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ESG Fact Book 2021 (excel) (25

Table of content

Table of content
1. Table of content
2. Introduction
3. ESG and Investment
4. CO2e emissions
5. Energy consumption
6. Air and road travel
7. Waste, water, papaer, plastic
8. Reuse and repair
9. Employees
10. Human Capital
11. Health and well-being
12. Gender diversity
13. General customer data
14. Customers in non-life insurance
15. Customers in life insurance
16. Insurance and services
17. Board of Directors
18. Execurive Management
19. Remuneration
21. EU Taxonomy
22. Policies
23. ESG ratings

Introduction

2. Introduction
Welcome to Topdanmark's ESG Fact Book which covers the financial year 2021. This Fact Book applies to all subsidiaries of Topdanmark. The Fact Book includes data on environmental, social, and governmental topics as well as calculation methods. We find that especially investors attach increasing importance to the environmental and social factors as well as governance efforts (ESG) as important elements in their assessment of us as a company. And we expect this to continue. With the ESG Fact Book 2021, we want to meet the requirements of investors and ESG rating agencies to get a quick overview of Topdanmark's work and progress on the environmental factors, social conditions, and governance efforts. How to read the ESG Fact Book The ESG Fact Book is divided by colour into Environment (dusty blue), Social (pale blue), and Governance (dark blue). Note that ESG and Investment is green. Due to changes in reporting principles over time, inconsistency may occur when comparing historical data. If this be the case, it will be noted under "data calculation method". For additional reporting on sustainability and corporate responsibility, Topdanmark publishes the following annual reports: Sustainability Report provides a detailed description of our approach to sustainability and business as well as activities and results of the year. Carbon Disclosure Project Report (CDP), an international environment reporting initiative that works towards transparency and dialogue around CO2 emissions and climate strategies in businesses. The purpose of the CDP report is to make this knowledge available to investors and other stakeholders. Task Force for Climate Related Financial Disclosure (TCFD) are international recommendations that aim for companies to relate to and report on how climate changes can potentially affect the business. All the reports can be found on www.topdanmark.com

ESG and Investment

3. ESG and Investment
Active ownership Unit 2021 2020 2019 2018 2017 Data calculation method
Active ownership through voting at AGM No. 209 4 - - - Number of votes in Glass Lewis as well as postal votes. A company with several meetings can count more than once.
Percentag of total investment portfolio % 93 - - - - N/A
Active ownership through dialogue No. 8 2 - - - The data cover both dialogue done by Topdanmark and by our ESG partner.
Investements Unit 2021 2020 2019 2018 2017 Data calculation method
In compliance with UN Global Compact % 92.3 94.8 - - - Internal report on companies that are in compliance with UN Global Compact.
On our watch list % 7.7 4.1 - - - Internal report on companies that are in risk of not being in compliance with UN Global Compact.
Verified breach % 0.0 1.1 - - - Internal report on companies that have a verified breach on one or more of the principles under UN Global Compact.
Percentage of investments covered in the calculation % 100 100 - - - Internal calculation

CO₂e emissions

4. Environment - CO2 emissions
CO₂e emissions - absolute Unit 2021 2020 2019 2018 2017 Data calculation method
CO₂e emissions - total (scope 1, 2 and some scope 3) Tonnes CO₂e 5.471 6.023 7.082 7.165 4.752 Total of CO₂e emissions covering scope 1, 2 and 3
Scope 1 Tonnes CO₂e 1.458 1.352 1.383 1.449 1.669 CO₂e emissions include Topdanmark's cars, both owned and leased, and consumption of natural gas. Company travel is calculated based on the consumption of petrol and diesel, converted to the number of kilometres travelled. Data includes both private and business travel.
Scope 2 Tonnes CO₂e 2,020 2.123 2.322 2.391 1.317 CO2e emissions include consumption of district heating and power consumption.
Scope 3 Tonnes CO₂e 1.993 2.549 3.378 3.325 1.767 CO₂e emissions include company travel in own cars and air travel. Company travel by car: CO₂e emissions are calculated based on the number of kilometres travelled, which in tuis calculated on the basis of the mileage allowance paid to employees divided by the national mileage rate. Air travel: CO₂e is calculated based on the number of kilometres flown based on a report from the group travel agency and from internal registrations of other flights. Data for 2018 does not include internal registration of other flights.
CO₂e emissions per employee Unit 2021 2020 2019 2018 2017 Data calculation method
CO₂e emissions per employee - total (scope 1, 2 and 3) Tonnes CO₂e 2.29 2.45 3.01 3.10 1.97 Total CO₂e emissions per FTE as of 31 December
Scope 1 Tonnes CO₂e 0.61 0.55 0.59 0.63 0.69 CO₂e emissions from scope 1 elements per FTE as of 31 December
Scope 2 Tonnes CO₂e 0.85 0.86 0.99 1.04 0.55 CO₂e emissions from scope 2 elements per FTE as of 31 December
Scope 3 Tonnes CO₂e 0.82 1.04 1.43 1.44 0.73 CO₂e emissions from scope 3 elements per FTE as of 31 December
CO₂e emissions break down Unit 2021 2020 2019 2018 2017 Data calculation method: Emission factor references
Natural gas Tonnes CO₂e 1.052 835 750 - - United Kingdom Department for Business, Energy & Industrial Strategy (BEIS), 2021
Electricity Tonnes CO₂e 1.926 2.123 2.242 - - Association of Issuing Bodies (AIB), 2021; Ecoinvent v.3.8; International Energy Agency (IEA), 2021 IPCC, 2014
Distric heating Tonnes CO₂e 96 98 81 - - Dansk Fjernvarme, 2017; IEA, 2017
Company road travel in company cars Tonnes CO₂e 405 527 676 - - BEIS, 2021
Company road transport in own cars Tonnes CO₂e 1.213 1.353 1.802 - - BEIS, 2021
Air travel Tonnes CO₂e 40 227 582 - - BEIS, 2021
Water comsumtion Tonnes CO₂e 3 11 16 - - BEIS, 2021
Waste Tonnes CO₂e 49 5 3 - - BEIS, 2021; Ecoinvent v.3.8. Note: A new calculation method was used in 2021, where a higher emission factor for incinerated waste was used. This emission factor is more accurate and will thus be used in future calculations.
Fuel and energy related activities Tonnes CO₂e 687 952 985 - - See references for fuel, electricity and district heating
CO₂ emissions from investment activities: life insurance Unit 2021 2020 2019 2018 2017 Data calculation method
CO₂ intensity Tonnes/DDKm revenue 18.3 20.7 - - - Internal calculation based on data from eksternal ESG partner. Calculations are a weighted average of CO2-emissions from equity investments including the following asset categories: Danish mortgage bonds, equity index futures, ETFs and properties. Other asset classes are not included due to low coverage and vague assumptions. Calculations may be subject to changes in the future if assumptions changes and/or if coverage changes.
CO₂-footprint Tonnes CO₂e/DKKm invested 4.3 - - - - Calculated in accordance with the "CO₂ model for the financial sector" prepared by Finans Danmark and Insurance & Pension Denmark (the Danish trade association for insurance companies). 89% of the investment assets are included in the calculation.
CO₂-emission Tonnes 428.298 - - - - Calculated in accordance with the "CO₂ model for the financial sector" prepared by Finans Danmark and Insurance & Pension Denmark (the Danish trade association for insurance companies). 89% of the investment assets are included in the calculation.
CO₂ emissions from investment activities: non-life insurance Unit 2021 2020 2019 2018 2017 Data calculation method
CO₂ intensity Tonnes/DDKm revenue 12.3 - - - - Internal calculation based on data from eksternal ESG partner. Calculations are a weighted average of CO2-emissions from equity investments including the following asset categories: Danish mortgage bonds, equity index futures, ETFs and properties. Other asset classes are not included due to low coverage and vague assumptions. Calculations may be subject to changes in the future if assumptions changes and/or if coverage changes.
CO₂-footprint Tonnes CO₂e/DKKm invested 1.5 - - - - Calculated in accordance with the "CO₂ model for the financial sector" prepared by Finans Danmark and Insurance & Pension Denmark (the Danish trade association for insurance companies). 90% of the investment assets are included in the calculation.
CO₂-emission Tonnes 22.101 - - - - Calculated in accordance with the "CO₂ model for the financial sector" prepared by Finans Danmark and Insurance & Pension Denmark (the Danish trade association for insurance companies). 90% of the investment assets are included in the calculation.

Energy consumption

5. Environment - Energy comsumption
Energy consumption Unit 2021 2020 2019 2018 2017 Data calculation method
Use of company car - petrol 1,000 litres of petrol 7.6 14 32 35 32 Data are obtained from leasing supplier, which reports on fuel consumption (diesel, Octan 95 and Octan 98). Data are calculated from Q4 in the preceding year and Q1 to Q3 in the year in review. Data also include private driving as there is no distinction between driving for personal and business purposes, respectively.
Avarage use per unit 1,000 litres of petrol 1.3 1.2 - - - Use of comapany car (thousand litres)/number of cars
Use of company car - diesel 1,000 litres of diesel 154 194 214 228 244 Data are obtained from leasing supplier, which reports on fuel consumption (diesel, Octan 95 and Octan 98). Data are calculated from Q4 in the preceding year and Q1 to Q3 in the year in review. Data also include private driving as there is no distinction between driving for personal and business purposes, respectively.
Avarage use per unit 1,000 litres of diesel 2.0 1.6 - - - Use of comapny car (tusind litres)/number of cars
Use of non-company (private) cars for business purposes Million kilometres 5.52 6.34 7.7 8.4 9.1 The figure is calculated from mileage allowance paid to the employee. Based on mileage allowance, the number of kilometres driven is calculated based on the government rates for mileage allowance.
Heating - district heating MWh 1.178 1.205 1.102 458 468 Report from utility company on annual consumption. As from 2019, it includes all locations in which an FTE-based average of both Ballerup (head office) and Viby (second largest office) has been used to calculate consumption at other locations.
Consumption of natural gas 1000 m³ 520,263 412,862 366.455 378,000 392,000 Report from utility company on annual consumption. Data only cover Topdanmark's property in Ballerup as no other locations uses natural gas.
Consumption of natural gas MWh 5.255 4.169 3.701 3.818 3.959 Consumption of natural gas converted from m³ to kWh by multiplying with 10.1.
Own electricity production MWh 1.437 1.517 1.478 1.531 1.094 Electricity production from solar cells at Topdanmark's property in Ballerup (head office) and Viby. Reports from eviShine.
Electricity purchased MWh 4.475 4.328 4.404 4.295 4.347 Report from utility company on annual consumption. As from 2019, it includes all locations in which an FTE-based average of both Ballerup and Viby has been used to convert consumption at other locations.
Energy consumption - total MWh 5.912 5.844 5.882 5.826 5.441 Electricity purchased and own electricity production.
Energy consumption - total GJ 50.274 47.741 47.198 48.687 43.294 Energy consumption = sum (used fuel type (t) * energy factor per fuel type) for each fuel type + (used) electricity (incl. sustainable energy)(MWh) * 3.6) + (used district heating incl. sustainable sources (GJ)).
Renewable engergy GJ 5,170 5.461 5,320 5.512 3.935 The amount of energy from Topdanmark's solar cell system.
Renewable energy percentage % 10.3 11.4 11.3 11.3 9.1 The share of renewable energy produced compared with the total energy consumption.

Air and road travel

6. Environment - Air and road travel
Air travel Unit 2021 2020 2019 2018 2017 Data calculation method
<463 km flight one-way pKm 672 6.636 15.845 - - Data collected internal and from external operator.
463-3700 km flight one-way pKm 41.366 270.669 917.89 - - Data collected internal and from external operator.
>3700 km flight one-way pKm 67.559 1,021,459 2,235,317 - - Data collected internal and from external operator.
Road travel Unit 2021 2020 2019 2018 2017 Data calculation method
Road travel in private car (all fuel types) mio. km 5.52 6.34 7.7 8.4 9.1 Combined number of kilometres for all cars. This number is calculated based on the amount repaied per milage. The amount per mile is set by the government.
Low-emission cars Unit 2021 2020 2019 2018 2017 Data calculation method
Company cars - hybrid No. 3 - - - - Cars leased by Topdanmark. Reports from suppliers
Company cars - electric No. 0 1 - - - Cars leased by Topdanmark. Reports from suppliers
Low-emissions cars in all No. 3 - - - - Cars leased by Topdanmark. Reports from suppliers
Percentages of all company cars % 2.8 - - - - N/A

Waste, water, paper and plastic

7. Environment - Waste, water, paper and plastic
Waste, water, paper and plastic Unit 2021 2020 2019 2018 2017 Data calculation method
Percentage waste recycled % 33.3 48.2 43.8 51.1 40.1 Reports from suppliers. Up to and including 2018, only consumption at the head office was included. As from 2019, all locations are included by a calculation using an FTE-based average from the head office and another office's consumption
Total waste Tonnes 144 243 342 382 257 Reports from suppliers. Data are from the period of December last year to the end of November in the year in review. Up to and including 2018, only consumption at the head office was included. As from 2019, all locations are included through a calculation using an FTE-based average from the head office and another office's consumption.
Hazardous waste - Head office % 0.2 0.1 0.1 0.1 0.1 Report from supplier. Up to and including 2018, only consumption at the head office was included. As from 2019, all locations are included through a calculation using an FTE-based average from the head office and another location's consumption.
Water consumption m³ 7.262 10.651 15.235 14.088 11.884 Report from supplier. Up to and including 2018, only consumption at the head office was included. As from 2019, all locations are included through a calculation using an FTE-based average from the head office and another location's consumption.
Paper consumption Tonnes 12.7 14.5 26.5 31.8 37.5 Internal calculation of paper and paper articles purchased in the financial year in review.
Consumption of plastic disposables No. of units 75.188 395.161 519.565 815.819 - Internal calculation based on purchase of plastic disposables for all locations and the staff canteen at the head office. This includes: cups, glasses, buckets, cutlery, plates, disposable gloves, bags and plastic bags of various kinds.

Reuse and repair

8. Environment - Reuse and repair
Reuse and repair Unit 2021 2020 2019 2018 2017 Data calculation method
Secondhand parts purchased for car repairs % 2.0 1.9 1.8 1.7 2.0 Internal calculation based on the number of purchased parts for repair of private and commercial vehicles - compared with the number of new parts.
Written-off cars sold for reconstruction % 14.8 13.7 14.0 13.6 14.5 Internal calculation based on the number of written-off private and commercial vehicles sold for reconstruction in comparison to the total number of written-off vehicles.
Percentage of car windows repaired % 40.9 41.3 41.7 38.3 38.0 Internal calculation of the percentage of car window repair in relation to the total number of damaged car windows. These are exclusively car windows which are covered by Topdanmark's glass cover under the motor insurance. This does not apply to glass damage in connection with dent/combination damage.
Percentage of car bumpers repaired % 28 - - - - Internal calculation of repairs on car bumpers (as opposed to throw away and replacing with a new product).
Percentage of telephones, computers and tablets repaired % 72.0 69.0 70.0 66.2 56.7 Internal calculation of the percentage of repair of telephones, computers and tablets compared with the total number of damaged items.
Bicycles donated for reuse No. of units 133 56 110 - - Internal registration of bicycles donated
IT equipment sold for repair/scrap Kg 2.227 4.075 2.747 10.911 - Internal calculation of IT equipment sold

Employees

Human Capital

10. Social - Human Capital
Human Capital Unit 2021 2020 2019 2018 2017 Data calculation method
Employee turnover Number 399 269 329 342 378 The amount of employees who left the company voluntarily, were discharged, retired or left the company for another reason. The number also includes terminated temps, but not hourly-paid employees.
Employee turnover % 16.1 11.1 13.9 14.0 14.3 The percentage of employees who left the company voluntarily, were discharged, retired or left the company for another reason. The number also includes terminated temps, but not hourly-paid employees.
Employee turnover - involuntary % 5.8 4.7 6.2 - - The percentage of employees who involuntarily left Topdanmark. This includes employee terminations, retirements or other departures.
Employee turnover - male % 17.4 - - - - The percentage of male employees who left the company voluntarily, were discharged, retired or left the company for another reason. The number also includes terminated temps, but not hourly-paid employees. Note, this data is new, and as of 2021 will be reported anually in the ESG Fact Book.
Employee turnover - female % 14.5 - - - - The percentage of female employees who left the company voluntarily, were discharged, retired or left the company for another reason. The number also includes terminated temps, but not hourly-paid employees. Note, this data is new, and as of 2021 will be reported anually in the ESG Fact Book.
Employee turnover in the finance industry % 15.45 14.40 12.4 13.3 12.0 Data are obtained from a statement by Finansforbundet (Financial Services Union Denmark) on staff turnover within the industry.
Average salary to FTEs EUR 85.031 79.551 76.705 74.284 72.732 N/A
Average salary to FTEs DKK 637.733 596.635 575.292 - - N/A
Employment costs DKKm 2.211 2.195 2.029 1.999 2.004 Accounting policies applied are stated in the financial statements for Topdanmark A/S.
Training Unit 2021 2020 2019 2018 2017
E-learning course on anti-money laundering and finacing terrorism No. of people 524 125 543 62 - Internal registration in HR system. Courses are mandatory for all life-insurance employees, as well as other relevant employees in other departments.
E-learning course on GDPR No. of people 1.151 473 280 196 - Internal registration in HR system. Courses are mandatory for all employees every second year, and during onboarding for new employees.
E-learning on IT- and information security No. of people 2.611 1.664 356 2.204 - Internal registration in HR system. Courses are mandatory for all employees every second year, and during onboarding for new employees.
Managers who have taken a course on "Basic Management" No. of people 51 - - - - Internal registration of managers who have taken a course in basic management, based on FTE.
Employees who have take a course on "Basic Task Managment" No. of people 0 - - - - Internal registration of employees who have taken a course in Basic Task Management, based on FTE. Note the course was not open in 2021.
Training for management level Hours spent 2,310 - - - - Internal registration based on FTE
Training for other employees Hours spent 37.668 - - - - Internal registration based on FTE
Competence development of employees - total amount DKKm 19.4 24.7 33.0 27.0 28.5 Internal report on expenses for external courses and training including transport. Expenses for working hours are not included.
Competence development of employees - per employee DKK 8.166 10,070 14,020 11.704 - Internal calculation of total sum of expenses for employee competence development divided by number of FTEs.

Health and well-being

11. Social - Health and well-being
Health and well-being Unit 2021 2020 2019 2018 2017 Data calculation method
Job satisfaction survey Points 79 78 76 - - Based on the replies to two questionnaires, the replies are converted to index numbers on a scale of 0 to 100. As of 2021 the survey is conducted 2 times per year. The number here is the result from the first round which is the first six months of the year.
Participation in job satisfaction survey % 89 87 86 - - Percentage of Topdanmark employees who participated in the survey.
Absence due to illness % 2.6 2.4 2.7 3.0 3.0 The percentage is calculated based on the number of sick hours compared to the number of standard hours. Hourly-paid employees are not included.
Absence due to illness in the finance industry % Na 2.6 3.1 3.1 2.9 Data are obtained from a statement by Finansforbundet (Financial Services Union Denmark) of absence due to illness within the industry. Data is for 2020, as data for 2021 had not been published at the end of the ESG Fact Book 2021.
Absence due to illness Days/FTE 6.8 6.0 6.7 - - The total number of days ill for all FTEs in the period divided by the number of total FTEs. Maternity leave is excluded.
Work-related accidents No. 1 2 2 2 2 The number covers work-related accidents that were settled during the financial year.
Cases of discrimination No. 0 0 0 0 0 Cases of discrimination' including cases in which, on the basis of Topdanmark's diversity policy, either a settlement has been concluded with a trade organisation, or Topdanmark has lost a decision by arbitration or by a court.
Deaths No. 0 0 0 0 0 Deaths caused by work-related accidents.

Gender diversity

12. Social - Gender diversity
Gender diversity Unit 2021 2020 2019 2018 2017 Data calculation method
Female employees on full-time (FTE) No. of people 997 1.027 1.021 1.005 900 N/A
Female employees on full-time (FTE) % 42.0 41.9 43.3 44.0 45.0 Percentage of female employees compared with male employees as of 31st December.
Female managers - all levels % 40.5 41.3 40.9 40.0 42.0 Internal calculation of the percentage of female managers at all levels i.e. level 1, 2, 3 and 4
Female managers - level 1 % 33 0 0 0 25 Level 1: Group Executive Management consisting of four members of the Executive Board and five additional Directors (C-level).
Female managers - level 2 % 11 25 25 23 19 Level 2: Directors who report to Group Executive Management.
Female managers - level 3 % 41 34 37 38 33 Level 3: Managers managing other managers, but not included in level 2.
Female managers - level 4 % 43 48 45 44 48 Level 4: All other managers, who manage employees, but not other managers.
Gender distribution in succession planning % women 47 29 54 - - Internal calculation
Paternity leave % 57.5 - - - - The percentage of men on paternity leave in relation to the total number of employees on parental leave. Internal calculation.
Maternity leave % 42.5 - - - - The percentage of women on maternity leave in relation to the total number of employees on parental leave. Internal calculation.

General customer data

13. Social - General customer data
General customer data Unit 2021 2020 2019 2018 2017 Data calculation method
Shared customers between Topdanmark life and non-life insurance No. 65.896 64.384 - - - Internal report on customers that are insured at both Topdanmark non-life insurance and Topdanmark life insurance.
Claims reported digitally % 57.1 59.0 63.8 - - Internal report on the percentage of claims that are reported digitally compared with claims that are otherwise reported e.g. by telephone.
Transactional Net Promoter Score Points 56.4 55.4 _ _ _ A percentage of customers were contacted after having either a telephone call with Topdanmark or after after log in to Mit Topdanmark. tNPS is calculated as share of "promoters who replied 9-10" subtracted by the "detractors who replied 0-6" times 100. The questions being: To what extent would you recommend Topdanmark to others?
Score on Trustpilot Points 4.2 4.4 4.4 8.6 8.8 Score as of 31st December is included in the financial year. Note, in 2019, Trustpilot changed the TrustScore from a ten-point scale to a five-point scale.

Customers in non-life insurance

14. Social - Customers in Topdanmark non-life insurance
Customers in Topdanmark non-life insurance Unit 2021 2020 2019 2018 2017 Data calculation method
Market share % 15.7 16.3 16.2 16.6 16.8 Calculated by the trade association Insurance & Pension Denmark on the basis of data from all non-life insurance companies. Data dates back 6-12 months in relation to current financial year.
EPSI rating for private customers Points 74.6 73.7 75.3 77.5 76.8 Customer satisfaction survey in the insurance industry conducted by the analysis research company EPSI. Conducted through telephone interviews in September and October each year and including only private customers. Data are obtained from report from EPSI.
EPSI rating for commercial customers Points 70.8 70.3 69.1 - 73.5 Customer satisfaction survey in the insurance industry conducted by the analysis research company EPSI. Conducted through telephone interviews in September and October each year and including only commercial customers. Data are obtained from report from EPSI.
Number of rulings at The Insurance Complaints Board No. 111 127 117 129 131 Closed cases of non-life insurance claims brought before The Insurance Complaints Board.
Percentage of favourable rulings at The Insurance Complaints Board % 86 86 85 78 77 The percentage of complaints in which Topdanmark has been successful in relation to all closed cases.
Decisions by The Insurance Complaints Board which Topdanmark has not observed No. 0 1 1 0 0 N/A

Customers in life insurance

15. Social - Customers in Topdanmark life insurance
Customers in Topdanmark life insurance Unit 2021 2020 2019 2018 2017 Data calculation method
Returns to life insurance customers % 18.5 8.2 21.5 -6.6 11.0 Yearly returns to customers with Profile Pension with 30 years till retirement (risk level: medium). Data accessible online at www.topdanmark.dk.
Market share % 9.6 10.9 10.0 8.8 9.0 Market share of commercial life insurance companies based on data from 2020. Internal calculation based on the annual reports of competitors and Topdanmark. The calculation is based on premiums and deposits incl. investment contracts.
Aalund rating Place 3rd place 3rd place 1st place 1st place 1st place Data from Aalund, which measures customer satisfaction and loyalty in the pension industry, including Topdanmark Livsforsikring A/S. The rating has 3 parameters (satisfaction, image and loyalty). Topdanmark reports on the satisfaction parameter specifically for enterprises with 10-49 employees, as this constitutes Topdanmark Livsforsikring's primary customer segment.
Number of rulings at The Insurance Complaints Board No. 15 12 8 21 11 Closed cases on life insurance brought before The Insurance Complaints Board.
Percentage of favourable rulings at The Insurance Complaints Board % 67 83 100 100 82 The percentage of complaints in which Topdanmark has been successful in relation to all closed cases.
Decisions by The Insurance Complaints Board, which Topdanmark has not observed. No. 3 0 0 0 0 N/A

Insurance and services

16. Social - Products and services
People in products and services Unit 2021 2020 2019 2018 2017 Data calculation method
People who have been helped and compensated for both personal injury and property claims. No. of people 299.514 321.665 315.819 314.484 376,400 Data cover all completed claims incl. personal injury, weather-related claims and roadside assistance.
People who have been helped and compensated for personal injury. No. of people 36.156 41.613 29.344 32.366 29.344 Data cover completed personal injury claims and includes both Topdanmark customers and persons covered by our customers' insurance.
Advice on prevention for agricultural customers No. 75 70 95 78 97 Internal calculation
Views of 'good advice' on www.topdanmark.dk No. 106.284 109.168 122,350 92.035 59.293 Number of pageviews of good advice and prevention pages (from Google Analytics)
Private people who have downloaded the health app Number Na Na Na Na Data from external supplier
Coporate costumers who have downloaded the health app Number Na Na Na Na Data from external supplier

Board of Directors

17. Governance - Board of Directors
Board of Directors Unit 2021 2020 2019 2018 2017 Data calculation method
Board members No. 9 9 9 9 9 As declared in Topdanmark's Corporate Governance report
Board members - foreigners % 33 33 33 33 33 N/A
Board members - independent % 50 50 33 22 22 As declared in Topdanmark's Corporate Governance report
Average number of years on the Board of Directors No. 3 3 2 - - The total number of years for all Board members divided by the number of members
Participation in Board Meetings % 98.9 98.9 91.6 - - Total sum of meetings attended for each board member devided by number of meetings in total for each memeber times 100.
Women on the board elected by the annual general meeting No. 2 2 2 2 2 N/A
Women on the board elected by the employees No. 2 2 2 2 3 N/A
Women on the board - total No. 4 4 4 4 5 Both AGM elected and elected by the employees
Women on the board % 44 44 44 44 56 N/A
Board meetings per year No. 8 8 8 8 8 N/A
Audit meetings per year No. 5 5 5 5 5 N/A

Executive Management

18. Governance - Executive Management
Executive management Unit 2021 2020 2019 2018 2017 Data calculation method
Executive Management No. 4 4 4 4 4 Level one: Excecutive management. Note the resignation of one member by 31.12.2021.
Foreigners % 0 0 0 0 0 N/A
Group Executive Management No. 9 - - - - Level one management, with reference to CEO. New definition of levels within group executive management in 2021.
Divisional and service function directors No. 10 20 20 18 - Level 2: Divisional and service function directors who report to a C-level director.

Remuneration

19. Governance - Remuneration
Renumeration Unit 2021 2020 2019 2018 2017 Data calculation method
CEO DKKm 11.3 8.0 7.9 6.8 19.5 As stated in Topdanmark's remuneration report
Wage gap between CEO and employee Times 17.7 13.5 13.8 - - CEO remuneration divided by the median employee salary. Median is used to compensate for extremes.
Other members of the Executive Board DKKm 21.9 19.6 18.9 20.5 16.9 As stated in Topdanmark's remuneration report
Board of Directors DKKm 6.5 5.9 5.8 5.8 5.1 As stated in Topdanmark's remuneration report
Total DKKm 39.7 33.5 32.6 33.1 41.5 Calculated by the sum of remuneration above: CEO, other members of the Executive Board and Board of Directors
Audit fees DKKm 6 5 5 3 15 N/A
Of which is non-audit services DKKm 2 1 0 0 11 N/A

EU Taxonomy

21. Governance - EU Taxonomy
Unit 2021 2020 2019 2018 2017 Data calculation method
Non-life producs covered by EU Taxonomy (Eligibility) % 92.4 - - - - See Topdanmark Sustainability Report 2021
Investements covered by EU Taxonomy (Eligibility). Including goverment bonds. % 8.7 - - - - See Topdanmark Sustainability Report 2021
Investements covered by EU Taxonomy (Eligibility). Excluding goverment bonds. % 8.7 - - - - See Topdanmark Sustainability Report 2021

Policies

22. Governance - Policies
Policies overview Public/non-public Notes an references
Anti-Corruption Policy (gifts and entertainment) Non-public
Climate and Environmental Policy Public
Data Protection Policy Non-public
Disclosure Policy Non-public
Diversity Policy - Board of Directors Public
Diversity Policy - Executive Functions in Topdanmark Group Public
Engagement Policy (active ownership) Public
Ethical Principles for Artificial Intelligence Public
HR Policies Non-public
Information Security Policy Non-public, but summary is public https://www.topdanmark.com/en/sustainability/business-management/it-security/
Loss Prevention and Loss Limitation Policy Public
Operational Risk, Compliance and Internal Control Policy Non-public
Policy for Human Rights Public
Procedures to Prevent Money Laundering and Terrorist Financing Non-public, but summary is public https://www.topdanmark.com/en/sustainability/business-management/anti-corruption-and-money-laundering/
Remuneration Policy Public https://www.topdanmark.com/en/about-topdanmark/corporate-governance/remuneration-structure/
Responsible Investment Policy Public
Risk Management Policy Non-public
Sustainability Policy Public
All other public policies can be found here.
Topdanmark's CSR Policies

https://topdanmark.com/en/csr/csr-in-topdanmark/policies/https://www.topdanmark.com/en/sustainability/business-management/it-security/https://www.topdanmark.com/en/about-topdanmark/corporate-governance/remuneration-structure/https://www.topdanmark.com/en/sustainability/business-management/anti-corruption-and-money-laundering/

ESG Ratings

23. Governance - ESG Ratings
Rating Scale 2021 2020 2019 2018 2017
MSCI ESG Rating CCC to AAA - BBB BBB BBB BB
Carbon Disclosure Project (Climate change) D- to A C C C- C- C-
Carbon Disclosure Project (Supplier engagement rating) D- to A B- B- B- - -
ISS ESG Corporate Rating D- to A+ - C Prime C- C- C-
Sustainalitics ESG Risk Rating Negl. to severe risk - Medium Medium Medium -

Disclaimer

Topdanmark A/S published this content on 13 October 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 13 October 2022 10:29:19 UTC.

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