FWD Group launches second season of “Changing the way people feel about insurance…with FWD” podcast
It follows the company's first season of nine episodes, where FWD's executives talked about the innovations and insights behind creating a new type of insurer in
Since its introduction in January, the podcast has broken into Apple Podcast's Top 100 in several markets, including the business podcast category in
The second season will feature some of FWD's innovators who are constantly striving to make insurance a simpler, faster and more positive experience for customers. They will share more on how the company seeks to bring its customer-led vision to life – from simplifying policies to communicating with customers, driving service innovations and more – in conversation with
The first episode of season two was released today and features
The podcast is available on all major platforms including Apple Podcasts, Stitcher and Spotify with options to follow or subscribe. Alternatively, listeners can use this link (hit 'subscribe') to show the different apps that can be downloaded to keep listening.
All episodes from season one are available on-demand, including:
- FWD: The team, the vision, the big idea
Huynh Thanh Phong , Group CEO - How to build a brand to match a vision
Bernadette Stevens , Group Vice President, Brand - Creating ripples and waves in customer experience
Troy Barnes, Group Chief Transformation and Integration Officer - Reinventing insurance from the inside out
Sim Preston , Group Chief Operating Officer - Putting the power of digital technology to work
Ryan Kim , GroupChief Digital Officer - The new insurance ecosystem
Binayak Dutta , Group Chief Distribution Officer - Using technology to solve real life customer problems
Sandeep Pandey , Group Chief Technology Officer - The power of digitisation and ecommerce in insurance
David Broom , Group Chief Officer New Business Models - Changing how to work in insurance
Lee Murphy , Group Chief Human Resources Officer
*According to real-time and independent data from host site, Podigee.
About
Established in
FWD is focused on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to be a leading pan-Asian insurer by changing the way people feel about insurance.
For more information please visit www.fwd.com
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