National Fair Housing Alliance, National Consumer Law Center Issue Public Comment on Behalf of Its Low-Income Clients to 6 Agencies - Insurance News | InsuranceNewsNet

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August 31, 2023 Newswires
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National Fair Housing Alliance, National Consumer Law Center Issue Public Comment on Behalf of Its Low-Income Clients to 6 Agencies

Targeted News Service

TARGETED NEWS SERVICE (founded 2004) features non-partisan 'edited journalism' news briefs and information for news organizations, public policy groups and individuals; as well as 'gathered' public policy information, including news releases, reports, speeches. For more information contact MYRON STRUCK, editor, [email protected], Springfield, Virginia; 703/304-1897; https://targetednews.com

WASHINGTON, Aug. 31 -- The National Consumer Law Center, Boston, Massachusetts, and National Fair Housing Alliance have issued a public comment on behalf of its low-income clients to six agencies. The comment was written on Aug. 21, 2023, and posted on Aug. 23, 2023.

The comment was sent to the Department of the Treasury, Office of the Comptroller of the Currency (Docket No. OCC-2023-0002); Board of Governors of the Federal Reserve System (Docket No. R-1807); Federal Deposit Insurance Corporation; National Credit Union Administration (Docket No. NCUA-2023-0019); Consumer Financial Protection Bureau (Docket No. CFPB-2023-0025); and Federal Housing Finance Agency.

Here are excerpts:

* * *

The National Fair Housing Alliance(R) (NFHA(TM)) and the National Consumer Law Center(R) (NCLC(R)), on behalf of its low-income clients, appreciate the opportunity to comment on the Notice of Proposed Rulemaking (NPRM) regarding Quality Control Standards for Automated Valuation Models./1 We commend federal regulators for seeking input on this important topic and we hope that our comments below will help inform the regulators' views.

1 Notice of Proposed Rulemaking regarding Quality Control Standards for Automated Valuation Models, 88 Fed. Reg. 40638 (June 21, 2023), https://www.govinfo.gov/content/pkg/FR-2023-06-21/pdf/2023-12187.pdf.

* * *

Founded in 1988, NFHA is the country's only national civil rights organization dedicated solely to eliminating all forms of housing and lending discrimination and ensuring equal opportunities for all people. As the trade association for over 170 fair housing and justice-centered organizations and individuals throughout the United States and its territories, NFHA works to dismantle longstanding barriers to equity and build diverse, inclusive, well-resourced communities.

NCLC is recognized nationally as an expert in consumer credit issues. For over 53 years, NCLC has drawn on this expertise to provide information, legal research, policy analyses, and market insights to federal and state legislatures, administrative agencies, and the courts. NCLC also publishes a twenty-one volume Consumer Credit and Sales Legal Practice Series, including Credit Discrimination (8th Ed. 2022), which examines and applies the Equal Credit Opportunity Act ("ECOA"), the Fair Housing Act ("FHA"), and other civil rights statutes.

As discussed in the May 13, 2022 letter from NFHA, NCLC, and other leading civil rights, consumer, and technology advocates (May 13 Letter),/2 the language of Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act ("FIRREA") is broad, and any regulation promulgated under the authority granted to the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve, the Federal Deposit Insurance Corporation, the National Credit Union Administration, the Consumer Financial Protection Bureau, and the Federal Housing Finance Agency (collectively, the "Agencies") by FIRREA should not narrow its scope. Nor should the regulation be too particular or rigid: automated valuation models ("AVMs") are a constantly evolving technology, and to ensure the regulation is effective as that technology changes, a principles-based approach is appropriate. The regulation should not hard-wire the manner of evaluating AVMs for compliance, because the tools and methods for evaluating AVMs are likely to change over time as the AVMs themselves change, and as technology advances. Additionally, more specific direction that depends more heavily on the operation of particular AVMs or their current use-cases is better suited for guidance than the rule itself. At the same time, the regulation should provide more detail than is included in the current proposal to ensure regulated entities are aware of their legal obligations, including obligations related to nondiscrimination.

Also as discussed in the May 13 Letter, the addition of a "nondiscrimination" quality control ("QC") standard, as well as the incorporation of "nondiscrimination" in each existing QC standard, is critically important. Discrimination should be understood as a safety and soundness risk./3 Additionally, AVMs run a high risk of perpetuating discrimination if they are not...

2 Letter from the American Civil Liberties Union, et al., to Rohit Chopra, Dir., Consumer Financial Protection Bureau (May 13, 2022), https://nationalfairhousing.org/wp-content/uploads/2022/05/NFHA-et-al-CommentLetter_CFPB-re-AVMs_05-13-2022_FINAL.pdf; see Press Release, National Fair Housing Alliance, Leading Civil Rights, Consumer, and Technology Advocates Urge the CFPB and Other Federal Regulators to Promote Fairness in Automated Valuation Models (May 18, 2022), https://nationalfairhousing.org/leading-civil-rights-consumer-andtechnology-advocates-urge-the-cfpb-and-other-federal-regulators-to-promote-fairness-in-automated-valuationmodels/.

3 See Michael S. Barr, Vice Chair for Supervision, Bd. of Governors of the Fed. Reserve Sys., Furthering the Vision of the Fair Housing Act, Speech at the "Fair Housing at 55--Advancing a Blueprint for Equity" National Fair Housing Alliance 2023 National Conference (July 18, 2023), https://www.federalreserve.gov/newsevents/speech/barr20230718a.htm ("Fair lending is safe and sound lending.").

* * *

...adequately examined and tested: there is no question that discriminatory mis-valuations are a historical and present phenomenon,/4 and AVMs--like any technology--can perpetuate or amplify that bias, or introduce new potentially disproportionate impacts or outcomes./5 The Agencies should use this opportunity to make abundantly clear that FIRREA prohibits the use of discriminatory AVMs, and to require that AVMs must be reviewed for both disparate treatment and disparate impact (including an analysis of less discriminatory alternatives) in order to meet the requirements of FIRREA.

Comments on the Proposal

A. The Rule Should Use a Principles-Based Approach:

We commend the Agencies for adopting a principles-based approach to the rule. The rule should be crafted in such a way that changes in AVM technology, or in quality control, testing, or risk mitigation methods, do not escape or become inconsistent with the requirements of FIRREA. As model development techniques, model deployment processes, data types, and data sources change, AVMs will evolve, and risk mitigation, testing, and quality control will have to adapt. In order to effectively implement the requirements of FIRREA, the Agencies should adopt a rule that includes high-level requirements regarding quality control based on core principles of antidiscrimination law, including reviewing the outcomes of AVMs for potential disparate impact. The Agencies should use guidance as the appropriate venue to address the more nuanced issues of compliance, such as how to conduct particular types of testing, including outcomes-based testing for disparate impact, and how to evaluate potential less discriminatory alternatives to an AVM that has disparate outcomes.

Such a principles-based approach contrasts with a specific and detailed rules-based approach, which would enumerate specific policies, procedures, control systems, or methodologies that all institutions must implement to comply with the rule. A principles-based approach should include sufficient detail about what must be covered by QC--for example, QC...

4 See generally Hannah Gable & David Garcia, Reducing Bias in Home Appraisals: The Roles for Policy and Technology, Terner Center for Housing Innovation, U.C. Berkeley (March 3, 2022), https://ternercenter.berkeley.edu/research-and-policy/reducing-bias-in-home-appraisals-the-roles-for-policy-andtechnology/; NFHA et al., Identifying Bias and Barriers, Promoting Equity: An Analysis of the USPAP Standards and Appraiser Qualifications Criteria,13-25 (January 2022), https://nationalfairhousing.org/wpcontent/uploads/2022/01/2022-01-18-NFHA-et-al_Analysis-of-Appraisal-Standards-and-AppraiserCriteria_FINAL.pdf; David Wheaton, Fighting Appraisal Bias: How the Government and Housing Industry Can Better Address this Discriminatory Practice, NAACP LDF (May 19, 2023), https://www.naacpldf.org/appraisalalgorithmic-bias/; Jonathan Rothwell & Andre M. Perry, Biased appraisals and the devaluation of housing in Black neighborhoods, Brookings (Nov. 17, 2021), https://www.brookings.edu/articles/biased-appraisals-and-thedevaluation-of-housing-in-black-neighborhoods/; Testimony of Junia Howell, Public Hearing on Appraisal Bias: Hearing Before the Appraisal Subcomm. of the Fed. Fin. Insts. Examination Council, 2-10 (Jan. 24, 2023), https://s3.amazonaws.com/files.consumerfinance.gov/f/documents/cfpb_appraisal-hearing_junia-howelltestimony_2023-01-24.pdf.

5 See generally Michael Neal et al., "How Automated Valuation Models Can Disproportionately Affect MajorityBlack Neighborhoods," Urban Inst., 8-10 (Dec. 2020), https://www.urban.org/sites/default/files/publication/103429/how-automated-valuation-models-candisproportionately-affect-majority-black-neighborhoods_1.pdf; see also Alex Engler, Auditing employment algorithms for discrimination, Brookings (March 12, 2021), https://www.brookings.edu/articles/auditingemployment-algorithms-for-discrimination/.

* * *

...should involve reviewing AVMs to ensure there is no discriminatory disparate treatment, testing AVMs for disparate impact, and analyzing potential less discriminatory alternatives, and the Agencies should explicitly state in the rule their expectations that these kinds of testing be performed--but the rule should not be prescriptive about how those reviews and tests are conducted.

B. Consistent with the Statute, the Rule Should be Broadly Applicable:

FIRREA requires the Agencies, in consultation with the Appraisal Subcommittee and the Appraisal Standards Board of The Appraisal Foundation, to promulgate regulations to implement QC standards for AVMs. FIRREA defines an AVM as "any computerized model used by mortgage originators and secondary market issuers [("SMIs")] to determine the collateral worth of a mortgage secured by a consumer's principal dwelling."/6 FIRREA does not limit the definition of AVM further (for example, by limiting its applicability only to AVMs used during underwriting or defining "determine" to mean a valuation during underwriting); nor does it limit QC requirements to only specific circumstances (for example, by requiring QC only in connection with underwriting decisions).

FIRREA was correct not to limit its coverage to AVMs used only in particular contexts like underwriting, and the Agencies should not introduce such a limitation now. The Agencies' proposed rule incorrectly and inappropriately limits the breadth of the rule's applicability in three ways. First, the proposed rule inappropriately excludes the following from coverage:

(i) Monitoring of the quality or performance of mortgages or mortgage-backed securities;

(ii) Reviews of the quality of already completed determinations of the value of collateral; or

(iii) The development of an appraisal by a certified or licensed appraiser./7

Second, the proposed rule also fails to specifically cover essential aspects of a credit transaction. For example, the proposed rule fails to mention the use of AVMs in connection with determining collateral worth for the purposes of private mortgage insurance (PMI) or homeowners' insurance. In addition, the proposed rule omits reference to use of AVMs in connection with options or shared equity contracts, which are heavily dependent on AVMs. Determination of the collateral worth of a consumer's principal dwelling at any point in the lifecycle of a loan should be covered, because all such determinations can be as impactful as direct use during underwriting. Use of AVMs to review appraisals can alter the terms and conditions of a loan. AVMs used during loss mitigation can decide whether a borrower remains in their home. The Agencies should rescind the above-named exclusions and explicitly cover AVMs used to determine collateral worth in connection with any aspect of a mortgage transaction.

Third, the proposed rule incorrectly limits accountability to "mortgage originators" and "secondary market issuers"/8 rather than focusing on the statutorily required act. FIRREA states...

6 12 U.S.C. Sec. 3354(d).

7 See 88 Fed. Reg. at 40673 (Proposed 12 C.F.R. 1026.42(a)(i)(1)).

8 See 88 Fed. Reg. at 40673 (Proposed 12 C.F.R. 1026.42(a)(3)).

* * *

...that "[a]utomated valuation models shall adhere to quality control standards designed to . . . ."/9 The proposed rule's unnecessarily limited interpretation is unwarranted and will inevitably clash with changes in technology and business models as to how the AVMs are developed and delivered. The statute does not require any particular entity to undertake that QC nor does the statute exempt any entity from undertaking such QC. Moreover, the statute clearly allows for enforcement by the Consumer Financial Protection Bureau ("CFPB"), Federal Trade Commission ("FTC"), and State Attorneys General ("State AGs") "with respect to other participants in the market for appraisals of 1-to-4 unit single family residential real estate,"/10 which arguably allows for the CFPB, FTC, and State AGs to enforce the law against any actor that is not a regulated financial institution. Therefore, the Agencies' regulation should not limit QC requirements only to mortgage originators and SMIs.

In practice, broad applicability is especially important because AVMs "used" by mortgage originators and SMIs are not necessarily developed by the mortgage originators or SMIs. In other words, the entity who builds, programs, and presumably engages in testing of the AVM during development--the "AVM Developer"--is not always the mortgage originator, SMI, or other individual or entity who employs the AVM in its course of business--the "AVM User." The fact that a mortgage originator may be an AVM User but not an AVM Developer should not exempt it from taking the steps necessary to assure itself that the AVM in question is not discriminatory. But it does support an approach to this rulemaking that allows for robust QC to occur at an appropriate place, and with an appropriate party, during AVM development, with and by the entity who has the tools and data necessary to conduct that QC. Because it might not always be possible or advantageous for a mortgage originator to directly engage in QC, the rule should focus not on which actor must conduct QC, but rather the standards and principles that AVMs must meet, including antidiscrimination standards. All actors, then, should be responsible for ensuring that the QC occurred and was appropriate, by either conducting that QC directly or by engaging in appropriate due diligence. This QC should occur not only prior to an AVM's adoption or use, but also on an ongoing basis. In guidance, the Agencies should provide additional information about how QC can and should be carried out in the broader marketplace, and how mortgage originators, SMIs, and others can reasonably ensure the AVMs that they use comply with QC requirements. This guidance should discuss the appropriate role of AVM Developers and AVM Users in ensuring robust and adequate QC of AVMs, and could include due diligence or other steps appropriate for originators or SMIs to take given the relationships between participants in the market, differing technological capability between and among AVM Developers and various AVM Users, and the availability of the data necessary to conduct robust QC.

In addition, the rule should explicitly cover servicers as well as Fannie Mae and Freddie Mac (the "GSEs"). In connection with loan modifications, the preamble to the proposed rule seems to suggest that "servicers" are covered entities, particularly when they are deciding whether to approve a loan modification or other changes to an existing mortgage,11 but the preamble language describing the definition of a "mortgage originator" seems to exclude...

9 12 U.S.C. Sec. 3354(a).

10 Id. Sec. 3354(c)(2).

11 See 88 Fed. Reg. at 40642.

* * *

..."servicers."/12 The final Rule should provide for broad coverage, including servicers, whenever an AVM is used to determine the collateral worth of a mortgage in connection with a credit decision--including decisions made during servicing. In addition, the definition of "secondary market issuer" should explicitly mention Fannie Mae and Freddie Mac to clarify the critical importance of covering AVMs used by these entities.

C. The Agencies Should Release Loan-Level Appraisal Data:

For robust QC to be possible, the Agencies must make available to the public loan-level, quality, representative, and comprehensive appraisal data. The release of additional information from the Uniform Appraisal Dataset would enhance all entities' ability to ensure that AVMs meet quality control standards--including through the performance of quantitative testing for nondiscrimination.

* * *

Sincerely,

National Fair Housing Alliance

National Consumer Law Center (on behalf of our low-income clients)

* * *

Original text here: https://downloads.regulations.gov/OCC-2023-0002-0015/attachment_1.pdf

TARGETED NEWS SERVICE (founded 2004) features non-partisan 'edited journalism' news briefs and information for news organizations, public policy groups and individuals; as well as 'gathered' public policy information, including news releases, reports, speeches. For more information contact MYRON STRUCK, editor, [email protected], Springfield, Virginia; 703/304-1897; https://targetednews.com

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