"Kortney is a proven leader who has not only helped build high-performing teams but has brought a strategic and innovative approach to attracting and retaining our members," said Klausner. "While we will miss Rob's dedication and enthusiasm, we are delighted that he will be expanding his leadership role within
Cruz was most recently the director of Medicare Marketing and Telesales at Independence, where she developed marketing campaigns in support of the field service representatives and brokers, which helped to increase effectiveness across all sales channels. Earlier this year, Cruz expanded her scope of accountability to include Group Sales. Among other projects, Cruz has worked extensively with the
"It's an exciting time in health care, especially for an area like Medicare that is ever-changing," said Cruz. "I'm looking forward to this new opportunity and to leading a group of talented and creative professionals that are dedicated to enhancing the value we provide our members."
Cruz studied at the
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