DCCA NEWS RELEASE: FREE ONLINE TOOL HELPS CONSUMERS CLAIM LIFE INSURANCE BENEFITS

The following information was released by the office of the Governor of Hawaii:

STATE OF HAWAI'I

KA MOKU 'AINA O HAWAI'I

JOSH GREEN, M.D.

GOVERNOR

KE KIA'AINA

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS

KA 'OIHANA PILI KALEPA

NADINE Y. ANDO

DIRECTOR

KA LUNA HO'OKELE

SCOTT K. SAIKI

INSURANCE COMMISSIONER

FOR IMMEDIATE RELEASE

September 26, 2025

HONOLULU In honor of Life Insurance Awareness Month, the Department of Commerce and Consumer Affairs Insurance Division highlights a free service that helps consumers find their deceased loved one's life insurance policies and annuity contracts online.

Every year, millions of dollars in life insurance benefits remain unclaimed. Sometimes, beneficiaries can't find their deceased relative's policies or, in some cases, may not even know the policies exist. The National Association of Insurance Commissioners (NAIC) created the Life Insurance Policy Locator to resolve this issue. If a policy is found and the requester is a named beneficiary, the life insurance or annuity company will contact them directly.

"The loss of a loved one can create a heavy financial burden on families," said Insurance Commissioner Scott Saiki. "But life insurance is meant to ease that burden. Using this tool can help ensure those benefits are rightfully received."

Through use of the Life Insurance Policy Locator, $5.7 million in benefits from over 234 policies have been recovered and returned to Hawai'i residents in the first half of 2025.