GA CrawfordLondonDesk

To: HEALTH EDITORS

Contact: Stephanie Zercher, +1-404-300-1908, [email protected]

ATLANTA, March 29 /PRNewswire-FirstCall/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has set up an exclusive London desk focused on coordinating Chilean earthquake claims for insurers and reinsurers in the Lloyd's and London market.

Key contacts for ongoing support and communications for international clients with earthquake-related claims are:

-- Clive Nicholls, vice president, Global Markets, in London; telephone

+44 7802 591111.

-- Mike LaBand, vice president, Global Markets, in London; telephone +44

7919 552 608

-- Richard Day, vice president, Global Markets, in London; telephone +44

7827 879138

-- In Chile, Mauricio Alonso, senior vice president of Crawford Latin

America; telephone +1 305 205 5306.

Individuals based in London also can be contacted at Crawford's switchboard number, +44 207 265 4000, or via a dedicated email address, [email protected]. Alonso also may be reached via email at [email protected].

Crawford has 435 adjusters, inspectors and other personnel working on earthquake claims, supported by Spanish-speaking staff from throughout the company. The team in Chile also is supplemented by members of Crawford's Global Technical Services (GTS) business units, which are focusing on the major and complex claims in the country.

"Our Chilean operations continue to provide the insurance market with exemplary claims service despite the extenuating circumstances they are facing. Together with the support of Crawford & Company globally we are maintaining a highly professional response to both the insurance and reinsurance markets," said Mike Reeves, executive vice president of Global Markets.

Crawford believes that this additional resource in London will meet London market needs. "Our focus here continues to be on the commercial market, particularly for global organizations including Fortune 500 companies, reinsurers, Lloyd's and the London market," Reeves said.

Crawford will continue to provide regular bulletins on developments in the country in coming weeks.

About Crawford

Based in Atlanta, Georgia, Crawford & Company (http://www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB. SOURCE Crawford & Company

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