A.M. Best Upgrades Ratings of Delta Dental of California and Its Affiliates
By a
Concurrently,
The rating actions for
Collectively, the companies have reported growth trends in premium, capital and assets, as well as continued profitability over the past five years with each category attaining historical high levels in 2015. Improvement in capital was supported by a trend of stronger earnings over the past few years. These results have been achieved by the organization streamlining operations and making investments to modernize its information and technology infrastructure, which has improved efficiency, generated cost savings and raised market penetration in both insured and uninsured businesses.
Partially offsetting these strengths are the challenges in expanding to new geographies and the highly competitive business environment. Geographic expansion exposes the companies to the challenges from a lack of uniformity in statutory regulatory requirements, which require different product and rate filings. Furthermore, the companies are expanding distribution through new partnerships. However, geographic expansion allows the companies to offer a national platform with products such as its individual co-branded, preventive care dental health maintenance organization (HMO) design.
Complicating the strategy to improve their position is the strong competition from seasoned participants in the various markets. The organization competes with numerous companies that offer underwriting or claims payment/administration services. The competition ranges from the largest offering national, full line commercial insurance to the small local, single office, third party administrators providing claims payment services. Increased competition continues primarily in the mid-size to large group markets.
In addition to improved earnings and risk-adjusted capitalization at both DDP and DDNY, the rating actions also reflect the application of the criteria, "Rating Members of Insurance Groups" as full rating enhancement was afforded to DDP and DDNY from
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