QBE North America Claims to Partner with Sedgwick [Professional Services Close – Up]

The QBE North America Claims organization has partnered with Sedgwick Claims Management Services, Inc., to be the third party administrator associated with QBE's new claims administration model.

In a release on Oct. 28, Chief Claims Officer for QBE North America Paul Stachura said that the partnership, in concert with QBE's improved internal technical capabilities and customer service orientation, will enhance the overall claims service provided to their valued agents, brokers and policy holders.

QBE will continue to own delivery of highly complex and litigated claims, while Sedgwick will manage the balance of claims.

"We truly believe in the strength of this partnership and know that it will further enhance the excellent service we seek to provide our agents, brokers, and policy holders," he said. "We're proud of the talent within QBE and have been impressed by Sedgwick, their leadership, their technology, and the alignment they have demonstrated through this transition to meet our common goals."

"We are extremely pleased to partner with QBE," said David North, president and CEO of Sedgwick. "Sedgwick's solid commitment to providing technology-enabled claims management solutions will be enriched by QBE's outstanding reputation in our industry. Together, we will serve an ever-growing national client base."

QBE North America is part of QBE Insurance Group Limited, an insurer and reinsurer.

Sedgwick Claims Management Services, Inc. is a provider of technology-enabled claims and productivity management solutions.

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