The CIOP Institute Honors Graduates of 2009 CIOP Designation Class

NEW YORK, Feb. 22 /PRNewswire/ -- The CIOP Institute is pleased to announce the insurance leaders and professionals who have successfully attained their Chartered Insurance Operations Professional (CIOP) Designation as members of the Class of 2009. Fulfillment of the requirements for the CIOP Designation includes participation in the rigorous CIOP Designation Class followed by successful completion of the CIOP Exam Project.

The CIOP Designation Class provides an intense two-and-a-half day content-rich presentation of the key underlying concepts and cutting-edge techniques in designing, building, and sustaining high-performance insurance operations. Given the significant amount of information that is presented, and the respective knowledge to be gained by CIOP candidates, the teaching approach is particularly rigorous, interactive and dynamic. Topics that comprise the CIOP Designation Class include: Operational Design and Development, Forging and Executing Operational Strategies, Process Principals and Design Techniques, Designing and Delivering a Superior Customer Experience, Advancing Operational Performance Through Contemporary Metrics, Competing on Analytics, Technology Enabled High Performing Operations, Leveraging Human Capital and Talent for Sustainable Operational Excellence, and Managing Change - Planning and Mobilizing for Improved Results.

Following the designation class, the CIOP candidates are provided 60 days to complete their CIOP Exam Project. The Exam Project provides the opportunity for class participants to review and reinforce the depth and breadth of the designation class topical content. The Exam Project also enables the CIOP candidates to select among a number of application questions to practice the respective concepts and techniques within their specific organizational setting. Candidates are also encouraged to team with other candidates from the same sponsoring firm in completing the Exam Project. While demanding, the CIOP Designation Program is a very sensible and mature approach to mastering and applying critical business fundamentals, advanced concepts and cutting-edge techniques.

The combination of content-rich instruction and a reinforcing exam project ensures that the entire CIOP Designation and learning experience is intensely pragmatic and of immediate benefit to CIOP candidates and their sponsoring firms. Indeed, the CIOP Designation provides a pathway for insurance industry leaders and professionals to meet head-on the challenges associated with significantly improving and advancing the capabilities of their firms. The CIOP Designation does this through a rigorous belief in the power of knowledge as a shaper of performance, a builder of professionalism, a creator of ideas, and an inciter of innovation and change.

The 2010 CIOP Designation Class will be held May 12-14, 2010 at the American Management Association in New York City. More information regarding the CIOP Designation Program including course curricula, conference brochure and registration forms are available at http://www.ciopdesignation.com, or by calling the CIOP Institute at 866.930.CIOP.

Please join us in congratulating those candidates of the CIOP Class of 2009 who have successfully attained their CIOP Designation:
John Herman - 21st Century Insurance
Irene MacLean - Alberta Motor Association Ins.
Larry Brown - Amica
James Will - Amica
Brenda Rarick - Broadspire
Troy Bourassa - Canadian Automobile Assoc.
Shawn Bryan - Canadian Automobile Assoc.
Ken Dusenbury - Canadian Automobile Assoc.
Kathy McKinney - Canadian Automobile Assoc.
Thomas Ciesla - Chubb Insurance
Timothy Goodell - Chubb Insurance
Marybeth Haiber - Chubb Insurance
Meg Knott - Chubb Insurance
Phyllis Mirabella - Chubb Insurance
Brian O'Connell - Chubb Insurance
Stephanie Smith - Chubb Insurance
Chris Turner - Chubb Insurance
Diane Piraneo - Chubb Insurance
Shannon Baker - Companion P&C
Frank Brown - Companion P&C
Brad Ash - COPIC
Greg Smith - Crawford & Co.
Robert Simpson - Crawford & Co.
Ken Tolson - Crawford & Co.
Lynn Harbert - Delta Dental of Arkansas </td>
Eric Faust - EMC National Life
John Belanger - Glatfelter Insurance Group
Kenneth Kozek - Grange Mutual
Christopher Conti - Homesite Insurance
Mark Cumicek - Jewelers Mutual
Joel Matthies - Jewelers Mutual
Latchmin Bharat - Jevco Ins. Co.
Simon Bharat - Jevco Ins. Co.
Cecil Jaipaul - Jevco Ins. Co.
Timothy Cotton - Main Street America Group
Karen Johnston - Maine Employers Mutual
Mike Katlin - Meratain Health
Steven Comingdeer - MultiPlan Health Insurance
John DiIorio - Prudential Insurance
Matt Ennis - Prudential Insurance
Bruce Carlino - QBE Insurance Group
Sarah Zimmerman - Royal SunAlliance
Laura Johnson - SMART Consulting
Andrew Bannon - SMART Consulting
Scott Schenker - SMART Consulting
Stacey Asbell - Spectrum Administrators, Inc.
Lou Bottitta - Spectrum Administrators, Inc.
Tammy Gaffney - The Hanover Group
Scott Keefe - The Hanover Group
Tamie McGarey - The Hanover Group
Kelly Meers - The Hanover Group
Cindy Shaw - The Members Insurance Group
Jim Daniel - The Members Insurance Group
Tricia Van Ham - The Members Insurance Group
Joanne Marinaro - The Members Insurance Group
Matt Donavan - Tower Hill Insurance Group
Hill Bentley - Tower Hill Insurance Group

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SOURCE CIOP Institute