New Mobile App From Principal Helps Make Retirement Account Transactions Quick and Easy
Taking the best of human-centered design and holistic participant experience,
The newly designed app is the latest in a string of customer experience enhancements, including the launch of ARAG will preparation services, educational content, HSA account integration and an Amazon Alexa Flash Briefing skill to share financial tips.
"We don't expect customers to interact with their 401(k) account every single day. But we know that when they want to check their account or make changes, it needs to be a seamless experience," said
The Principal app will still have capabilities for insurance customers available, and there are planned enhancements to the app in the coming months. A previous Principal app was sunset in March as part of the transition.
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