Acuity Modernizes Customer Communications Management with OpenText Exstream and ValueMomentum
Acuity was still reliant on some legacy technologies and processes. To continue meeting its growth and customer experience targets, Acuity's leadership established a range of strategic modernization and digitization goals, which included modernizing its customer-facing correspondence and legacy form-generation tools.
Having selected OpenText Exstream as the company's modern customer communications platform, Acuity sought to engage
"Quantitatively, the project achieved impressive results," said
"The insurance industry has great potential to optimize their customer communications management processes to provide their customers and agents with rich and engaging digital experiences," said
"We are thrilled to have had the privilege of partnering with Acuity's top-notch team and enabling their goals of delivering multi-channel customer communications," says
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