Patent Issued for Method and system for onboarding users for financial institutions using virtual reality and augmented reality (USPTO 11270509): Signzy Technologies Private Limited
2022 MAR 24 (NewsRx) -- By a
The patent’s assignee for patent number 11270509 is
News editors obtained the following quote from the background information supplied by the inventors: “Over the past few years, financial institutions are continuously providing financial services to customers for performing monetary transactions. The customers interacting with the financial institutions are growing at a rapid rate. Generally, the customers have to personally visit the financial institutions for seeking financial services during weekdays. Further, the customers sign up for various financial products and services offered by the financial institutions such as deposits, loans, investments, and currency exchange. The customers interact with financial employees in the financial institutions for receiving the financial services. The financial institutions have to keep user records for the various financial services in the form of papers. The financial institutions are seeking effective ways to onboard customers. In addition, the financial institutions seek to reduce efforts of the customers. However, the present systems and methods of the interaction of the customers with the financial institutions are time consuming and exerting. In addition, the present systems and methods do not allow the financial institutions to have a colossal customer base. Further, the present systems and methods do not allow the customers to sign up for various financial services in real-time.”
As a supplement to the background information on this patent, NewsRx correspondents also obtained the inventors’ summary information for this patent: “In a first example, a computer-implemented method is provided. The computer-implemented method for onboarding users for financial institutions using virtual reality and augmented reality. The computer-implemented method includes a first step to collect a first set of data associated with one or more institution environment essentials. In addition, the computer-implemented method includes a second step to obtain a second set of data associated with a plurality of architectural information of one or more financial institutions. Further, the computer-implemented method includes a third step to receive a third set of data associated with a plurality of financial services of the one or more financial institutions. Furthermore, the computer-implemented method includes a fourth step to map the first set of data associated with the one or more institution environment essentials, the second set of data associated with the plurality of architectural information and the third set of data associated with the plurality of financial services. Moreover, the computer-implemented method includes a fifth step to create a virtual reality and augmented reality model using a virtual reality and augmented reality representation of the one or more financial institutions. The computer-implemented method includes a sixth step to allow a plurality of users to navigate inside the virtual reality and augmented reality model of the one or more financial institutions. The one or more institution environment essentials are collected from a plurality of media devices with one or more properties. The plurality of media devices is associated with the one or more financial institutions. The first set of data is collected in real-time. The plurality of architectural information of the one or more financial institutions is obtained from the plurality of media devices. The second set of data is obtained in real-time. The plurality of financial services of the one or more financial institutions is received from the plurality of media devices. The third set of data is received in real-time. The virtual reality and augmented reality model is created for interaction of the plurality of users with the one or more financial institutions. The plurality of users is associated with one or more communication devices and a plurality of virtual reality and augmented reality devices. The virtual reality and augmented reality model is based on the first set of data, the second set of data and the third set of data. The virtual reality and augmented reality model is created in real-time. The navigation facilitates the plurality of users to access the one or more services offered by the one or more financial institutions on the plurality of virtual reality and augmented reality devices. The plurality of virtual reality and augmented reality devices allows interaction, navigation and customization of the virtual reality and augmented reality model of the one or more financial institutions in real-time.
“In an embodiment of the present disclosure, the first set of data is associated with the one or more institution environment essentials. In addition, the first set of data includes wall units, wall finishing, roofing, basic building, electrical connections, electronic components, flooring, doors, service counters, furniture, paints, sanitary fittings, physical items, decorative and hardware.
“In an embodiment of the present disclosure, the one or more properties are associated with the one or more institution environment essentials. The one or more properties include brand, model, size, colour, type, finish, weight, quality, material, specifications, designs, shapes, and dimensions.
“In an embodiment of the present disclosure, the second set of data is associated with the plurality of architectural information of the one or more financial institutions. The plurality of architectural information of the one or more financial institutions includes building information modelling documents, blueprint, layout, pattern information, framing plan, sub-floor plan, roof plans, specification drawings, two dimensional orthogonal projections of financial institute, sections, elevations, interior plan, and exterior plan.
“In an embodiment of the present disclosure, the third set of data is associated with the plurality of financial services of the one or more financial institutions. The third set of data includes general enquiry services, car loan services, house loan services, education loan services, net banking services, commercial banking services, opening saving accounts, home equity, stock exchange investment, opening accounts, documents verification services, overdraft facility, credit card services, fixed deposit services, health insurance services, personal accident insurance, retirement plan services, and risk management services.”
The claims supplied by the inventors are:
“1. A computer implemented method for onboarding users for financial institutions using virtual reality and augmented reality, the computer-implemented method comprising: collecting, at a visualization based onboarding system with a processor, a first set of data associated with one or more institution environment essentials, wherein the one or more institution environment essentials are collected from a plurality of media devices with one or more properties, wherein the plurality of media devices is associated with one or more financial institutions, wherein the first set of data is collected in real-time; obtaining, at the visualization based onboarding system with the processor, a second set of data associated with a plurality of architectural information of the one or more financial institutions, wherein the plurality of architectural information of the one or more financial institutions is obtained from the plurality of media devices, wherein the plurality of media devices is associated with the one or more financial institutions, wherein the second set of data is obtained in real-time; receiving, at the visualization based onboarding system with the processor, a third set of data associated with a plurality of financial services of the one or more financial institutions, wherein the plurality of financial services of the one or more financial institutions is received from the plurality of media devices, wherein the plurality of media devices is associated with the one or more financial institutions, wherein the third set of data is received in real-time; mapping, at the visualization based onboarding system with the processor, the first set of data associated with the one or more institution environment essentials, the second set of data associated with the plurality of architectural information and the third set of data associated with the plurality of financial services, wherein the mapping is done to create a virtual reality and augmented reality representation of the one or more financial institutions, wherein the mapping of the first set of data, the second set of data and the third set of data is done in real-time; creating, at the visualization based onboarding system with the processor, a virtual reality and augmented reality model using the virtual reality and augmented reality representation of the one or more financial institutions, wherein the virtual reality and augmented reality model is created for interaction of a plurality of users with the one or more financial institutions, wherein the plurality of users is associated with one or more communication devices and a plurality of virtual reality and augmented reality devices, wherein the virtual reality and augmented reality model is based on the first set of data, the second set of data and the third set of data, wherein the virtual reality and augmented reality model is created in real-time; and allowing, at the visualization based onboarding system with the processor, the plurality of users to navigate inside the virtual reality and augmented reality model of the one or more financial institutions, wherein the navigation facilitates the plurality of users to access the one or more services offered by the one or more financial institutions on the plurality of virtual reality and augmented reality devices, wherein the plurality of virtual reality and augmented reality devices allows interaction, navigation and customization of the virtual reality and augmented reality model of the one or more financial institutions in real-time.
“2. The computer-implemented method as recited in claim 1, wherein the first set of data is associated with the one or more institution environment essentials, wherein the first set of data comprises wall units, wall finishing, roofing, basic building, electrical connections, electronic components, flooring, doors, service counters, furniture, paints, sanitary fittings, physical items, decorative and hardware.
“3. The computer-implemented method as recited in claim 1, wherein the one or more properties are associated with the one or more institution environment essentials, wherein the one or more properties comprise brand, model, size, colour, type, finish, weight, quality, material, specifications, designs, shapes, and dimensions.
“4. The computer-implemented method as recited in claim 1, wherein the second set of data is associated with the plurality of architectural information of the one or more financial institutions, wherein the plurality of architectural information of the one or more financial institutions comprises building information modelling documents, blueprint, layout, pattern information, framing plan, sub-floor plan, roof plans, specification drawings, two dimensional orthogonal projections of financial institute, sections, elevations, interior plan, and exterior plan.
“5. The computer-implemented method as recited in claim 1, wherein the third set of data is associated with the plurality of financial services of the one or more financial institutions, wherein the third set of data comprises general enquiry services, car loan services, house loan services, education loan services, net banking services, commercial banking services, opening saving accounts, home equity, stock exchange investment, opening accounts, documents verification services, overdraft facility, credit card services, fixed deposit services, health insurance services, personal accident insurance, retirement plan services, and risk management services.
“6. The computer-implemented method as recited in claim 1, further comprising projecting, at the visualization based onboarding system with the processor, a real environment of the one or more financial institutions on the plurality of virtual reality and augmented reality devices as a three-dimensional virtual space, wherein each of the plurality of users experiences the real environment of the one or more financial institutions on the plurality of virtual reality and augmented reality devices as the three-dimensional virtual space.
“7. The computer-implemented method as recited in claim 1, wherein the plurality of virtual reality and augmented reality devices comprises a wearable device and a handheld device, wherein the wearable device provides the virtual reality and augmented reality representation as the three-dimensional virtual space to the plurality of users, wherein the handheld device allows the plurality of users to interact and navigate the three-dimensional virtual space and the plurality of financial services inside the virtual reality and augmented reality representation of the one or more financial institutions in real-time.
“8. The computer-implemented method as recited in claim 1, wherein each of the plurality of users accesses the plurality of financial services associated with the one or more financial institutions, wherein the plurality of financial services is accessed by the plurality of users on the plurality of virtual reality and augmented reality devices projecting the real environment as the three-dimensional virtual space, wherein the plurality of users uploads a plurality of documents required for onboarding process for the one or more financial institutions in real time, wherein the plurality of documents comprises proof of identity, proof of address, photographs, online banking forms, proof of age, and proof of income source, wherein the plurality of users navigates inside the virtual reality and augmented reality representation to upload the plurality of documents on the plurality of virtual reality and augmented reality devices.
“9. The computer-implemented method as recited in claim 1, wherein the plurality of virtual reality and augmented reality devices is interconnected with the one or more communication devices, wherein the one or more communication devices are associated with the plurality of users, wherein the plurality of users uploads the plurality of documents through the one or more communication devices while navigating the virtual reality and augmented reality representation and interacting with the plurality of financial services.
“10. The computer-implemented method as recited in claim 1, wherein the plurality of users interacts with a plurality of financing officials working in the one or more financial institutions using augmented reality concept similar to the real environment in the virtual reality and augmented reality representation on the plurality of virtual reality and augmented reality devices.”
There are additional claims. Please visit full patent to read further.
For additional information on this patent, see: Avula, Dinesh. Method and system for onboarding users for financial institutions using virtual reality and augmented reality.
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