Keller Rohrback L.L.P. Continues to Investigate Wells Fargo Auto Loan Insurance Practices

Business Wire

SEATTLE--(BUSINESS WIRE)-- Attorney Advertising: Keller Rohrback L.L.P., the firm that filed the first class action on behalf of consumers in the Wells Fargo fake account scandal which resulted in a $142 million settlement, is investigating claims of deceptive insurance practices by Wells Fargo’s auto lending unit, Wells Fargo Dealer Services. Less than two weeks after the New York Times first reported that Wells Fargo was charging auto loan customers for unnecessary collateral protection insurance (CPI), Wells Fargo is again under scrutiny for reportedly failing to properly refund guaranteed asset protection (GAP) insurance.

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Keller Rohrback L.L.P. is investigating claims of deceptive insurance practices by Wells Fargo’s auto lending unit, Wells Fargo Dealer Services. (Photo: Business Wire)

Wells Fargo has admitted that it placed unnecessary CPI on auto loan borrowers’ accounts, which reportedly resulted in hundreds of thousands of customers going into delinquency on their loans, and over 20,000 customers losing their vehicles to repossession. Lawmakers have since called for Congressional hearings on these practices, and New York state financial regulators served subpoenas on two Wells Fargo units and the insurance company that underwrote the unnecessary policies, National General Insurance Company.

In addition, regulators are now examining Wells Fargo’s GAP insurance practices. In its earnings report on August 4, Wells Fargo acknowledged that it had “identified certain issues related to the unused portion of guaranteed auto protection waiver or insurance agreements,” and that these “may result in refunds to customers in certain states.” The Federal Reserve Bank of San Francisco has opened an inquiry into these practices.

“This latest Wells Fargo scandal about GAP insurance centers around whether Wells Fargo has been refunding insurance money owed to people who paid off their car loans early,” explained Gretchen Freeman Cappio, partner at Keller Rohrback L.L.P. “Unfortunately, there seems to be no end to Wells Fargo's creativity when it comes to scamming its customers.”

On July 31, 2017, Keller Rohrback filed a class action lawsuit against Wells Fargo & Company (NYSE: WFC) in the United States District Court for the Northern District of California, alleging that Wells Fargo victimized its customers by charging them for auto insurance that they did not need, charging interest on the unnecessary insurance premiums, and aggressively pursuing collection of the “debt” that resulted when some customers did not pay these unwarranted fees.

Keller Rohrback’s complaint, filed on behalf of Wells Fargo auto loan borrowers nationwide, includes detailed allegations about Wells Fargo’s illegal practices and the significant stress, hardship, and financial losses that it caused its customers. “Wells Fargo, while vowing to ‘make things right’ in the wake of its recent scandal over unauthorized bank accounts, was apparently hoping this unlawful practice could slip by unnoticed,” the complaint says.

Keller Rohrback continues to investigate allegations of Wells Fargo’s unlawful auto loan insurance practices, including CPI and GAP insurance. If you are concerned that you had unneeded auto insurance placed on your auto loan account, or that you did not receive a GAP insurance refund after paying off your car loan early, please contact attorney Gretchen Freeman Cappio at (800) 776-6044 or via email at [email protected].

The case is Preston v. Wells Fargo & Company and Wells Fargo Bank, N.A., d/b/a Wells Fargo Dealer Services, in the Northern District of California.

Plaintiffs are represented by:

Lynn Lincoln Sarko
Derek W. Loeser
Gretchen Freeman Cappio
Alison S. Gaffney
Keller Rohrback L.L.P.
1201 Third Avenue, Suite 3200
Seattle, WA 98101

Matthew J. Preusch
Keller Rohrback L.L.P.
801 Garden Street, Suite 301
Santa Barbara, CA 93101

About Keller Rohrback

Keller Rohrback L.L.P. is a consumer-rights class-action law firm with offices in 6 locations. Our Complex Litigation Group is proud to offer its expertise to clients nationwide, and our trial lawyers have obtained judgments and settlements on behalf of clients in excess of 18 billion dollars.

The firm’s record of success includes settlements with numerous Fortune 500 companies accused of cheating their employees and customers. Recently, managing partner Lynn Sarko was appointed to the Plaintiffs’ Steering Committee in the landmark Volkswagen “Clean Diesel” litigation as well as the Fiat Chrysler Automobiles “EcoDiesel” litigation. More about the law firm and its successes can be found at www.krcomplexlit.com. Or connect with us on Facebook, Twitter or LinkedIn.