13,032
Expansions completed in 2020 or 2021 6,554 3,935 2,619 16,178 11,601 4,577 Expansions in process 1,918 2,528 (610) 5,872 7,505 (1,633) Total revenues 55,100 38,375 16,725 145,960 108,449 37,511 Cost of operations (b): Developed in 2016 2,384 2,480 (96) 7,214 7,584 (370) Developed in 2017 2,540 2,702 (162) 7,461 7,685 (224) Developed in 2018 2,669 2,605 64 7,774 7,993 (219) Developed in 2019 1,222 1,159 63 3,917 3,546 371 Developed in 2020 432 157 275 1,275 209 1,066 Developed in 2021 400 - 400 890 - 890 Expansions completed before 2020 6,323 6,456 (133) 18,512 17,571
941
Expansions completed in 2020 or 2021 2,615 1,559 1,056 6,981 4,560 2,421 Expansions in process 474 617 (143) 1,548 1,868 (320) Total cost of operations 19,059 17,735 1,324 55,572 51,016 4,556 Net operating income (loss): Developed in 2016 6,857 4,757 2,100 18,245 13,358 4,887 Developed in 2017 4,777 2,818 1,959 12,560 8,076 4,484 Developed in 2018 4,900 2,662 2,238 12,617 6,474 6,143 Developed in 2019 2,091 672 1,419 4,553 803 3,750 Developed in 2020 630 (78) 708 818 (123) 941 Developed in 2021 158 - 158 (184) - (184) Expansions completed before 2020 11,245 5,522 5,723 28,258 16,167
12,091
Expansions completed in 2020 or 2021 3,939 2,376 1,563 9,197 7,041 2,156 Expansions in process 1,444 1,911 (467) 4,324 5,637 (1,313) Net operating income 36,041 20,640 15,401 90,388 57,433 32,955 Depreciation and amortization expense (14,977) (13,596) (1,381) (46,126) (39,796) (6,330) Net income$ 21,064 $ 7,044 $ 14,020$ 44,262 $ 17,637 $ 26,625 48
--------------------------------------------------------------------------------
DEVELOPED AND EXPANDED FACILITIES (Continued)
As of September 30, 2021 2020 Change (a) ($ amounts in thousands, except for per square foot amounts) Square foot occupancy: Developed in 2016 93.0% 91.8% 1.3% Developed in 2017 91.7% 89.2% 2.8% Developed in 2018 90.5% 87.1% 3.9% Developed in 2019 89.9% 84.7% 6.1% Developed in 2020 90.0% 31.7% 183.9% Developed in 2021 44.0% - - Expansions completed before 2020 89.9% 82.3% 9.2% Expansions completed in 2020 or 2021 78.3% 67.1% 16.7% Expansions in process 82.5% 82.9% (0.5)% 87.3% 83.0% 5.2% Annual contract rent per occupied square foot: Developed in 2016 $ 18.26 $ 14.73 24.0% Developed in 2017 15.35 12.08 27.1% Developed in 2018 16.18 11.99 34.9% Developed in 2019 13.65 8.64 58.0% Developed in 2020 15.16 8.96 69.2% Developed in 2021 13.64 - - Expansions completed before 2020 13.43 10.25 31.0% Expansions completed in 2020 or 2021 15.33 15.14 1.3% Expansions in process 20.12 18.59 8.2% $ 15.15 $ 11.99 26.4% Number of facilities: Developed in 2016 16 16 - Developed in 2017 16 16 - Developed in 2018 18 18 - Developed in 2019 11 11 - Developed in 2020 3 2 1 Developed in 2021 4 - 4 Expansions completed before 2020 44 44 - Expansions completed in 2020 or 2021 19 18 1 Expansions in process 8 8 - 139 133 6 Net rentable square feet (in thousands) (c): Developed in 2016 2,141 2,141 - Developed in 2017 2,040 2,040 - Developed in 2018 2,069 2,069 - Developed in 2019 1,057 1,057 - Developed in 2020 347 246 101 Developed in 2021 502 - 502 Expansions completed before 2020 5,822 5,818 4 Expansions completed in 2020 or 2021 2,576 1,619 957 Expansions in process 446 479 (33) 17,000 15,469 1,531 49
-------------------------------------------------------------------------------- As of September 30, 2021 Costs to develop (in thousands): Developed in 2016 $ 257,585 Developed in 2017 239,871 Developed in 2018 262,187 Developed in 2019 150,387 Developed in 2020 42,063 Developed in 2021 89,125 Expansions completed before 2020 (d) 381,940 Expansions completed in 2020 or 2021 (d) 178,768 $ 1,601,926 (a)Represents the percentage change with respect to square foot occupancy and annual contract rent per occupied square foot, and the absolute nominal change with respect to all other items. (b)Revenues and cost of operations do not include tenant reinsurance and merchandise sales generated at the facilities. See "Ancillary Operations" below for more information. (c)The facilities included above have an aggregate of approximately 17.0 million net rentable square feet atSeptember 30, 2021 , including 6.0 million inTexas , 2.6 million inFlorida , 1.9 million inCalifornia , 1.5 million inColorado , 1.1 million inMinnesota , 0.8 million inNorth Carolina , 0.6 million inWashington , 0.4 million in each ofMissouri andVirginia , 0.3 million in each ofGeorgia ,Michigan ,New Jersey andSouth Carolina and 0.5 million in other states. (d)These amounts only include the direct cost incurred to expand and renovate these facilities, and do not include (i) the original cost to develop or acquire the facility or (ii) the lost revenue on space demolished during the construction and fill-up period. It typically takes at least three to four years for a newly developed or expanded self-storage facility to stabilize with respect to revenues. Physical occupancy can be achieved as early as two to three years following completion of the development or expansion, through offering lower rental rates during fill-up. As a result, even after achieving high occupancy, there can still be a period of elevated revenue growth as the tenant base matures and higher rental rates are achieved. We believe that our development and redevelopment activities generate favorable risk-adjusted returns over the long run. However, in the short run, our earnings are diluted during the construction and stabilization period due to the cost of capital to fund the development cost, as well as the related construction and development overhead expenses included in general and administrative expense. Our existing unstabilized facilities continued to fill up in terms of occupancies consistent with our general expectations during the nine months endedSeptember 30, 2021 , and we expect that trend to continue. Our unstabilized facilities are affected by the same market dynamics that affect our Same Store properties. Accordingly, whether we ultimately achieve our yield expectations, and the timeframe for reaching stabilized cash flows, depends largely upon the same factors affecting aggregate demand, move-ins, move-outs, and realized annual rent per occupied square foot for our Same Store Facilities as set forth under "Analysis of Same Store Revenue" above. AtSeptember 30, 2021 , we had a development pipeline to develop 21 new self-storage facilities and expand 31 existing self-storage facilities, which will add approximately 4.6 million net rentable square feet at a cost of$730.6 million . We expect to continue to seek to add projects to maintain a robust pipeline. Our ability to do so continues to be challenged by various constraints such as difficulty in finding projects that meet our risk-adjusted yield expectations, and challenges in obtaining building permits for self-storage facilities in certain municipalities. We typically underwrite new developments to stabilize at approximately an 8.0% NOI yield on cost. Our developed facilities have thus far leased-up as expected and are at various stages of their revenue stabilization periods. The actual annualized yields that we may achieve on these facilities upon stabilization will depend on many factors, including local and current market conditions in the vicinity of each property and the level of new and existing supply. We have 21 additional newly developed facilities in process, which will have a total of 1.7 million net rentable square feet of storage space and have an aggregate development cost totaling approximately$272.8 million . We expect these facilities to open over the next 18 to 24 months. The expansion of an existing facility involves the construction of new space on an existing facility, either on existing unused land or through the demolition of existing buildings in order to facilitate densification. The construction 50 -------------------------------------------------------------------------------- costs for an expanded facility may include, in addition to adding space, adding amenities such as climate control to existing space, improving the visual appeal of the facility, and to a much lesser extent, the replacement of existing doors, roofs, and HVAC. The return profile on the expansion of existing facilities differs from a new facility, due to a lack of land cost, and there can be less cash flow risk because we have more direct knowledge of the local demand for space on the site as compared to a new facility. However, many expansions involve the demolition of existing revenue-generating space with the loss of the related revenues during the construction and fill-up period. The facilities under "expansions completed" represent those facilities where the expansions have been completed atSeptember 30, 2021 We incurred a total of$560.7 million in direct cost to expand these facilities, demolished a total of 1.1 million net rentable square feet of storage space, and built a total of 5.3 million net rentable square feet of new storage space. The facilities under "expansions in process" represent those facilities where development is in process atSeptember 30, 2021 or which will commence construction byDecember 31, 2021 . We have a pipeline to add a total of 2.9 million net rentable square feet of storage space by expanding existing self-storage facilities for an aggregate direct development cost of$457.8 million . Analysis of Depreciation and Amortization of Developed and Expanded Facilities Depreciation and amortization with respect to the Developed and Expanded Facilities totaled$15.0 million and$46.1 million for the three and nine months endedSeptember 30, 2021 , respectively, as compared to$13.6 million and$39.8 million for the same periods in 2020. These amounts represent depreciation of the developed buildings and, in the case of the expanded facilities, the legacy depreciation on the existing buildings. With respect to the Developed and Expanded Facilities completed atSeptember 30, 2021 , depreciation of buildings is expected to aggregate approximately$62.5 million in the year endingDecember 31, 2021 . There will be additional depreciation of new buildings that are developed or expanded in the remainder of 2021. Other non-same store facilities The "other non-same store facilities" represent facilities which, while not newly acquired, developed, or expanded, are not fully stabilized sinceJanuary 1, 2019 , due primarily to casualty events such as hurricanes, floods, and fires. The other non-same store facilities have an aggregate of 2.2 million net rentable square feet, including 0.6 million inTexas , 0.3 million inCalifornia , 0.2 million in each ofGeorgia ,Ohio andTennessee and 0.7 million in other states. The net operating income for these facilities was$4.9 million and$13.4 million in the three and nine months endedSeptember 30, 2021 , respectively, as compared to$3.8 million and$11.0 million for the same periods in 2020. During the three and nine months endedSeptember 30, 2021 , the average occupancy for these facilities totaled 93.1% and 91.8%, respectively, as compared to 89.8% and 84.2% for the same periods in 2020, and the realized rent per occupied square feet totaled$14.27 and$13.66 , respectively, as compared to$12.77 and$13.31 for the same periods in 2020. Over the longer term, we expect the growth in operations of these facilities to be similar to that of our Same Store facilities. However, in the short run, year over year comparisons will vary due to the impact of the underlying events which resulted in these facilities being classified as non-same store. Depreciation and amortization with respect to the other non-same store facilities totaled$4.9 million and$15.6 million for the three and nine months endedSeptember 30, 2021 , respectively, as compared to$5.4 million and$16.1 million for the same periods in 2020. We expect that depreciation for the remainder of 2021 will approximate the level experienced in the nine months endedSeptember 30, 2021 . 51 -------------------------------------------------------------------------------- Ancillary Operations Ancillary revenues and expenses include amounts associated with the reinsurance of policies against losses to goods stored by tenants in our self-storage facilities in theU.S. , management of property owned by unrelated third parties, and the sale of merchandise at our self-storage facilities. The following table sets forth our ancillary operations: Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Change 2021 2020 Change (Amounts in thousands) Revenues: Tenant reinsurance premiums$ 42,774 $ 38,698 $ 4,076$ 123,271 $ 110,327 $ 12,944 Merchandise 7,384 8,010 (626) 21,932 23,005 (1,073) Third party property management 4,263 3,888 375 12,455 10,508 1,947 Total revenues 54,421 50,596 3,825 157,658 143,840 13,818 Cost of operations: Tenant reinsurance 11,029 6,544 4,485 26,115 20,611 5,504 Merchandise 4,476 4,850 (374) 13,148 13,510 (362) Third party property management 4,230 3,780 450 12,781 9,960 2,821 Total cost of operations 19,735 15,174 4,561 52,044 44,081 7,963 Net operating income (loss): Tenant reinsurance 31,745 32,154 (409) 97,156 89,716 7,440 Merchandise 2,908 3,160 (252) 8,784 9,495 (711) Third party property management 33 108 (75) (326) 548 (874) Total net operating income$ 34,686 $ 35,422 $ (736)$ 105,614 $ 99,759 $ 5,855 Tenant reinsurance operations: Our customers have the option of purchasing insurance from a non-affiliated insurance company to cover certain losses to their goods stored at our facilities. A wholly-owned, consolidated subsidiary ofPublic Storage fully reinsures such policies and thereby assumes all risk of losses under these policies and receives reinsurance premiums substantially equal to the premiums collected from our tenants, from the non-affiliated insurance company. Such reinsurance premiums are shown as "Tenant reinsurance premiums" in the above table. Tenant reinsurance premium revenue increased$4.1 million or 10.5% for the three months endedSeptember 30, 2021 , and increased$12.9 million or 11.7% for the nine months endedSeptember 30, 2021 , in each case as compared to the same period in 2020. The increase is due to higher average premiums and an increase in our tenant base with respect to acquired, newly developed, and expanded facilities. Tenant reinsurance revenue with respect to the Same Store Facilities totaled$33.7 million and$100.0 million for the three and nine months endedSeptember 30, 2021 , respectively, as compared to$32.8 million and$95.2 million for the same periods in 2020. We expect future growth will come primarily from customers of newly acquired and developed facilities, as well as additional tenants at our existing unstabilized self-storage facilities. Cost of operations primarily includes claims paid as well as claims adjustment expenses. Claims expenses vary based upon the number of insured tenants and the volume of events which drive covered customer losses, such as burglary, as well as catastrophic weather events affecting multiple properties such as hurricanes and floods. Cost of operations were$11.0 million and$26.1 million for the three and nine months endedSeptember 30, 2021 , respectively, as compared to$6.5 million and$20.6 million for the same periods in 2020. Merchandise sales: We sell locks, boxes, and packing supplies at our self-storage facilities and the level of sales of these items is primarily impacted by the level of move-ins and other customer traffic at our self-storage facilities. We do not expect any significant changes in revenues or profitability from our merchandise sales in the remainder of 2021. Third party property management: AtSeptember 30, 2021 , we manage 102 facilities for unrelated third parties, and were under contract to manage 43 additional facilities including 37 facilities that are currently under construction. While we expect this business to increase in scope and size, we do not expect any significant changes in overall profitability of this business in the near term as we seek new properties to manage and are in the earlier stages of lease-up for newly managed properties. 52 -------------------------------------------------------------------------------- Revenues and cost operations from our third party management activities of$3.9 million and$3.8 million , respectively, for the three months endedSeptember 30, 2020 , and$10.5 million and$10.0 million , respectively, for the nine months endedSeptember 30, 2020 , previously reported within interest and other income, have been reclassified to third party property management revenues and third party property management cost of operations, respectively, to conform to theSeptember 30, 2021 presentation. Equity in earnings of unconsolidated real estate entities For all periods presented, we have equity investments in PSB and Shurgard, which we account for on the equity method and record our pro-rata share of the net income of these entities. The following table, and the discussion below, sets forth our equity in earnings of unconsolidated real estate entities: Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Change 2021 2020 Change (Amounts in thousands) Equity in earnings: PSB$ 27,110 $ 16,548 $ 10,562$ 62,494 $ 51,513 $ 10,981 Shurgard 5,750 4,692 1,058 18,888 11,350 7,538 Total equity in earnings$ 32,860 $ 21,240 $ 11,620$ 81,382 $ 62,863 $ 18,519 Investment in PSB: Throughout all periods presented, we owned 7,158,354 shares of PS Business Parks, Inc. ("PSB") common stock and 7,305,355 limited partnership units in an operating partnership controlled by PSB, representing an approximate 42% common equity interest. The limited partnership units are convertible at our option, subject to certain conditions, on a one-for-one basis into PSB common stock. AtSeptember 30, 2021 , PSB wholly-owned approximately 28 million rentable square feet of commercial space and had a 95% interest in a 395-unit apartment complex. PSB also manages commercial space that we own pursuant to property management agreements. Equity in earnings from PSB increased$10.6 million and$11.0 million in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. Included in our equity earnings from PSB is our equity share of gains on sale of real estate totaling$12.4 million and$20.3 million for the three and nine months endedSeptember 30, 2021 , respectively, as compared to$3.2 million and$11.3 million in the same periods in 2020. PSB's filings and selected financial information, including discussion of the factors that affect its earnings, can be accessed through theSEC , and on PSB's website, www.psbusinessparks.com. Information on this website is not incorporated by reference herein and is not a part of this Quarterly Report on Form 10-Q. Investment in Shurgard: Throughout all periods presented, we effectively owned, directly and indirectly, 31,268,459 Shurgard common shares, representing an approximate 35% equity interest in Shurgard. Shurgard's common shares trade on Euronext Brussels under the "SHUR" symbol. AtSeptember 30, 2021 , Shurgard owned 247 self-storage facilities with approximately 13 million net rentable square feet. Shurgard pays us license fees for use of the Shurgard® trademark, as described in more detail in Note 4 to ourSeptember 30, 2021 financial statements. Equity in earnings from Shurgard increased$1.1 million and$7.5 million in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. Shurgard's public filings and publicly reported information, including discussion of the factors that affect its earnings, can be obtained on its website, https://corporate.shurgard.eu and on the website of theLuxembourg Stock Exchange , http://www.bourse.lu. Information on these websites is not incorporated by reference herein and is not a part of this Quarterly Report on Form 10-Q. For purposes of recording our equity in earnings from Shurgard, the Euro was translated at exchange rates of approximately1.159 U.S. Dollars per Euro atSeptember 30, 2021 (1.226 atDecember 31, 2020 ), and average exchange rates of 1.179 and 1.168 for the three months endedSeptember 30, 2021 and 2020, respectively, and average exchange rates of 1.196 and 1.124 for the nine months endedSeptember 30, 2021 and 2020, respectively. 53 --------------------------------------------------------------------------------
Analysis of items not allocated to segments
General and administrative expense: The following table sets forth our general and administrative expense: Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 Change 2021 2020 Change (Amounts in thousands)
Share-based compensation expense
$ 4,468$ 30,019 $ 11,080 $ 18,939 Costs of senior executives 850 327 523 2,550 2,294 256 Development and acquisition costs 1,857 1,620 237 5,411 8,319
(2,908)
Tax compliance costs and taxes paid 4,433 1,711 2,722 7,879 4,740 3,139 Legal costs 4,065 1,933 2,132 7,619 5,189 2,430 Public company costs 1,723 963 760 4,940 3,171 1,769 Other costs 9,008 6,430 2,578 20,578 18,441 2,137 Total$ 31,682 $ 18,262 $ 13,420$ 78,996 $ 53,234 $ 25,762 Share-based compensation expense includes the amortization of restricted share units and stock options granted to certain corporate employees and trustees. We corrected our prior period financial statement presentation of share-based compensation expense and dividends paid on RSUs between general and administrative expense and self-storage cost of operations. As a result, we revised our statement of income for the three and nine months endedSeptember 30, 2020 with an increase in self-storage cost of operations of$3.1 million and$9.4 million , respectively, and a corresponding decrease to general and administrative expenses. This immaterial correction had no impact on our total expenses or net income. The correction also had no impact on the balance sheet, statements of comprehensive income, statements of equity, or cash flows as of and for the three and nine months endedSeptember 30, 2020 . Share-based compensation expense for management personnel who directly and indirectly supervise the on-site property managers, as well as those employees responsible for providing shared general corporate functions to the extent their efforts are devoted to self-storage operations, are included as self-storage cost of operations. See "Same Store Facilities" for further information. Share-based compensation expense varies based upon the level of grants and their related vesting and amortization periods, forfeitures, as well as the Company's common share price on the date of each grant. InJuly 2020 , our share-based compensation plans were modified to allow immediate vesting upon retirement ("Retirement Acceleration"), and to extend the exercisability of outstanding stock options up to a year after retirement, for currently outstanding and future grants. Employees are eligible for Retirement Acceleration if they meet certain conditions including length of service, age, notice of intent to retire, and facilitation of succession for their role. For the three and nine months endedSeptember 30, 2021 , share-based compensation expense increased$4.5 million and$18.9 million , respectively, as compared to the same periods in 2020, primarily due to (i) the absence of comparable performance-based share-based compensation expense for the three and nine months endedSeptember 30, 2020 , (ii) the accelerated compensation costs recognized in the three and nine months endedSeptember 30, 2021 associated with modifying our share-based compensation plans inJuly 2020 , to allow immediate vesting upon retirement and (iii) revaluation of certain awards previously classified as a liability during the second quarter of 2021. Development and acquisition costs primarily represent internal and external expenses related to our development and acquisition of real estate facilities and varies primarily based upon the level of activities. The amounts in the above table are net of$3.5 million and$10.0 million for the three and nine months endedSeptember 30, 2021 , respectively, as compared to$2.8 million and$8.9 million for the same periods in 2020, in development costs that were capitalized to newly developed and redeveloped self-storage facilities. During the nine months endedSeptember 30, 2020 , we incurred$3.2 million in costs associated with the write-off of cancelled development projects. Tax compliance costs and taxes paid include taxes paid to various state and local authorities, the costs of filing tax returns, and other costs associated with complying with federal and state tax laws. Such costs vary primarily based upon the tax rates and the level of our operations of the various states in which we do business. For the three and nine months endedSeptember 30, 2021 , state income tax increased$2.8 million and$3.2 million , respectively, as compared to the same 54 -------------------------------------------------------------------------------- periods in 2020, due to rising taxable income in certain states where there are differences between federal and state tax laws. We expect continued increases in state income taxes through the end of 2021. Legal costs include internal personnel as well as fees paid to legal firms and other third parties with respect to general corporate legal matters and risk management, and varies based upon the level of legal activity. Public company costs represent the incremental costs of operating as a publicly-traded company, such as internal and external investor relations expenses, stock listing and transfer agent fees, Board costs, and costs associated with maintaining compliance with applicable laws and regulations, including the Dodd-Frank Wall Street Reform and Consumer Protection Act and Sarbanes-Oxley Act of 2002. Other costs represent certain professional and consulting fees, payroll, and overhead that are not attributable to our property operations. Such costs include nonrecurring and variable items, including$1.6 million in due diligence costs incurred in the three months endedSeptember 30, 2020 , in connection with our non-binding proposal, which we did not proceed with, to acquire 100% of the stapled securities of National Storage REIT. The level of these costs depends upon corporate activities and initiatives. Interest and other income: Interest and other income is comprised primarily of the net income from our commercial operations, interest earned on cash balances, and trademark license fees received from Shurgard, as well as sundry other income items that are received from time to time in varying amounts. Amounts attributable to commercial operations was$2.0 million and$6.2 million in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the$2.1 million and$6.4 million for the same periods of 2020. Excluding the aforementioned amounts attributable to our commercial operations, interest and other income decreased$3.7 million and$9.4 million in the three and nine months endedSeptember 30, 2021 , respectively, as compared to the same periods in 2020. The reduction was primarily due to$3.5 million and$5.5 million in aggregate received during the three and nine months endedSeptember 30, 2020 , respectively, related to litigation settlements and the early repayment of notes receivable. Interest earned on cash balances decreased by$3.4 million from the nine months endedSeptember 30, 2020 to the same period in 2021, reflecting a year-over-year decrease in average interest rate as well as average cash balance on hand. The level of other interest and income items in the remainder of 2021 will be dependent upon the level of cash balances we retain, interest rates, and the level of other income items. Interest expense: For the three and nine months endedSeptember 30, 2021 , we incurred$24.6 million and$63.6 million , respectively, of interest on our outstanding debt, as compared to$15.1 million and$44.6 million for the same periods in 2020. In determining interest expense, these amounts were offset by capitalized interest of$0.9 million and$2.6 million during the three and nine months endedSeptember 30, 2021 , respectively, associated with our development activities, as compared to$0.8 million and$2.5 million for the same periods in 2020. The increase of interest expense in the three and nine months endedSeptember 30, 2021 , as compared to the same periods in 2020, is due to our issuances of (i)$500 million of senior notes onJanuary 19, 2021 bearing interest at an annual rate of 0.875% and maturing onFebruary 15, 2026 , (ii)$700 million ,$650 million and$650 million of senior notes onApril 23, 2021 bearing interest at an annual rate of SOFR +0.47% (reset quarterly), 1.85% and 2.30%, respectively, and (iii) €700 million of Euro-denominated unsecured notes onSeptember 9, 2021 bearing interest at an annual rate of 0.500% and maturing onSeptember 9, 2030 . AtSeptember 30, 2021 , we had$5.8 billion of debt outstanding, with a weighted average interest rate of approximately 1.8%. Foreign Currency Exchange Gain (Loss): For the three and nine months endedSeptember 30, 2021 , we recorded foreign currency gains of$40.9 million and$73.6 million , respectively, representing the changes in theU.S. Dollar equivalent of our Euro-denominated unsecured notes due to fluctuations in exchange rates. For the three and nine months endedSeptember 30, 2020 , we recorded foreign currency translation losses of$41.9 million and$52.3 million , respectively. The Euro was translated at exchange rates of approximately1.159 U.S. Dollars per Euro atSeptember 30, 2021 , 1.226 atDecember 31, 2020 , 1.172 atSeptember 30, 2020 and 1.122 atDecember 31, 2019 . Future gains and losses on foreign currency will be dependent upon changes in the relative value of the Euro to theU.S. Dollar, and the level of Euro-denominated debt outstanding. Gain on Sale of Real Estate: In the three and nine months endedSeptember 30, 2021 , we recorded$0.3 million and$13.7 million in gains, respectively, and in the nine months endedSeptember 30, 2020 , we recorded gains totaling$1.1 million , primarily in connection with the partial or complete sale of real estate facilities pursuant to eminent domain proceedings. Net Income Allocable to Preferred Shareholders: Net income allocable to preferred shareholders based upon distributions decreased from$53.9 million and$158.8 million in the three and nine months endedSeptember 30, 2020 , respectively, to$46.2 million and$138.5 million in the same period in 2021. This decrease is due primarily to lower average coupon rates of recently issued preferred stock compared to recent series we have redeemed. We also allocated income from our common shareholders to the holders of our preferred shares of$17.0 million in the nine months endedSeptember 30, 2021 , and$23.3 million and$38.4 million in the three and nine months endedSeptember 30, 2020 , 55 -------------------------------------------------------------------------------- respectively, in connection with the redemption of preferred securities. Based upon our preferred shares outstanding atSeptember 30, 2021 , our quarterly distribution to our preferred shareholders is expected to be approximately$46.1 million . Liquidity and Capital Resources While operating as a REIT allows us to minimize the payment ofU.S. federal corporate income tax expense, we are required to distribute at least 90% of our taxable income to our shareholders. This requirement limits cash flow from operations that can be retained and reinvested in the business, increasing our reliance upon raising capital to fund growth. Because raising capital is important to our growth, we endeavor to maintain a strong financial profile characterized by strong credit metrics, including low leverage relative to our total capitalization and operating cash flows. We are one of the highest rated REITs, as rated by major rating agencies Moody's andStandard & Poor's . Our senior debt has an "A" credit rating byStandard & Poor's and "A2" by Moody's. Our credit ratings on each of our series of preferred shares are "A3" by Moody's and "BBB+" byStandard & Poor's . Our credit profile enable us to effectively access both the public and private capital markets to raise capital. While we must distribute our taxable income, we are nonetheless able to retain operating cash flow to the extent that our tax depreciation exceeds our maintenance capital expenditures. In recent years, we have retained approximately$200 million to$300 million per year in cash flow. Capital needs in excess of retained cash flow are met with: (i) medium and long-term debt, (ii) preferred equity, and (iii) common equity. We select among these sources of capital based upon relative cost, availability, the desire for leverage, and considering potential constraints caused by certain features of capital sources, such as debt covenants. We view our line of credit, as well as any short-term bank loans, as bridge financing. We have a$500.0 million revolving line of credit which we occasionally use as temporary "bridge" financing until we are able to raise longer term capital. As ofSeptember 30, 2021 andNovember 1, 2021 , there were no borrowings outstanding on the revolving line of credit, however, we do have approximately$21.2 million of outstanding letters of credit which limits our borrowing capacity to$478.8 million . Our line of credit matures onApril 19, 2024 . We believe that we have significant financial flexibility to adapt to changing conditions and opportunities. Currently, market rates of interest for our debt, and market coupon rates for our preferred equity, are at historically low levels and we have significant access to these sources of capital. Based upon our substantial current liquidity relative to our capital requirements noted below, we would not expect any potential capital market dislocations to have a material impact upon our expected capital and growth plans over the next 12 months. However, if capital market conditions were to change significantly in the long run, our access to or cost of debt and preferred equity capital could be negatively impacted and potentially affect future investment activities. Liquidity and Capital Resource Analysis: We believe that our net cash provided by our operating activities will continue to be sufficient to enable us to meet our ongoing requirements for interest payments on debt, maintenance capital expenditures and distributions to our shareholders for the foreseeable future. Our expected capital resources include: (i)$958.2 million of cash as ofSeptember 30, 2021 and (ii) approximately$600.0 million of expected retained operating cash flow over the next twelve months. Retained operating cash flow represents our expected cash flow provided by operating activities, less shareholder distributions and capital expenditures. Our currently identified capital needs consist primarily of (i)$2.3 billion in property acquisitions currently under contract, (ii)$502.2 million of remaining spending on our current development pipeline, which will be incurred primarily in the next 18 to 24 months, and (iii)$502.6 million in scheduled principal repayments in 2022, including$500.0 million for our senior notes which mature onSeptember 15, 2022 . We expect our capital needs to increase over the next year as we add projects to our development pipeline and acquire additional properties. Additional potential capital needs could result from various activities including the redemption of outstanding preferred securities, repurchases of common stock, or mergers and acquisition activities; however, there can be no assurance of any such activities transpiring in the near or longer term. In the near term, to fund property acquisitions under contract including our$1.5 billion acquisition of All Storage portfolio, we expect to issue unsecured debt. Over the long term, to the extent that our capital needs exceed our capital resources, we believe we have a variety of possibilities to raise additional capital including issuing common or preferred securities, issuing debt, or entering into joint venture arrangements to acquire or develop facilities. Required Debt Repayments: As ofSeptember 30, 2021 , the principal outstanding on our debt totaled approximately$5.8 billion , consisting of$23.6 million of secured debt,$1.8 billion of Euro-denominated unsecured debt 56 --------------------------------------------------------------------------------
and
principal maturities are as follows (amounts in thousands):
Remainder of 2021 $ 251 2022 502,574 2023 19,219 2024 816,020 2025 280,615 Thereafter 4,192,080$ 5,810,759 OnJanuary 19, 2021 , we completed a public offering of$500 million aggregate principal amount of senior notes bearing interest at an annual rate of 0.875% and maturing onFebruary 15, 2026 . OnApril 23, 2021 , we completed a public offering of$700 million ,$650 million and$650 million aggregate principal amount of senior notes bearing interest at an annual rate of SOFR + 0.47%, 1.85% and 2.30%, respectively, and maturing onApril 23, 2024 ,May 1, 2028 andMay 1, 2031 , respectively. OnSeptember 9, 2021 , we completed a public offering of €700.0 million aggregate principal amount of senior notes bearing interest at an annual rate of 0.500% and maturing onSeptember 9, 2030 . Our debt is well-laddered and we plan to refinance our 2022 unsecured notes when it comes due inSeptember 2022 . Capital Expenditure Requirements: Capital expenditures include general maintenance, major repairs or replacements to elements of our facilities to keep our facilities in good operating condition and maintain their visual appeal. Capital expenditures do not include costs relating to the development of new facilities or redevelopment of existing facilities to increase their available rentable square footage. Capital expenditures totaled$177.6 million in the first nine months of 2021, and are expected to approximate$250.0 million for the year endingDecember 31, 2021 . In addition to standard capital repairs of building elements reaching the end of their useful lives, our capital expenditures in recent years have included incremental expenditures to enhance the competitive position of certain of our facilities relative to local competitors pursuant to a multi-year program. Such investments include development of more pronounced, attractive, and clearly identifiable color schemes and signage, upgrades to the configuration and layout of the offices and other customer zones to improve the customer experience. We expect to spend approximately$120 million in 2021 on this effort. In addition, we have made investments in LED lighting and the installation of solar panels, which are expected to approximate$36 million for the year endingDecember 31, 2021 . We believe that these incremental investments improve customer satisfaction, the attractiveness and competitiveness of our facilities to new and existing customers and, in the case of LED lighting and solar panels, reduce operating costs. Requirement to Pay Distributions: For all periods presented herein, we have elected to be treated as a REIT, as defined in the Code. For each taxable year in which we qualify for taxation as a REIT, we will not be subject toU.S. federal corporate income tax on our "REIT taxable income" (generally, taxable income subject to specified adjustments, including a deduction for dividends paid and excluding our net capital gain) that is distributed to our shareholders. We believe we have met these requirements in all periods presented herein, and we expect to continue to qualify as a REIT. OnOctober 27, 2021 , our Board declared a regular common quarterly dividend of$2.00 per common share totaling approximately$350 million , which will be paid at the end ofDecember 2021 . Our consistent, long-term dividend policy has been to distribute our taxable income. Future quarterly distributions with respect to the common shares will continue to be determined based upon our REIT distribution requirements after taking into consideration distributions to the preferred shareholders and will be funded with cash flows from operating activities. The annual distribution requirement with respect to our Preferred Shares outstanding atSeptember 30, 2021 is approximately$184.2 million per year. We estimate we will pay approximately$6.2 million per year in distributions to noncontrolling interests outstanding atSeptember 30, 2021 . Real Estate Investment Activities: We continue to seek to acquire additional self-storage facilities from third parties. Subsequent toSeptember 30, 2021 , we acquired or were under contract to acquire 107 self-storage facilities for a 57 -------------------------------------------------------------------------------- total purchase price of$2.3 billion . 10 of these properties are under construction and expected to close as they are completed in the remainder of 2021 and 2022. We are actively seeking to acquire additional facilities. However, future acquisition volume will depend upon whether additional owners will be motivated to market their facilities, which will in turn depend upon factors such as economic conditions and the level of seller confidence. As ofSeptember 30, 2021 , we had development and expansion projects at a total cost of approximately$730.6 million . Costs incurred throughSeptember 30, 2021 were$228.4 million , with the remaining cost to complete of$502.2 million expected to be incurred primarily in the next 18 to 24 months. Some of these projects are subject to contingencies such as entitlement approval. We expect to continue to seek to add projects to maintain and increase our robust pipeline. Our ability to do so continues to be challenged by various constraints such as difficulty in finding projects that meet our risk-adjusted yield expectations, and challenges in obtaining building permits for self-storage facilities in certain municipalities. Redemption of Preferred Securities: Historically, we have taken advantage of refinancing higher coupon preferred securities with lower coupon preferred securities. In the future, we may also elect to finance the redemption of preferred securities with proceeds from the issuance of debt. As ofNovember 1, 2021 , our 4.900% Series E Preferred Shares ($350 million ) is eligible for redemption, at our option and with 30 days' notice. See Note 8 to ourSeptember 30, 2021 financial statements for the redemption dates of all of our series of preferred shares. Redemption of such preferred shares will depend upon many factors, including the rate at which we could issue replacement preferred securities. None of our preferred securities are redeemable at the option of the holders. Repurchases of Common Shares: Our Board has authorized management to repurchase up to 35,000,000 of our common shares on the open market or in privately negotiated transactions. During the three months endedSeptember 30, 2021 , we did not repurchase any of our common shares. From the inception of the repurchase program throughNovember 1, 2021 , we have repurchased a total of 23,721,916 common shares at an aggregate cost of approximately$679.1 million . Future levels of common share repurchases will be dependent upon our available capital, investment alternatives and the trading price of our common shares. Contractual Obligations Our significant contractual obligations asSeptember 30, 2021 and their impact on our cash flows and liquidity are summarized below for the years endingDecember 31 (amounts in thousands): Remainder of Total 2021 2022 2023 2024 2025 Thereafter Interest and principal payments on debt (1) $ 6,412,827 $ 24,531 $ 596,188 $ 103,920 $ 897,029 $ 357,120 $ 4,434,039 Leases commitments (2) 66,325 668 3,122 2,966 2,934 2,897 53,738 Construction commitments (3) 134,064 38,313 93,871 1,880 - - - Total $ 6,613,216 $ 63,512 $ 693,181 $ 108,766 $ 899,963 $ 360,017 $ 4,487,777 (1)Represents contractual principal and interest payments. Amounts with respect to certain Euro-denominated debt are based upon exchange rates atSeptember 30, 2021 . See Note 6 to ourSeptember 30, 2021 financial statements for further information. (2)Represents future contractual payments on land, equipment and office space under various lease commitments. (3)Represents future expected payments for construction under contract atSeptember 30, 2021 . The annual distribution requirement with respect to our Preferred Shares outstanding atSeptember 30, 2021 is approximately$184.2 million per year. Dividends are paid when and if declared by our Board and accumulate if not paid. Off-Balance Sheet Arrangements: AtSeptember 30, 2021 , we had no material off-balance sheet arrangements as defined under Regulation S-K 303(a)(4) and the instructions thereto. 58
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Allstate Completes Sale Of Life And Annuity Business
BWX TECHNOLOGIES, INC. – 10-Q – MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
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