United Automobile Insurance Leverages Guidewire BillingCenter [Manufacturing Close – Up]

United Automobile Insurance Company (UAIC), a privately held property and casualty insurers specializing in auto insurance in the U.S., and Guidewire Software, a provider of core system software to P/C insurers, announced that UAIC has successfully deployed Guidewire BillingCenter as its new billing management system.

The Company reported that two states are currently in production with BillingCenter for both commercial and personal lines. UAIC is continuing a rolling deployment to their 10 remaining states. BillingCenter will provide agency and direct bill functionality across the entire UAIC organization.

Following a successful Guidewire ClaimCenter implementation, UAIC said it selected BillingCenter as the next step in modernizing its technology. The key business driver for the selection was to replace UAIC's legacy system, with its numerous manual processes, with a modern system that combined operational efficiency and the flexibility to meet the needs of its ever-changing business.

"The ability to leverage our past ClaimCenter experience with Guidewire and its technology made selecting Guidewire to help us transform our billing management system feel like the natural next step especially given the comfort and ease of use we already had with Guidewire technology," said Abraham Estevez, chief information officer, UAIC.

The Company noted that it is experiencing the early benefits of BillingCenter which include:

-The ability to handle agency and direct bill from a single system;

-Automation of complex billing processes with workflow and business-rules driven control;

-Enhanced customer service via customer summary screens that put all customer billing/payment information on one screen, enabling UAIC service representatives to accurately respond to inquiries; and

-Enhanced financial and stat reporting capabilities that lower the need for batch processing.

"We are already seeing the early benefits of Guidewire BillingCenter and are pleased with the efficiency and service impacts being delivered to our customers," added Estevez. "We are looking forward to the continuous improvements the flexibility and functionality of BillingCenter will bring to our business."

"Guidewire congratulates United Auto Insurance on its successful implementation of BillingCenter," said Marcus Ryu, CEO, Guidewire Software. "We are proud to play a role in transforming UAIC's end- to-end billing management and share their eagerness for the increasing benefits a full deployment will bring."

Guidewire BillingCenter is a billing and receivables management system built on the core design principles of automation, control and flexibility.

United Automobile Insurance Company (UAIC) is a privately held property and casualty insurance company in the U.S.

Guidewire Software is a provider of core system software to the global Property/Casualty (general) insurance industry.

More Information:

www.guidewire.com

www.uaic.com

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