Medicare and Medicaid Programs; Revisions to Requirements for Discharge Planning for Hospitals, Critical Access Hospitals, and Home Health Agencies
Proposed rule.
CFR Part: "42 CFR Parts 482, 484, and 485"
RIN Number: "RIN 0938-AS59"
Citation: "80 FR 68126"
Document Number: "CMS-3317-P"
Page Number: "68126"
"Proposed Rules"
SUMMARY: This proposed rule would revise the discharge planning requirements that Hospitals, including Long-Term Care Hospitals and Inpatient Rehabilitation Facilities, Critical Access Hospitals, and Home Health Agencies must meet in order to participate in the
DATES: To be assured consideration, comments must be received at one of the addresses provided below, no later than
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Acronyms
Because of the many terms to which we refer by acronym in this proposed rule, we are listing the acronyms used and their corresponding meanings in alphabetical order below:
ADA Americans with Disabilities Act
ADRC Aging and Disability Resources Centers
APRN Advanced Practice Registered Nurse
CfCs Conditions for Coverage
CLAS Culturally and Linguistically Appropriate Services in Health and Health Care
COI Collection of Information
CoPs Conditions of Participation
DO Doctor of Osteopathic Medicine
ECQM Electronically Specified Clinical Quality Measures
EHR Electronic Health Records
HHA Home Health Agencies
HIE Health Information Exchange
ICR Information Collection Requirements
IT Information Technology
IRF Inpatient Rehabilitation Facility
PA Physician Assistant
PAC Post-Acute Care
PCP Primary Care Provider
PDMP Prescription Drug Monitoring Program
PRA Paperwork Reduction Act
QAPI Quality Assessment and Performance Improvement
RFA Regulatory Flexibility Act
RIA Regulatory Impact Analysis
SA State Survey Agencies
SNF Skilled Nursing Facility
Table of Contents
I. Background
A. Overview
B. Legislative History
II. Provisions of the Proposed Regulations
A. Hospital Discharge Planning
1. Design (Proposed SEC 482.43(a))
2. Applicability (Proposed SEC 482.43(b))
3. Discharge Planning Process (Proposed SEC 482.43(c))
4. Discharge to Home (Proposed SEC 482.43(d))
5. Transfer of Patients to Another Health Care Facility (Proposed SEC 482.43(e))
6. Requirements For Post-Acute Care Services (Proposed SEC 482.43(f))
B. Home Health Agency Discharge Planning
1. Discharge Planning Process (Proposed SEC 484.58(a))
2. Discharge or Transfer Summary Content (Proposed SEC 484.58(b))
C. Critical Access Hospital Discharge Planning
1. Design (Proposed SEC 485.642(a))
2. Applicability (Proposed SEC 485.642(b))
3. Discharge Planning Process (Proposed SEC 485.642(c))
4. Discharge to Home (Proposed SEC 485.642(d)(1) through (3))
5. Transfer of Patients To Another Health Care Facility (Proposed SEC 485.642(e))
III. Collection of Information Requirements
A. ICRs Regarding Hospital Discharge Planning (
B. ICRs Regarding Home Health Discharge Planning (
C. ICRs Regarding Critical Access Hospital Discharge Planning (
IV. Regulatory Impact Analysis
A. Statement of Need
B. Overall Impact
C. Anticipated Effects
1. Effects on Hospitals (including LTCHs and IRFs), CAHs, and HHAs
2. Effects on Small Entities
3. Effects on Patients and Medical Care Costs
D. Alternatives Considered
E. Cost to the Federal Government
F. Accounting Statement
V. Response to Comments
I. Background
A. Overview
Discharge planning is an important component of successful transitions from acute care hospitals and post-acute care (PAC) settings. The transition may be to a patient's home (with or without PAC services), skilled nursing facility, nursing home, long term care hospital, rehabilitation hospital or unit, assisted living center, substance abuse treatment program, hospice, or a variety of other settings. The location to which a patient may be discharged should be based on the patient's clinical care requirements, available support network, and patient and caregiver treatment preferences and goals of care.
Although the current hospital discharge planning process meets the needs of many inpatients released from the acute care setting, some discharges result in less-than-optimal outcomes for patients including complications and adverse events that lead to hospital readmissions. Reducing avoidable hospital readmissions and patient complications presents an opportunity for improving the quality and safety of patient care while lowering health care costs.
Patients' post-discharge needs are frequently complicated and multi-factorial, requiring a significant level of on-going planning, coordination, and communication among the health care practitioners and facilities currently caring for a patient and those who will provide post-acute care for the patient, including the patient and his or her caregivers. The discharge planning process should ensure that patients and, when applicable, their caregivers, are properly prepared to be active partners and advocates for their healthcare and community support needs upon discharge from the hospital or PAC setting. Yet patients and their caregivers frequently are not meaningfully involved in the discharge planning process and are unable to name their diagnoses; list their medications, their purpose, or the major side effects; cannot explain their follow-up plan of care; or articulate their treatment preferences and goals of care. For patients who require PAC services, the discharge planning process should ensure that the transition from one care setting to another (for example, from a hospital to a skilled nursing facility or to home with help from a home health agency or community-based services provider (or both) is seamless. The receiving PAC facilities or organizations should have the necessary information and be prepared to assume responsibility for the care of the patient. When patients or receiving facilities or organizations do not have key information such as the information previously mentioned, they are less able to implement the appropriate post-discharge treatment plans. This puts patients at risk for serious complications and increases their chances of being re-hospitalized.
We also believe that hospitals and critical access hospitals (CAHs) should improve their focus on psychiatric and behavioral health patients, including patients with substance use disorders. While the current discharge planning requirements as well as those proposed in this rule include this subset of patients, we believe the special discharge planning needs of these patients are sometimes overlooked. We encourage hospital and CAHs to take the needs of psychiatric and behavioral health patients into consideration when planning discharge and arranging for PAC and community services. With these patients specifically, and just as we believe it should be with other types of patients being discharged, we believe hospitals and CAHs must:
* Identify the types of services needed upon discharge, including options for tele-behavioral health services as available and appropriate;
* Identify organizations offering community services in the psychiatric hospital or unit's community, and demonstrate efforts to establish partnerships with such organizations; arrange, as applicable, for the development and implementation of a specific psychiatric discharge plan for the patient as part of the patient's overall discharge plan; and
* Coordinate with the patient for referral for post-acute psychiatric or behavioral health care, including transmitting pertinent information to the receiving organization as well as making recommendations about the post-acute psychiatric or behavioral health care needed by the patient.
We have also found that not having a thorough understanding of available community services can impact the discharge planning process. If the discharge planning team and patients or their caregivers are not aware of the full range of post-hospital services available, including non-medical services and supports, patients may be sent to care settings that are inappropriate, ineffective, or of inadequate quality. The lack of consistent collaboration and teamwork among health care facilities, patients, their families, and relevant community organizations may negatively impact selection of the best type of patient placement, leading to less than ideal patient outcomes and unnecessary re-hospitalizations. When planning transitions, hospitals should consult with Aging and
FOOTNOTE 1 (Coleman E, Parry C, Chambers S, Min S: The Care Transitions Intervention Arch Intern Med. 166 (2006): 1822-1828. and Naylor M, McCauley K: The effects of a discharge planning and home follow-up intervention on elders hospitalized with common medical and surgical cardiac conditions. J Cardiovascular Nurs. 14 (1999): 44-54.). END FOOTNOTE
We believe the provisions of the Improving Medicare Post-Acute Care Transformation Act of 2014 (IMPACT Act) (Pub. L. 113-185) that require hospitals, including but not limited to acute care hospitals, CAHs and certain PAC providers including long-term care hospitals (LTCHs), inpatient rehabilitation facilities (IRFs), home health agencies (HHAs), and skilled nursing facilities (SNFs), to take into account quality measures and resource use measures to assist patients and their families during the discharge planning process will encourage patients and their families to become active participants in the planning of their transition to the PAC setting (or between PAC settings). This requirement will allow patients and their families' access to information that will help them to make informed decisions about their post-acute care, while addressing their goals of care and treatment preferences. Patients and their families that are well informed of their choices of high-quality PAC providers, including providers of community services and supports, may reduce their chances of being re-hospitalized.
B. Legislative History
The IMPACT Act requires the standardization of PAC assessment data that can be evaluated and compared across PAC provider settings, and used by hospitals, CAHs, and PAC providers, to facilitate coordinated care and improved
Section 1899B(j) of the Act requires that we allow for stakeholder input, such as through town halls, open door forums, and mailbox submissions, before the initial rulemaking process to implement section 1899B. To meet this requirement, we provided the following opportunities for stakeholder input: (a) We convened a technical expert panel (TEP) to gather input on three cross-setting measures identified as potential measures to the requirements of the IMPACT Act, that included stakeholder experts and patient representatives on
Section 1899B(i) of the Act, which addresses discharge planning, requires the modification of the Conditions of Participation (CoPs) and subsequent interpretive guidance applicable to PAC providers, hospitals, and CAHs at least every 5 years, beginning no later than
This proposed rule would implement the discharge planning requirements mandated in section 1899B(i) of the IMPACT Act by modifying the discharge planning or discharge summary CoPs for hospitals, CAHs, IRFs, LTCHs, and HHAs. The IMPACT Act identifies LTCHs and IRFs as PAC providers, but the hospital CoPs also apply to LTCHs and IRFs since these facilities, along with short-term acute care hospital, are classifications of hospitals. All classifications of hospitals are subject to the same hospital CoPs. Therefore, these PAC providers (including freestanding LTCHs and IRFs) are also subject to the proposed revisions to the hospital CoPs. Proposed discharge planning requirements for SNFs are addressed in the proposed rule, "
II. Provisions of the Proposed Regulations
A. Hospital Discharge Planning
Various sections of the Act list the requirements that each provider must meet to be eligible for
Section 1861(e) of the Act defines the term "hospital" and paragraphs (1) through (8) of this section list the requirements that a hospital must meet to be eligible for
Under section 1861(e) of the Act, the Secretary has established in regulation at 42 CFR part 482 the requirements that a hospital must meet to participate in the
The current hospital discharge planning requirements at
Subsequently, the IMPACT Act was signed on
The current discharge planning identification process at
Similarly, the current requirements for a discharge planning evaluation of a patient, at
Hospital patients discharged back to their home may be given literature to read about medication usage and required therapies; prescriptions for post-hospital medications and supplies; and referrals to post-hospital resources. This approach does not adequately reinforce the necessary skills that patients, their caregivers, and support persons need to meet post-hospital clinical needs. Inadequate patient education has led to poor outcomes, including medication errors and omissions, infection, injuries, worsening of the initial medical condition, exacerbation of a different medical condition, and re-hospitalization. /2/ Lack of patient education concerning medicine storage, disposal, and use may also be a factor in overdoses, substance use disorders and diversion of controlled substances. /3/
FOOTNOTE 2 (Calkins D et al.: Patient-Physician Communication at Hospital Discharge and patient's Understanding of the Postdischarge Treatment Plan, Arch Intern Med, 157 (1997): 1026-1030. Minott J: Reducing Hospital Readmissions.
FOOTNOTE 3 http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4077453/pdf/theoncologist_1471.pdf. END FOOTNOTE
We also note there has been confusion in the hospital setting regarding the implementation requirement in the current discharge planning CoP. As stated at current
We propose to revise the existing requirements in the form of six standards at
We have reviewed the available literature on readmissions and sought to understand the various factors that influence the causes of avoidable readmissions. We recognize that much evidence-based research has been done to identify interventions that reduce readmissions of individuals with specific characteristics or conditions such as the elderly, cardiac patients, and patients with chronic conditions.
We propose to continue our efforts to reduce patient readmissions by improving the discharge planning process that would require hospitals to take into account the patient's goals and preferences in the development of their plans and to better prepare patients and their caregiver/support person(s) (or both) to be active participants in self-care and by implementing requirements that would improve patient transitions from one care environment to another, while maintaining continuity in the patient's plan of care. The following is a discussion of each of the proposed standards.
We propose at
1. Design (Proposed SEC 482.43(a))
In newly proposed
2. Applicability (Proposed SEC 482.43(b))
We propose to revise the current requirement at
3. Discharge Planning Process (Proposed SEC 482.43(c))
We propose at
We remind hospitals that they must continue to abide by federal civil rights laws, including Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and section 504 of the Rehabilitation Act of 1973, when developing a discharge planning process. To this end, hospitals should take reasonable steps to provide individuals with limited English proficiency or physical, mental, or cognitive and intellectual disabilities meaningful access to the discharge planning process, as required under Title VI of the Civil Rights Act, as implemented at 45 CFR 80.3(b)(2). Discharge planning would be of little value to patients who cannot understand or appropriately follow the discharge plans discussed in this rule. Without appropriate language assistance or auxiliary aids and services, discharge planners would not be able to fully involve the patient and caregiver/support person in the development of the discharge plan. Furthermore, the discharge planner would not be fully aware of the patient's goals for discharge.
Additionally, effective discharge planning will assist hospitals in complying with the
We also remind hospitals, HHAs, and CAHs of existing state laws and requirements regarding discharge planning and their obligations to abide by these requirements. Additionally, they should also be aware of unique and innovative state programs focused on discharge planning.
We propose to combine and revise two existing requirements,
In proposed
We propose to retain the current requirement set out at
We propose a new requirement at
We propose to re-designate
Hospitals should be consistent in how they identify and evaluate the anticipated post-discharge needs of the patient to support and facilitate a safe transition from one care environment to another. The proposed requirement at
We propose that hospitals consider the availability of and access to non-health care services for patients, which may include home and physical environment modifications including assistive technologies, transportation services, meal services or household services (or both), including housing for homeless patients. These services may not be traditional health care services, but they may be essential to the patient's ongoing care post-discharge and ability to live in the community. Hospitals should be able to provide additional information on non-health care resources and social services to patients and their caregiver/support person(s) and they should be knowledgeable about the availability of these resources in their community, when applicable. In addition, we encourage hospitals to consider the availability of supportive housing, as an alternative to homeless shelters that can facilitate continuity of care for patients in need of housing.
We would expect hospitals to be well informed of the availability of community-based services and organizations that provide care for patients who are returning home or who want to avoid institutionalization, including ADRCs, AAAs, and CILs, and provide information on these services and organizations when appropriate. ADRCs, AAAs, and CILs are required by federal statute to help connect individuals to community services and supports, and many of these organizations already help chronically impaired individuals with transitions across settings, including transitions from hospitals and PAC settings back home.
We encourage hospitals to develop collaborative partnerships with providers of community-based services to improve transitions of care that might support better patient outcomes. More information on these community-based services and organizations can be found in the following Web sites:
. For Information on Aging and
* For information on
* For information on Area Agencies on Aging (AAAs): http://www.aoa.acl.gov/AoA_Programs/OAA/ How_To_Find/Agencies/find_agencies.aspx
Accordingly, we propose that hospitals must consider the following in evaluating a patient's discharge needs, including but not limited to:
* Admitting diagnosis or reason for registration;
* Relevant co-morbidities and past medical and surgical history;
* Anticipated ongoing care needs post-discharge;
* Readmission risk;
* Relevant psychosocial history;
* Communication needs, including language barriers, diminished eyesight and hearing, and self-reported literacy of the patient, patient's representative or caregiver/support person(s), as applicable;
* Patient's access to non-health care services and community-based care providers; and
* Patient's goals and treatment preferences.
During the evaluation of a patient's relevant co-morbidities and past medical and surgical history, we encourage providers to consider using their state's Prescription Drug Monitoring Program (PDMP). PDMPs are state-run electronic databases used to track the prescribing and dispensing of controlled prescription drugs to patients. They are designed to monitor this information for suspected abuse or diversion and can give a prescriber or pharmacist critical information regarding a patient's controlled substance abuse history. This information can help prescribers and pharmacists identify high-risk patients who would benefit from early interventions (http://www.cdc.gov/drugoverdose/pdmp/).
In 2013, HHS prepared a report to
In addition to highlighting the potential benefits, the report finds that PDMPs encounter challenges in two areas: Legal and policy challenges and technical challenges. Specifically, the report points out issues, including significant interoperability problems, such as the lack of standard methods to exchange and integrate data from PDMPs to health IT systems. The report also describes legal and policy issues regarding who can use and access PDMPs, concerns with timely data transmission, concerns about the reliance on third parties to transmit data between states, and privacy and security challenges. In addition, the report discusses fiscal challenges, technical challenges including the lack of common technical standards, vocabularies, system-level access controls to share information with EHRs and pharmacy systems, data transmission concerns, and concerns with the current manner in which providers access the electronic PDMP database.
The report concludes that while PDMPs are promising tools to reduce the prescription drug abuse epidemic and improve patient care, addressing these existing challenges can greatly improve the ability of states to establish interoperability and leverage PDMPs to reduce fraud, diversion, and abuse of prescription drugs. The report offers several recommendations for addressing these challenges and we refer readers to the report in its entirety at the following Web site: https://www.healthit.gov/sites/default/files/fdasia1141report_final.pdf.
Given the potential benefits of PDMPs as well as some of the challenges noted above, we are soliciting comments on whether providers should be required to consult with their state's PDMP and review a patient's risk of non-medical use of controlled substances and substance use disorders as indicated by the PDMP report. As discussed in detail below we are also soliciting comments on the use of PDMPs in the medication reconciliation process.
We propose a new requirement at
We propose a new requirement at
We propose a new requirement at
We note that quality measures are defined in the IMPACT Act as measures relating to at least the following domains: Standardized patient assessments, including functional status, cognitive function, skin integrity, and medication reconciliation; by contrast, resource use measures are defined as including total estimated
As required by the IMPACT Act, hospitals must take into account data on quality measures and data on resource use measures of PAC providers during the discharge planning process. We would expect that the hospital would be available to discuss and answer patients and their caregiver's questions about their post-discharge options and needs.
In order to increase patient involvement in the discharge planning process and to emphasize patient preferences throughout the patient's course of treatment, we believe that hospitals must consider the aforementioned data in light of the patient's goals of care and treatment preferences. For example, the hospital could provide quality data on PAC providers that are within the patient's preferred geographic area. In another instance, hospitals could provide quality data on HHAs based on the patient's need for continuing care post-discharge and preference to receive this care at home. Hospitals should assist patients as they choose a high quality PAC provider. However, we would expect that hospitals would not make decisions on PAC services on behalf of patients and their families and caregivers and instead focus on person-centered care to increase patient participation in post-discharge care decision making. Person-centered care focuses on the patient as the locus of control, supported in making their own choices and having control over their daily lives.
We propose to re-designate and revise the current requirement set out at
We propose to re-designate and revise the requirement at current
4. Discharge to Home (Proposed SEC 482.43(d))
We propose to re-designate and revise the current requirement at
We propose at
In addition, as a best practice, hospitals should confirm patient or the patient's caregiver/support person's (or both) understanding of the discharge instructions. We recommend that hospitals consider the use of "teach-back" during discharge planning and upon providing discharge instructions to the patient. "Teach-back" is a way to confirm that a practitioner has explained to the patient what he or she needs to know in a manner that the patient understands. Training on the use of "teach-back" to ensure patient understanding of transition of care planning and appropriate medication use is readily available and we refer readers to the following resource for information on the use of "teach-back": http://www.teachbacktraining.org. At
At SEC 482.43(d)(2)(iii), we propose to require that the patient's discharge instructions include all medications prescribed and over-the-counter for use after the patient's discharge from the hospital. This should include a list of the name, indication, and dosage of each medication along with any significant risks and side effects of each drug as appropriate to the patient. Furthermore, we propose a new requirement at
FOOTNOTE 4
In the context of this proposed rule, medication reconciliation would include reconciliation of the patient's discharge medication(s) as well as with the patient's pre-hospitalization/visit medication(s) (both prescribed and over-the-counter); comparing the medications that were prescribed before the hospital stay/visit and any medications started during the hospital stay/visit that are to be continued after discharge, and any new medications that patients would need to take after discharge. We would expect that any medication discrepancies (omissions, duplications, conflicts) would be corrected as part of the medication reconciliation process. Hospitals may utilize a number of approaches to ensure vigilant medication reconciliation. The medication reconciliation process should be a partnership between the patient and the healthcare team, be person-centered, and incorporate solutions to linguistic, cultural, socio-economic, and literacy barriers. We are proposing that all patients have an accurate medication list prior to hospital discharge or transfer. The actual process used for medication reconciliation might vary among hospitals. We encourage hospitals to make use of current health information technology when establishing their medication reconciliation process. There are also many published resources available to assist hospitals with implementing this requirement. We refer readers to the following examples of resources that can be used to assist hospitals with the implementation of a medication reconciliation process:
* The Re-Engineered Discharge (RED) Toolkit (http://www.ahrq.gov/professionals/systems/hospital/red/toolkit/index.html) includes guidance on educating patients on diagnoses, self-care, and warning signs, overcoming language barriers, and conducting post-discharge telephone calls.
* The Hospital Guide to Reducing Medicaid Readmissions (http://www.ahrq.gov/professionals/systems/hospital/medicaidreadmitguide/index.html) describes actions to improve transitions of care for vulnerable patients, including providing enhanced services for high risk patients.
* The AHRQ Health Literacy Universal Precautions Toolkit (http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/) contains tools on clear communication, the teach-back method, helping patients take medicine correctly, and encouraging questions.
* The SHARE Approach (http://www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/) is a 5-step process for shared decision making that includes assessing patients' values and preferences.
* The Guide to Patient and Family Engagement in Hospital Quality and Safety (http://www.ahrq.gov/professionals/systems/hospital/engagingfamilies/) provides strategies to engage patients and families in discharge planning throughout their stay.
* Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation (http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/match/match.pdf) helps facilities establish a sound medication reconciliation process, evaluate the effectiveness of the existing processes, and identify and respond to any gaps.
* The MARQUIS (Multi-Center Medication Reconciliation Quality Improvement Study) (https://innovations.ahrq.gov/qualitytools/multi-center-medication-reconciliation-quality-improvement-study-marquis-toolkit) Toolkit helps facilities develop better ways for medications to be prescribed, documented, and reconciled accurately and safely at times of care transitions when patients enter and leave the hospital.
To enhance patient understanding of their medications, generic and proprietary names are expected to be provided for each medication, when available. The patient or caregiver/support person (or both) may be involved in reconciling medications and creating a new medication list. We would also expect that the medication reconciliation process would include a written list of all medications that a patient should take until further instructions are given by his or her practitioner at a follow-up appointment.
Furthermore, we would expect the medication reconciliation process to consider how patients would obtain their post-discharge medications. Many of the types of patients for whom discharge planning would be required under the proposed regulation are discharged from the hospital with medication prescriptions. Many patients do not realize that they will need to have prescriptions filled to continue the medication therapy that was started during their hospitalization/visit. A delay in obtaining necessary medication post-discharge could have significant adverse health effects. We believe patients or caregivers (or both) should be informed, in advance of the hospital discharge, of the anticipated need for filling outpatient (discharge) prescriptions, and have a plan on how they will obtain those medications. When necessary, assistance should be offered to the patient with identifying a pharmacy to fill the prescriptions post-discharge in a timely manner. In identifying a pharmacy, the hospital should consider whether the patient has prescription drug coverage that might require the patient to use a pharmacy within the drug plan's network and direct the patient appropriately.
As part of the medication reconciliation process, we encourage practitioners to consult with their state's PDMP. In section II.A.3 of this proposed rule we discuss the potential benefits as well as the challenges associated with the use of PDMPs. Given these potential benefits and challenges, we are soliciting comments on whether, as part of the medication reconciliation process, practitioners should be required to consult with their state's PDMP to reconcile patient use of controlled substances as documented by the PDMP, even if the practitioner is not going to prescribe a controlled substance.
We propose a new requirement at
In addition to the patient receiving discharge instructions, it is important that the providers responsible for follow-up care with a patient (including the primary care provider (PCP) or other practitioner) receive the necessary medical information to support continuity of care. We therefore propose at
* A copy of the discharge instructions and the discharge summary within 48 hours of the patient's discharge;
* Pending test results within 24 hours of their availability;
* All other necessary information as specified in proposed
We remind hospitals to provide this information in a manner that complies with all applicable privacy and security regulations.
Finally, we propose a new
FOOTNOTE 5 Adverse Drug Events Occurring Following Hospital Discharge. Forster, et al., 2005. END FOOTNOTE
FOOTNOTE 6 Norbert Goldfield et al., "Identifying Potentially Preventable Readmissions," Health Care Financing Review, Fall 2008. END FOOTNOTE
FOOTNOTE 7 Kim J. Verhaegh et al, "Transitional Care Interventions Prevent Hospital Readmissions for Adults with Chronic Illnesses," Health Affairs, 33, no. 9 (2014). END FOOTNOTE
5. Transfer of Patients to Another Health Care Facility (Proposed SEC 482.43(e))
We propose to re-designate and revise the standard currently set out at
The current discharge requirement set out at
* Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, and preferred language;
* Contact information for the practitioner responsible for the care of the patient and the patient's caregiver/support person(s);
* Advance directive, if applicable;
* Course of illness/treatment;
* Procedures;
* Diagnoses;
* Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
* Consultation results;
* Functional status assessment;
* Psychosocial assessment, including cognitive status;
* Social supports;
* Behavioral health issues;
* Reconciliation of all discharge medications with the patient's pre-hospital
admission/registration medications (both prescribed and over-the-counter);
* All known allergies, including medication allergies;
* Immunizations;
* Smoking status;
* Vital signs;
* Unique device identifier(s) for a patient's implantable device(s), if any;
* All special instructions or precautions for ongoing care, as appropriate;
* Patient's goals and treatment preferences; and
* All other necessary information to ensure a safe and effective transition of care that supports the post-discharge goals for the patient.
In addition to these proposed minimum elements, necessary information must also include a copy of the patient's discharge instructions, the discharge summary, and any other documentation that would ensure a safe and effective transition of care, as applicable.
While we are not proposing a specific form, format, or methodology for the communication of this information for all facilities, we strongly believe that those facilities that are electronically capturing information should be doing so using certified health IT that will enable real time electronic exchange with the receiving provider. By using certified health IT, facilities can ensure that they are transmitting interoperable data that can be used by other settings, supporting a more robust care coordination and higher quality of care for patients. We are soliciting comments on these proposed medical information requirements.
We note that HHS has a number of initiatives designed to encourage and support the adoption of health information technology and to promote nationwide health information exchange to improve the quality of health care. HHS believes all patients, their families, and their healthcare providers should have consistent and timely access to health information in a standardized format that can be securely exchanged between the patient, providers, and others involved in the patient's care. /8/ ONC recently released a document entitled "
FOOTNOTE 8 (HHS
These initiatives are designed to encourage HIE among all health care providers, including those who are not eligible for the Electronic Health Record (EHR) Incentive Programs, and are designed to improve care delivery and coordination across the entire care continuum. Our revisions to this rule are intended to recognize the advent of electronic health information technology and to accommodate and support adoption of ONC certified health IT and interoperability standards. We believe that the use of this technology can effectively and efficiently help facilities and other providers improve internal care delivery practices, support the exchange of important information across care team members (including patients and caregivers) during transitions of care, and enable reporting of electronically specified clinical quality measures (eCQMs). For more information on guidance for ineligible providers, we direct stakeholders to the ONC guidance for EHR technology developers serving providers ineligible for the
This guidance will be updated as new editions of certification criteria are released.
Additionally, we propose that the requirement and the timeframe for communicating necessary information for patients being transferred to another healthcare facility remain the same as in the current requirement. That is, hospitals would continue to be required to provide this information at the time of the patient's discharge and transfer to the receiving facility. Hospitals are encouraged to consider adapting or incorporating electronic tools (or both) to facilitate and streamline information that would fulfill the proposed discharge requirements to ensure a successful transfer of care. Hospitals are also encouraged to continue the practice of direct communication between the sending and receiving facilities. Clinician-to-clinician contact to discuss the patient's transfer, review information provided by the sending facility, and answer follow-up questions can help smooth the transfer process for the patient and the facilities. We believe that this direct communication is beneficial for all parties, and that this practice should continue to be used in addition to our proposed information-exchange requirements.
6. Requirements for Post-Acute Care Services (Proposed SEC 482.43(f))
We propose to re-designate and revise the requirements of current
B. Home Health Agency Discharge Planning
Under the authority of sections 1861(m), 1861(o), and 1891 of the Act, the Secretary has established in regulations the requirements that a HHA must meet to participate in the
On
The IMPACT Act was signed on
The current regulations at
In this proposed rule, we further address the content and timing requirements for the discharge or transfer summary for HHAs. These proposed changes incorporate the requirements of the IMPACT Act.
We are soliciting comments on the timeline for HHA implementation of the following proposed discharge planning requirements.
1. Discharge Planning Process (Proposed SEC 484.58(a))
We propose to establish a new standard, "Discharge planning process," to require that the HHA's discharge planning process ensure that the discharge goals, preferences, and needs of each patient are identified and result in the development of a discharge plan for each patient. In addition, we propose to require that the HHA discharge planning process require the regular re-evaluation of patients to identify changes that require modification of the discharge plan, in accordance with the provisions for updating the patient assessment at current
We remind HHAs that they must continue to abide by federal civil rights laws, including Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act, and section 504 of the Rehabilitation Act of 1973, when developing a discharge planning process. To this end, HHAs should take reasonable steps to provide individuals with limited English proficiency or other communication barriers, or physical, mental, cognitive, or intellectual disabilities meaningful access to the discharge planning process, as required under Title VI of the Civil Rights Act, as implemented under 45 CFR 80.3(b)(2). Discharge planning would be of little value to patients who cannot understand or appropriately follow the discharge plans discussed in this rule. Without appropriate language assistance or auxiliary aids and services, discharge planners would not be able to fully involve the patient and caregiver/support person in the development of the discharge plan. Furthermore, the discharge planner would not be fully aware of the patient's goals for discharge.
We propose to require that the physician responsible for the home health plan of care be involved in the ongoing process of establishing the discharge plan. We believe that physicians have an important role in the discharge planning process and we would expect that the HHA would be in communication with the physician during the discharge planning process. We also propose to require that the HHA consider the availability of caregivers/support persons for each patient, and the patient's or caregiver's capacity and capability to perform required care, as part of the identification of discharge needs. Furthermore, in order to incorporate patients and their families in the discharge planning process, we propose to require that the discharge plan address the patient's goals of care and treatment preferences.
For those patients that are transferred to another HHA or who are discharged to a SNF, IRF, or LTCH, we propose to require that the HHA assist patients and their caregivers in selecting a PAC provider by using and sharing data that includes, but is not limited to HHA, SNF, IRF, or LTCH data on quality measures and data on resource use measures. We would expect that the HHA would be available to discuss and answer patient's and their caregiver's questions about their post-discharge options and needs. Furthermore, the HHA must ensure that the PAC data on quality measures and data on resource use measures are relevant and applicable to the patient's goals of care and treatment preferences.
As required by the IMPACT Act, HHAs must take into account data on quality measures and resource use measures during the discharge planning process. In order to increase patient involvement in the discharge planning process and to incorporate patient preferences, we propose that HHAs provide data on quality measures and resource use measures to the patient and caregiver that are relevant to the patient's goals of care and treatment preferences. For example, the HHA could provide the aforementioned quality data on other PAC providers that are within the patient's desired geographic area. HHAs should then assist patients as they choose a high quality PAC provider by discussing and answering patient's and their caregiver's questions about their post-discharge options and needs. We would expect that HHAs would not make decisions on PAC services on behalf of patients and their families and caregivers and instead focus on person-centered care to increase patient participation in post-discharge care decision making. Person-centered care focuses on the patient as the locus of control, supported in making their own choices and having control over their daily lives.
We propose to require that the evaluation of the patient's discharge needs and discharge plan be documented and completed on a timely basis, based on the patient's goals, preferences, and needs, so that appropriate arrangements are made prior to discharge or transfer. This requirement would prevent the patient's discharge or transfer from being unduly delayed. In response to this requirement, we would expect that HHAs would establish more specific time frames for completing the evaluation and discharge plans based on their patient's needs and taking into consideration the patient's acuity level and time spent in home health care. We propose to require that the evaluation be included in the clinical record. We propose that the results of the evaluation be discussed with the patient or patient's representative. Furthermore, all relevant patient information available to or generated by the HHA itself must be incorporated into the discharge plan to facilitate its implementation and to avoid unnecessary delays in the patient's discharge or transfer.
2. Discharge or Transfer Summary Content (Proposed SEC 484.58(b))
We propose at
* Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, and preferred language;
* Contact information for the physician responsible for the home health plan of care;
* Advance directive, if applicable;
* Course of illness/treatment;
* Procedures;
* Diagnoses;
* Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
* Consultation results;
* Functional status assessment;
* Psychosocial assessment, including cognitive status;
* Social supports;
* Behavioral health issues;
* Reconciliation of all discharge medications (both prescribed and over-the-counter);
* All known allergies, including medication allergies;
* Immunizations;
* Smoking status;
* Vital signs;
* Unique device identifier(s) for a patient's implantable device(s), if any;
* Recommendations, instructions, or precautions for ongoing care, as appropriate;
* Patient's goals and treatment preferences;
* The patient's current plan of care, including goals, instructions, and the latest physician orders; and
* Any other information necessary to ensure a safe and effective transition of care that supports the post-discharge goals for the patient.
As part of the medication reconciliation process, we encourage practitioners to consult with their state's PDMP. In section II.A.3 of this proposed rule, we discuss the potential benefits as well as the challenges associated with the use of PDMPs. Given these potential benefits and challenges, we are soliciting comments on whether, as part of the medication reconciliation process, practitioners should be required to consult with their state's PDMP to reconcile patient use of controlled substances as documented by the PDMP, even if the practitioner is not going to prescribe a controlled substance.
We propose to include these elements in the discharge plan so that there is a clear and comprehensive summary for effective and efficient follow-up care planning and implementation as the patient transitions from HHA services to another appropriate health care setting.
We note that many of the aforementioned proposed medical information elements required to be sent to the receiving facility or health care practitioner may not be applicable to the patient. Therefore, we would expect HHAs to include this information with a "N/A" or other appropriate notation next to each data element that does not apply to the patient. We are soliciting comments on these proposed medical information requirements.
C. Critical Access Hospital Discharge Planning
Sections 1820(e) and 1861 (mm) of the Act provide that critical access hospitals participating in
Currently, there is no CAH discharge planning CoP. When CMS established requirements for the
As previously noted, we recognize that there is significant benefit in improving the transfer and discharge requirements from an inpatient acute care facility, such as CAHs and hospitals, to another care environment. We believe that our proposed revisions would reduce the incidence of preventable and costly readmissions, which are often due to avoidable adverse events. In addition, under the IMPACT Act, CAHs must take into account quality measures, resource use measures, and other measures to assist PAC providers, patients, and the families of patients with discharge planning, also in light of the treatment preferences of patients and the patient's goals of care. Given these concerns and the IMPACT Act mandate, we are proposing new CAH discharge planning requirements. We are soliciting comments on the timeline for implementation of the following proposed CAH discharge planning requirements.
As discussed at length in section II.A. for hospitals, we maintain that discharge planning is an important component of successful transitions from the CAH setting. Due to the availability of fewer health care resources in a rural environment, it is important to keep CAH patients on the path to recovery by ensuring that the CAH effectively communicates the discharge plan to the patient and those who will be providing support to the patient post-discharge. It is important that patients discharged to home from CAHs have the necessary support and access to the appropriate resources to assist them with recovery.
While we propose that CAHs must take into consideration the patient's preferences and goals of care during the discharge planning process, as we describe in this proposed rule, we also acknowledge that patients located in rural areas that are discharged from CAHs may have limited post-acute care options.
Facilities that offer the most appropriate post-discharge care for a particular patient's recovery needs may be located outside of the patient's community. We therefore would expect CAHs to support patients as they choose an appropriate PAC setting that meets their preferences and goals of care, while informing the patient of the benefits of selecting the most appropriate setting for their post-discharge needs, even if the facility is outside of the patient's desired location.
Consistent communication between health care providers in all patient care settings would assist in better patient placement. However, this level of communication has not been consistently achieved among the numerous healthcare providers within communities across the country. Therefore, we believe that it is vital that rural providers collaborate with each other to optimize the use of post-discharge providers in rural areas.
We propose to develop requirements in the form of five standards at
We propose that each CAH's discharge planning process must ensure that the discharge needs of each patient are identified and must result in the development of an appropriate discharge plan for each patient.
We remind CAHs that they must continue to abide by federal civil rights laws, including Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act, and section 504 of the Rehabilitation Act of 1973, when developing a discharge planning process. To this end, CAHs should take reasonable steps to provide individuals with limited English proficiency or physical, mental, cognitive, and intellectual disabilities meaningful access to the discharge planning process, as required under Title VI of the Civil Rights Act, as implemented at 45 CFR SEC 80.3(b)(2). Discharge planning would be of little value to patients who cannot understand or appropriately follow the discharge plans discussed in this rule. Without appropriate language assistance or auxiliary aids and services, discharge planners would not be able to fully involve the patient and caregiver/support person in the development of the discharge plan. Furthermore, the discharge planner would not be fully aware of the patient's goals for discharge.
Additionally, effective discharge planning will assist CAHs in accordance with the
1. Design (Proposed SEC 485.642(a))
We propose at
2. Applicability (Proposed SEC 485.642(b))
We propose at
3. Discharge Planning Process (Proposed SEC 485.642(c))
We propose at
We propose at
We propose at
As part of the on-going discharge planning process, we propose in
* Admitting diagnosis or reason for registration;
* Relevant co-morbidities and past medical and surgical history;
* Anticipated ongoing care needs post-discharge;
* Readmission risk;
* Relevant psychosocial history;
* Communication needs, including language barriers, diminished eyesight and hearing, and self-reported literacy of the patient, patient's representative or caregiver/support person(s), as applicable;
* Patient's access to non-health care services; and community-based care providers; and
* Patient's goals and preferences.
We refer readers to Section II. A. 3 for a more detailed explanation of our expectations for this requirement and for additional resources.
During the evaluation of a patient's relevant co-morbidities and past medical and surgical history, we encourage practitioners to consult with their state's PDMP. In section II.A.3 of this proposed rule, we discuss the potential benefits as well as the challenges associated with the use of PDMPs. Given these potential benefits and challenges, we are soliciting comments on whether practitioners should be required to consult with their state's PDMP and review a patient's risk of non-medical use of controlled substances and substance use disorders as indicated by the PDMP report.
We propose at
We propose at
We propose at
Furthermore, the CAH would have to ensure that the PAC data on quality measures and data on resource use measures is relevant and applicable to the patient's goals of care and treatment preferences.
As required by the IMPACT Act, CAHs would have to take into account data on quality measures and data on resource use measures during the discharge planning process. In order to increase patient involvement in the discharge planning process and to emphasize patient preferences throughout the patient's course of treatment, CAHs should tailor the data on PAC provider quality measures and resource use measures to the patient's goals of care and treatment preferences. For example, the CAH could provide the aforementioned quality data on PAC providers that are within the patient's desired geographic area. In another instance, CAHs could provide quality data on HHAs based on the patient's preference to continue their care upon discharge to home. CAHs should assist patients as they choose a high quality PAC provider. However, we would expect that CAHs would not make decisions on PAC services on behalf of patients and their families and caregivers and instead focus on person-centered care to increase patient participation in post-discharge care decision making. Person-centered care focuses on the patient as the locus of control, supported in making their own choices and having control over their daily lives.
We propose at
We also propose at
4. Discharge to Home (Proposed SEC 485.642(d)(1) through (3))
We propose at
* Instruction on post-discharge care to be used by the patient or the caregiver/support person(s) in the patient's home, as identified in the discharge plan;
* Written information on warning signs and symptoms that may indicate the need to seek immediate medical attention;
* Prescriptions for medications that are required after discharge, including the name, indication, and dosage of each drug along with any significant risks and side effects of each drug as appropriate to the patient;
* Reconciliation of all discharge medications with the patient's pre-hospital admission/registration medications (both prescribed and over-the counter); and
* Written instructions regarding the patient's follow-up care, appointments, pending or planned diagnostic tests (or both), and pertinent contact information, including telephone numbers for practitioners involved in follow-up care.
As part of the medication reconciliation process, we encourage practitioners to consult with their state's PDMP. In section II.A.3 of this proposed rule, we discuss the potential benefits as well as the challenges associated with the use of PDMPs. Given these potential benefits and challenges, we are soliciting comments on whether, as part of the medication reconciliation process, practitioners should be required to consult with their state's PDMP to reconcile patient use of controlled substances as documented by the PDMP, even if the practitioner is not going to prescribe a controlled substance.
In addition to the patient receiving discharge instructions, it is important that the providers responsible for follow-up care with a patient (including the PCP or other practitioner) receive the necessary medical information to support continuity of care. We therefore propose at
* A copy of the discharge instructions and the discharge summary within 48 hours of the patient's discharge;
* Pending test results within 24 hours of their availability;
* All other necessary information as specified in proposed
We remind CAHs to provide this information in a manner that complies with all applicable privacy and security regulations. We would expect that discharge instructions would be carefully designed and written in plain language and designed to be easily understood by the patient or the patient's caregiver/support person (or both). In addition, as a best practice, CAHs should confirm patient or the patient's caregiver/support person (or both) understanding of the discharge instructions. We recommend that CAHs consider the use of "teach-back" during discharge planning and upon providing discharge instructions to the patient. We refer readers to Section II. A. 3 for more resources on the "teach-back" method.
We propose at
5. Transfer of Patients to Another Health Care Facility (Proposed SEC 485.642(e))
When a patient is transferred to another facility, that is another CAH, hospital, or a PAC provider, we propose at
* Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, and preferred language;
* Contact information for the practitioner responsible for the care of the patient as described at paragraph (b)(4) of this section and the patient's caregiver/support person(s);
* Advance directive, if applicable;
* Course of illness/treatment;
* Procedures;
* Diagnoses;
* Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
* Consultation results;
* Functional status assessment;
* Psychosocial assessment, including cognitive status;
* Social supports;
* Behavioral health issues;
* Reconciliation of all discharge medications with the patient's pre-hospital admission/registration medications (both prescribed and over-the-counter);
* All known allergies; including medication allergies;
* Immunizations;
* Smoking status;
* Vital signs;
* Unique device identifier(s) for a patient's implantable device (s), if any;
* All special instructions or precautions for ongoing care; as appropriate;
* Patient's goals and treatment preferences; and
* Any other necessary information including a copy of the patient's discharge instructions, the discharge summary, and any other documentation as applicable, to ensure a safe and effective transition of care that supports the post-discharge goals for the patients.
We have discussed the rationale for these provisions in our discussion of the hospital provisions in section II.A. We are soliciting comments on these proposed medical information requirements.
III. Collection of Information Requirements
Under the Paperwork Reduction Act of 1995 (PRA), we are required to provide 60-days notice in the
* The need for the information collection and its usefulness in carrying out the proper functions of our agency.
* The accuracy of our estimate of the information collection burden.
* The quality, utility, and clarity of the information to be collected.
* Recommendations to minimize the information collection burden on the affected public, including automated collection techniques.
We are soliciting public comment on each of these issues for the following sections of this document that contain information collection requirements (ICRs):
A. ICRs Regarding Hospital Discharge Planning (
Proposed SEC 482.43(b) would require that the discharge process applies to all inpatients and to all outpatients identified at
It should be noted here that the proposed requirements at
Proposed SEC 482.43(d) would require hospitals to provide to all patients discharged to home, with or without a referral to a community-based service provider, discharge instructions that must include, at a minimum, those items identified in
Whenever a patient is discharged or transferred to another facility, proposed
* Discharge plans for certain categories of outpatients, including, but not limited to patients receiving observation services, patients who are undergoing surgery or other same-day procedures where anesthesia or moderate sedation is used, emergency department patients who have been identified by a practitioner as needing a discharge plan, and any other category of outpatient as recommended by the medical staff, approved by the governing body and specified in the hospital's discharge planning policies and procedures; and
* The practitioner responsible for the care of the patient must be involved in the ongoing process of establishing the patient's goals of care and treatment preferences that inform the discharge plan, just as they are with other aspects of patient care during the hospitalization or outpatient visit.
In the estimates that follow in this section of the preamble and in the RIA, we estimate hourly costs. Using data from the
With respect to the one-time costs of reviewing the newly stated requirements and of reviewing and in some cases modifying existing procedures to come into compliance, we estimate that this would require a physician, a registered nurse, and an administrator using the average hourly salaries as estimated in this proposed rule. We estimate that each person would spend 8 hours on this activity for a total of 24 hours per hospital at a cost of
For the requirements that exceed current practice or that are not universally followed, we use the following cost assumptions, based on the following hourly salaries: physician at
For the estimated cost of hospitals to provide additional discharge plans for the proposed new categories of outpatients, we started with the most recent data from the
Also according to the
We also have reason to believe that approximately 2 million outpatients receive observation care annually (http://khn.org/news/observation-care-faq/) and that all but 5 percent, or 100,000 outpatients, currently receive a discharge plan. This would then bring our estimate of additional discharge plans annually to approximately 13 million patients.
Using the number of 13 million outpatients, we estimate the amount of time that these discharge plans would take hospitals to develop and provide, including the cost of the additional proposed requirements previously noted in this proposed rule, that is, practitioner involvement in the development of the discharge plan. We believe that these additional requirements are already being performed for inpatients discharged, so we have not estimated any additional cost for these patients.
We believe that hospital APRNs and PAs would spend equal time as physicians, RNs, and healthcare social workers on discharge planning (5 minutes or 0.083 hours) on an equal number of outpatients. We averaged the salaries (
These estimates are based on the judgment of CMS staff as well as our experience with hospitals, both as CMS staff and as active hospital staff members. We welcome data and comments on these estimates.
B. ICRs Regarding Home Health Discharge Planning (
We propose a new CoP at
We propose to establish a new standard at
We propose to require that the physician responsible for the home health plan of care be involved in the ongoing process of establishing the discharge plan. We would expect that the HHA would be in communication with the physician during the discharge planning process. We also propose to require that as part of identifying the patient's discharge needs, the HHA consider the availability of caregivers/support persons for each patient whether through self-care, care from a support person(s), care from community-based health care providers and agencies, or care from a long-term care facility or other residential facility as part of the identification of discharge needs. The proposed requirement would also require the HHA to consider the patient's or caregiver's capacity and capability to provide the necessary care. Furthermore, in order to incorporate patients and their families in the discharge planning process, we propose to require that the discharge plan address the patient's goals of care and treatment preferences.
We propose to require that the evaluation of the patient's discharge needs and discharge plan must be documented, completed on a timely basis and be based on the patient's needs to ensure that the patient's discharge or transfer is not unduly delayed. We believe that HHAs would establish more specific time frames for completing the evaluation and discharge plans based on the needs of their patients and their own operations. We propose to require that the evaluation be included in the medical record. We propose that the results of the evaluation be discussed with the patient or patient's representative. Furthermore, all relevant patient information available to or generated by the HHA itself must be incorporated into the discharge plan to facilitate its implementation and to avoid unnecessary delays in the patient's discharge or transfer.
We base our HHA burden cost estimates on those discussed previously in this proposed rule for hospitals and CAHs with the relevant modifications for HHAs. First, HHAs would need to review their current policies and procedures and update them so that they comply with the requirements in proposed
Furthermore, we believe that for a HHA to comply with the proposed provisions for this new standard the combined services of a physician, a registered nurse, and a social worker would be required. We use the following average hourly costs for a physician, a registered nurse, and a social worker respectively:
We propose at
* Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, preferred language;
* Contact information for the physician responsible for the home ehealth plan of care;
* Advance directive, if applicable;
* Course of illness/treatment;
* Procedures;
* Diagnoses;
* Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
* Consultation results;
* Functional status assessment;
* Psychosocial assessment, including cognitive status;
* Social supports;
* Behavioral health issues;
* Reconciliaton of all discharge medications (both prescribed and over-the counter);
* All known allergies, including medication allergies;
* Immunizations;
* Smoking status;
* Vital signs;
* Unique device identifier(s) for a patient's implantable device(s), if any;
* Recommendations, instructions, or precautions for ongoing care, as appropriate;
* Patient's goals of care and treatment preferences;
* The patient's current plan of care, including goals, instructions, and the latest physician orders; and
* Any other information necessary to ensure a safe and effective transition of care that supports the post-discharge goals for the patient.
We propose to include these elements in the discharge plan to provide the clear and comprehensive summary that is necessary for effective and efficient follow-up care planning and implementation as the patient transitions from HHA services to another appropriate health care setting.
To meet these two new proposed standards, it would take an HHA approximately 10 minutes (0.17 hours) per patient. Of that 10 minutes, 2 minutes (0.033 hours) would be covered by the physician, 3 minutes (0.05 hours) by the social worker, and the remaining 5 minutes (0.083 hours) by the RN. Thus, for the 11,930 HHAs, we estimate that complying with this requirement would require 594,000 burden hours (18 million patients x 0.033 hours) for physicians at an approximate cost of
We also estimate that a HHA would spend 2.5 minutes per patient sending the discharge summary to the patient's next source of healthcare services, for a total of 62 hours per average HHA annually ((2.5 minutes per patient x 1,488 patients)/60 minutes per hour) at a cost of
Thus, we estimate compliance with this new CoP would cost HHAs a one-time cost of
As previously indicated, these estimates are based on estimates for hospitals and CAHs with the relevant modifications for HHAs. We welcome data and comments on these estimates.
C. ICRs Regarding Critical Access Hospital Discharge Planning (
Currently, the CoPs at
As previously noted, we recognize that there is significant benefit in improving the transfer and discharge requirements from an inpatient acute care facility, such as CAHs and hospitals, to another care environment. We believe that our proposed revisions would reduce the incidence of preventable and costly readmissions, which are often due to avoidable adverse events. In addition, the IMPACT Act requires that hospitals and CAHs take into account quality, resource use data, and other data to assist PAC providers, patients, and the families of patients with discharge planning, while also addressing the treatment preferences of patients and the patient's goals of care. In light of these concerns and the requirements of the IMPACT Act, we are proposing new CAH discharge planning requirements.
We propose to develop requirements in the form of new CoPs with five standards at
We also propose that each CAH's discharge planning process must ensure that the discharge needs of each patient are identified and must result in the development of an appropriate discharge plan for each patient. The current CAH CoP at
For proposed
Similar to the proposed hospital requirements at
Proposed SEC 485.642(c) would require that the CAH's discharge planning process promote early identification of the anticipated discharge needs of each patient, and development of an appropriate discharge plan for each patient for whom a discharge plan is applicable in accordance with proposed
The burden associated with the requirement that a practitioner responsible for the patient's care be involved with the patient's discharge would include the time needed for a practitioner to assist in establishing the discharge plan. We believe that practitioner involvement in the establishing of the discharge plan would constitute a usual and customary business practice as defined in the implementing regulations of the PRA at 5 CFR 320.3(b)(2) and that CAHs are already doing this. The majority of CAHs that are deemed for participation in
We believe that practitioners already are communicating with the staff that are caring for their patients and that the practitioner's involvement in the establishment of the discharge plan would occur during those usual interactions with the staff. We also expect that practitioners would review the discharge plan in conjunction with their review of the patient's CAH medical record. The practitioner would write the order to discharge the patient, as well as any prescriptions for medications and other orders for the patient. However, the proposed requirement envisions a more direct involvement in the ongoing process of establishing a discharge plan. Thus, we believe that practitioners would spend more time discussing the discharge plan with nurses and other CAH personnel.
The additional time the practitioner would be required to spend on discharge planning would vary greatly in accordance with the patient's need for care, treatment, and services after he or she was discharged from the CAH. Practitioners must already be involved in many circumstances because they must order or authorize certain post-discharge care. In addition, there is no need for a practitioner to spend additional time on discharge planning for patients who only require prescriptions for medications and an order to follow-up with their primary care provider or those who pass away while hospitalized. We use the following average hourly costs for a physician, an advanced practice registered nurse, and a physician assistant respectively:
For proposed
The burden from the requirement to include discharge instructions in the discharge plan and document those instructions is the resources needed to develop the discharge plan and instructions. Based on our experience with the 1,328 CAHs, we believe they are already doing some form of discharge planning and providing discharge instructions for most of their patients. However, we do not believe they are providing this care for all of their patients. Of the approximately 600,000 patients discharged from CAHs each year, we estimate that about 60,000 additional patients would require discharge planning to comply with the requirement in this section. A nurse would probably perform this activity at an hourly salary of
Whenever a patient is discharged or transferred to another facility, proposed
The burden for reconciling pre-admission/registration medications (both prescribed and over-the-counter) with the discharge medications would be the resources required to review the patient's chart to identify all of a patient's pre-admission medications and compare them to the discharge medications. Typically, a physician, nurse, or other healthcare provider would do a history for each patient upon admission. A nurse would usually then compare the medications the patient was taking pre-admission to those ordered by the practitioner and reconcile them. If there were any discrepancies that the nurse questioned, he or she would then consult with the practitioner caring for the patient. When a patient is ready for discharge, the nurse would then compare the pre-admission medications with the discharge medications. If he or she questioned any changes, the nurse would need to question the prescribing practitioner about the discrepancy.
Based on our experience with CAHs, we believe that a nurse would review the patient's chart and reconcile the pre-admission and discharge medications. The time required for this reconciliation would vary greatly depending upon the number of medications a patient was taking, both pre-admission and at discharge, and the number of changes or discrepancies that the nurse questioned. We estimate that this activity would require an average of 3 minutes for each patient or 0.05 hours. We estimate that there are about 600,000 discharges annually that would require this medication reconciliation. Nurses earn an average hourly salary of
We welcome comments on these estimates and any available data that we could use to improve our estimates. Based on the previously stated estimates, to comply with all of the requirements in proposed
Table 1--Summary of Information Collection Burdens Regulation OMB Control Number of Number of Burden per section(s) No. respondents responses response (hours) S. 482.43(a) 0938-XXXX 4,900 4,900 8 S. 482.43(a) 0938-XXXX 4,900 4,900 8 S. 482.43(a) 0938-XXXX 4,900 4,900 8 S. 482.43(b) 0938-XXXX 4,900 13,000,000 0.083 S. 484.58(a) 0938-XXXX 11,930 11,930 8 S. 484.58(a) 0938-XXXX 11,930 11,930 8 S. 484.58(a) 0938-XXXX 11,930 11,930 8 SS 484.58(a) & 0938-XXXX 11,930 18,000,000 0.033 (b) SS 484.58(a) & 0938-XXXX 11,930 18,000,000 0.05 (b) SS 484.58(a) & 0938-XXXX 11,930 18,000,000 0.083 (b) SS 484.58(a) & 0938-XXXX 11,930 18,000,000 0.042 (b) S. 485.642(b) 0938-XXXX 1,328 1,328 16 S. 485.642(b) 0938-XXXX 1,328 1,328 16 S. 485.642(b) 0938-XXXX 1,328 1,328 16 S. 485.642(c) 0938-XXXX 1,328 120,000 0.083 S. 485.642(c) 0938-XXXX 1,328 30,000 0.033 S. 485.642(d) 0938-XXXX 1,328 60,000 0.5 S. 485.642(d) 0938-XXXX 1,328 60,000 0.083 S. 485.642(e) 0938-XXXX 1,328 600,000 0.05 Total 18,158 85,924,474
Table 1--Summary of Information Collection Burdens Regulation Total annual Hourly labor Total cost section(s) burden cost of ( ] (hours) reporting ( ] S. 482.43(a) 39,200 67 2,626,400 S. 482.43(a) 39,200 174 6,820,800 S. 482.43(a) 39,200 187 7,330,400 S. 482.43(b) 1,079,000 99 106,821,000 S. 484.58(a) 95,440 67 6,394,480 S. 484.58(a) 95,440 98 9,353,120 S. 484.58(a) 95,440 187 17,847,280 SS 484.58(a) & 594,000 187 111,078,000 (b) SS 484.58(a) & 900,000 52 46,800,000 (b) SS 484.58(a) & 1,494,000 67 100,098,000 (b) SS 484.58(a) & 756,000 32 24,192,000 (b) S. 485.642(b) 21,248 67 1,423,616 S. 485.642(b) 21,248 187 3,973,376 S. 485.642(b) 21,248 98 2,082,304 S. 485.642(c) 9,960 94 936,240 S. 485.642(c) 990 187 185,130 S. 485.642(d) 30,000 67 2,010,000 S. 485.642(d) 4,980 141 702,180 S. 485.642(e) 30,000 67 2,010,000 Total 5,366,594 453,520,660 Note: * *There are no capital/maintenance costs associated with the information collection requirements contained in this rule; therefore, we have removed the associated column from Table 1.
If you comment on these information collection and recordkeeping requirements, please do either of the following:
1. Submit your comments electronically as specified in the ADDRESSES section of this proposed rule; or
2. Submit your comments to the
IV. Regulatory Impact Analysis
A. Statement of Need
Discharge planning is an important component of successful transitions from acute care hospitals and PAC settings, as we have previously discussed. It is universally agreed to be an essential function of hospitals. The transition may be to a patient's home (with or without PAC services), skilled nursing facility or nursing home, long term care hospital, rehabilitation facility, assisted living center, hospice, or a variety of other settings. The location to which a patient may be discharged should be based on the patient's clinical care requirements, available support network, and patient and caregiver treatment preferences and goals of care.
Although the current hospital discharge planning process meets the needs of many inpatients released from the acute care setting, some discharges result in less-than optimal outcomes for patients including complications and adverse events that lead to hospital readmissions. Reducing avoidable hospital readmissions and patient complications presents an opportunity for improving the quality and safety of patient care, while potentially reducing health care costs. Executive Order 13563 expressly states, in its section on retrospective review, that "agencies shall consider how best to promote retrospective analysis of rules that may be outmoded, ineffective, insufficient, or excessively burdensome, and to modify, streamline, expand, or repeal them in accordance with what has been learned."
We believe that the provisions of the IMPACT Act that require hospitals, CAHs, and PAC providers take into account quality measures and resource use and other measures to assist patients and their families during the discharge planning process will encourage patients and their families to become active participants in the planning of their transition from the hospital to the PAC setting (or between PAC settings). This requirement will allow patients and their families' access to information that will help them to make informed decisions about their post-acute care, while addressing their goals of care and treatment preferences. Patients and their families that are well informed of their choices of high-quality PAC providers may reduce their chances of being re-hospitalized.
Equally importantly, the necessity of meeting this new legislative requirement provides an opportunity to meet the requirement for retrospective review of an important set of regulatory requirements that have not been systematically reviewed in decades. Finally, recent findings about health care delivery problems related to hospitalization, including discharge and readmissions, have indicated that major problems exist. For example, the
B. Overall Impact
We have examined the impacts of this rule as required by Executive Order 12866 on Regulatory Planning and Review (
Executive Orders 12866 and 13563 direct agencies to assess all costs and benefits of available regulatory alternatives and, if regulation is necessary, to select regulatory approaches that maximize net benefits (including potential economic, environmental, public health and safety effects, distributive impacts, and equity). Section 3(f) of Executive Order 12866 defines a "significant regulatory action" as an action that is likely to result in a rule: (1) (Having an annual effect on the economy of
A regulatory impact analysis (RIA) must be prepared for major rules with economically significant effects (
The Congressional Review Act, 5 U.S.C.
This proposed rule would create both one-time and annual costs for CAHs and HHAs. The financial costs are summarized in the table that follows. We welcome public comments on all of our burden assumptions and estimates.
Provider/Supplier Frequency Number of Likely affected (
|% entities millions)
Hospitals ( S. 482.43) One-time 4,900 17 Recurring Annually 107 CAHs ( S. 485.642) One-time 1,328 7 Recurring Annually 6 HHAs ( S. 484.58) One-time 11,930 34 Recurring Annually 283 Total Costs in First Full 454 Year * This table includes entries only for those proposed reforms that we believe would have a measurable economic effect; includes estimates from ICRs and RIA sections. All estimates are rounded to the nearest million.
C. Anticipated Effects
1. Effects on Hospitals (Including LTCHs and IRFs), CAHs, and HHAs
We have accounted for the regulatory impact of these proposed changes through the analysis of costs contained in the ICR sections previously mentioned in this proposed rule. We believe these estimates encompass all additional burden on hospitals, CAHs and HHAs. Any burden associated with the proposed changes to the CoPs not accounted for in the ICR sections or in the RIA section was omitted because we believe it would constitute a usual and customary business practice and would not be subject to the PRA in accordance with 5 CFR 1320.3(b)(2). Nor would it constitute an added cost for purposes of RIA estimates if we added a regulatory requirement that reflected existing practices and workload. We note that we do not estimate costs for the newly added requirement to present quality and cost information to those hospital patients who face a decision on selection of post-discharge providers. In our view, hospitals already counsel patients on these choices, and the availability of written quality information will not add significantly to the time involved, and may in some cases reduce it (the information, of course, would only be presented as pertinent to the particular decisions facing particular patients). Indeed, all providers affected by this rule already have access to quality information from the CMS Web sites
Our estimates of the effects of this regulation are subject to significant uncertainty. While the
In addition, as we previously explained, there may be significant additional health benefits, such as the reduction in patient readmissions after discharges and the reduction of other post-discharge patient complications.
2. Effects on Small Entities
The RFA requires agencies to analyze options for regulatory relief of small entities, if a rule has a significant impact on a substantial number of small entities. For purposes of the RFA, we estimate that the great majority of the providers that would be affected by our rules are small entities as that term is used in the RFA. The great majority of hospitals and most other healthcare providers and suppliers are small entities, either by being nonprofit organizations or by meeting the SBA definition of a small business. Accordingly, the usual practice of HHS is to treat all providers and suppliers as small entities in analyzing the effects of our rules.
As shown in table 1, we estimate that the recurring costs of this proposed rule would cost affected entities approximately
Effects on hospitals are far smaller, and estimated to be about
FOOTNOTE 9 http://www.aha.org/research/rc/stat-studies/fast-facts.shtml END FOOTNOTE
Total national CAH revenues from
We note that quite apart from the gross costs of compliance being a small fraction of revenues or costs of affected entities, net costs will be far smaller. Payment for hospital inpatient services for
In addition, section 1102(b) of the Act requires us to prepare a regulatory impact analysis if a rule may have a significant impact on the operations of a substantial number of small rural hospitals. This analysis must conform to the provisions of section 603 of the RFA. For purposes of section 1102(b) of the Act, we define a small rural hospital as a hospital that is located outside of a metropolitan statistical area and has fewer than 100 beds. For the preceding reasons, we have determined that this proposed rule does not have a significant impact on the operations of a substantial number of small rural hospitals.
Section 202 of the Unfunded Mandates Reform Act of 1995 (UMRA) also requires that agencies assess anticipated costs and benefits before issuing any rule whose mandates require spending in any 1 year of
Executive Order 13132 establishes certain requirements that an agency must meet when it issues a proposed rule (and subsequent final rule) that would impose substantial direct requirement costs on state and local governments, preempts state law, or otherwise has Federalism implications. This rule would not have a substantial direct effect on state or local governments, preempt states, or otherwise have a Federalism implication.
3. Effects on Patients and Medical Care Costs
Patients in all three settings are the major beneficiaries of this rule. Research cited earlier in this preamble strongly suggests that there would be reductions in morbidity and mortality from improving services to these patients through improved discharge planning. We are unable to quantify either the volume or dollar value of expected benefits. We are not aware of reliable empirical data on the benefits of improved discharge planning. In addition, there are multiple initiatives affecting the same patients (for example, the Hospital Readmissions Reduction Program, the Medicare EHR Incentive Program, and the Accountable Care Organizations under the Medicare Shared Savings Program). This makes it challenging to sort out the separable benefits of this proposed rule.
Nonetheless, the number of patients potentially benefitting is significant. There are roughly 35 million inpatient discharges from hospitals annually. In addition, there are approximately 32 million patients newly affected by substantially modified discharge planning requirements (this figure includes an additional 13 million annual hospital outpatient discharges, 18 million annual HHA patient discharges, and 600,000 annual CAH discharges). If mortality or serious morbidity were prevented for even a fraction of 1 percent of these nearly 50 million patients, potentially tens or hundreds of thousands of persons would substantially benefit.
There are existing requirements in place for discharge planning and for reducing adverse events such as hospital readmissions, both in regulations governing patient care and in payment regulations, but little or no data on the effectiveness of these requirements compared to the normal effects of good medical practice. The changes that would be implemented by this proposed rule are an additional overlay on top of existing practices and requirements. It is challenging to disentangle all these overlapping factors. Therefore, existing data demonstrate that even small improvements can have effects as large as those previously suggested in this proposed rule. For example, one meta-analysis showed that transitional care that promotes the safe and timely transfer of patients from hospital to home has been proven to be highly effective in reducing readmissions. /10/ We welcome comments that would provide evidence in regard to these findings.
FOOTNOTE 10 Kim J. Verhhaegh et al., "Transitional Care Interventions Prevent Hospital Readmissions for Adults with Chronic Illnesses," Health Affairs, 33, no. 9 (2014):1531-1539. END FOOTNOTE
D. Alternatives Considered
As we previously stated in this proposed rule, some of these provisions are mandated under the IMPACT Act, therefore, no major alternatives were considered. For the other proposed provisions, we considered not making these changes. We did not consider additional requirements that we did not believe would result in substantial benefits at reasonable cost. For example, we considered requiring specific post-discharge follow-up procedures, but concluded that the range of procedures is so great (including, for example, such very low cost procedures as automatically generated text or email reminders about medication compliance, and such high cost procedures as home visits by nurses), and the range of patient situations so wide (including in many cases no likely benefit from follow-up and in others no efficient way to predict likely benefits), that no reasonable or practicable requirement could be devised at this time. Of course, we encourage providers to use follow-up procedures they find cost-effective for particular categories of patients. We welcome comments and data on these or other follow-up alternatives that may have been shown to be cost-effective in discharge planning, and on what form and with what enforcement standards a mandatory requirement might reasonably use.
We also considered proposing mandatory use of the approximately 50 state-run PDMPs by providers regulated under this proposed rule (each state has its own version and operational, security, access, and other details vary by state). Where hospitals in particular states voluntarily use such programs based on their own determination of utility, we strongly encourage use of such systems. PDMPs have proven useful for law enforcement purposes and, in some states, for pharmacy use. There are, however, uncertainties as to use in hospital settings. As one recent study stated, "whether mandates should become a best practice depends on proving their [PDMP] feasibility and benefits." /11/ As discussed earlier in the preamble, there are also questions about "legal, technical, privacy, or security challenges" of provider use of PDMPs, including difficulties of use with EHRs. /12/ Regardless, we need current information on whether and where PDMPs have been used effectively and at reasonable cost in hospital discharge planning. /13/ Accordingly, we solicit comments that provide specific information on the feasibility, costs, and patient benefits of using PDMP systems in hospital discharge planning, and on workable implementation and enforcement standards for a possible mandatory requirement.
FOOTNOTE 11 Thomas Clark,
FOOTNOTE 12 HHS report to the
FOOTNOTE 13 See the case studies in the 2013 report Connecting for Impact: Integrating Health IT and PDMPs to Improve Patient Care,
For all provisions, we attempted to minimize unnecessarily prescriptive methods or procedures, and to avoid any unnecessarily costly requirements. We welcome comments on whether we properly selected the best provisions for change and on whether there are alternatives or improvements to the proposed provisions that would increase benefits at reasonable cost or reduce costs without compromising important benefits.
E. Cost to the Federal Government
If these requirements are finalized, CMS will update the interpretive guidance, update the survey process, and provide training. In order to implement these new standards, we anticipate initial federal startup costs between
F. Accounting Statement
As required by OMB Circular A-4 (available at http://www.whitehouse.gov/omb/circulars_a004_a-4), in Table 2 we present an accounting statement showing the classification of the costs and benefits associated with the provisions of this final rule. The accounting statement is based on estimates provided in this regulatory impact analysis. We have used as an estimating horizon a 5 year period, but expect that annualized costs would remain essentially the same over a longer period, after the initial year. For purposes of this table, we have used a low estimate that is 25 percent lower than our primary estimate, and a high estimate that is 25 percent higher than our primary estimate. As previously discussed, we have no empirical data or results from previous studies that would allow a defensible estimate of annualized benefits in terms of morbidity and mortality prevented, and medical costs avoided.
Table 2--Accounting Statement: Classification of Estimated Costs and Benefits [ n millions] Units Category Primary Low High Year Discount Period estimate estimate estimate dollars rate (%) covered Benefits-- Potential Reductions in morbidity, mortality, and Qualitative not medical costs for hospital, HHA, and CAH patients. quantitative or monetized Costs--Annual$420 $310 $510 2015 7 2016-20 Monetized Costs of Discharge Planning to Medical Care Providers 410 310 510 2015 3 2016-20 Transfers None.
This proposed rule was reviewed by the
V. Response to Comments
Because of the large number of public comments we normally receive on
List of Subjects
42 CFR Part 482
Grant Programs--health, Hospitals,
42 CFR Part 484
Health facilities, Health professions,
42 CFR Part 485
Grant programs--health, Health facilities,
For the reasons set forth in the preamble, the
PART 482--CONDITIONS OF PARTICIPATION FOR HOSPITALS
1. The authority citation for part 482 is revised to read as follows:
Authority: Secs. 1102, 1871, 1881, 1899B of the Social Security Act (42 U.S.C. 1302, 1395hh, 1395rr, and 1395lll) unless otherwise noted.
2. Section 482.43 is revised to read as follows:
The hospital must develop and implement an effective discharge planning process that focuses on the patient's goals and preferences and prepares patients and their caregivers/support person(s), to be active partners in post-discharge care, planning for post-discharge care that is consistent with the patient's goals for care and treatment preferences, effective transition of the patient from hospital to post-discharge care, and the reduction of factors leading to preventable hospital readmissions.
(a) Standard: Design. The discharge planning process policies and procedures must meet the following requirements:
(1) Be developed with input from the hospital's medical staff, nursing leadership as well as other relevant departments;
(2) Be reviewed and approved by the governing body; and
(3) Be specified in writing.
(b) Standard: Applicability. The discharge planning process must apply to:
(1) All inpatients;
(2) Outpatients receiving observation services;
(3) Outpatients undergoing surgery or other same day procedures for which anesthesia or moderate sedation are used;
(4) Emergency department patients identified in accordance with the hospital's discharge planning policies and procedures by the emergency department practitioner responsible for the care of the patient as needing a discharge plan; and
(5) Any other category of outpatients as recommended by the medical staff and specified in the hospital's discharge planning policies and procedures approved by the governing body.
(c) Standard: Discharge planning process. The hospital's discharge planning process must ensure that the discharge goals, preferences, and needs of each patient are identified and result in the development of a discharge plan for each patient in accordance with paragraph (b) of this section.
(1) A registered nurse, social worker, or other personnel qualified in accordance with the hospital's discharge planning policies must coordinate the discharge needs evaluation and development of the discharge plan.
(2) The hospital must begin to identify the anticipated discharge needs for each applicable patient within 24 hours after admission or registration, and the discharge planning process is completed prior to discharge home or transfer to another facility and without unduly delaying the patient's discharge or transfer. If the patient's stay is less than 24 hours, the discharge needs for each applicable patient must be identified and the discharge planning process completed prior to discharge home or transfer to another facility and without unnecessarily delaying the patient's discharge or transfer.
(3) The hospital's discharge planning process must require regular re-evaluation of the patient's condition to identify changes that require modification of the discharge plan. The discharge plan must be updated, as needed, to reflect these changes.
(4) The practitioner responsible for the care of the patient must be involved in the ongoing process of establishing the patient's goals of care and treatment preferences that inform the discharge plan.
(5) The hospital must consider caregiver/support person and community based care availability and the patient's or caregiver's/support person's capability to perform required care including self-care, care from a support person(s), follow-up care from a community based provider, care from post-acute care practitioners and facilities, or, in the case of a patient admitted from a long term care facility or other residential facility, care in that setting, as part of the identification of discharge needs. The hospital must consider the following in evaluating a patient's discharge needs, including but not limited to:
(i) Admitting diagnosis or reason for registration;
(ii) Relevant co-morbidities and past medical and surgical history;
(iii) Anticipated ongoing care needs post-discharge;
(iv) Readmission risk;
(v) Relevant psychosocial history;
(vi) Communication needs, including language barriers, diminished eyesight and hearing, and self-reported literacy of the patient, patient's representative or caregiver/support person(s), as applicable;
(vii) Patient's access to non-health care services and community based care providers; and
(viii) Patient's goals and treatment preferences.
(6) The patient and caregiver/support person(s) must be involved in the development of the discharge plan, and informed of the final plan to prepare them for post-hospital care.
(7) The discharge plan must address the patient's goals of care and treatment preferences.
(8) The hospital must assist the patients, their families, or the patient's representative in selecting a post-acute care provider by using and sharing data that includes but is not limited to HHA, SNF, IRF, or LTCH data on quality measures and data on resource use measures. The hospital must ensure that the post-acute care data on quality measures and data on resource use measures is relevant and applicable to the patient's goals of care and treatment preferences.
(9) The evaluation of the patient's discharge needs and the resulting discharge plan must be documented and completed on a timely basis, based on the patient's goals, preferences, strengths, and needs, so that appropriate arrangements for post-hospital care are made before discharge to avoid unnecessary delays in discharge.
(i) The discharge plan must be included in the patient's medical record. The results of the evaluation must be discussed with the patient or patient's representative.
(ii) All relevant patient information must be incorporated into the discharge plan to facilitate its implementation and to avoid unnecessary delays in the patient's discharge or transfer.
(10) The hospital must assess its discharge planning process on a regular basis. The assessment must include ongoing, periodic review of a representative sample of discharge plans, including those patients who were readmitted within 30 days of a previous admission, to ensure that the plans are responsive to patient post-discharge needs.
(d) Standard: Discharge to home. (1) Discharge instructions must be provided at the time of discharge to:
(i) The patient and/or the patient's caregiver/support person(s), and
(ii) The post-acute care provider or supplier, if the patient is referred to post-acute care services.
(2) The discharge instructions must include, but are not limited to, the following:
(i) Instruction on post-hospital care to be used by the patient or the caregiver/support person(s) in the patient's home, as identified in the discharge plan;
(ii) Written information on warning signs and symptoms that may indicate the need to seek immediate medical attention. This must include written instructions on what the patient or the caregiver/support person(s) should do and who they should contact if these warning signs or symptoms present;
(iii) Prescriptions and over-the counter medications that are required after discharge, including the name, indication, and dosage of each drug, along with any significant risks and side effects of each drug as appropriate to the patient;
(iv) Reconciliation of all discharge medications with the patient's pre-hospital admission/registration medications (both prescribed and over-the-counter); and
(v) Written instructions in paper and/or electronic format regarding the patient's follow-up care, appointments, pending and/or planned diagnostic tests, and pertinent contact information, including telephone numbers, for any practitioners involved in follow-up care or for any providers/suppliers to whom the patient has been referred for follow-up care.
(3) The hospital must send the following information to the practitioner(s) responsible for follow up care, if the practitioner is known and has been clearly identified:
(i) A copy of the discharge instructions and the discharge summary within 48 hours of the patient's discharge;
(ii) Pending test results within 24 hours of their availability;
(iii) All other necessary information as specified in
(4) The hospital must establish a post-discharge follow-up process.
(e) Standard: Transfer of patients to another health care facility. (1) The hospital must send necessary medical information to the receiving facility at the time of transfer.
(2) Necessary medical information must include:
(i) Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, preferred language;
(ii) Contact information for the practitioner responsible for the care of the patient, as described at paragraph (b)(4) of this section, and the patient's caregiver(s)/support person(s), if applicable;
(iii) Advance directive, if applicable;
(iv) Course of illness/treatment;
(v) Procedures;
(vi) Diagnoses;
(vii) Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
(viii) Consultation results;
(ix) Functional status assessment;
(x) Psychosocial assessment, including cognitive status;
(xi) Social supports;
(xii) Behavioral health issues;
(xiii) Reconciliation of all discharge medications with the patient's pre-hospital admission/registration medications (both prescribed and over-the counter);
(xiv) All known allergies, including medication allergies;
(xv) Immunizations;
(xvi) Smoking status;
(xvii) Vital signs;
(xviii) Unique device identifier(s) for a patient's implantable device(s), if any;
(xix) All special instructions or precautions for ongoing care, as appropriate;
(xx) Patient's goals and treatment preferences; and
(xxi) All other necessary information including a copy of the patient's discharge instructions, the discharge summary and any other documentation as applicable, to ensure a safe and effective transition of care that supports the post-discharge goals for the patient.
(f) Standard: Requirements for post-acute care services. For those patients discharged home and referred for HHA services, or for those patients transferred to a SNF for post-hospital extended care services, or transferred to an IRF or LTCH for specialized hospital services, the following requirements apply, in addition to those set out at paragraphs (a) through (d) of this section:
(1) The hospital must include in the discharge plan a list of HHAs, SNFs, IRFs, or LTCHs that are available to the patient, that are participating in the
(i) This list must only be presented to patients for whom home health care post-hospital extended care services, SNF, IRF, or LTCH services are indicated and appropriate as determined by the discharge planning evaluation.
(ii) For patients enrolled in managed care organizations, the hospital must make the patient aware of the need to verify with their managed care organization which practitioners, providers or certified suppliers are in the managed care organization's network. If the hospital has information on which practitioners, providers or certified supplies are in the network of the patient's managed care organization, it must share this with the patient or the patient's representative.
(iii) The hospital must document in the patient's medical record that the list was presented to the patient or to the patient's representative.
(2) The hospital, as part of the discharge planning process, must inform the patient or the patient's representative of their freedom to choose among participating
(3) The discharge plan must identify any HHA or SNF to which the patient is referred in which the hospital has a disclosable financial interest, as specified by the Secretary, and any HHA or SNF that has a disclosable financial interest in a hospital under
PART 484--HOME HEALTH SERVICES
3. The authority citation for part 484 continues to read as follows:
Authority: Secs. 1102 and 1871 of the Social Security Act (42 U.S.C. 1302 and 1395(hh)), unless otherwise indicated.
4. Section 484.58 is added to subpart C to read as follows:
A Home Health Agency (HHA) must develop and implement an effective discharge planning process that focuses on preparing patients to be active partners in post-discharge care, effective transition of the patient from HHA to post-HHA care, and the reduction of factors leading to preventable readmissions.
(a) Standard: Discharge planning process. The HHA's discharge planning process must ensure that the discharge goals, preferences, and needs of each patient are identified and result in the development of a discharge plan for each patient.
(1) The discharge planning process must require regular re-evaluation of patients to identify changes that require modification of the discharge plan, in accordance with the provisions for updating the patient assessment at
(2) The physician responsible for the home health plan of care must be involved in the ongoing process of establishing the discharge plan.
(3) The HHA must consider caregiver/support person availability, and the patient's or caregiver's capability to perform required care, as part of the identification of discharge needs.
(4) The patient and caregiver(s) must be involved in the development of the discharge plan, and informed of the final plan.
(5) The discharge plan must address the patient's goals of care and treatment preferences.
(6) For patients who are transferred to another HHA or who are discharged to a SNF, IRF, or LTCH, the HHA must assist patients and their caregivers in selecting a post-acute care provider by using and sharing data that includes, but is not limited to HHA, SNF, IRF, or LTCH data on quality measures and data on resource use measures. The HHA must ensure that the post-acute care data on quality measures and data on resource use measures is relevant and applicable to the patient's goals of care and treatment preferences.
(7) The evaluation of the patient's discharge needs and discharge plan must be documented and completed on a timely basis, based on the patient's goals, preferences, and needs. The discharge plan must be included in the clinical record. The results of the evaluation must be discussed with the patient or patient's representative. All relevant patient information must be incorporated into the discharge plan to facilitate its implementation and to avoid unnecessary delays in the patient's discharge or transfer.
(b) Standard: Discharge or transfer summary content. The HHA must send necessary medical information to the receiving facility or health care practitioner. Necessary medical information must include:
(1) Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, preferred language;
(2) Contact information for the physician responsible for the home health plan of care;
(3) Advance directive, if applicable;
(4) Course of illness/treatment;
(5) Procedures;
(6) Diagnoses;
(7) Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
(8) Consultation results;
(9) Functional status assessment;
(10) Psychosocial assessment, including cognitive status;
(11) Social supports;
(12) Behavioral health issues;
(13) Reconciliation of all discharge medications (both prescribed and over-the-counter);
(14) All known allergies, including medication allergies;
(15) Immunizations;
(16) Smoking status;
(17) Vital Signs;
(18) Unique device identifier(s) for a patient's implantable device(s), if any;
(19) Recommendations, instructions, or precautions for ongoing care, as appropriate;
(20) Patient's goals of care and treatment preferences;
(21) The patient's current plan of care, including goals, instructions, and the latest physician orders; and
(22) Any other information necessary to ensure a safe and effective transition of care that supports the post-discharge goals for the patient.
PART 485--CONDITIONS OF PARTICIPATION SPECIALIZED PROVIDERS
5. The authority citation for part 485 continues to read as follows:
Authority: Secs. 1102 and 1871 of the Social Security Act (42 U.S.C. 1302 and 1395(hh)).
6. Section 485.635 is amended by adding paragraph (a)(3)(viii) to read as follows:
* * * * *
(a) * * *
(3) * * *
(viii) Discharge planning policies and procedures, in accordance with the requirements of
* * * * *
7. Section 485.642 is added to read as follows:
A Critical Access Hospital (CAH) must develop and implement an effective discharge planning process that focuses on preparing patients to participate in post-discharge care, planning for post-discharge care that is consistent with the patient's goals for care and treatment preferences, effective transition of the patient from the CAH to post-discharge care, and the reduction of factors leading to preventable readmissions to a CAH or a hospital.
(a) Standard: Design. The discharge planning process policies and procedures must meet the following requirements:
(1) Be developed with input from the CAH's professional healthcare staff, nursing leadership as well as other relevant departments;
(2) Be reviewed and approved by the governing body or responsible individual; and
(3) Be specified in writing.
(b) Standard: Applicability. The discharge planning process must apply to:
(1) All inpatients;
(2) Outpatients receiving observation services;
(3) Outpatients undergoing surgery or other same day procedures for which anesthesia or moderate sedation are used;
(4) Emergency department patients identified in accordance with the CAH's discharge planning policies and procedures by the emergency department practitioner responsible for the care of the patient as needing a discharge plan; and
(5) Any other category of outpatients as recommended by the medical staff and specified in the CAH's discharge planning policies and procedures approved by the governing body or responsible individual.
(c) Standard: Discharge planning process. The CAH's discharge planning process must ensure that the discharge goals, preferences, and needs of each patient are identified and result in the development of a discharge plan for each patient in accordance with paragraph (a) of this section.
(1) A registered nurse, social worker, or other personnel qualified in accordance with the CAH's discharge planning policies must coordinate the discharge needs evaluation and development of the discharge plan.
(2) The CAH must begin to identify the anticipated goals, preferences, and discharge needs for each applicable patient within 24 hours after admission or registration and the discharge planning process is completed prior to discharge home or transfer to another facility and without unduly delaying the patient's discharge or transfer. If the patient's stay is less than 24 hours, the discharge needs for each applicable patient must be identified and the discharge planning process completed prior to discharge home or transfer to another facility and without unnecessarily delaying the patient's discharge or transfer.
(3) The CAH's discharge planning process must require regular re-evaluation of patients to identify changes that require modification of the discharge plan. The discharge plan must be updated, as needed, to reflect these changes.
(4) The practitioner responsible for the care of the patient must be involved in the ongoing process of establishing the patient's goals of care and treatment preferences that inform the discharge plan.
(5) The CAH must consider caregiver/support person and community based care availability, and the patient's or caregiver's/support person's capability to perform required care including self-care, care from a support person(s), follow-up care from a community based provider, care from post-acute care facilities, or, in the case of a patient admitted from a long term care or other residential facility, care in that setting, as part of the identification of discharge needs. The CAH must consider the following in evaluating a patient's discharge needs, including but not limited to:
(i) Admitting diagnosis or reason for registration;
(ii) Relevant co-morbidities and past medical and surgical history;
(iii) Anticipated ongoing care needs post-discharge;
(iv) Readmission risk;
(v) Relevant psychosocial history;
(vi) Communication needs, including language barriers, diminished eyesight and hearing, and self-reported literacy of the patient, patient's representative or caregiver/support person(s), as applicable;
(vii) Patient's access to non-health care services and community based providers; and
(viii) Patient's goals and preferences.
(6) The patient and caregiver/support person(s) must be involved in the development of the discharge plan and informed of the final plan to prepare them for post-CAH care.
(7) The discharge plan must address the patient's goals of care and treatment preferences.
(8) The CAH must assist patients, their families, or their caregivers/support persons in selecting a post-acute care provider by using and sharing data that includes but is not limited to HHA, SNF, IRF, or LTCH data on quality measures and data on resource use measures. The CAH must ensure that the post-acute care data on quality measures and data on resource use measures furnished to the patient is specific to the post-acute care setting(s) and relevant and applicable to the patient's goals of care and treatment preferences.
(9) The evaluation of the patient's discharge needs and the resulting discharge plan must be documented and completed on a timely basis, based on the patient's goals, preferences, strengths, and needs, so that appropriate arrangements for post-CAH care are made before discharge to avoid unnecessary delays in discharge.
(i) The discharge plan must be included in the patient's medical record. The results of the evaluation must be discussed with the patient or patient's representative.
(ii) All relevant patient information must be incorporated into the discharge plan to facilitate its implementation and to avoid unnecessary delays in the patient's discharge or transfer.
(10) The CAH must assess its discharge planning process in accordance with the requirements of
(d) Standard: Discharge to home. (1) Discharge instructions must be provided at the time of discharge to:
(i) The patient and/or the patient's caregiver/support person(s), and
(ii) The post-acute care service provider or supplier, if the patient is referred to community-based services.
(2) The discharge instructions must include, but are not limited to, the following:
(i) Instruction on post-discharge care to be used by the patient or the caregiver/support person(s) in the patient's home, as identified in the discharge plan;
(ii) Written information on warning signs and symptoms that may indicate the need to seek immediate medical attention. This must include written instructions on what the patient or the caregiver/support person(s) should do and who they should contact if these warning signs or symptoms present;
(iii) Prescriptions for medications that are required after discharge, including a list of name, indication, and dosage of each drug, along with any significant risks and side effects of each drug as appropriate to the patient;
(iv) Reconciliation of all discharge medications with the patient's pre-CAH admission/registration medications (both prescribed and over-the-counter); and
(v) Written instructions regarding the patient's follow-up care, appointments, pending and/or planned diagnostic tests, and pertinent contact information, including telephone numbers, for practitioners involved in follow-up care or for any providers/suppliers to whom the patient has been referred for follow-up care.
(3) The CAH must send the following information to the practitioner(s) responsible for follow up care, if the practitioner is known and has been clearly identified:
(i) A copy of the discharge instructions and the discharge summary within 48 hours of the patient's discharge;
(ii) Pending test results within 24 hours of their availability;
(iii) All other necessary medical information as specified in
(4) The CAH must establish a post-discharge follow-up process.
(e) Standard: Transfer of patients to another health care facility. (1) The CAH must send necessary medical information to the receiving facility at the time of transfer.
(2) Necessary medical information includes:
(i) Demographic information, including but not limited to name, sex, date of birth, race, ethnicity, preferred language;
(ii) Contact information for the practitioner responsible for the care of the patient, as described at paragraph (b)(4) of this section, and the patient's caregiver/support person(s), if applicable;
(iii) Advance directive, if applicable;
(iv) Course of illness/treatment;
(v) Procedures;
(vi) Diagnoses;
(vii) Laboratory tests and the results of pertinent laboratory and other diagnostic testing;
(viii) Consultation results;
(ix) Functional status assessment;
(x) Psychosocial assessment, including cognitive status;
(xi) Social supports;
(xii) Behavioral health issues;
(xiii) Reconciliation of all discharge medications with the patient's pre-CAH admission/registration medications (both prescribed and over-the-counter);
(xiv) All known allergies, including medication allergies;
(xv) Immunizations;
(xvi) Smoking status;
(xvii) Vital signs;
(xviii) Unique device identifier(s) for a patient's implantable device(s), if any;
(xix) All special instructions or precautions for ongoing care, as appropriate;
(xx) Patient's goals and treatment preferences; and
(xxi) Any other necessary information including a copy of the patient's discharge instructions, the discharge summary, and any other documentation as applicable, to ensure a safe and effective transition of care that supports the post-discharge goals for the patient.
Dated:
Acting Administrator,
Approved:
Secretary,
[FR Doc. 2015-27840 Filed 10-29-15;
BILLING CODE 4120-01-P



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