PORCH GROUP, INC. - 10-Q - Management's Discussion and Analysis of Financial Condition and Results of Operations - Insurance News | InsuranceNewsNet

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November 9, 2022 Newswires
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PORCH GROUP, INC. – 10-Q – Management's Discussion and Analysis of Financial Condition and Results of Operations

Edgar Glimpses
This Quarterly Report and the documents incorporated herein by reference contain
forward- looking statements as defined by the Private Securities Litigation
Reform Act of 1995. These statements are based on the beliefs and assumptions of
management. Although the Company believes that its plans, intentions and
expectations reflected in or suggested by these forward-looking statements are
reasonable, the Company cannot assure you that it will achieve or realize these
plans, intentions or expectations. Forward-looking statements are inherently
subject to risks, uncertainties and assumptions. Generally, statements that are
not historical facts, including statements concerning the Company's possible or
assumed future actions, business strategies, events or results of operations,
are forward-looking statements. These statements may be preceded by, followed by
or include the words "believes," "estimates," "expects," "projects,"
"forecasts," "may," "will," "should," "seeks," "plans," "scheduled,"
"anticipates" or "intends" or similar expressions.

Forward-looking statements are not guarantees of performance. You should not put
undue reliance on these statements which speak only as of the date hereof.
Unless specifically indicated otherwise, the forward-looking statements in this
Quarterly Report do not reflect the potential impact of any divestitures,
mergers, acquisitions, or other business combinations that have not been
completed as of the date of this filing. You should understand that the
following important factors, among others, could affect the Company's future
results and could cause those results or other outcomes to differ materially
from those expressed or implied in the Company's forward-looking statements:

? expansion plans and opportunities, including recently completed acquisitions as

well as future acquisitions or additional business combinations;

? costs related to being a public company;

?litigation, complaints, and/or adverse publicity;

the impact of changes in consumer spending patterns, consumer preferences,

? local, regional and national economic conditions, crime, weather, demographic

trends and employee availability;

? further expansion into the insurance industry, and the related federal and

state regulatory requirements;

?privacy and data protection laws, privacy or data breaches, or the loss of
data; and

? the duration and scope of the COVID pandemic, and its continued effect on the

business and financial conditions of the Company.



These and other factors that could cause actual results to differ from those
implied by the forward-looking statements in this Quarterly Report are more
fully described in Part II, Item 1A of this Quarterly Report, Item 1A of the
Company's Annual Report on Form 10-K for the year ended December 31, 2021, filed
with the SEC on March 16, 2022 and in any of the Company's subsequent SEC
filings. The risks described in these filings are not exhaustive. New risk
factors emerge from time to time, and it is not possible for us to predict all
such risk factors, nor can the Company assess the impact of all such risk
factors on its business or the extent to which any factor or combination of
factors may cause actual results to differ materially from those contained in
any forward-looking statements. All forward-looking statements attributable to
the Company or persons acting on its behalf are expressly qualified in their
entirety by the foregoing cautionary statements. The Company undertakes no
obligations to update or revise publicly any forward-looking statements, whether
as a result of new information, future events or otherwise, except as required
by law.

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  Table of Contents

Business Overview

Porch Group is a vertical software platform for the home, providing software and
services to over 30,900 home services companies, such as home inspectors,
mortgage companies and loan officers, title companies, moving companies, real
estate agencies, utility companies, roofers and others, helping these service
providers grow their business and improve their customer experience. The Company
provides software and services to home services companies and, through these
relationships, gains unique and early access to homebuyers and homeowners,
assists homebuyers and homeowners with critical services such as insurance and
moving, and, in turn, the Company's platform drives demand for other services
from such companies as part of the value proposition. Porch has three types of
customers: (1) home services companies, such as home inspectors, mortgage
companies, and loan officers and title companies, for whom Porch provides
software and services and who pay recurring SaaS fees and increasingly provide
introductions to homebuyers and homeowners; (2) consumers, such as homebuyers
and homeowners, whom Porch assists with the comparison and provision of various
critical home services, such as insurance, moving, security, TV/Internet, and
home repair and improvement; and (3) service providers, such as insurance
carriers, moving companies, security companies, title companies, mortgage
companies and TV/Internet providers, who pay for new customer sign-ups.

The Company sells software and services to companies using a variety of sales
and marketing tactics, including teams of inside sales representatives organized
by vertical market who engage directly with companies, and enterprise sales
teams that target the large named accounts in each of the vertical markets.
These teams are supported by various typical software marketing tactics,
including digital, in-person (such as trade shows and other events) and content
marketing.

The Company's Insurance segment offers various forms of homeowner insurance
policies through its own insurance carrier and certain homeowner and auto
insurance policies through its licensed insurance agency. The Insurance segment
also includes home warranty service revenue.


For consumers, Porch largely relies on our unique and proprietary relationships
with over 30,900 companies using the Company's software to provide the company
with end customer access and introductions. The Company then utilizes
technology, lifecycle marketing and teams in lower cost locations to operate as
a Moving Concierge to assist these consumers with services. The Company has
invested in limited direct-to-consumer marketing capabilities, but expects to
become more advanced over time with capabilities such as digital and social
retargeting.

Key Performance Measures and Operating Metrics

In the management of these businesses, the Company identifies, measures and
evaluates various operating metrics. The key performance measures and operating
metrics used in managing the businesses are set forth below. These key
performance measures and operating metrics are not prepared in accordance with
generally accepted accounting principles in the United States ("GAAP"), and may
not be comparable to or calculated in the same way as other similarly titled
measures and metrics used by other companies. The key performance measures
presented have been adjusted for divested businesses in 2020.

Average Companies in Quarter - Porch provides software and services to home

services companies and, through these relationships, gains unique and early

access to homebuyers and homeowners, assists homebuyers and homeowners with

critical services such as insurance, warranty and moving. The Company's

customers include home services companies, for whom the Company provides

software and services and who provide introductions to homebuyers and

homeowners and tracks the average number of home services companies from which

? it generates revenue each quarter in order to measure the ability to attract,

retain and grow relationships with home services companies. Porch management

defines the average number of companies in a quarter as the straight-line

average of the number of companies as of the end of period compared with the

beginning of period across all of the Company's home services verticals that

(i) generate recurring revenue and (ii) generated revenue in the quarter. For

new acquisitions, the number of companies is determined in the initial quarter

   based on the percentage of the quarter the acquired business is a part of the
   Company.


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  Table of Contents

   Average Revenue per Account per Month in Quarter - Management views the

Company's ability to increase revenue generated from existing customers as a

key component of Porch's growth strategy. Average Revenue per Account per Month

? in Quarter is defined as the average revenue per month generated across all

home services company customer accounts in a quarterly period. Average Revenue

per Account per Month in Quarter is derived from all customers and total

revenue, not only customers and revenues associated with the Company's referral

network.



The following table summarizes Average Companies in Quarter and Average Revenue
per Account per Month in Quarter for each of the quarterly periods indicated:

                                             2022            2022            2022            2022
                                              Q1              Q2              Q3              Q4
Average Companies in Quarter                 25,545 (2)      28,773 (2)      30,951               -
Average Revenue per Account per Month
in Quarter                                 $    816 (1)(2) $    820 (1)(2) $    812        $      -

                                             2021            2021            2021            2021
                                              Q1              Q2              Q3              Q4
Average Companies in Quarter                 13,995          17,082 (2)      20,419 (2)      24,601 (2)
Average Revenue per Account per Month
in Quarter (adjusted)(1)                   $    637        $    935 (1)(2) $    987 (1)(2) $    776 (1)

                                             2020           2020            2020             2020
                                              Q1              Q2              Q3              Q4
Average Companies in Quarter                 10,903          10,523          10,792          11,157
Average Revenue per Account per Month
in Quarter                                 $    484        $    556       
$    664        $    556


     During the quarter ended December 31, 2021, the Company corrected an

immaterial error that impacted revenue and cost of revenue for the three

(1) months ended June 30, 2021 and September 30, 2021. Average Revenue per

Account per Month in Quarter metrics were recalculated for the affected

quarters to show the impact of the adjustments.

The following tables shows the impact of this error on Average Revenue per
Account per Month in Quarter:


                                              2021       2021        2021   

2021

                                               Q1         Q2          Q3    

Q4

Total Revenue (as previously reported)      $ 26,742   $  51,340   $  62,769   $ 51,582
Quarterly Impact of Revenue Adjustment
Recorded in Q4                                     -     (3,400)     (2,300)      5,700
Total Revenue (as adjusted)                 $ 26,742   $  47,940   $  60,469   $ 57,282
Average Revenue per Account per Month in
Quarter (as adjusted)                       $    637   $     935   $     987   $    776
Average Revenue per Account per Month in
Quarter (as previously reported)            $    637   $   1,000   $   

1,022 $ 699

During the quarter ended September 30, 2022, the Company corrected an

immaterial error that impacted the number of Average Companies in Quarter.

(2) Average Companies in Quarter and Average Revenue per Account per Month in

Quarter metrics for the reporting periods starting June 30, 2021 and ending

     June 30, 2022 were recalculated for the affected quarters to show the impact
     of the adjustments.


                                              2022        2022        2022        2022
                                               Q1          Q2          Q3          Q4
Average Companies in Quarter (as
previously reported)                          25,512      28,730           -           -
Adjustment                                        33          43           -           -
Average Companies in Quarter (as
adjusted)                                     25,545      28,773           -           -

Average Revenue per Account per Month in
Quarter (as previously reported)            $    817    $    821    $      -    $      -
Adjustment                                  $    (1)    $    (1)    $      -    $      -
Average Revenue per Account per Month in
Quarter (as adjusted)                       $    816    $    820    $      -    $      -

                                              2021        2021        2021        2021
                                               Q1          Q2          Q3          Q4
Average Companies in Quarter (as
previously reported)                          13,995      17,120      20,472      24,603
Adjustment                                         -        (38)        (53)         (2)
Average Companies in Quarter (as
adjusted)                                     13,995      17,082      

20,419 24,601


Average Revenue per Account per Month in
Quarter (as previously reported)            $    637    $    933    $    985    $    776
Adjustment                                  $      -    $      2    $      2    $      -
Average Revenue per Account per Month in
Quarter (as adjusted)                       $    637    $    935    $    

987 $ 776

In 2022, the Company completed the acquisition of RWS. In 2021, the Company
completed acquisitions of V12 Data in Q1, Homeowners of America ("HOA") and
Rynoh in Q2, American Home Protect ("AHP") in Q3 and Floify in Q4, that impacted
the average number of companies in the quarter.

                                       40

  Table of Contents

Monetized Services in Quarter - Porch connects consumers with home services

companies nationwide and offers a full range of products and services where

homeowners can, among other things: (i) compare and buy home insurance policies

(along with auto, flood and umbrella policies) and warranties with competitive

rates and coverage; (ii) arrange for a variety of services in connection with

their move, from labor to load or unload a truck to full-service, long-distance

moving services; (iii) discover and install home automation and security

systems; (iv) compare Internet and television options for their new home;

(v) book small handyman jobs at fixed, upfront prices with guaranteed quality;

? and (vi) compare bids from home improvement professionals who can complete

bigger jobs. The Company tracks the number of monetized services performed

through its platform each quarter and the revenue generated per service

performed in order to measure market penetration with homebuyers and homeowners

and the Company's ability to deliver high-revenue services within those groups.

Monetized Services in Quarter is defined as the total number of unique services

from which the Company generated revenue, including, but not limited to, new

and renewing insurance and warranty customers, completed moving jobs, security

installations, TV/Internet installations or other home projects, measured over

a quarterly period.

Average Revenue per Monetized Service in Quarter - Management believes that

shifting the mix of services delivered to homebuyers and homeowners toward

higher revenue services is a key component of Porch's growth strategy. Average

? Revenue per Monetized Services in Quarter is the average revenue generated per

monetized service performed in a quarterly period. When calculating Average

Revenue per Monetized Service in quarter, average revenue is defined as total

quarterly service transaction revenues generated from monetized services.

The following table summarizes our monetized services and average revenue per
monetized service for each of the quarterly periods indicated:


                                              2022             2022             2022             2022
                                               Q1               Q2               Q3               Q4
Monetized Services in Quarter                 263,163          333,596          318,452                -
Average Revenue per Monetized Service in
Quarter                                     $     170 (1)    $     157 (1)    $     181        $       -

                                              2021             2021             2021             2021
                                               Q1               Q2               Q3               Q4
Monetized Services in Quarter                 190,733 (2)      316,674 (2)      338,157 (2)      267,683 (2)
Average Revenue per Monetized Service in
Quarter (adjusted)(1)                       $      88 (1)(2) $     113 (1)(2) $     133 (1)(2) $     150 (1)(2)

                                              2020             2020             2020             2020
                                               Q1               Q2               Q3               Q4
Monetized Services in Quarter                 152,165          181,520          198,165          169,949
Average Revenue per Monetized Service in
Quarter                                     $      93        $      86     
  $      97        $      98


     During the quarter ended December 31, 2021, the Company corrected an

immaterial error that impacted revenue and cost of revenue for the three

(1) months ended June 30, 2021 and September 30, 2021. Average Revenue per

Monetized Service in Quarter metrics were recalculated for the affected

quarters to show the impact of the adjustments.

The following tables shows the impact of this error on Average Revenue per
Monetized Service in Quarter:


                                               2021        2021         

2021 2021

                                                Q1          Q2           Q3 

Q4

Service Revenue (as previously reported)     $ 45,098    $  39,102    $  47,398    $ 34,351
Quarterly Impact of Revenue Adjustment
Recorded in Q4                                      -      (3,400)      (2,300)       5,700
Service Revenue (as adjusted)                $ 45,098    $  35,702    $  45,098    $ 40,051
Average Revenue per Monetized Service in
Quarter (adjusted)                           $     92    $     113    $     133    $    150
Average Revenue per Monetized Service in
Quarter (as previously reported)             $     92    $     129    $     144    $    132


                                       41

  Table of Contents

     During the quarter ended September 30, 2022, the Company corrected an

immaterial error that impacted the number of Monetized Services in Quarter.

(2) Monetized Services in Quarter and Average Revenue per Monetized Service in

Quarter metrics for the reporting periods starting March 30, 2021 and ending

     June 30, 2022 were recalculated for the affected quarters to show the impact
     of the adjustments.


                                               2022         2022         2022         2022
                                                Q1           Q2           Q3           Q4
Monetized Services in Quarter (as
previously reported)                           254,249      331,889            -            -
Adjustment                                       8,914        1,707            -            -
Monetized Services in Quarter (as
adjusted)                                      263,163      333,596            -            -

Average Revenue per Monetized Service in
Quarter (as previously reported)             $     176    $     158    $       -    $       -
Adjustment                                   $     (6)    $     (1)    $       -    $       -
Average Revenue per Monetized Service in
Quarter (as adjusted)                        $     170    $     157    $       -    $       -

                                               2021         2021         2021         2021
                                                Q1           Q2           Q3           Q4
Monetized Services in Quarter (as
previously reported)                           182,779      302,462      329,359      260,352
Adjustment                                       7,954       14,212        8,798        7,331
Monetized Services in Quarter (as
adjusted)                                      190,733      316,674      

338,157 267,683


Average Revenue per Monetized Service in
Quarter (as previously reported)             $      92    $     118    $     137    $     154
Adjustment                                   $     (4)    $     (5)    $     (4)    $     (4)
Average Revenue per Monetized Service in
Quarter (as adjusted)                        $      88    $     113    $   

133 $ 150

In 2022, the Company completed the acquisition of RWS. In 2021, the Company
completed acquisitions of V12 Data in Q1, HOA and Rynoh in Q2, AHP in Q3 and
Floify in Q4, which impacted the number of monetized services in the quarter.

Recent Developments

Adoption of New Accounting Standards

The Company early adopted Accounting Standards Update No. 2021-08, Business
Combinations (Topic 805): Accounting for Contract Assets and Contract
Liabilities from Contracts with Customers on January 1, 2022 and will apply the
guidance prospectively for business combinations that occur after the adoption
date. The adoption has no impact to the existing unaudited condensed
consolidated balance sheets, statements of operations, and statements of cash
flows.

Key Factors Affecting Operating Results


The Company has been implementing its strategy as a vertical software platform
for the home, by providing software and services to over 30,900 home services
companies, such as home inspectors, moving companies, utility companies,
warranty companies, etc. The Company's Insurance segment continues to grow
scale, through both policy count, and geographic expansion. The following are
key factors affecting the Company's operating results in the three and nine
months ended September 30, 2022:

The U.S housing market continues to see impacts from higher interest rates,

? existing home inventory tightening, and affordability challenges, impacting the

Vertical Software segment. For the quarter ended September 30, 2022, existing

home sales have declined over 22% on year over year.

The Company's Insurance division paid out a higher volume of claims from

? volatile weather events, including Hurricane Ian, during the quarter. Claims

   costs for these events were driven higher due in part to inflation-related
   pressures.


                                       42

  Table of Contents

During the third quarter of 2022, management identified various qualitative

factors and macroeconomic trends that collectively indicated that the Company

? had trigger events resulting in a $39.4 million goodwill impairment at the

Company's Insurance segment, and a $17.7 million impairment of intangible

assets for certain intangible assets within the Vertical Software segment.

? In April 2022, the Company completed the acquisition of Residential Warranty

Services ("RWS") with an aggregate purchase price of $39.0 million.

In 2021, the Company completed several acquisitions with an aggregate purchase

price of $346.3 million to acquire companies to expand the scope and nature of

the Company's services offerings, add additional team members with important

skillsets, and realize synergies. These acquisitions included V12 Data

? (acquired in January 2021), HOA (acquired in April 2021), Rynoh (acquired in

May 2021), AHP (acquired in September 2021) and Floify (acquired in October

2021). For a complete discussion of 2021 acquisitions, refer to Item 8 in the

Company's Annual Report on Form 10-K for the fiscal year ended December 31,

2021, as filed on March 16, 2022 (the "Annual Report on Form 10-K").

Continued investment in growing and expanding the Company's position in the

? home inspection industry including through core enterprise resource planning

and customer relationship management software offered by Inspection Support

Network LLC.

Continued investment in growing and expanding the Company's position in

? providing moving services to consumers as a result of the 2018 acquisition of

HireAHelper™, a provider of software and demand for moving companies.

Intentionally building operating leverage in the business by focusing on

? growing operating expenses at a slower rate than the growth in revenue.

Specifically, by increasing economies of scale related to fixed selling costs,

Moving Concierge call center operations and product and technology costs.

? Ongoing expansion in other software verticals related to the home and related

services such as title, warranty and mortgage software.

? Investments in consumer experience to drive higher conversion rates, including

investments in apps.

Investments in establishing and maintaining controls required by the

? Sarbanes-Oxley Act of 2002 ("SOX") and other internal controls across IT and

accounting organizations.

? Investments in data platforms and leveraging that data in pricing optimization

within insurance.

? Growth across the insurance business, including geographic expansion.

Basis of Presentation

The unaudited condensed consolidated financial statements and accompanying notes
of the Company include the accounts of the Company and its consolidated
subsidiaries and were prepared in accordance with GAAP. All significant
intercompany accounts and transactions are eliminated in consolidation.


The Company operates in two operating segments: Vertical Software and Insurance.
Operating segments are identified as components of an enterprise about which
separate discrete financial information is available for evaluation by the chief
operating decision-maker ("CODM") in making decisions regarding resource
allocation and assessing performance. The Company has determined that its Chief
Executive Officer is the CODM.

                                       43

Table of Contents

Components of Results of Operations

Total Revenue


The Company generates revenue from (1) software and service subscription revenue
generated from fees received for providing subscription access to the Company's
software platforms and subscription services across various industries; (2)
insurance revenue in the form of commissions from third-party insurance carriers
where Porch acts as an independent agent and commissions from reinsurers,
insurance and warranty premiums, policy fees and other insurance-related fees
generated through its own insurance carrier; (3) move-related service revenue
through fees received for connecting homeowners to service providers during time
of a move including movers, TV/Internet, warranty, and security monitoring
providers and for certain move related services for providing select services
directly to the homeowner; (4) post-move related revenue in the form of fees
earned from introducing homeowners to home service professionals including
handymen, plumbers, electricians, roofers etc., and for certain projects for
providing select services directly to the homeowner.

Software and service subscription revenue primarily relates to subscriptions to
the Company's software offerings across its verticals as well as marketing
software and services. The Company's subscription arrangements for this revenue
stream do not provide the customer with the right to take possession of the
software supporting the cloud-based application services. The Company's standard
subscription contracts are monthly contracts in which pricing is based on a
specified price per inspection completed through the software. Marketing
software and services are primarily contractual monthly recurring billings. Fees
earned for providing access to the subscription software are non-refundable and
there is no right of return. Revenue is recognized based on the amount which the
Company is entitled to for providing access to the subscription software during
the monthly contract term.

The Insurance segment offers various property-related insurance policies through
its own risk-bearing carrier and independent agency as well as a risk-bearing
home warranty company. Third-party insurance companies pay our agency upfront
and renewal commissions for selling their policies, reinsurers pay the Company
ceding commissions when premiums are ceded from owned insurance products, and
revenues are earned in the form of policy premiums collected from insureds from
owned insurance products. The Insurance segment also includes home warranty
revenue which mainly consists of premiums paid by warranty customers for the
Company's home warranty products.



Move-related transactions revenue arises when the Company connects service
providers with homeowners that meet pre-defined criteria and may be looking for
relevant services. Service providers include movers, TV/Internet, warranty, and
security monitoring providers. The Company earns revenue when consumers purchase
services from third-party providers. For moving products where the Company
manages the process of selecting the service provider and setting the price, the
Company generally invoices for projects on a fixed fee or time and materials
basis.

Post-move-related transaction revenue includes fees earned from introducing
consumers to home service providers as well as directly to the homeowner when
the Company manages the service. Revenue generated from service providers is
recognized at a point in time upon the connection of a homeowner to the service
provider. The Company generally invoices for managed services projects on a
fixed fee or time and materials basis.

Total Costs and Expenses

Operating expenses

Operating expenses are categorized into five categories:

 ? Cost of revenue;


 ? Selling and marketing;


 ? Product and technology;


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  Table of Contents

? General and administrative; and

? Impairment loss on intangible assets and goodwill.



The categories of operating expenses include both cash expenses and non-cash
charges, such as stock-based compensation, depreciation and amortization.
Depreciation and amortization are recorded in all operating expense categories,
and consist of depreciation from property, equipment and software and intangible
assets.

Cost of revenue primarily consists of insurance claims losses and loss
adjustment expenses, claims personnel costs, warranty claims, third-party
providers for executing moving labor and handyman services when the Company is
managing the job, data costs related to marketing campaigns, certain call center
costs, credit card processing and merchant fees and operational cost of SaaS
businesses.

Selling and marketing expenses primarily consist of payroll, employee benefits
and stock-based compensation expense, and other headcount related costs
associated with sales efforts directed toward companies and consumers, and
deferred policy acquisition costs ("DAC") of new and renewal insurance
contracts. Also included are any direct costs to acquire customers, such as
search engine optimization, marketing costs and affiliate and partner leads.


The Company capitalizes DAC, which consists primarily of commissions, premium
taxes, policy underwriting, and production expenses directly related to the
successful acquisition by the Company's insurance subsidiary of new or renewal
insurance contracts. DAC are amortized to expense on a straight-line basis over
the terms of the policies to which they relate, which is generally one year. DAC
is also reduced by ceding commissions paid by reinsurance companies which
represent recoveries of acquisition costs. DAC is periodically reviewed for
recoverability and adjusted if necessary.

Product and technology development costs primarily consist of payroll, employee
benefits, stock-based compensation expense, other headcount-related costs
associated with product development, net of costs capitalized as internally
developed software. Also included are cloud computing, hosting and other
technology costs, software subscriptions, professional services and amortization
of internally developed software.

General and administrative expenses primarily consist of expenses associated
with functional departments for finance, legal, human resources and executive
management. The primary categories of expenses include payroll, employee
benefits, stock-based compensation expense and other headcount related costs,
rent for office space, legal and professional fees, taxes, licenses and
regulatory fees, merger and acquisition transaction costs, and other
administrative costs.

Impairment loss on intangible assets and goodwill results from circumstances
when the fair value of a reporting unit or asset group is less than its carrying
amount. Goodwill and indefinite-lived intangible assets are subject to annual
impairment assessments. All intangible assets and goodwill are also subject to
impairment assessments whenever facts and circumstances indicate that these
assets may be impaired. See Impairment of Long-Lived Assets and Impairment of
Goodwill sections of Critical Accounting Policies and Estimates for the
description of methods used to determine these impairment losses.

Critical Accounting Policies and Estimates


The preparation of financial statements in conformity with GAAP requires
management to make estimates, judgments, and assumptions that affect the amounts
reported and disclosed in the unaudited condensed consolidated financial
statements and accompanying notes. On an ongoing basis these estimates, which
include, but are not limited to, impairment losses on intangible assets and
goodwill, estimated variable consideration for services performed, estimated
lifetime value of the insurance agency commissions, current estimate for credit
losses, depreciable lives for property and equipment, the valuation of and
useful lives for acquired intangible assets, the valuation allowance on deferred
tax assets, assumptions used in stock-based compensation expense, unpaid losses
for insurance claims and loss adjustment expenses, contingent consideration,
earnout liabilities and private warrant liabilities, all of which are evaluated
by management. Actual results could differ materially from those estimates,
judgments, and assumptions.

                                       45

  Table of Contents

At least quarterly, the Company evaluates estimates and assumptions and makes
changes accordingly. For information on the Company's significant accounting
policies, see Note 1 in the notes to the unaudited condensed consolidated
financial statements included in Part I, Item 1 of this Quarterly Report.

During the three months ended September 30, 2022, we identified additional
critical accounting estimates related to the impairment of long-lived assets and
impairment of goodwill. During the fiscal year, we identified various
qualitative factors with respect to long-lived assets and goodwill in the
Company's reporting units that collectively indicated that the Company had
triggering events including a sustained decrease in stock price, increased costs
due to inflationary pressures, and a deterioration of the macroeconomic
environment in the housing and real estate industry.

Impairment of Long-Lived Assets

We test our long-lived asset groups when changes in circumstances indicate their
carrying value may not be recoverable. Events that trigger a test for
recoverability include a significant decrease in the market price for a
long-lived asset, significant negative industry or economic trends, an
accumulation of costs significantly in excess of the amount originally expected
for the acquisition or construction of a long-live asset, a current-period
operating or cash flow loss combined with a history of operating or cash flow
losses or a projection or forecast that demonstrates continuing losses
associated with the use of a long-lived asset or a sustained decrease in share
price. When a triggering event occurs, a test for recoverability is performed,
comparing projected undiscounted future cash flows to the carrying value of the
asset group. If the test for recoverability identifies a possible impairment,
the asset group's fair value is measured relying primarily on a discounted cash
flow method. An impairment charge is recognized for the amount by which the
carrying value of the asset group excess its estimated fair value. When an
impairment loss is recognized for assets to be held and used, the adjusted
carrying amounts for those assets are depreciated over their remaining useful
life.

We evaluate long-lived assets at the lowest level at which independent cash
flows can be identified, which is dependent on the strategy and expected future
use of our long-lived assets. We evaluate corporate assets or other long-lived
assets that are not asset group-specific at the consolidated level.

We estimate the fair value of an asset group using the income approach. The
income approach uses cash flow projections. Inherent in our development of cash
flow projections are assumptions and estimates derived from a review of our
operating results, business plan forecasts, expected growth rates, and cost of
capital, similar to those a market participant would use to assess fair value.
We also make certain assumptions about future economic conditions and other
data. Many of these factors used in assessing fair value are outside the control
of management and these assumptions and estimates may change in future periods.

During the three months ended September 30, 2022, the Company recorded
impairment charges of $17.7 million, related to its Vertical Software segment.

Impairment of Goodwill


We test goodwill for impairment annually or whenever events or changes in
circumstances indicate that an impairment may exist. We assess qualitative
factors to determine whether it is more likely than not that the fair value of a
reporting unit is less than its carrying amount. Factors that indicate the fair
value of a reporting unit may be less than its carrying amount include industry
and market considerations such as a deterioration in the economic environment or
a decline in market-dependent multiples or metrics, overall financial
performance such as negative or declining cash flows or a decline in actual or
planned revenue or earnings, increased cost factors that have a negative effect
on earnings and cash flows, or a sustained decrease in share price. The process
for evaluating potential impairment of goodwill is highly subjective and
requires significant judgment. If factors indicate that the fair value of the
reporting unit is less than its carrying amount, we perform a quantitative
assessment and the fair value of the reporting unit is estimated by using a
combination of market approaches based on peer performance and discounted cash
flow methodologies. If the carrying value of the reporting unit exceeds its fair
value, an impairment loss equal to the excess is recorded.

Determining the fair value of a reporting unit is judgmental in nature and
involves the use of significant estimates and assumptions to evaluate the impact
of operating and macroeconomic changes on each reporting unit. The fair value


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of each reporting unit was estimated using a combination of a discounted cash
flow methodology and the market valuation approach using publicly traded company
multiples in similar businesses. This analysis requires significant judgments,
including estimation of future cash flows, which is dependent on internally
developed forecasts, estimation of the long-term rate of growth for our
business, estimation of the useful life over which cash flows will occur, and
determination of our weighted average cost of capital, which is risk-adjusted to
reflect the specific risk profile of the reporting unit being tested. The
weighted average cost of capital used in our most recent impairment test was
risk-adjusted to reflect the specific risk profile of the reporting units and
ranged from 17% to 20%.

During the three months ended September 30, 2022, management identified various
qualitative factors that collectively, indicated that the Company had triggering
events, including a sustained decrease in stock price, increased costs due to
inflationary pressures, and a deterioration of the macroeconomic environment in
the housing and real estate industry. The Company performed a valuation of both
the Vertical Software and Insurance reporting units using a combination of
market approaches based on peer performance and discounted cash flow or dividend
discount model methodologies. Given the results of the quantitative assessment,
the Company determined that the Insurance reporting unit's goodwill was
impaired.

During the three months ended September 30, 2022, the Company recorded
impairment charges of $39.4 million, related to its Insurance segment.


There were no other changes to the critical accounting policies discussed in the
Company's Annual Report on Form 10-K. For a complete discussion of the Company's
Annual Report.

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Results of Operations

The following table sets forth the Company's historical operating results for
the periods indicated:

                                                            Three Months Ended September 30,                     Nine Months Ended September 30,
                                                       2022          2021      $ Change   % Change         2022           2021       $ Change    % Change

                                                                                         (dollar amounts in thousands)
Revenue                                             $   75,366    $   62,769     12,597         20 %    $   208,696    $  140,852   $   67,844         48 %
Operating expenses:
Cost of revenue                                         33,269        19,158     14,111         74 %         83,016        44,587       38,429         86 %
Selling and marketing                                   30,245        22,874      7,371         32 %         84,815        60,636       24,179         40 %
Product and technology                                  14,438        11,317      3,121         28 %         44,446        34,158       10,288         30 %
General and administrative                              25,257        22,034      3,223         15  %        80,360        66,463       13,897         21 %
Impairment loss on intangible assets and goodwill       57,057             -     57,057         NM           57,057             -       57,057        

NM

Total operating expenses                               160,266        75,383     84,883        113  %       349,694       205,844      143,850         70 %
Operating loss                                        (84,900)      (12,614)   (72,286)        573 %      (140,998)      (64,992)     (76,006)        117 %
Other income (expense):
Interest expense                                       (2,085)       (1,857)      (228)         12 %        (6,236)       (4,296)      (1,940)         45 %
Change in fair value of earnout liability                   43         7,413    (7,370)         NM           13,809      (15,388)       29,197    

NM

Change in fair value of private warrant liability 124 2,692 (2,568) NM

           14,391      (17,521)       31,912     

NM

Gain (loss) on extinguishment of debt                        -       (3,133)      3,133         NM                -         5,110      (5,110)  

NM

Investment income and realized gains, net of
investment expenses                                        335           248         87         35 %            775           448          327         73 %
Other income, net                                           69           316      (247)       (78) %           (37)           225        (262)      (116) %
Total other income (expense)                           (1,514)         5,679    (7,193)         NM           22,702      (31,422)       54,124    

NM

Loss before income taxes                              (86,414)       (6,935)   (79,479)      1,146 %      (118,296)      (96,414)     (21,882)         23 %
Income tax benefit (expense)                                23         1,836    (1,813)         NM            (268)         9,917     (10,185)         NM
Net loss                                            $ (86,391)    $  (5,099)   (81,292)      1,594 %    $ (118,564)    $ (86,497)   $ (32,067)         37 %


NM = Not Meaningful

Revenue

Three months ended September 30, 2022 compared to three months ended
September 30, 2021:

Total revenue increased by $12.6 million, or 20%, from $62.8 million in the
three months ended September 30, 2021 to $75.4 million in the same period in
2022. The increase in revenue in 2022 is primarily driven by the 2022 and 2021
acquisitions, organic growth, and accelerated growth of these acquisitions. In
April 2022, the Company acquired RWS for an aggregate purchase price of $39.0
million. During 2021, the Company acquired a number of businesses with an
aggregate purchase price of $346.3 million as disclosed in the Company's Annual
Report on Form 10-K.  These acquisitions included V12 Data (acquired in January
2021), HOA (acquired in April 2021), Rynoh (acquired in May 2021), AHP (acquired
in September 2021) and Floify (acquired in October 2021). Floify and RWS were
not owned by the Company during the three months ended September 30, 2021, and,
therefore no revenue was recognized from these businesses during that period.

During the quarter ended December 31, 2021, the Company corrected an immaterial
error related to revenue from claims fees and contra claims expense, which was
recorded in the fourth quarter of 2021. This error impacted revenue

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and cost of revenue for the three months ended June 30, 2021, and September 30,
2021
. The correction did not impact operating loss or net loss in these periods.


The following table summarizes the impact of the correction by quarter (in
thousands):

                                                                Quarter ended
                               March 31, 2021      June 30, 2021      September 30, 2021      December 31, 2021        Total
Revenue increase
(decrease)                    $              -    $       (3,400)    $            (2,300)    $             5,700    $          -
Cost of revenue increase
(decrease)                                   -              3,400                   2,300                (5,700)               -
Net loss impact               $              -    $             -    $                  -    $                 -    $          -

Nine months ended September 30, 2022, compared to nine months ended
September 30, 2021:

Total revenue increased by $67.8 million, or 48% from $140.9 million in the nine
months ended September 30, 2021, to $208.7 million in the same period in 2022.
During 2022 and 2021, the Company acquired a number of businesses with an
aggregate purchase price of $346.3 million as disclosed in the Company's Annual
Report on Form 10-K.  These acquisitions included V12 Data (acquired in January
2021), HOA (acquired in April 2021), Rynoh (acquired in May 2021), AHP (acquired
in September 2021), Floify (acquired in October 2021) and RWS (acquired in April
2022). Thus, the increase in revenue in 2022 is primarily driven by the 2022 and
2021 acquisitions, accelerated growth after acquisition and organic growth.

During the quarter ended December 31, 2021, the Company corrected an immaterial
error related to revenue from claims fees and contra claims expense, which was
recorded in the fourth quarter of 2021. This error impacted revenue and cost of
revenue for the three months ended June 30, 2021 and September 30, 2021. The
correction did not impact operating loss or net loss in these periods. See the
table above for the impact of the correction by quarter.

Cost of Revenue

Three months ended September 30, 2022, compared to three months ended
September 30, 2021:


Cost of revenue increased by $14.1 million, or 74%, from $19.2 million in the
three months ended September 30, 2021 to $33.3 million in the same period in
2022. The increase in the cost of revenue was primarily attributable to the 2022
and 2021 acquisitions of RWS (acquired in April 2022), V12 Data (acquired in
January 2021), HOA (acquired in April 2021), Rynoh (acquired in May 2021), AHP
(acquired in September 2021), and Floify (acquired in October 2021). Floify and
RWS was not owned by the Company during the three months ended September 30,
2021 and, therefore, no cost of revenue was recognized from this business during
that period. Thus, the increase in cost of revenue in 2022 is primarily driven
by the 2022 and 2021 acquisitions. Higher loss and loss adjustment expense at
the Company's insurance segment, due primarily to a higher number of claims paid
due to weather events, including Hurricane Ian, during the quarter. Claims costs
for these events were driven higher due in part to inflation-related pressures.
As a percentage of revenue, cost of revenue represented 44% of revenue in the
three months ended September 30, 2022 compared with 31% in the same period in
2021. Cost of revenue as a percentage of revenue is higher due to the mix shift
in business with insurance as the claims and loss and loss adjustment expense is
recorded in cost of revenue.

Nine months ended September 30, 2022, compared to nine months ended
September 30, 2021:


Cost of revenue increased by $38.4 million, or 86% from $44.6 million in the
nine months ended September 30, 2021, to $83 million in the same period in 2022.
The increase in the cost of revenue was primarily attributable to the 2022 and
2021 acquisitions of RWS (acquired in April 2022),V12 Data (acquired in January
2021), HOA (acquired in April 2021), Rynoh (acquired in May 2021), AHP (acquired
in September 2021), Floify (acquired in October 2021). Thus, the increase in
cost of revenue in 2022 is primarily driven by the 2022 and 2021 acquisitions.
Higher loss and loss adjustment expense at the Company's insurance segment, due
primarily to a higher number of claims paid due to volatile non-catastrophe
summer weather events, including Hurricane Ian, during the quarter. Claims costs
for these events were driven higher due in part to inflation-related pressures.
As a percentage of revenue, cost of revenue represented 40% of

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revenue in the nine months ended September 30, 2022, compared with 32% in the
same period in 2021. Cost of revenue as a percentage of revenue is higher due to
the mix shift in business with insurance as the claims and loss and loss
adjustment expense is recorded in cost of revenue.

Selling and marketing

Three months ended September 30, 2022, compared to three months ended
September 30, 2021:


Selling and marketing expenses increased by $7.4 million, or 32%, from $22.9
million in the three months ended September 30, 2021 to $30.2 million in the
same period in 2022. The increase is due to $7.7 million related to the selling
and marketing costs of the acquired businesses comprised of RWS, Floify, AHP. As
a percentage of revenue, selling and marketing expenses represented 40% of
revenue in the three months ended September 30, 2022 compared with 36% in the
same period in 2021.

Nine months ended September 30, 2022, compared to nine months ended
September 30, 2021:


Selling and marketing expenses increased by $24.2 million, or 40% from $60.6
million in the nine months ended September 30, 2021, to $84.8 million in the
same period in 2022. The increase is due to $21.6 million related to the selling
and marketing costs of the acquired businesses comprised of RWS, Floify and AHP,
Rynoh, HOA. Growth in the insurance and software and subscription businesses
further contributed to the increase. This was partially offset by a decrease of
$1.3 million in stock-based compensation expenses. As a percentage of revenue,
selling and marketing expenses represented 41% of revenue in the nine months
ended September 30, 2022, compared with 43% in the same period in 2021. The
improvement in selling and marketing expenses as a percentage of revenue is due
to the growing economies of scale across the Company's Vertical Software and
Insurance segments.

Product and technology

Three months ended September 30, 2022, compared to three months ended
September 30, 2021:


Product and technology expenses increased by $3.1 million, or 28%, from $11.3
million in the three months ended September 30, 2021 to $14.4 million in the
same period in 2022. The increase is mainly due to $4.9 million increase in
product and technology costs of the acquired businesses, most notably Floify.
This was partially offset by $0.5 million lower stock-based compensation
expense. As a percentage of revenue, product and technology expenses represented
19% of revenue in the three months ended September 30, 2022 compared with 18% in
the same period in 2021.

Nine months ended September 30, 2022, compared to nine months ended
September 30, 2021:


Product and technology expenses increased by $10.3 million, or 30% from $34.2
million in the nine months ended September 30, 2021, to $44.4 million in the
same period in 2022. The increase is mainly due to $13.6 million increase in
product and technology costs of the acquired businesses, most notably HOA,
Floify, Rynoh, RWS and AHP. This was partially offset by $1.6 million lower
stock-based compensation expense. As a percentage of revenue, product and
technology expenses represented 21% of revenue in the nine months ended
September 30, 2022, compared with 24% in the same period in 2021. The
improvement in product and technology expenses as a percentage of revenue is due
to the growing economies of scale in the overall business.

General and administrative

Three months ended September 30, 2022,compared to three months ended
September 30, 2021:

General and administrative expenses increased by $3.2 million, or 15%, from $22
million in the three months ended September 30, 2021 to $25.3 million in the
same period in 2022, primarily due to higher general and administrative expenses
of Floify and RWS, and additional investment in corporate resources and systems,
as well as SOX implementation.

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Also, stock-based compensation expense for the three months ended
September 30, 2022 was $0.6 million lower than in the same period in 2021.

Nine months ended September 30, 2022, compared to nine months ended
September 30, 2021:

General and administrative expenses increased by $13.9 million, or 21% from
$66.5 million in the nine months ended September 30, 2021, to $80.4 million in
the same period in 2022. In the nine months ended September 30, 2022, general
and administrative expenses included $9.5 million related to the HOA, RWS, AHP,
Floify and Rynoh. The increase is also due to costs related to increased hiring
of corporate administrative resources, audit and accounting fees, as well as
consulting fees related to the ongoing SOX requirements. In addition, during the
nine months ended September 30, 2022, there was a loss on revaluation of
contingent consideration of $5.3 million as compared to a gain of $0.4 million
during the same period in 2021. This was offset by stock-based compensation
expense for the nine months ended September 30, 2022, which was $5.8 million
lower than in the same period in 2021.

Impairment loss on intangible assets and goodwill

Three months ended September 30, 2022, compared to three months ended
September 30, 2021:


In the three months ended September 30, 2022, the Company recorded impairment
losses on intangible assets and goodwill totaling $57.1 million, which included
a $39.4 million goodwill impairment at its Insurance segment, and a $17.7
million intangible impairment at its Vertical Software segment. These impairment
charges reflect recent continued inflationary pressures, the Company's common
stock valuation, and broad disruptions in the equity markets, specifically for
technology and property and casualty insurance companies. There were no
impairment losses on intangible assets and goodwill in the same period in 2021.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


In the nine months ended September 30, 2022, the Company recorded impairment
losses on intangible assets and goodwill totaling $57.1 million, which included
a $39.4 million goodwill impairment at its Insurance segment, and a $17.7
million intangible impairment at its Vertical Software segment. These impairment
charges reflect recent continued inflationary pressures, the Company's common
stock valuation, and broad disruptions in the equity markets, specifically for
technology and property and casualty insurance companies. There were no
impairment losses on intangible assets and goodwill in the same period in 2021.

Interest expense, net

Three months ended September 30, 2022 compared to three months ended
September 30, 2021:


Interest expense increased by $0.3 million, or 12%, from $1.9 million in the
three months ended September 30, 2021 to $2.1 million in the same period in
2022. This was primarily due to issuance of $425 million of Convertible Senior
Notes in September 2021, that in part was used to pay off the $42.1 million of
Senior Secured Term Loans that were outstanding at June 30, 2021. The total
level of interest-bearing debt balance was $425.6 million at January 1, 2022 and
$50.8 million at January 1, 2021 and this higher outstanding debt balance was
the primary reason for the increased interest expense.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:

Interest expense increased by $1.9 million, or 44% from $4.3 million in the nine
months ended September 30, 2021, to $6.2 million in the same period in 2022.
This was primarily due to issuance of $425 million of Convertible Senior Notes
in September 2021, that in part was used to pay off the $42.1 million of Senior
Secured Term Loans that were outstanding at June 30, 2021. The higher
outstanding debt balance was the primary reason for the increased interest
expense.

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Change in fair value of earnout liability

Three months ended September 30, 2022 compared to three months ended
September 30, 2021:


Changes in fair value of earnout liability were less than $0.1 million (gain)
and $7.4 million (gain) in the three months ended September 30, 2022 and 2021,
respectively. The decrease in fair value was primarily due to the decline in the
stock price at September 30, 2022 as compared to September 30, 2021.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


Changes in fair value of earnout liability were $14.4 million (gain) and $15.4
million (loss) in the nine months ended September 30, 2022 and 2021,
respectively. The decrease in fair value was primarily due to the decline in the
stock price at September 30, 2022 as compared to September 30, 2021. During the
nine months ended September 30, 2021, $25.8 million of the earnout liability was
reclassified to additional paid in capital as a result of a vesting event in
March 2021.

Change in fair value of private warrant liability

Three months ended September 30, 2022 compared to three months ended
September 30, 2021:

Changes in fair value of private warrant liability were $0.1 million (gain) and
$2.7 million (gain) in the three months ended September 30, 2022 and 2021,
respectively. The decrease in fair value was primarily due to the decline in the
stock price at September 30, 2022 as compared to September 30, 2021.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


Changes in fair value of private warrant liability were $14.4 million (gain) and
$17.5 million (loss) in the nine months ended September 30, 2022 and 2021,
respectively. The decrease in fair value was primarily due to the decline in the
stock price at September 30, 2022 as compared to September 30, 2021.

Investment income and realized gains, net of investment expenses

Three months ended September 30, 2022 compared to three months ended
September 30, 2021:


Investment income and realized gains, net of investment expenses was $0.3
million and $0.2 million in the three months ended September 30, 2022 and 2021,
respectively. In April 2021, the Company acquired HOA, which maintains a
short-term and long-term investment portfolio that generated investment income
for nine months in 2021.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


Investment income and realized gains, net of investment expenses was $0.8
million and $0.4 million in the nine months ended September 30, 2022 and 2021,
respectively. In April 2021, the Company acquired HOA, which maintains a
short-term and long-term investment portfolio that generated investment income
for nine months in 2021. The Company did not have any material investments
prior
to April 2021.

Income tax benefit (expense)

Three months ended September 30, 2022 compared to three months ended
September 30, 2021:

Income tax benefit of $23 thousand and $1.8 million was recognized for the three
months ended September 30, 2022 and 2021, respectively. The difference between
the Company's effective tax rates for the 2022 period and the U.S. statutory
rate of 21% was primarily due to a full valuation allowance related to the
Company's net deferred assets. The difference between the Company's effective
tax rates for the 2021 period and the U.S. statutory rate of 21% was

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primarily due to the release of a portion of the valuation allowance due to
deferred tax liabilities created by certain acquisitions.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


Income tax expense of $0.3 million and income tax benefit of $9.9 million was
recognized for the nine months ended September 30, 2022 and 2021, respectively.
The difference between the Company's effective tax rates for the 2022 period and
the U.S. statutory rate of 21% was primarily due to a full valuation allowance
related to the Company's net deferred assets. The difference between the
Company's effective tax rates for the 2021 period and the U.S. statutory rate of
21% was primarily due to the release of a portion of the valuation allowance due
to deferred tax liabilities created by certain acquisitions.

Segment Results of Operations

The Company operates the business as two reportable segments that are also
operating segments: Vertical Software and Insurance. For additional information
about these segments, see Note 14 in the notes to the unaudited condensed
consolidated financial statements included in Part I, Item 1 of this Quarterly
Report.

Segment Revenue

                                                                 Three Months Ended September 30, 2022                                  Nine 

Months Ended September 30, 2022

                                                     Vertical Software
                                                          Segment                                 Insurance Segment      Vertical Software Segment                         Insurance Segment
Revenue:
Software and service subscriptions                 $              17,529                         $                 -    $                    55,165                       $                 -
Move-related transactions (excluding insurance)                   21,569   
                                       -                         51,155                                         -
Post-move transactions                                             5,365                                           -                         15,644                                         -
Insurance                                                              -                                      30,903                              -                                    86,732
Total revenue                                      $              44,463                         $            30,903    $                   121,964                       $            86,732


                                                                 Three Months Ended September 30, 2021                                  Nine 

Months Ended September 30, 2021

                                                     Vertical Software
                                                          Segment                                 Insurance Segment      Vertical Software Segment                         Insurance Segment
Revenue:
Software and service subscriptions                 $              15,238                         $                 -    $                    38,716                       $                 -
Move-related transactions (excluding insurance)                   21,576   
                                       -                         46,742                                         -
Post-move transactions                                             5,473                                           -                         16,171                                         -
Insurance                                                              -                                      20,482                              -                                    39,223
Total revenue                                      $              42,287                         $            20,482    $                   101,629                       $            39,223

Three months ended September 30, 2022 compared to three months ended September
30, 2021
:


For the three months ended September 30, 2022, Vertical Software segment revenue
was $44.5 million or 59.0% of total revenue for the same period. For the three
months ended September 30, 2021, Vertical Software segment revenue was $42.3
million or 67.0% of total revenue for the same period. Software and service
subscriptions revenue increased from $13.0 million to $20.5 million as the
Company acquired RWS in April 2022, and Floify in October 2021. Thus, the
increase in revenue in 2022 is primarily driven by the recent acquisitions,
accelerated growth after acquisition and organic growth.

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Insurance segment revenue was $30.9 million or 41.0% of total revenue for the
three months ended September 30, 2022. Insurance segment revenue was $20.5
million or 33.0% of total revenue for the three months ended September 30, 2021.
The increase is mainly due to the acquisitions of RWS (acquired in April 2022)
and AHP (acquired in September 2021), and the accelerated growth of these
businesses after acquisition, as well as organic growth of the Company's
existing insurance operation of HOA.

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


For the nine months ended September 30, 2022, Vertical Software segment revenue
was $122.0 million or 58.4% of total revenue for the same period. For the nine
months ended September 30, 2021, Vertical Software segment revenue was $101.6
million or 72.0% of total revenue for the same period. Software and service
subscriptions revenue increased as the Company acquired RWS in April 2022, Rynoh
in May 2021 and Floify in October 2021. Thus, the increase in revenue in 2022 is
primarily driven by the 2021 acquisitions, accelerated growth after acquisition
and organic growth.

Insurance segment revenue was $86.7 million for the nine months ended
September 30, 2022, and represented 41.6% of total revenue for the same period.
For the nine months ended September 30, 2021, Insurance segment revenue was
$39.2 million or 28.0% of total revenue for the same period. The increase is
mainly due to the acquisitions of RWS (acquired in April 2022), AHP (acquired in
September 2021) and HOA (acquired in April 2021), and the accelerated growth of
these businesses after acquisition, as well as the organic growth of HOA.

Segment Adjusted EBITDA (Loss)


Segment Adjusted EBITDA (loss) is defined as revenue less operating expenses
associated with the segments. Segment Adjusted EBITDA (loss) also excludes
non-cash items, certain transactions that are not indicative of ongoing segment
operating and financial performance and are not reflective of the Company's core
operations. See Note 14 in the notes to the unaudited condensed consolidated
financial statements included in Part I, Item 1 of this Quarterly Report for
additional information.

                                                 Three Months Ended September 30,                  Nine Months Ended September 30,
                                                   2022                           2021               2022                          2021
Segment adjusted EBITDA (loss):
Vertical Software                          $            4,956                 $     7,712    $           13,978                $    19,041
Insurance                                             (2,317)                       5,473               (4,099)                      3,067
Corporate and Other(1)                               (15,611)                    (12,312)              (44,190)                   (40,754)
Total segment adjusted EBITDA (loss)(2)    $         (12,972)                 $       873    $         (34,311)                $  (18,646)


(1) Includes costs that are not directly attributable to reportable segments, as
well as certain shared costs.

(2) See reconciliation of adjusted EBITDA (loss) to net loss below.

Non-GAAP Financial Measures

This Quarterly Report includes non-GAAP financial measures, such as Adjusted
EBITDA (loss), Adjusted EBITDA (loss) as a percent of revenue, and average
revenue per monetized service.


The Company defines Adjusted EBITDA (loss) as net income (loss) adjusted for
interest expense, net, income taxes, other expenses, net, depreciation and
amortization, impairment loss on intangible assets and goodwill, non-cash long-
losses and impairment of property, equipment and software, stock-based
compensation expense and acquisition-related impacts, amortization of intangible
assets, gains (losses) recognized on changes in the value of contingent
consideration arrangements, if any, gain or loss on divestures and certain
transaction costs. Adjusted EBITDA (loss) as a percent of revenue is defined as
Adjusted EBITDA (loss) divided by GAAP total revenue. Average revenue per
monetized services in quarter is the average revenue generated per monetized
service performed in a quarterly period. When calculating average revenue per
monetized service in a quarter, average revenue is defined as total quarterly
service transaction revenues generated from monetized services.

                                       54

Table of Contents


Company management uses these non-GAAP financial measures as supplemental
measures of the Company's operating and financial performance, for internal
budgeting and forecasting purposes, to evaluate financial and strategic planning
matters, and to establish certain performance goals for incentive programs. The
Company believes that the use of these non-GAAP financial measures provides
investors with useful information to evaluate the Company's operating and
financial performance and trends and in comparing Porch's financial results with
competitors, other similar companies and companies across different industries,
many of which present similar non-GAAP financial measures to investors. However,
the Company's definitions and methodology in calculating these non-GAAP measures
may not be comparable to those used by other companies. In addition, the Company
may modify the presentation of these non-GAAP financial measures in the future,
and any such modification may be material.

You should not consider these non-GAAP financial measures in isolation, as a
substitute to or superior to financial performance measures determined in
accordance with GAAP. The principal limitation of these non-GAAP financial
measures is that they exclude specified income and expenses, some of which may
be significant or material, that are required by GAAP to be recorded in the
Company's consolidated financial statements. The Company may also incur future
income or expenses similar to those excluded from these non-GAAP financial
measures, and the presentation of these measures should not be construed as an
inference that future results will be unaffected by unusual or non-recurring
items. In addition, these non-GAAP financial measures reflect the exercise of
management judgment about which income and expense are included or excluded in
determining these non-GAAP financial measures.

See the reconciliation tables below for more details regarding these non-GAAP
financial measures, including the reconciliation of non-GAAP financial measures
to the most directly comparable GAAP financial measures.

Revenue Less Cost of Revenue


The following table reconciles revenue less cost of revenue to operating loss
for the three and nine months ended September 30, 2022 and 2021, respectively
(dollar amounts in thousands):

                                               Three Months Ended September 30,              Nine Months Ended September 30,
                                                  2022                   2021                   2022                   2021
Revenue                                     $          75,366      $          62,769      $         208,696      $        140,852
Less: Cost of revenue                                (33,269)               (19,158)               (83,016)              (44,587)
Revenue less cost of revenue                           42,097                 43,611                125,680                96,265
Less: Selling and marketing costs                      30,245                 22,874                 84,815                60,636
Less: Product and technology costs                     14,438                 11,317                 44,446                34,158
Less: General and administrative costs                 25,257                 22,034                 80,360                66,463
Less: Impairment loss on intangible
assets and goodwill                                    57,057                      -                 57,057                     -
Total operating expenses                    $         160,266      $       
  75,383      $         349,694      $        205,844
Operating loss                              $        (84,900)      $        (12,614)      $       (140,998)      $       (64,992)

Three months ended September 30, 2022 compared to three months ended September
30, 2021
:

Revenue less cost of revenue decreased by $1.5 million, or 3.5% from $43.6
million in the three months ended September 30, 2021 to $42.1 million in the
three months ended September 30, 2022. During 2022, the Company acquired RWS.
During 2021, the Company acquired a number of businesses, including Rynoh
(acquired in May 2021), AHP (acquired in September 2021) and Floify (acquired in
October 2021). Floify and RWS were not owned by the Company during the three
months ended September 30, 2021 and, therefore, no cost of revenue was
recognized from these businesses during that period. The decreased revenue less
cost of revenue in 2022 is primarily driven by higher loss and loss adjustment
expense related to the insurance business.

                                       55

Table of Contents

Nine months ended September 30, 2022 compared to nine months ended
September 30, 2021:


Revenue less cost of revenue increased by $29.4 million, or 30.6% from $96.3
million in the nine months ended September 30, 2021 to $125.7 million in the
nine months ended September 30, 2022. During 2022, the Company acquired RWS.
During 2021, the Company acquired a number of businesses with an aggregate
purchase price of $346.3 million as disclosed in the Company's Annual Report on
Form 10-K. These acquisitions included V12 Data (acquired in January 2021), HOA
(acquired in April 2021), Rynoh (acquired in May 2021), AHP (acquired in
September 2021) and Floify (acquired in October 2021). These businesses were not
owned by the Company for the entire nine months ended September 30, 2022,
therefore, less revenue less cost of revenue was recognized from these
businesses during that period. Thus, the increase revenue less cost of revenue
in 2022 is primarily driven by the 2022 and 2021 acquisitions, accelerated
growth after acquisition and organic growth.

Adjusted EBITDA (loss)


The following table reconciles net loss to Adjusted EBITDA (loss) for the three
and nine months ended September 30, 2022 and 2021 (dollar amounts in thousands):

                                              Three Months Ended September 30,            Nine Months Ended September 30,
                                                 2022                   2021                 2022                   2021
Net loss                                   $        (86,391)      $        (5,099)     $       (118,564)      $       (86,497)
Interest expense                                       2,085                 1,857                 6,236                 4,296
Income tax benefit (expense)                            (23)               (1,836)                   268               (9,917)
Depreciation and amortization                          8,676                 4,431                21,574                10,787
Loss (gain) on extinguishment of debt                      -                 3,133                     -               (5,110)
Other expense (income), net                             (69)                 (316)                    37                 (225)
Impairment loss on intangible assets
and goodwill                                          57,057                     -                57,057                     -
Non-cash losses and impairment of
property, equipment and software                          31                    76                   101                   216
Non-cash stock-based compensation
expense                                                5,089                 6,579                20,645                30,627
Revaluation of contingent consideration                  565                   195                 5,251                 (380)
Revaluation of earnout liability                        (43)               (7,413)              (13,809)                15,388
Revaluation of private warrant
liability                                              (124)               (2,692)              (14,391)                17,521
Acquisition and related expense                          175                 1,958                 1,284                 4,648
Adjusted EBITDA (loss)                     $        (12,972)      $        

873 $ (34,311) $ (18,646)
Adjusted EBITDA (loss) as a percentage
of revenue

                                              (17) %                   1 %                (16) %                (13) %


Adjusted EBITDA (loss) for the three months ended September 30, 2022 was $13
million, a $13.9 million decline from Adjusted EBITDA of $0.9 million for the
same period in 2021. Adjusted EBITDA (loss) for the nine months ended September
30, 2022 was $34.3 million, a $15.7 million decline from Adjusted EBITDA (loss)
of $18.6 million for the same period in 2021. During 2022, the Company acquired
RWS for an aggregate purchase price of $39.0 million. During 2021, the Company
acquired a number of businesses with an aggregate purchase price of $346.3
million as disclosed in the Company's Annual Report on Form 10-K. These
acquisitions included V12 Data (acquired in January 2021), HOA (acquired in
April 2021), Rynoh (acquired in May 2021), AHP (acquired in September 2021) and
Floify (acquired in October 2021). RWS and Floify were not owned by the Company
during the three and nine months ended September 30, 2021 and, therefore, no
revenue and Adjusted EBITDA (loss) was recognized from this business during
these periods. The decline in Adjusted EBITDA (loss) in 2022 is primarily driven
by the macro housing environment affecting both segments, and higher volume of
claims paid out by HOA in the second and third quarter of 2022, affecting the
Insurance segment. Continued investments in sales and marketing and product and
technology related to consumer experience, app build out, data platforms and
investments in establishing and maintaining SOX and other internal controls
across IT and accounting organizations further impacted Adjusted EBITDA (loss).
This decline was partially offset by the impact of the 2022 and 2021
acquisitions.

                                       56

  Table of Contents

Liquidity and Capital Resources


Since inception, as a private company, the Company has financed its operations
primarily from the sales of redeemable convertible preferred stock and
convertible promissory notes, and proceeds from the senior secured term loans.
On December 23, 2020, the Company received approximately $269.5 million of
aggregate cash proceeds from recapitalization, net of transaction costs, as it
began trading publicly.

During the nine months ended September 30, 2022, the Company drew $15.0 million
combined, on HOA's line of credit and term loan facility. See Note 7.


During 2021, the Company completed a private offering of $425 million aggregate
principal amounts of convertible debt maturing in 2026, and raised $126.7
million and $4.3 million from exercise of public warrants and stock options,
respectively.

As of September 30, 2022, the Company had cash and cash equivalents of $260.2
million and $16.8 million of restricted cash, respectively. Restricted cash
equivalents as of September 30, 2022 includes $5.1 million held by the Company's
captive insurance company as a collateral for the benefit of HOA, $0.5 million
held in certificates of deposits and money market mutual funds pledged to the
Department of Insurance in certain states as a condition of its Certificate of
Authority for the purpose of meeting obligations to policyholders and creditors,
$8.3 million in funds held for the payment of possible warranty claims as
required under regulatory guidelines in twenty five states, and $2.9 million
related to acquisition indemnifications.

The Company has incurred net losses since its inception, and has an accumulated
deficit at September 30, 2022 and December 31, 2021 totaling $542.7 million and
$424.1 million, respectively.

As of September 30, 2022 and December 31, 2021, the Company had $440.5 million
and $425.6 million aggregate principal amount outstanding in convertible notes,
promissory notes, and line of credit and term loan facilities, respectively.

Based on the Company's current operating and growth plan, management believes
cash and cash equivalents at September 30, 2022, are sufficient to finance the
Company's operations, planned capital expenditures, working capital requirements
and debt service obligations for at least the next 12 months. As the Company's
operations evolve and continue its growth strategy, including through
acquisitions, the Company may elect or need to obtain alternative sources of
capital, and it may finance additional liquidity needs in the future through one
or more equity or debt financings. The Company may not be able to obtain equity
or additional debt financing in the future when needed or, if available, the
terms may not be satisfactory to the Company or could be dilutive to its
stockholders.

Porch Group, Inc. is a holding company that transacts a majority of its business
through operating subsidiaries, including insurance subsidiaries. Consequently,
the Company's ability to pay dividends and expenses is largely dependent on
dividends or other distributions from its subsidiaries. The Company's insurance
company subsidiaries are highly regulated and are restricted by statute as to
the amount of dividends they may pay without the prior approval of their
respective regulatory authorities. As of September 30, 2022, cash and cash
equivalents of $77.7 million and investments held by these companies was $62.6
million.

The Company may, at any time and from time to time, seek to retire or purchase
its outstanding debt or equity through cash purchases and/or exchanges for
equity or debt, in open-market purchases, privately negotiated transactions or
otherwise. Such repurchases or exchanges, if any, will be upon such terms and at
such prices as we may determine, and will depend on prevailing market
conditions, liquidity requirements, contractual restrictions and other factors.
The amounts involved may be material.

                                       57

Table of Contents

The following table provides a summary of cash flow data for the nine months
ended September 30, 2022 and 2021:


                                            Nine Months Ended September 30,             $            %
                                               2022                  2021             Change       Change
Net cash used in operating activities    $       (12,808)      $        (41,717)    $    28,909         69 %
Net cash used in investing activities            (46,444)              (184,657)        138,213         75 %
Net cash (used) provided by financing
activities                                         11,454                434,752      (423,298)         97 %
Change in cash, cash equivalents and
restricted cash                          $       (47,798)      $         208,378    $ (256,176)         NM


Operating Cash Flows
Net cash used in operating activities was $12.8 million for the nine months
ended September 30, 2022. Net cash used in operating activities consists of net
loss of $118.6 million, adjusted for non-cash items and the effect of changes in
working capital. Non-cash adjustments include impairment loss on intangible
assets and goodwill of $57.1 million, stock-based compensation expense of $20.6
million, depreciation and amortization of $21.6 million, non-cash interest
expense of $2.3 million, fair value adjustments to contingent consideration of
$5.3 million (loss), and fair value adjustments to earnout liability and private
warrant liability of $13.8 million (gain) and $14.4 million (gain),
respectively. Net changes in working capital were a source of cash of $23
million, primarily due to increases in deferred revenue, losses and loss
adjustment expense reserves, and other insurance liabilities, offset by
reinsurance balance due, accounts receivable and current liabilities.

Net cash used in operating activities was $41.7 million for the nine months
ended September 30, 2021. Net cash used in operating activities consists of net
loss of $86.5 million, adjusted for non-cash items and the effect of changes in
working capital. Non-cash adjustments include stock-based compensation expense
of $29.4 million, depreciation and amortization of $10.8 million, gain on
extinguishment of debt of $5.1 million, and fair value adjustments to earnout
liability and private warrant liability of $15.4 million and $17.5 million,
respectively. Net changes in working capital were a use of cash of $22.7
million, primarily due to increases in current liabilities and reinsurance
balance due.

Investing Cash Flows

Net cash used in investing activities was $46.4 million for the nine months
ended September 30, 2022. Net cash used in investing activities is primarily
related to acquisitions, net of cash acquired of $37.0 million, purchases of
investments of $19.4 million, investments in developing internal-use software of
$5.8 million, and purchases of property and equipment of $2.0 million. This was
offset by the cash inflows related to maturities and sales of investments of
$17.8 million.

Net cash used in investing activities was $184.7 million for the nine months
ended September 30, 2021. Net cash used in investing activities is primarily
related to purchases of investments of $19.1 million, investments to develop
internal use software of $2.6 million, and acquisitions, net of cash acquired of
$178.7 million. This was offset by the cash inflows related to maturities and
sales of investments of $16.4 million.

Financing Cash Flows


Net cash provided by financing activities was $11.5 million for the nine months
ended September 30, 2022. Net cash provided by financing activities is primarily
related to proceeds from debt issuance, net of fees of $15.0 million and
exercises of stock options of $1.1 million. This was partially offset by shares
repurchased to pay income tax withholdings upon vesting of RSUs of $2.9 million,
payments of acquisition-related contingent consideration of $1.6 million and
debt repayments of $0.2 million.

Net cash provided by financing activities was $434.8 million for the nine months
ended September 30, 2021. Net cash provided by financing activities is primarily
related to the issuance of the 2026 Notes of $413.5 million, financing of the
capped call transactions of $42.9 million, and exercises of warrants and stock
options of $130.3 million, partially

                                       58

Table of Contents

offset by shares repurchased to pay income tax withholdings upon vesting of RSUs
of $23.8 million and debt repayments of $43.0 million.

Off-Balance Sheet Arrangements


Since the date of incorporation, the Company has not engaged in any off-balance
sheet arrangements, as defined in the rules and regulations of the Securities
and Exchange Commission (the "SEC").

Recent Accounting Pronouncements

See Note 1 in the notes to the unaudited condensed consolidated financial
statements included in Part I, Item 1 of this Quarterly Report for more
information about recent accounting pronouncements, the timing of their
adoption, and the assessment, to the extent one has been made, of their
potential impact on the Company's financial condition and results of operations.

Older

Conifer Holdings Reports 2022 Third Quarter Financial Results

Newer

CONIFER HOLDINGS, INC. – 10-Q – MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

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