Erie Insurance Launches iPipeline's iGO e-App with Illustrations for Integrated User Experience - Insurance News | InsuranceNewsNet

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May 18, 2011
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Erie Insurance Launches iPipeline’s iGO e-App with Illustrations for Integrated User Experience

iPipeline’s Platform Better Connects Agents with Consumers and Delivers Speed-to-Market Advantages

EXTON, Pa.--(BUSINESS WIRE)-- iPipeline®, the leader in on-demand software that supports marketing, selling, and processing solutions for the nation’s top insurance carriers, distributors and producers, today announced that Erie Family Life has selected iGO e-App®, an intelligent fillable form, for integration with their Illustration solution. Erie Family Life is a member of the Erie Insurance Group of companies.

Under the agreement, independent agents will be able to transfer data from Illustrations directly into iGO e-App for an integrated user experience. To gain speed to market, the Illustration and electronic application will be approved by the consumer in one electronic signature ceremony and immediately submitted to Erie Family Life for underwriting and policy issuance.

"Erie Insurance has been a user of our Illustrations product for many years. Their decision to integrate iGO e-App with life insurance Illustrations is moving them to the forefront of innovation with carriers who are committed to offering agents an integrated user experience to gain speed-to-market advantages," said Tim Wallace, CEO, iPipeline. "The ability to have the consumer review and then approve the Illustration and iGO electronic application in one signature ceremony will improve agent and consumer interaction and deliver speed-to-market advantages."

"Our pursuit of excellence in customer service has enabled Erie Insurance to be one of the 40 carriers named J.D. Powers and Associates 2011 Customer Service Champion. Inclusion in this list hinges not only on excelling within the insurance industry but on delivering service excellence to our customers via the buying experience. The decision to add iGO e-App reinforces our commitment to continuously improve how agents and consumers interact," said Michael Plazony, Senior Vice President of Erie Family Life. "Process, product and presentation are three key 'touch points' that play heavily in maintaining our high customer satisfaction ratings. iPipeline’s integrated platform will play a major role in helping our agents work with customers to maintain this standard."

To learn how you can implement iPipeline’s solutions to support the marketing, selling and processing of insurance and financial products, contact [email protected] or call 1-800-758-0824, option 2. Register to attend iPipeline’s May 25th Webcast "Selling Insurance in a New Digital World." View our iGO e-App video by clicking here, and read our CEO Blog today.

About Erie Insurance

According to A.M. Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 13th largest automobile and homeowners insurer in the United States based on direct premiums written and the 19th largest property/casualty insurer in the United States based on total lines net premium written. Erie Family Life is rated A (Excellent) by A.M. Best Company, has over 4.2 million policies in force and operates in 11 states and the District of Columbia. Erie Insurance Group ranks 461 on the FORTUNE 500. Erie Insurance has been recognized on the list of Ward's 50 Group of top performing insurance companies. Visit us at www.erieinsurance.com.

About iPipeline

iPipeline leads its industry in providing the next-generation suite of sales distribution software to the insurance and financial services markets through its on-demand service. iPipeline's channel solutions for carriers, distributors, and producers automate activities for CRM, forms distribution and processing, quotes and illustrations, in Good Order e-Applications, agency management, and policy delivery and related services, enabling the insurance industry to market, sell, and process faster. iPipeline provides the process automation and seamless integration needed to make a sale by aggregating approximately 200 carriers, 1,300 distributors, and financial professionals and advisors in a single, Web-based environment -- the iPipeline Customer Network. With headquarters in Exton, Pennsylvania, iPipeline has offices in Atlanta, Charlotte, Milwaukee, Salt Lake City, and Vancouver. Visit us at www.ipipeline.com.

iPipelineLisa Bollinger, Marketing, 484-870-6234

Source: iPipeline

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