Another Compliance Problem Solved as Equisys Launches Zetafax 2006; New Features Help Prevent Fax Spam, Deliver Improved Customer Service - Insurance News | InsuranceNewsNet

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January 12, 2006
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Another Compliance Problem Solved as Equisys Launches Zetafax 2006; New Features Help Prevent Fax Spam, Deliver Improved Customer Service

 


ALPHARETTA, GA - January 12 - Equisys has launched Zetafax 2006, a major enhancement to its highly successful Zetafax network fax server software that enables employees to send and receive faxes quickly and easily from their desktop and laptop PCs.

Zetafax 2006 coincides with unprecedented high level interest in the role of IT strategy in meeting compliance legislation. Compliance remains the number one issue for organizations across many sectors, especially financial services, healthcare and local government sectors, with regulations such as HIPAA, Sarbanes-Oxley and the Data Protection Act now in force.

This new release of Zetafax helps IT Managers meet increasing Board level demands for IT departments to support compliance-related targets. For instance, all faxes sent and received with Zetafax 2006 can be stored electronically for archive and retrieval. Sensitive and confidential documents can be kept private by faxing directly from PC to PC, and fax audit trails can be maintained.

As well as supporting compliance requirements, Zetafax 2006 also helps IT Managers cope with the growing use of fax as a mass marketing tool. The product now includes a Junk Fax Filter, providing an effective way of dealing with increasing amounts of fax spam.

"We have taken a hard look at the daily issues facing our customers and developed a new version of Zetafax which goes beyond simply sending and receiving faxes," said Chris Oswald, CEO of Equisys. "Compliance legislation and fax spam are just two key issues which Zetafax 2006 helps to address. Our new fax creation tool means that faxing is now even faster and easier for users - which by definition means Zetafax is easier for IT Managers to manage," continued Oswald.

"Zetafax helps businesses deliver a better level of service to their customers at a time when demands on customer service are higher than ever."

New Benefits for Zetafax Users

Zetafax 2006 offers users a radically improved fax-creation interface. It gives users the ability to view their fax on screen as they create it, just as the recipient will see it.

The new, highly intuitive Fax Creation Wizard simplifies the process of preparing a new fax[0], and adding coversheet notes. The fax can then be previewed in thumbnail and full view before sending.

Users also benefit from a new Zetafax Viewer so they can edit and annotate faxes received via email or via the Zetafax Client, without the need for third party imaging products.

The new Zetafax Viewer features also give users more control so they can:

  • Forward a fax as either a fax or as an email attachment
  • Delete pages or rearrange the page order
  • Export the image as a fax image, bitmap file, or PDF
  • Add highlights, underlining, free-hand drawing, and free text
  • Use predefined "stamp" templates to annotate faxes within text such as date received

Improvements for IT Managers

A key new management feature is the Junk Message Filter. This allows Network Administrators to automatically delete junk faxes (or fax spam), or to divert them to a specific folder on a system-wide basis. Administrators can choose to delete or 'junk' all future faxes from an identified fax number for a specific Zetafax user or for all users.

Users can also be more productive as they don't waste time deleting unwanted messages from their in-boxes.

A new "Do Not Dial" control allows Network Administrators to prevent users sending faxes to specific numbers such as premium rate services or selected international destinations. Restrictions can be made by number prefix, area code or DDI. Outbound call charges can be drastically reduced by placing control with the Administrator.

The enhanced Server Queue Management feature allows Network Administrators to control the priority of faxes that have already been submitted, at server level. This means that if non-priority faxes are holding up more important communications, they can be sent to the back of the queue for sending later.

Zetafax 2006 New Feature Summary

The following new features are available to customers who purchase starter systems or upgrade from a previous version of Zetafax:

  • New Fax Creation Wizard for the Zetafax Client
  • A new Zetafax Viewer incorporating fax annotation and editing options
  • Enhanced server queue management, enabling Network Administrators to change the status of fax messages already submitted
  • A Junk Message Filter that allows users and administrators to identify and reject junk faxes
  • Built-in "Do Not Dial" control that prevents faxes being sent to lists of blacklisted numbers and maintains business policy on outbound dialing
  • Zetafax Client Update service enabling automatic checking for the latest available features and fixes

Feature Add-ons

Zetafax 2006 also includes a free preview version of Zetafax FaxBroadcast, a tool that simplifies the management of large fax jobs.

For more information about Zetafax 2006, go to http://www.equisys.com/

About Equisys

Equisys produces software packages for document production and delivery, including the award winning Zetafax(R) network fax server and newly acclaimed Zetadocs(R) PDF software that creates and emails personalized PDF documents. Equisys software products are designed for small and mid-market businesses, and for departmental use at multinational companies. They stand out from the competition by being simple to install and manage, reliable and great value - backed by outstanding service and support. Equisys has over 60,000 customers, in more than 100 countries, who are served through an international partner network of distributors, VARs, resellers and ISVs.

The company's market leading fax server, Zetafax, speeds the flow of critical business documents by enabling users to send and receive faxes on their PCs. It integrates with ERP, CRM, accounting and other applications for automated faxing from those systems, providing auditable records of fax communications. Zetadocs helps users work smarter by creating and emailing PDF documents, streamlining business processes to remove tedious manual procedures and help companies improve the service levels they offer.

Equisys was founded in 1987 and has offices in London, UK and Atlanta, Ga.

Shannan Friedman of Equisys Inc.
Phone: 770-772-7201
Fax: 770-442-5789
[email protected]
Web site: http://www.equisys.com/

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