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February 1, 2024 Newswires
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4Q23 Financial Results Presentation Slides

U.S. Markets (Alternative Disclosure) via PUBT

The Hartford's Fourth Quarter and Full Year 2023 Financial Results

The Hartford Financial Services Group, Inc. | February 1, 2024

SAFE HARBOR STATEMENT

Certain statements made in this presentation should be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These include statements about The Hartford's future results of operations. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ, including those discussed in The Hartford's news release issued on February 1, 2024, The Hartford's Quarterly Reports on Form 10-Q, The Hartford's 2022 Annual Report on Form 10-K, and other filings we make with the U.S. Securities and Exchange Commission. We assume no obligation to update this presentation, which speaks as of today's date.

The discussion in this presentation of The Hartford's financial performance includes financial measures that are not derived from generally accepted accounting principles (GAAP). Information regarding these non-GAAP financial measures is provided in the appendix to this presentation, the news release issued on February 1, 2024 and The Hartford's Investor Financial Supplement for fourth quarter 2023 which is available at the Investor Relations section of The Hartford's website at https://ir.thehartford.com.

From time to time, The Hartford may use its website and/or social media channels to disseminate material company information. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at https://ir.thehartford.com. In addition, you may automatically receive email alerts and other information about The Hartford when you enroll your email address by visiting the "Email Alerts" section at https://ir.thehartford.com.

2

THE HARTFORD

Diversified insurer with core strengths and market leadership

Market leader in desirable segments with high retucharacteristics

Delivering consistently strong results across diversified businesses with significant contribution from investment portfolio

Leveraging core strengths of underwriting excellence, risk management, claims, products and distribution

Investing in differentiating capabilities to strengthen competitive advantage to enable profitable growth

Ethics, people and performance driven culture

Hartford Funds

Other

4%

1%

Personal

Lines

14%

Revenue

Contribution Across

Commercial Lines

Our Segments1

53%

Group Benefits

28%

Unique portfolio of complementary underwriting businesses all contributing to our success.

1 "Other" includes revenue of $62 for Property & Casualty Other Operations and $114 for Corporate

3

2023 - DISCIPLINED EXECUTION

The Hartford delivered…

Growth:

P&C net written premium growth of 10%, including 9% in Commercial Lines in 4Q23

Group Benefits fully insured ongoing premium growth of 6% in 4Q23

Profitability:

Commercial Lines combined ratio of 84.7 and underlying combined ratio1 of 86.6 in 4Q23

  • Full Year 2023 combined ratio of 89.6 and underlying combined ratio1 of 87.8

Group Benefits core earnings margin1 of 9.8% in 4Q23

  • Full Year 2023 core earnings margin1 of 8.1%

Balance sheet & capital management:

Proactive capital management - repurchased $350 million of shares and paid $129 million in common stockholder dividends in 4Q23

For the full year, the company has returned $1.9 billion to stockholders including $1.4 billion in share repurchases and $0.5 billion in common stockholder dividends paid

Book Value Per Diluted Share

(ex AOCI)1,2,5

$58.83

$53.66

$50.87

$47.16

2020

2021

2022

2023

Superior risk-adjusted returns:

Core Earnings ROE5

15.8% core earnings retuon equity (ROE)1,3

15.8%

High Quality Investment Portfolio:

14.5%

A+ overall average credit rating with net investment income of $653 million, before tax, benefiting

from an increase on the annualized portfolio yield, excluding limited partnerships1,4 to 4.3%, a 20-

basis point increase from 3Q23

12.7%

12.7%

 Full Year 2023 annualized portfolio yield, excluding limited partnerships1,4 of 4.0%

increased 80 bps from 2022

Maximizing Value Creation for All Stakeholders

1 Denotes financial measure not calculated based on GAAP

2020

2021

2022

2023

2 Accumulated other comprehensive income

3 ROE based on trailing 12-month average common equity, ex. AOCI and trailing 12-month core earnings

4 Refers to annualized investment yield, before tax, excluding limited partnership and other alternative investments

4

5 2020 values do not reflect the adoption of updated FASB guidance on accounting for long duration insurance contracts; however, the impact of such guidance on Company results for the other periods shown is immaterial

4Q23 CORE EARNINGS1 OF $935 MILLION, EPS1,2 OF $3.06, ROE1,3 OF 15.8%

Core Earnings (loss) By Segment ($ in millions, except per share amounts)

4Q23

4Q22

Change4

Commercial Lines

$723

$562

29%

Personal Lines

36

42

(14)%

P&C Other Operations

(1)

(5)

80%

Property & Casualty Total

758

599

27%

Group Benefits

174

144

21%

Hartford Funds

39

39

-%

Sub-total

971

782

24%

Corporate

(36)

(33)

(9)%

Core earnings

935

749

25%

Net realized gains (losses), before tax

(16)

22

NM

Restructuring and other costs, before tax

(2)

(3)

33%

Integration and other non-recurring M&A costs, before tax

(2)

(5)

60%

Change in deferred gain on retroactive reinsurance, before tax

(194)

(229)

15%

Income tax benefit

45

53

(15)%

Net income available to common stockholders

766

587

30%

Add back: Preferred stock dividends

5

5

-%

Net Income

$771

$592

30%

Core earnings per diluted share

$3.06

$2.32

32%

Net income available to common stockholders per diluted share

$2.51

$1.82

38%

Wtd. avg. diluted shares outstanding

305.1

322.6

(5)%

Common shares outstanding and dilutive potential common shares

303.3

320.2

(5)%

Book value per diluted share

$49.43

$41.67

19%

Book value per diluted share (excluding AOCI)1

$58.83

$53.66

10%

Net income ROE, last 12 months

17.5%

11.7%

5.8 pts

Core earnings ROE, last 12 months

15.8%

14.5%

1.3 pts

1 Denotes financial measure not calculated based on GAAP

2 Core earnings per diluted share (EPS)

5

3 Core earnings ROE

4 The Hartford defines increases or decreases greater than or equal to 200%, or changes from a net gain to a net loss position, or vice versa, as

"NM" or not meaningful

FY CORE EARNINGS1 OF $2.8 BILLION, EPS1,2 OF $8.88, ROE1,3 OF 15.8%

Core Earnings (loss) By Segment ($ in millions, except per share amounts)

FY 2023

FY 2022

Change4

Commercial Lines

$2,194

$1,925

14%

Personal Lines

(29)

119

NM

P&C Other Operations

28

3

NM

Property & Casualty Total

2,193

2,047

7%

Group Benefits

567

430

32%

Hartford Funds

165

180

(8)%

Sub-total

2,925

2,657

10%

Corporate

(158)

(161)

2%

Core earnings

2,767

2,496

11%

Net realized losses, before tax

(152)

(626)

76%

Restructuring and other costs, before tax

(6)

(13)

54%

Loss on extinguishment of debt, before tax

-

(9)

100%

Integration and other non-recurring M&A costs, before tax

(8)

(21)

62%

Change in deferred gain on retroactive reinsurance, before tax

(194)

(229)

15%

Income tax benefit

76

200

(62)%

Net income available to common stockholders

2,483

1,798

38%

Add back: Preferred stock dividends

21

21

-%

Net Income

$2,504

$1,819

38%

Core earnings per diluted share

$8.88

$7.58

17%

Net income available to common stockholders per diluted share

$7.97

$5.46

46%

Wtd. avg. diluted shares outstanding

311.5

329.5

(5)%

Common shares outstanding and dilutive potential common shares

307.1

324.8

(5)%

Book value per diluted share

$49.43

$41.67

19%

Book value per diluted share (excluding AOCI)1

$58.83

$53.66

10%

Net income ROE, last 12 months

17.5%

11.7%

5.8 pts

Core earnings ROE, last 12 months

15.8%

14.5%

1.3 pts

1 Denotes financial measure not calculated based on GAAP

2 Core earnings per diluted share (EPS)

6

3 Core earnings ROE

4 The Hartford defines increases or decreases greater than or equal to 200%, or changes from a net gain to a net loss position, or vice versa, as

"NM" or not meaningful

4Q23 KEY BUSINESS HIGHLIGHTS VS. 4Q22

PROPERTY & CASUALTY

Strong contribution from Commercial Lines with growth across the segment

Written premiums

Combined ratio (%)

Underlying combined ratio1 (%)

$3.8B

10%

92.931.7

4.6pts

89.2

0.1 pts

Commercial Lines

$3.0B

9%

84.7

4.3 pts.

86.6

0.8 pts.

Small Commercial

$1.2B

8%

84.0

5.4 pts.

85.8

1.7 pts.

Middle & Large Commercial

$1.0B

11%

89.3

2.5 pts.

90.3

0.1 pts.

Global Specialty

$748M

10%

79.6

4.5 pts.

82.9

0.1 pts.

Personal Lines

$780M

12%

101.2

2.1 pts.

99.5

3.3 pts.

Auto2

$545M

15%

113.7

5.1 pts.

113.5

4.6 pts.

Homeowners

$235M

6%

72.7

5.4 pts.

67.3

1.0 pts

Group Benefits

Core earnings margin1 of 9.8% and a 6% increase in premiums deliver profitable growth

Fully Insured Ongoing Premiums

Core earnings margin

Life loss ratio (%)

Disability loss ratio (%)

$1.6B

6%

9.8%

1.3 pts.

83.0%

6.1 pts.

63.6%

1.9 pts.

1

Denotes financial measure not calculated based on GAAP

7

2

Taking into consideration the adverse prior year development that was booked in the first half of 2023 for the 2022 accident year, the impact would be an additional 9.7 pts on the 4Q22 underlying combined ratio of 108.9

2023 KEY BUSINESS HIGHLIGHTS VS. 2022

PROPERTY & CASUALTY

Strong contribution from Commercial Lines with growth across the segment

Written premiums

Combined ratio

Underlying combined ratio1 (%)

$15.5B

10%

92.1 94.9

0.3 pts

90.2

0.7 pts

Commercial Lines

$12.3B

10%

89.6

0.6 pts.

87.8

0.5 pts.

Small Commercial

$5.0B

10%

88.2

1.4 pts.

88.6

1.4 pts.

Middle & Large Commercial

$4.0B

9%

93.7

2.0 pts.

89.3

2.8 pts.

Global Specialty

$3.2B

11%

86.0

3.9 pts.

84.3

0.3 pts.

Personal Lines

$3.2B

8%

107.5

7.2 pts.

99.3

5.6 pts.

Auto

$2.2B

10%

112.8

8.7 pts.

109.8

8.5 pts.

Homeowners

$985M

5%

96.4

4.2 pts.

75.9

1.1 pts.

Group Benefits

Core earnings margin1 of 8.1% and a 7% increase in premiums deliver profitable growth

Fully Insured Ongoing Premiums

Core earnings margin1

Life loss ratio (%)

Disability loss ratio (%)

$6.3B

7%

8.1%

1.6 pts.

83.5%

3.9 pts.

67.1%

1.2 pts.

8

1Denotes financial measure not calculated based on GAAP

COMMERCIAL LINES

Strong contributions from each business continue to deliver profitable growth

Written premiums of $3.0 billion in 4Q23 were up 9% from 4Q22 with increases across the segment, including continued expansion in property lines, strong growth in new business, and the effect of renewal written price increases

Renewal written price increases of 6.0% is up 50 bps from 3Q23. Excluding workers' compensation, renewal written price increases of 8.5% is up 40 bps from 3Q23.

Combined ratio of 84.7 in 4Q23 compared to 89.0 in 4Q22 and underlying combined ratio1 of 86.6 in 4Q23 compared to 87.4 in 4Q22, principally due to a 1.1 point improvement in the expense ratio

Expense ratio of 30.2 improved 1.1 points from 4Q22, driven by the impact of higher earned premium

Commercial Lines Combined Ratio3

95.8

90.2

89.6

89.0

84.7

CAY CATs and PYD

Expense Ratio

CAY Losses and

LAE4 Before CATs

  1. Denotes financial measure not calculated based on GAAP
  2. Excludes Middle Market loss sensitive and programs businesses, Global Re, offshore energy policies, credit and political risk insurance policies, political violence and terrorism policies, and any business under which the managing agent of our Lloyd's Syndicate 1221 delegates underwriting authority to coverholders and other third parties
  3. Combined ratio includes policyholder dividends ratio
  4. Loss adjustment expense (LAE)
  5. Commercial Lines written premiums include immaterial amounts from Other Commercial

Commercial Lines Renewal Written Pricing %

Commercial Lines2

Commercial Lines, ex. Workers' Comp2

Commercial Lines Written Premiums5

($ in millions)

Small Commercial

Middle & Large Commercial

Global Specialty

9

PERSONAL LINES

Double-digit rate actions being taken to address higher auto claim loss costs

Written premiums of $780 million increased by 12% compared to 4Q22

Renewal written price increase in auto of 21.9% in 4Q23 compared to 6.2% in 4Q22 and 19.6% in 3Q23, and in home, 14.7% in 4Q23 compared to 13.3% in 4Q22 and 14.0% in 3Q23

Combined ratio of 101.2 in 4Q23 compared to 99.1 in 4Q22, primarily driven by a

3.4 point increase in the underlying loss and loss adjustment expense ratio1, partially offset by a change from unfavorable PYD in 4Q22 to favorable in 4Q23

Underlying combined ratio1 of 99.5 compared to 96.2 in 4Q22 primarily due to an increase in auto losses, partially offset by a lower non-CAT CAY homeowners loss ratio

Personal Lines Combined Ratio

90.7

100.3

107.5

99.1

101.2

CAY CATs and PYD

Expense Ratio

CAY Losses and LAE

Before CATs

Personal Lines Renewal Written Price Increase %

Homeowners

Auto

Written Premiums

($ in millions)

Homeowners

Auto

10

1 Denotes financial measure not calculated based on GAAP

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Disclaimer

Hartford Financial Services Group Inc. published this content on 01 February 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 01 February 2024 21:39:42 UTC.

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