AIG Direct Launches Live Chat to Help Consumers Find Life Insurance Online - Insurance News | InsuranceNewsNet

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April 13, 2012 Newswires
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AIG Direct Launches Live Chat to Help Consumers Find Life Insurance Online

PR Web

San Diego, CA (PRWEB) April 13, 2012

AIG Direct, a nationwide leader in direct-to-consumer term life insurance products, now offers consumers searching for affordable term life insurance online a helping hand with Live Chat.

Randomly selected visitors to AIGDirect.com are invited to engage in a Live Chat session with a company representative. The chat representative, based in the company’s San Diego, Ca. offices, can help answer questions and guide consumers through the process of requesting a term life quote from a licensed agent either online or over the phone.

Consumers who do not wish to chat online with an AIG Direct Live Chat operator can simply opt out and continue browsing the website without interruption.

The addition of Live Chat to the website will make it easier, faster and less intimidating to research and buy affordable term life insurance, AIG Direct said. The company plans to increase the number of chats conducted in the coming weeks after an initial testing phase is complete.

What are Term Life Insurance Consumers Asking?
The company’s Live Chat operators will be able to help term life insurance consumers with answers to some common questions, such as:

    ? What is the difference between term and whole life insurance?
    ? What is the process for buying term life insurance?
    ? For how long does a term life insurance policy cover me?

Deciding to buy a term life insurance policy can be a great foundation on which to build a solid financial plan. It may also be an effective way to help financially provide for a spouse, child or other loved ones. For less money than most people spend on cable television each month, consumers can help protect their family’s financial future with affordable term life insurance.

About AIG Direct
AIG Direct is a marketing name for Matrix Direct, Inc., one of the country’s leading life insurance agencies. Over six million Americans have contacted Matrix Direct for the best term life insurance quotes. Matrix Direct, Inc. is a subsidiary of American General Life Insurance Company, Houston, TX and an affiliate of The United States Life Insurance Company in the City of New York, NY, NY. Agency services provided by Matrix Direct Insurance Services in CA (#0B57619), ME, MA, and OK; Matrix Direct Insurance Agency, Inc. in UT; and Matrix Direct, Inc. in AR(#246412) and all other states, except SD.

###

Read the full story at http://www.prweb.com/releases/2012/4/prweb9394258.htm

Copyright:  (c) 2012 PRWEB.COM Newswire
Wordcount:  399

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