Patent Issued for Multi-computer processing system for compliance monitoring and control (USPTO 11854369): Allstate Insurance Company

2024 JAN 11 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- From Alexandria, Virginia, NewsRx journalists report that a patent by the inventors Yegavolla, Tirumala Reddy (Wheeling, IL, US), filed on October 15, 2021, was published online on December 26, 2023.

The patent’s assignee for patent number 11854369 is Allstate Insurance Company (Northbrook, Illinois, United States).

News editors obtained the following quote from the background information supplied by the inventors: “Aspects of the disclosure relate to processing systems. In particular, aspects of the disclosure relate to processing systems having automated compliance monitoring and control.

“In some instances, individuals may wish to determine whether a business or retail establishment is following recommended hygiene protocols prior to entering the establishment. In many instances, however, besides a hygiene rating in the form of a letter or a number displayed at entrances of food-serving establishments summarizing their most recent health inspection, for example, it is difficult for consumers to assess hygiene practices of an establishment, understand hygiene ratings of non-food-serving establishments, and the like. In addition, in some instances, businesses with low hygiene ratings might not display their rating. In many instances, businesses are not required to display their ratings or are not given ratings. Further, compliance with one or more protocols may be based, in conventional systems, on self-reporting and/or in-person inspections. This may make assessing compliance with protocols difficult and may cause inefficiencies and inaccuracies in controlling compliance.”

As a supplement to the background information on this patent, NewsRx correspondents also obtained the inventors’ summary information for this patent: “Aspects of the disclosure provide effective, efficient, scalable, and convenient technical solutions that address and overcome the technical problems associated with a multi-computer processing system for compliance monitoring and control.

“In accordance with one or more embodiments, a computing platform having at least one processor, a communication interface, and memory may receive hygiene-related information from one or more data sources. In addition, the one or more data sources may include one or more sensors for capturing the hygiene-related information. Subsequently, the computing platform may analyze based on the hygiene-related information received from the one or more data sources. In turn, the computing platform may generate a hygiene compliance score. In addition, the hygiene compliance score may indicate an extent to which the hygiene-related information matches a plurality of guidelines. Next, the computing platform may store the hygiene-related information in a database. Then, the computing platform may output the hygiene compliance score in response to a request.

“In some embodiments, the one or more sensors include one or more of: a video camera, a security camera, a microphone, an infrared sensor, a thermometer, a hygrometer, an accelerometer, an air quality sensor, an activity recognition sensor, and a face detection sensor.

“In some embodiments, the hygiene compliance score may be requested via a mapping application and output to the mapping application.

“In some embodiments, the hygiene compliance score may be requested via a mapping application on a client computing device communicatively coupled to the computing platform and output to the mapping application for display on a user interface of the client computing device. The hygiene compliance score may be requested via a client computing device communicatively coupled to the computing platform and output for display on a user interface of the client computing device.”

The claims supplied by the inventors are:

“1. A computing platform comprising: at least one processor; a communication interface; and memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to: receive hygiene-related information from one or more data sources, wherein the one or more data sources includes one or more sensors for capturing the hygiene-related information; filter the hygiene-related information based on a type of establishment the hygiene-related information is associated with and a time of day the hygiene-related information corresponds to, wherein filtering the hygiene-related information generates a set of filtered hygiene-related information; analyze the filtered hygiene-related information, wherein analyzing the filtered hygiene-related information includes at least the step of assigning a weighted value to one or more factors of the filtered hygiene-related information; generate a hygiene compliance score, wherein the hygiene compliance score indicates an extent to which the filtered hygiene-related information matches a plurality of guidelines; store the hygiene-related information in a database; and output the hygiene compliance score in response to a request.

“2. The computing platform of claim 1, wherein the one or more sensors include one or more of: a video camera, a security camera, a microphone, an infrared sensor, a thermometer, a hygrometer, an accelerometer, an air quality sensor, an activity recognition sensor, and a face detection sensor.

“3. The computing platform of claim 1, wherein the hygiene compliance score is requested via a mapping application and output to the mapping application.

“4. The computing platform of claim 1, wherein the hygiene compliance score is requested via a mapping application on a client computing device communicatively coupled to the computing platform and output to the mapping application for display on a user interface of the client computing device.

“5. The computing platform of claim 1, wherein the hygiene compliance score is requested via a client computing device communicatively coupled to the computing platform and output for display on a user interface of the client computing device.

“6. The computing platform of claim 1, wherein the memory stores computer-readable instructions that, when executed by the at least one processor, further cause the computing platform to: process received data to identify the hygiene-related information received from the one or more data sources for analysis.

“7. The computing platform of claim 6, wherein the received data is processed via smoothing the received data.

“8. The computing platform of claim 6, wherein the received data is processed via controlling an amount of the received data captured based on a type of establishment, a time of day, or combinations thereof.

“9. The computing platform of claim 8, wherein the type of establishment comprises a food-serving establishment or a non-food-serving establishment.

“10. The computing platform of claim 8, wherein the time of day comprises during business hours or after business hours.

“11. The computing platform of claim 1, wherein the one or more data sources further comprises an enterprise user computing device configured to capture hygiene-related information via a graphical user interface.

“12. The computing platform of claim 11, wherein the hygiene-related information captured via the graphical user interface of the enterprise user computing devices comprises at least one of information input regarding how often equipment is sanitized, whether mask wearing is enforced, whether handwashing stations are available, or an indoor air quality index rating.

“13. The computing platform of claim 12, wherein the indoor air quality index rating is configured to be input via a selection on a sliding scale on the graphical user interface of the enterprise user computing device.

“14. A computing platform comprising: at least one processor; a communication interface; a client computing device communicatively coupled to the computing platform and comprising a user interface; an enterprise user computing device communicatively coupled to the computing platform and comprising a graphical user interface; and memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to: receive hygiene-related information from one or more data sources, wherein the one or more data sources includes one or more sensors for capturing the hygiene-related information and the enterprise user computing device configured to capture hygiene-related information via the graphical user interface; filter the hygiene-related information based on a type of establishment the hygiene-related information is associated with and a time of day the hygiene-related information corresponds to, wherein filtering the hygiene-related information generates a set of filtered hygiene-related information; analyze the filtered hygiene-related information, wherein analyzing the filtered hygiene-related information includes at least the step of assigning a weighted value to one or more factors of the filtered hygiene-related information; generate a hygiene compliance score, wherein the hygiene compliance score indicates an extent to which the filtered hygiene-related information matches a plurality of guidelines; store the hygiene-related information in a database; and output the hygiene compliance score in response to a request, wherein the hygiene compliance score is requested via a mapping application on the client computing device and output to the mapping application for display on the user interface of the client computing device.

“15. The computing platform of claim 14, wherein the one or more sensors include one or more of: a video camera, a security camera, a microphone, an infrared sensor, a thermometer, a hygrometer, an accelerometer, an air quality sensor, an activity recognition sensor, and a face detection sensor.

“16. The computing platform of claim 14, wherein the memory stores computer-readable instructions that, when executed by the at least one processor, further cause the computing platform to: process received data to identify the hygiene-related information received from the one or more data sources for analysis.

“17. The computing platform of claim 16, wherein the received data is processed via smoothing the received data.

“18. The computing platform of claim 16, wherein the received data is processed via controlling an amount of the received data captured based on a type of establishment, a time of day, or combinations thereof.

“19. The computing platform of claim 14, wherein the hygiene-related information captured via the graphical user interface of the enterprise user computing devices comprises at least one of information input regarding how often equipment is sanitized, whether mask wearing is enforced, whether handwashing stations are available, or an indoor air quality index rating.

“20. A method, the method comprising: receiving, via a processor of a computing platform, hygiene-related information from one or more data sources, wherein the one or more data sources includes one or more sensors for capturing the hygiene-related information; filtering the hygiene-related information based on a type of establishment the hygiene-related information is associated with and a time of day the hygiene-related information corresponds to, wherein filtering the hygiene-related information generates a set of filtered hygiene-related information; analyzing the filtered hygiene-related information, wherein analyzing the filtered hygiene-related information includes at least the step of assigning a weighted value to one or more factors of the filtered hygiene-related information; generating, via the processor of the computing platform, a hygiene compliance score, wherein the hygiene compliance score indicates an extent to which the filtered hygiene-related information matches a plurality of guidelines; storing the hygiene-related information in a database; and outputting the hygiene compliance score in response to a request.”

For additional information on this patent, see: Yegavolla, Tirumala Reddy. Multi-computer processing system for compliance monitoring and control. U.S. Patent Number 11854369, filed October 15, 2021, and published online on December 26, 2023. Patent URL (for desktop use only): https://ppubs.uspto.gov/pubwebapp/external.html?q=(11854369)&db=USPAT&type=ids

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