Wells Fargo Earns Top Spot on Keynote Mobile Banking Scorecard - Insurance News | InsuranceNewsNet

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September 14, 2011
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Wells Fargo Earns Top Spot on Keynote Mobile Banking Scorecard

<p class="bwalignc"><i><b>Inaugural Competitive Research Puts Wells Fargo at Head of the Mobile Banking Class</b></i></p><p><location value="LU/us.ca.sanfrn" idsrc="xmltag.org">SAN FRANCISCO</location>--(BUSINESS WIRE)-- <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo & Company</org> (NYSE:WFC) recently took top honors ranking #1 overall on the Keynote Mobile Banking Scorecard for its <a href="http://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwf.com%2F&esheet=50004767&lan=en-US&anchor=mobile+web&index=1&md5=fec262d1befbb05931ca1b506143610b">mobile web</a> banking (<a href="http://wf.com">wf.com</a>) and <a href="http://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.wellsfargo.com%2Fmobile%2Fonaphone%2F&esheet=50004767&lan=en-US&anchor=text&index=2&md5=da32ffacf0e6310519965df49c4459be">text</a> banking (short-code 93557, which stands for "Wells" on traditional telephone keypads) as well as #1 for its BlackBerry<sup>® </sup>application. <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> also ranked in first place in several categories including ease of use; privacy and security; and quality and availability, in an evaluation of its <a href="http://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.wellsfargo.com%2Fmobile&esheet=50004767&lan=en-US&anchor=three+mobile+banking+services&index=3&md5=9b2187638143a4d7bcc9df778d6999c7">three mobile banking services</a> – mobile web, text, and applications ("apps"). </p><p> The scorecard, a first-of-its-kind benchmarking study designed to help banks identify strengths and opportunities in acquiring and serving mobile banking customers, was issued by <org>Keynote Competitive Research</org>, the competitive research group of Keynote<sup>®</sup> Systems (Nasdaq: KEYN). </p><p> “We are honored by our top position in Keynote’s first mobile banking scorecard,” said <person>Brian Pearce</person>, head of Retail Mobile Banking, <org>Wells Fargo Internet Services Group</org>. “Wells Fargo’s goal is to be where our consumer and small business customers are, and we know they are using the mobile web, text messages, and smartphone apps. Mobile banking is evolving quickly and we are constantly listening to our customers through research and feedback so we can innovate to address their needs and help them succeed financially.” </p><p><org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> currently has 19.3 million active online customers and nearly 6 million active mobile customers. In a separate Keynote study, <a href="http://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.wellsfargo.com%2Fpress%2F2011%2F20110712_WellsFargoRanked1forOverallTechnicalQuality&esheet=50004767&lan=en-US&anchor=Wells+Fargo&index=4&md5=f6bac3acf6215868e0c5c3892bbbc500"><org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org></a> also recently earned top honors for best overall Technical Quality for U.S. Retail Bank Marketing websites. </p><p><b>About Wells Fargo Online, Mobile and Text Banking</b></p><p><org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> is a leading provider of online and mobile financial services for individual consumers, small and middle market businesses, and large corporations with a full range of banking, money movement, investing, asset management, and other financial and risk management products. <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> won the 2010 Future Mobile Award from <org>Juniper Research</org> (<chron>August 2010</chron>). Wells Fargo’s mobile banking services earned a Gold ranking in the Javelin Strategy & Research 2010 Mobile Banking Scorecard (<chron>August 2010</chron>). Earlier this year, <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> was named the Best Consumer Internet Bank and Best Corporate/Institutional Internet Bank in the <location value="LC/us" idsrc="xmltag.org">USA</location> by <i>Global Finance</i> magazine. </p><p><b>About <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org></b></p><p><org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo & Company</org> (NYSE:WFC) is a nationwide, diversified, community-based financial services company with <money>$1.3 trillion</money> in assets. Founded in 1852 and headquartered in <location value="LU/us.ca.sanfrn" idsrc="xmltag.org">San Francisco</location>, <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, the Internet (<a href="http://wellsfargo.com">wellsfargo.com</a> and <a href="http://wachovia.com">wachovia.com</a>), and other distribution channels across <location value="LB/nam" idsrc="xmltag.org">North America</location> and internationally. With approximately 275,000 team members, <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo</org> serves one in three households in America. <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo & Company</org> was ranked No. 23 on Fortune’s 2011 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy all our customers’ financial needs and help them succeed financially. </p><p class="bwalignc"></p><p><img alt="" src="http://cts.businesswire.com/ct/CT?id=bwnews&sty=20110914005974r1&sid=acqr4&distro=nx" /><span class="bwct31415" /></p><p><b>Media</b><br />For <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo & Company</org><br /><person>Michele Rene Scott</person>, 415-396-8380<br />Follow Us: @WellsFargo<br /><b>Investors</b><br /><person>Jim Rowe</person>, 415-396-8216 </p><p></p><p>Source: <org value="NYSE:WFC" idsrc="xmltag.org">Wells Fargo & Company</org></p>

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