February 2024 Investor Presentation
Investor Presentation
© 2024 Modivcare® Inc.
Forward Looking Statements
Certain statements contained in this presentation constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are predictive in nature and are frequently identified by the use of terms such as "may," "will," "should," "expect," "believe," "estimate," "intend," and similar words indicating possible future expectations, events or actions. The updated outlook discussed herein constitutes forward-looking statements. Such forward-looking statements are based on current expectations, assumptions, estimates and projections about our business and our industry, and are not guarantees of our future performance. These statements are subject to a number of known and unknown risks, uncertainties and other factors, many of which are beyond our ability to control or predict, which may cause actual results to be materially different from those expressed or implied herein, including but not limited to: government or private insurance program funding reductions or limitations; implementation of alternative payment models or the transition of Medicaid and Medicare beneficiaries to Managed Care Organizations; our inability to control reimbursement rates received for our services; cost containment initiatives undertaken by private third-party payors and an inability to maintain or reduce our cost of services below rates set forth by our payors; the effects of a public health emergency; inadequacies in our information technology systems; changes in the funding, financial viability or our relationships with our payors; pandemics and other infectious diseases; disruptions to our contact center operations caused by health epidemics or pandemics; delays in collection of our accounts receivable; any impairment of our goodwill and long-lived assets; any failure to maintain or to develop reliable, efficient and secure information technology systems; any inability to attract and retain qualified employees; any disruptions from acquisition or acquisition integration efforts; estimated income taxes being different from income taxes that we ultimately pay; our contracts not surviving until the end of their stated terms, or not being renewed or extended; our failure to compete effectively in the marketplace; our not being awarded contracts through the government's requests for proposals process, or our awarded contracts not being profitable; any failure to satisfy our contractual obligations or to maintain existing pledged performance and payment bonds; any failure to estimate accurately the cost of performing our contracts; any misclassification of the drivers we engage as independent contractors rather than as employees; significant interruptions in our communication and data services; not successfully executing on our strategies in the face of our competition; any inability to maintain relationships with existing patient referral sources; certificates of need laws or other regulatory and licensure obligations that may adversely affect our personal care integration efforts and expansion into new markets; any failure to obtain the consent of the
Non-GAAP Financial Information
In addition to the financial measures prepared in accordance with generally accepted accounting principles in
© 2024 Modivcare® Inc.
2
National Tech-Enabled Platform with Market-Leading Solutions
|
Supportive |
Integrated Supportive Care |
|
Care |
Addressing the Social Determinants of Health (SDoH) |
|
Transportation |
Personal Care |
Remote Monitoring |
|
Removing barriers to |
Personalized in-home |
Connective technology |
|
accessing care |
assistance with daily activities |
preserving independence |
|
48 States |
7 States |
45 States |
|
National Reach |
Largest in Northeast |
Nationally Licensed |
|
~34M |
~28M |
~244K |
|
Lives Managed |
Hours of Care |
Active Patients |
|
~35M |
~15K |
2.5M+ |
|
Trips |
Caregivers |
Interactions |
Note: See Appendix for presentation of Non-GAAP to GAAP reconciliation
(1) Represents LTM
|
Revenue |
Adj. EBITDA |
|
|
|
Company HQ
PCS, NEMT and RPM States
Key NEMT and RPM States
NEMT and RPM Presence
© 2024 Modivcare® Inc.
3
Evolution into the Leading Provider of Holistic Supportive Care
National Broker of
NEMT Services
24M
Lives Managed
Legacy Revenue
Legacy Business
Non-emergency medical services (NEMT) under the LogistiCare brand nationwide
Assisting patients whose limited mobility or
financial resources hinder their ability to access
necessary healthcare and social services
Longstanding relationships with States and National / Regional MCOs
|
Expansion of Services |
One |
|
to Address SDoH |
|
|
PCS |
34M |
|
|
RPM |
Lives Managed |
Revenue |
|
15K |
200+ |
|
|
SDoH Tech |
Caregivers |
RPM Device Options |
|
Transformation |
||
|
Development of thesis and strategy to |
Best-in-class point solutions enable care |
|
|
comprehensively address the social |
in the preferred and lowest cost setting - |
|
|
determinants of health |
in the home |
|
|
Addition of supportive care services through |
Transformation from point solutions |
|
|
acquisitions spanning 2020 - 2023 |
to high-performing,fully-integrated platform |
|
Personal Care, Remote Monitoring, and |
Unified experience for members |
|
Technology Solutions Unlock |
|
|
and clients across |
|
|
New- |
|
Improved Health
Outcomes at Scale
2024 & Beyond
Data and member centric technology
and clinical insights
Performance based offerings creating best
member experience at lowest cost
National scale across all services
for improved access
© 2024 Modivcare® Inc.
4
Managing the
Market
(1) As of Q4 2023
Size
90 Million
US Medicaid Lives
65 Million
US Medicare Lives
27%
Medicaid Lives Managed (1)
14%
Medicare Lives Managed (1)
Dynamics
Lack of Access to Complex,
Chronic Populations
Frequent Readmissions
Members, Low to High Risk
In-Person and Digital
Engagement
Solutions
Hierarchical Condition Category (HCC) Coding
Increased
Quality Scores
Monitor Risk to Avoid
Unnecessary ED Visits and
Hospitalizations
Improve Member
Satisfaction
© 2024 Modivcare® Inc.
5
Seasoned Operating Leaders
Chief Executive Officer
President, Modivcare Mobility
President, Modivcare Home
Chief Financial Officer
Chief Information Officer
Chief Strategy Officer
Chief Commercial Officer
© 2024 Modivcare® Inc.
6
Investment Highlights
1 Solutions Address Needs of a Large,
2 Leading Positions in Attractive End-Markets with Differentiated Value Proposition
3 Significant Market Opportunity to Pursue Profitable Growth in
4 Leveraging Tech to Realize Efficiencies, Automate, and Capture Unique Insights
5 Unrealized Value for Future Monetization of
© 2024 Modivcare® Inc.
7
Financial Updates
Financial Overview
Business Mix (1)
RPM 3%
PCS
26%
Revenue
71% NEMT
RPM
13%
PCS
Adj. EBITDA
33%54%
NEMT
Note: See Appendix for presentation of Non-GAAP to GAAP reconciliation
(1) Represents LTM
Financial Performance
($ in millions)
|
NEMT |
PCS |
RPM |
|||
|
2020 |
2021 |
2022 |
2023 |
|
|
|
|
|
|
|
2020 |
2021 |
2022 |
2023 |
© 2024 Modivcare® Inc.
9
Consolidated Financial Highlights
|
($ in millions, except per share) |
4Q 2022 |
4Q 2023 |
FY 2022 |
FY 2023 |
4Q YoY (%) FY YoY (%) |
|
|
Modivcare Consolidated |
||||||
|
Revenue |
|
|
|
|
7.5% |
9.9% |
|
Adjusted EBITDA |
|
|
|
|
(15.3%) |
(7.9%) |
|
Adjusted EPS |
|
|
|
|
(38.9%) |
(23.5%) |
|
Net Income (Loss) |
( |
( |
( |
( |
NM |
NM |
|
NEMT Segment |
||||||
|
Revenue |
|
|
|
|
8.7% |
10.3% |
|
Adjusted EBITDA |
|
|
|
|
(14.1%) |
(17.8%) |
|
Personal Care Segment |
||||||
|
Revenue |
|
|
|
|
2.9% |
7.2% |
|
Adjusted EBITDA |
|
|
|
|
(4.6%) |
7.0% |
|
RPM Segment |
||||||
|
Revenue |
|
|
|
|
7.0% |
14.2% |
|
Adjusted EBITDA |
|
|
|
|
5.8% |
18.6% |
|
Corporate Segment |
||||||
|
Revenue |
- |
|
- |
|
- |
- |
|
Adjusted EBITDA |
( |
( |
( |
( |
22.6% |
(8.2%) |
Note: See Appendix for presentation of Non-GAAP to GAAP reconciliation
FY 2023 Financial Results
- Consolidated revenue increased 10% YoY due to 10% NEMT growth, 7% PCS growth, and 14% growth in RPM
- Adj. EBITDA margin decreased ~140 bps in 2023 due to higher service expense in NEMT attributable to 12% growth in trips and a 2% increase in service expense per trip
- Corporate revenue of
$6 million was driven by innovation initiatives
4Q 2023 Financial Results
- 4Q23 consolidated revenue increased 8% YoY driven by 9% NEMT growth, 3% PCS growth, and 7% growth in RPM
- Adjusted EBITDA margin decreased ~190 bps YoY in 4Q23 due to a 10% increase in service expense, primarily attributable to a 12% increase in NEMT service expense
Business Fundamentals Remain Solid
- NEMT margins continue stabilizing into 2024 through digital transformation, operating efficiencies and cost savings initiatives
- PCS and RPM segments growing organically YoY driven by hours growth and new business wins, respectively
© 2024 Modivcare® Inc.
10
Attachments
Disclaimer



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