Sources Sought Notice – H– SAFETY AND MISSION ASSURANCE SERVICES SMAS II

Notice Type: Sources Sought Notice

Posted Date: 24-APR-15

Office Address: National Aeronautics and Space Administration; Goddard Space Flight Center; Office of Procurement; NASA/Code 210.P, Greenbelt, MD

Subject: H-- SAFETY AND MISSION ASSURANCE SERVICES SMAS II

Classification Code: H - Quality control, testing & inspection services

Solicitation Number: RFI547352

Contact: Danit Rainey, Contracting Officer, Phone 301-286-1340, Fax 301-286-2226, Email [email protected] mailto:[email protected] [Danit Rainey]

Setaside: Total Small BusinessTotal Small Business

Description: National Aeronautics and Space Administration

Goddard Space Flight Center

Office of Procurement

NASA GSFC is hereby soliciting information about potential small business sources for the Safety and Mission Assurance Services (SMAS) II in support of the NASA/GSFC Safety and Mission Assurance Directorate. The National Aeronautics and Space Administration (NASA) GSFC Safety and Mission Assurance Directorate is seeking capability statements from all interested parties, including Small, Small Disadvantaged (SDB), 8(a), Woman-owned (WOSB), Veteran Owned (VOSB), Service Disabled Veteran Owned (SD-VOSB), Historically Underutilized Business Zone (HUBZone) businesses, and Historically Black Colleges and Universities (HBCU)/Minority Institutions (MI) for the purposes of determining the appropriate level of competition and/or small business subcontracting goals for Safety and Mission Assurance Support Services. The Government reserves the right to consider a Small, 8(a), Woman-owned (WOSB), Service Disabled Veteran (SD-VOSB), or HUBZone business set-aside based on responses hereto. Goddard Space Flight Center (GSFC) has a tremendous legacy of mission success rooted in disciplined project management, rigorous system engineering, proactive risk management, excellence in engineering, a robust system of independent checks and balances, and redundant communication paths. Goddard strives to remain ever vigilant, avoid conditioning by this success, and maintain a serious appreciation of the complexity of robotic systems, the harshness of the space environment, and the potential for human error. Goddard Space Flight Center primarily develops and operates unmanned scientific spacecraft and instruments. The Center manages many of the National Aeronautics Space Administrations (NASA's) Earth Observation, Astronomy, and Space Physics missions. It also develops and operates the Hubble Space Telescope (HST) and other human rated scientific spacecraft for Shuttle and Space Station. Both unmanned and manned missions are functions that the Safety and Mission Assurance (SMA) Directorate supports. GSFC launches missions each year from various launch sites such as Kennedy Space Center (KC), Vandenberg Air Force (VAFB), French Guiana, and Baikonur. The Goddard Safety and Mission Assurance Directorate has broad responsibility, authority and accountability to assure safety and mission success for the full spectrum of Goddard managed space flight projects. This includes scientific instruments, spacecraft systems, launch vehicle systems, and operational ground systems. The SMA Directorate provides support to Goddard projects in the development and implementation of safety and mission assurance requirements over the entire project life cycle. The SMA Directorate provides independent surveillance, audit, review and assessment of the full spectrum of spacecraft development activities. The SMA Directorate also provides residual risk assessment and independent certification of launch readiness for all space flight projects. The SMA Directorate is a major component of the Center's technical authority, independent of program authority. The SMA Directorate promotes a proactive "what could go wrong " attitude, facing facts objectively, with attention to detail, and alert for low-level signals. The SMA Directorate encourages disciplined derivation, control and verification of requirements and rigorous identification, analysis and control of hazards and risks. Support contractors are expected to prescribe to these attributes that shall be reflected in their performance. The Contractor shall provide on-site and off-site Safety and Mission Assurance Services (SMAS) support as necessary to meet the Safety and Mission Assurance Directorate requirements. On-site is required primarily for those SMA activities performed directly on Center supporting spacecraft and instruments being developed in-house, whereas, Off-Site SMA support is required for spacecraft and instrument development being developed by industry, universities, other NASA Centers and international partners. In general, On-site support requires more support providing greater insight over day-to-day operations. Off-site support generally requires less support providing general over-sight of the day-to-day operations. Insight and support in oversight are defined as follows: Insight - institutional observer of technical and safety adequacy of the product, evaluates compliance with technical and safety standards and requirements. Oversight makes recommendations to NASA civil servants in order to direct and approve its contractors. The Contractor shall evaluate compliance with mission performance requirements and make recommendations to NASA civil servants. The Contractor shall furnish qualified personnel, materials, facilities and equipment, except as otherwise noted, necessary to provide Safety and Mission Assurance Services support to the SMA Directorate. The Contractor shall employ NASA and Goddard Management System procedures in the performance of this contract and develop the necessary supplemental procedures and work instructions to be AS9100 compliant. GSFC flight projects require unique SMA skills generally found within the aerospace community. It is imperative to ensure Contractor personnel have appropriate levels of expertise to meet the requirements of the Safety and Mission Assurance Directorate. Thus, the Contractor shall ensure employees supporting flight and ground projects are trained to support critical functions required to minimize risk and ensure mission success. The Contractor shall develop and maintain a training program to enhance the knowledge and skills of the existing staff and for new employees to attain the proper level of knowledge and skills to perform required job functions. The training program shall include mentoring, formal classroom training, and self-taught training. NASA also offers online Web-based training through the NASA Safety Training Education Program (STEP). The SMA Directorate encourages the use of this training, which is available at no cost to all Contractors. The Safety and Mission Assurance Services work supporting the SMA Directorate is broken out among several various functional areas. A sampling of these areas are listed below: Mission Assurance Engineering This activity provides the implementation of a mission assurance program for the projects, interfacing with parts and materials support, process verification, quality assurance, workmanship, digital electronics, environmental test verification assurance, and technical system design reviews to name a few. This activity begins during formation and continues through launch, mission operations, and mission decommissioning, as well as, tracking and supporting the resolution of on-orbit anomalies. The Contractor shall formulate the assurance requirements in accordance with associated task orders necessary for the design and development of space and ground systems. The Contractor shall provide analysis to ensure that project personnel and contractors meet the provisions of the Goddard Directive Management Systems (GDMS) and NASA standards, handbooks and specifications. Work shall include, but not be limited to: on-site; off-site; in-plant; launch range; ground system, on-orbit operations support for review; audit; and inspection of procedures; hardware; software; integration and test activities; and, on-orbit performance. Systems Safety Services The Contractor shall be responsible for supporting the implementation of systems safety over the program life cycle for GSFC managed space flight missions. The Contractor shall also support GSFC missions in early identification and resolution of safety related issues. Safety can then be effectively addressed to better support the Projects challenge of managing mission risk with respect to both cost and schedule constraints. The Contractor shall provide technical support and consultation to project teams to support in defining and interpreting requirements and in developing solutions to safety issues to enhance the likelihood of safely achieving mission success. Reliability and Risk Assessment (RRA) Services The Contractor shall support the implementation of Agency Reliability and Probabilistic Reliability Assessment (PRA) Requirements, to document and apply corresponding Center PRA and reliability activities consistent with mission needs, Goddard Procedural Requirements (GPRs), Procedures and Guidelines (PGs) and Work Instructions. Work shall include: tailoring guidance; establishing a framework to continually identify and implement improvement opportunities for more value-needed reliability and risk assessment support; self-assessments, reviews, cross-function/cross-program/cross agency discussions; and improve overall understanding of risk scenarios and information used for risk-based decision making. The Contractor shall provide technical expertise on the complexities of space flight and Ground Segment missions, and the problems presented by the launch and space environments. This expertise shall be used when performing tasks based on GSFC Flight and Ground Projects requirements. Mission Software & Ground Systems Assurance Services Software Assurance is multi-disciplinary involving software quality engineering, software reliability, software safety, verification and validation (V&V), and independent verification and validation (IV&V). The Contractor shall provide a systems engineering approach to providing software assurance support for all GSFCs projects. The Contractor shall develop and implement software assurance programs for project specific GSFC developed or acquired software products and systems per Goddards Procedure for Developing and Implementing Software Quality Programs. The Contractor shall comply with the NASA Software Engineering Requirements, NPR 7150.2, the NASA Software Assurance Standard, NASA-STD-8739.8, and the NASA Software Safety Standard, NASA-STD-8719.13, when applying assurance techniques and methods to software. Quality Engineering Services The Contractor shall manage and implement quality engineering functions for GSFC flight and ground missions. The Contractor shall support the NASA Workmanship and NASA Electronic Parts & Packaging Programs. The Contractor shall support the GSFC Lab Quality Improvement Team, GSFC ESD Control, and GSFC Workmanship Program. The Contractor shall focus on characterizing, communicating, and analyzing risks that threaten mission success to GSFC programs and projects. The Contractor shall support GSFC labs that seek to use required and new quality controls when developing flight hardware. The Contractor shall provide quality engineering services for on-site and off-site manufacturing lines for the purposes of standard and special process development including designing or reviewing quality monitoring or quality control sub-processes. The Contractor shall support the collection and analysis of quality control data for the purposes of process improvement and defect reduction. Systems Review Services The Contractor shall support formal, fully independent reviews on flight missions, flight spacecraft, flight instruments, shuttle attached payloads, flight support ground systems and unique support equipment to evaluate and provide recommendations concerning design, development and testing (including technical and related programmatic aspects) of the flight and ground segments. The systems under review in many cases represent major advances in state-of-the-art designs, techniques and operating environments that have no precedence. The Contractor shall conduct pre-review activities (reviewing documents, technical interchange meetings, executive sessions, and teleconferences) and post-review activities (Request For Action (RFA) disposition, trip report development, team caucuses, teleconferences, and final report development and review). Management Systems Services The contactor shall employ best practices and provide technical expertise for the planning, improvement and operation of the GSFC Management System in conformance with quality management standards and for cross-cutting functions and processes in order to systematically achieve desired outcomes (e.g., product/process improvements, data & risk informed decision-making, risk reduction) in support of GSFCs performance of mission projects and operations. The Contractor shall support current and emerging functions and processes, including but not limited to: Management Assessments and associated Corrective & Preventive Actions (CAPAs); Supplier Assessments and associated CAPAs; Development and Spacecraft On-Orbit Problem Reporting and associated CAPAs; Supply Chain Data Management and Analysis; Data Analytics and Planning for the GSFC Management System and Configuration Management of SMA documents and GSFC technical standards. The Contractor shall administer, utilize and improve the Meta information system and extend its application in the performance of core functions/processes. The Contractor shall provide training, analyses, briefings and reports as necessary to fulfill contractually established tasks and objectives. Information Technology Support Services The Contractor shall provide service to SMA in the areas of Server Management, Web Development, and Application Development. These services shall be delivered commensurate with NIST standards, NASA Information Technology requirements and Center-level policies, procedures, guidelines, and work instructions. These services should include but not be limited to: web services, infrastructure and IT security services and SMA help desk services. Lifting Devices Engineering and Pressure Vessel Systems Services The Contractor shall provide manpower and expertise for management, engineering, and technical support to implement Goddards Lifting Devices and Equipment (LDE)/Pressure Vessels and Pressurized Systems (PVS) Program. LDE/PVS provides for test, inspection, certification, and recertification of LDE, for the inspection, certification, and recertification of ground-based PVS, and for the nondestructive examination of both LDE and PVS. The primary location of work is at NASA Goddard Space Flight Center (GSFC) and the Wallops Flight Facility (WFF). GSFC is located in Greenbelt, Maryland and WFF is located in Wallops Island, Virginia. Electrical, Electronic and Electromechanical (EEE) Parts and Radiation Assurance Services The Contractor shall provide EEE parts and radiation assurance support for the development and implementation of EEE parts and radiation assurance programs for GSFC managed flight and ground projects. The Contractor EEE parts and radiation assurance engineers shall assist GSFC project engineers with the selection and application of EEE parts, and support and define the required radiation exposure for EEE parts used on GSFCs flight missions. The Contractor shall plan and supervise investigations or evaluations, provide general EEE parts and radiation program management, and access the flight worthiness of all EEE parts usage. This includes providing EEE parts and radiation engineering expertise to projects and designers in the form of consultation, guidance, and review. This support will address reliability, risk assessment, and quality assurance. Industrial Hygiene and Radiation Services The primary objective of the Industrial Hygiene (IH) Program is to assure a work environment that allows GSFC to meet its mission and maintain a safe work environment for people working at GSFC. The Contractor shall effectively manage an operationally comprehensive IH Program; maintain procedures and record keeping per Centers organization and management; and develop/recommend appropriate policies and procedures necessary to ensure safe operations. The Contractor shall be guided by NASA policies and procedures, GSFC policies and procedures, applicable federal and state regulations and national standards (e.g., American Conference of Governmental Industrial Hygienists (ACGIH), American National Standards Institute (ANSI), American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), etc.). Effective communication, good working relationships, and behavioral leadership are expected characteristics of the Contractor that are vital to influencing GSFCs internal customers to adopt healthful work practices and participation in IH programs. Interested businesses, certified 8(a) small businesses and non-8(a) small businesses which meet the size standard provided below, are requested to provide their name, location, size of business, average annual revenue for the past 3 years and number of employees, ownership, and capability statement of 10 pages or less providing detailed information demonstrating their technical understanding and ability to perform all aspects of the effort described herein, to include their qualifications, capabilities, experience and past performance history. It is anticipated that a Cost type contract will be issued with a five year period of performance no options. The NAICS code for this action is 541712 and the size standard is 500 employees. This notice is issued by the NASA/GSFC to post a sample Statement of Work via the internet, and solicit responses from interested parties. This document is for information and planning purposes and to allow industry the opportunity to verify reasonableness and feasibility of the requirement, as well as promote competition. Comments may be forwarded to Danit Rainey via electronic transmission or by facsimile transmission. This presolicitation synopsis is not to be construed as a commitment by the Government, nor will the Government pay for the information submitted in response. Respondents will not be notified of the results. NASA Clause 1852.215-84, Ombudsman, is applicable. The Center Ombudsman for this acquisition can be found at http://prod.nais.nasa.gov/pub/pub_library/Omb.html [http://prod.nais.nasa.gov/pub/p ub_library/Omb.html ] . The anticipated release time frame for any RFP is the second quarter of fiscal year 2016. This synopsis is for information and planning purposes only and is not to be construed as a commitment by the Government nor will the Government pay for information solicited. No solicitation exists; therefore, do not request a copy of the solicitation. If a solicitation is released it will be synopsized in FedBizOpps and on the NASA Acquisition Internet Service. It is the potential offerors responsibility to monitor these sites for the release of any solicitation or synopsis. Prospective offerors are invited to submit written comments or questions to: Danit Rainey, [email protected], no later than May 8, 2015. When responding reference 2015 SMAS II RFI.

Link/URL: https://www.fbo.gov/spg/NASA/GSFC/OPDC20220/RFI547352/listing.html