By leveraging high tech and high touch, ALPS Property & Casualty receives a positive outlook from AM Best
The premier insurance rating agency, AM Best, announced Tuesday that it revised the outlook to positive from stable and affirmed the Financial Strength Rating of A- (Excellent) of
AM Best cited ALPS' investment in technology as influential in the upgrade from stable to positive.
"With the emergence of insurtech in many lines of insurance, we know that our policyholders expect streamlined solutions to the insurance process. For ALPS that includes everything from a quick and easy online application, a painless renewal process and the ability to access all policy documentation online," said ALPS CEO
AM Best also noted ALPS' efforts to improve the customer experience, particularly within the company's niche market of smaller-sized law firms. "An investment in technology has not removed the human element from our process. We know our policyholders have a lot on their plates. We're here for them when they need us. It's an unfortunate rarity these days, but ALPS is a company that still answers the phone," added Bell.
In addition to ALPS' outlook revision, AM Best's A- (Excellent) rating reflects ALPS financial strength. Bell concluded, "It's really an affirmation of our ability to do what we say we do and to fulfill the promise of our policy."
Founded in 1899,
ALPS is legal malpractice insurance made easy. Founded by lawyers for lawyers in 1988, ALPS is the nation's largest direct writer of lawyers' malpractice insurance and is endorsed by more state bars than any other carrier.
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