One Call Care Management Experts Highlight Impact of Proactive, Clinically-Focused Workers’ Compensation Programs at Risk Management Summit

Business Wire

JACKSONVILLE, Fla.--(BUSINESS WIRE)-- One Call Care Management (“One Call”) clinical experts Kevin Glennon and Zack Craft participated in the 2016 Risk Management Summit held in Las Vegas, Nevada, on October 04, 2016, where they highlighted the importance of proactive claims intervention, nurse case management programs and the impact of integrated, streamlined communications with clinical experts who can help ensure successful claims outcomes.

During the session, “Benefits of Nurse Case Management,” Kevin Glennon, RN, Vice President of Operations, Home Health, Clinical & Quality Assurance Programs at One Call, examined how a nurse case management program can deliver significant savings and improved care.

“Nurse case managers guide injured employees’ medical treatment from the center of today’s healthcare delivery system, asking the tough questions in order to provide the right type of care,” Glennon stated. “As a result of working with clinical experts like nurse case managers early on in a claim, it’s less likely for the claim to veer off track. Successful nurse case management programs combined with proactive and ongoing clinical care involvement can prevent litigation, reduce medical costs and expedite claims resolution and return to work.”

Zack Craft, ATP, VP of Rehab Solutions, LIFE Assessment® and Complex Care Education at One Call, spoke on two sessions titled “WC Programs that Really Work.”

“Our goal is to connect the injured worker’s medical team with their claim team at the onset of the injury and provide oversight throughout the life of the claim,” Craft notes. “When nurse case managers and clinicians are involved at the outset of a claim, they create a collaborative environment, allowing the treatment plan to be adjusted as conditions evolve and change, drastically reducing overall workers’ compensation costs and associated risks.”

To learn more about the importance of proactive clinical care management and coordination, visit the One Call website listed below.

About One Call Care Management

One Call is the nation’s leading provider of specialized solutions to the workers’ compensation industry. One Call’s solutions enable faster, more efficient and more cost-effective claims resolution with a focus on injured workers’ needs across the continuum of care. One Call provides reliable, consistent connections to care with expertise in high end diagnostics, physical therapy and transportation services, post-discharge home care and durable medical equipment, dental and doctor specialty services, complex care management, and the language services required for today’s multicultural workforce. For more information, visit www.onecallcm.com.